Brother HL-2700CN series User Manual page 145

If the paper is caught in the fusing roller, follow the steps below:
4
Open the back cover.
5
Release the fusing unit pressure release levers on both sides.
6
Remove the jammed paper at the back of the printer by holding it with both hands and pulling it
slowly toward you.
7
Lock the fusing unit pressure release levers and close the top cover.
8
Close the back cover.
6 - 11 TROUBLESHOOTING
Figure 6-5
Figure 6-6
Figure 6-7