Call Service Messages - Brother HL-2700CN series User Manual

Call service messages

When any of the following messages appear on the LCD, turn off the printer. Wait a few seconds, and
then turn the printer on again. If this does not clear the problem, call your dealer or Brother Customer
Service. Tell them the message number for quick troubleshooting.
Call Service
Message
ERROR S01
SERVICE CALL
ERROR S02
SERVICE CALL
ERROR S03
SERVICE CALL
ERROR S04
SERVICE CALL
ERROR S05
SERVICE CALL
ERROR S06
SERVICE CALL
ERROR S07
SERVICE CALL
ERROR S08
SERVICE CALL
ERROR S09
SERVICE CALL
ERROR S10
SERVICE CALL
ERROR S11
SERVICE CALL
ERROR S12
SERVICE CALL
ERROR S13
SERVICE CALL
ERROR S21
SERVICE CALL
ERROR E41
SERVICE CALL
ERROR H37
SERVICE CALL
ERROR H38
SERVICE CALL
ERROR H39
SERVICE CALL
ERROR H60
SERVICE CALL
ERROR H61
SERVICE CALL
ERROR H63
SERVICE CALL
Meaning
Fatal error EX
ADRL error EX
ADRS error EX
Bus error EX (INSTRUCT)
Bus error EX (DATA L/S)
Syscall EX
Breakpoint EX
Reserved INSTRUCT EX
Coprocessor UNUSAB EX
Arithmetic overflow EX
Undefined interrupt
Software 1 interrupt
Software 2 interrupt
Unknown operator call
Engine communication error
PCI register error
PCI bus connection error
BRNET typing error
Bus error
ROM check sum error
DRAM access error
Action
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
Turn off the printer. Wait a few seconds, and
then turn it on again.
TROUBLESHOOTING 6 - 4