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Brother Laser Printer
USER'S GUIDE
For visually-impaired users
You can read this manual with Screen
Reader 'text-to-speech' software.
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User's Guide thoroughly before you use the machine.
Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and
utilities, and answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
HL-2130
HL-2132
HL-2220
HL-2230
HL-2240
HL-2240D
HL-2242D
HL-2250DN
HL-2270DW
Version B
UK/IRE

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   Summary of Contents for Brother HL Series

  • Page 1 Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box. Please read this User’s Guide thoroughly before you use the machine. Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs) and technical questions.
  • Page 2: Using This Guide

    Using this guide Symbols used in this guide The following symbols and conventions are used throughout the documentation. WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
  • Page 3: Table Of Contents

    Table of Contents Printing Methods About this machine ............................1 Front view and Back view........................1 Acceptable paper and other print media....................3 Recommended paper and print media ....................3 Type and size of paper ........................4 Handling and using special paper .......................6 Unprintable area ..........................9 Printing methods............................10 Printing on plain paper, recycled paper, bond paper, thin paper or thick paper ........10 Printing on labels or envelopes ......................15...
  • Page 4 Symbol and character sets list......................132 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ......................134 Print bar codes or expanded characters..................134 Appendix (for Europe and Other Countries) Brother numbers ............................141 Appendix (for USA and Canada) Brother numbers ............................142 Index...
  • Page 5: Printing Methods

    Printing Methods About this machine Front view and Back view 1 Face-down output tray support flap 2 (support flap 2) 2 Face-down output tray support flap 1 (support flap 1) 3 Control panel 4 Manual feed paper guide 5 Manual feed slot 6 Manual feed slot cover (Not available for HL-2130 / HL-2132 / HL-2220) 7 Paper tray 8 Front cover...
  • Page 6 Printing Methods 1 Back cover (Face-up output tray when open) 2 AC power connector 3 HL-2270DW: Wireless setup button 4 HL-2270DW: Wireless Activity LED 5 USB interface connector 6 HL-2250DN / HL-2270DW: 10BASE-T/100BASE-TX port 7 HL-2250DN / HL-2270DW: Network status LEDs...
  • Page 7: Acceptable Paper And Other Print Media

    Printing Methods Acceptable paper and other print media Print quality may vary according to the type of paper you are using. You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, labels or envelopes. For best results, follow the instructions below: ...
  • Page 8: Type And Size Of Paper

    Printing Methods Type and size of paper The machine feeds paper from the installed paper tray or the manual feed slot. The names for the paper trays in the printer driver and this guide are as follows: Paper tray Tray 1 Manual feed slot Manual Duplex tray for automatic duplex...
  • Page 9 Printing Methods Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight 75-90 g/m (20-24 lb) 80-110 m Thickness Roughness Higher than 20 sec. Stiffness 90-150 cm /100 Grain direction Long grain Volume resistivity -10e Surface resistivity -10e ohm-cm Filler...
  • Page 10: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 11 Printing Methods Envelopes Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper.
  • Page 12 • with each side folded as shown in figure below If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Labels The machine will print on most types of labels designed for use with a laser printer.
  • Page 13: Unprintable Area

    Printing Methods Unprintable area The area of the paper that cannot be printed on is shown in the table below: Portrait Letter Legal B5 (ISO) Executive B6 (ISO) 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm 4.23 mm (0.16 in.)
  • Page 14: Printing Methods

    Printing Methods Printing methods Printing on plain paper, recycled paper, bond paper, thin paper or thick paper Printing from the paper tray (plain paper, recycled paper and thin paper only) (For the recommended paper to use, see Type and size of paper on page 4.) Pull the paper tray completely out of the machine.
  • Page 15 Printing Methods Put paper in the tray and make sure: The paper is below the maximum paper mark (b b b).  Over filling the paper tray will cause paper jams.  The side to be printed on must be face down. ...
  • Page 16 Printing Methods Choose the following from each drop-down list of the printer driver. Paper Size  Letter Executive JIS B5 A5 Long Edge  Media Type Plain Paper Thin Paper Recycled Paper  Paper Source Tray 1 For any other settings, see Driver and Software in Chapter 2. Send the print data to the machine.
  • Page 17: Printing From The Manual Feed Slot

    Printing Methods Printing from the Manual feed slot (For the recommended paper to use, see Type and size of paper on page 4.) Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot. Lift up the support flap 1 to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
  • Page 18 Printing Methods Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. Using both hands, put one piece of paper in the manual feed slot until the front edge of the paper touches the paper feed roller.
  • Page 19: Printing On Labels Or Envelopes

    Printing Methods Choose the following from each drop-down list of the printer driver. Paper Size  Width: 76.2 to 216 mm (3 to 8.5 in.) Length: 116 to 406.4 mm (4.6 to 16 in.) You can use all paper sizes specified for the tray which you use. Media Type ...
  • Page 20 Printing Methods <For printing envelopes only> Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the illustration below. Open the manual feed slot cover. (Not available for HL-2130 / HL-2132 / HL-2220)
  • Page 21 Printing Methods Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. Using both hands, put one full sheet of labels or one envelope in the manual feed slot until the front edge touches the paper feed roller.
  • Page 22 Printing Methods Choose the following from each drop-down list menu of the printer driver. Paper Size  Envelopes Com-10 Monarch DL Long Edge Customized paper size ® You can define your original paper size by choosing User Defined... in Windows printer driver or Manage Custom Sizes...
  • Page 23 Printing Methods Note • Remove each sheet of labels or envelope as soon as it has been printed. Stacking them may cause the paper to jam or curl. • If an envelope is creased after they are printed, see Improving the print quality on page 112. •...
  • Page 24: Duplex Printing

    Printing Methods Duplex printing ® The supplied printer drivers for Windows 2000 or greater and Mac OS X 10.4.11 or greater all enable duplex printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper ...
  • Page 25: Automatic Duplex Printing (hl-2240d / Hl-2242d / Hl-2250dn / Hl-2270dw Only)

    Printing Methods Automatic duplex printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) If you are using the Macintosh Printer Driver, see Automatic Duplex Printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) on page 48. Choose the following settings from each menu of the printer driver. ...
  • Page 26: Manual Duplex Printing

    Printing Methods Manual duplex printing If you are using the Macintosh Printer Driver, see Manual Duplex Printing on page 47. Choose the following settings from each drop-down list of the printer driver.  Paper Size You can use all the paper sizes specified for the tray you are using. ...
  • Page 27: Driver And Software

    Macintosh are on the CD-ROM we have supplied or on the Brother Solutions Center at http://solutions.brother.com/. Install the drivers by following the Quick Setup Guide. The latest printer driver can be downloaded from the Brother Solutions Center at http://solutions.brother.com/.
  • Page 28 Driver and Software You can change the following printer settings when you print from your computer: Paper Size  Orientation   Copies  Media Type  Resolution  Print Settings  Multiple Page  Duplex / Booklet  Paper Source ...
  • Page 29: Features In The Printer Driver (for Windows )

    Driver and Software ® Features in the printer driver (for Windows (For more information, see the Help text in the printer driver.) Note ® • The screens in this section are from Windows XP. The screens on your computer will vary depending on your operating system.
  • Page 30 Driver and Software Note This area (4) shows the current settings. Paper Size From the drop-down box choose the Paper Size you are using. Orientation Orientation selects the position of how your document will be printed (Portrait or Landscape). Portrait Landscape Copies The copies selection sets the number of copies that will be printed.
  • Page 31: Print Settings

    Driver and Software Media Type You can use the following types of media in your machine. For the best print quality, select the type of media that you wish to use. Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Envelopes Env.
  • Page 32 Driver and Software  Print cut-out line When 1 in NxN pages option is selected, the Print cut-out line option can be selected. This option allows you to print a faint cut-out line around the printable area. Duplex / Booklet When you want to print a booklet or do duplex printing, use this function.
  • Page 33 Driver and Software  Booklet / Booklet (Manual) Use this option to print a document in booklet format using duplex printing; it will arrange the document according to the correct page number and allows you to fold at the center of the print output without having to change the order of the page number.
  • Page 34 Driver and Software Advanced tab Change the tab settings by clicking one of the following icons:  Scaling (1)  Reverse Print (2)  Use Watermark (3) Header-Footer Print (4)  Toner Save Mode (5)   Administrator (6)  Other Print Options (7) Scaling You can change the print image scaling.
  • Page 35 Driver and Software Use Watermark You can put a logo or text into your documents as a watermark. You can choose one of the preset watermarks, or you can use a bitmap file or text that you have created. When you use a bitmap file as a watermark, you can change the size of the watermark and put it anywhere you like on the page.
  • Page 36: Density Adjustment

    Driver and Software  Header-Footer Print Lock Lock the current settings of the Header-Footer Print option to prevent changes being made. Other Print Options... You can set the following in Printer Function: Use Reprint  Sleep Time   Macro (HL-2250DN / HL-2270DW only) ...
  • Page 37 Driver and Software Error Message Printout You can choose whether the machine reports problems by printing an error page. Selections are Printer Default, On and Off. Improve Print Output This feature allows you to improve a print quality problem.  Improvement Settings •...
  • Page 38 Driver and Software Print Profiles tab  Print Profiles (1) The printer driver of the machine has the preset print profiles. Select the desired profile and click OK to configure the desirable print settings easily.  Edit a profile (2) You can edit and save a new print profile.
  • Page 39 Driver and Software Editing a print profile Configure the print settings in the print driver. See Basic tab on page 25 and Advanced tab on page 30. Click the Print Profiles tab. Click the Edit a profile button. Choose the icon from the drop-down list (1) and enter a profile name (2). Choose the print profile you want to overwrite and click OK.
  • Page 40 You can access the Support dialog box by clicking Support... in the Printing Preferences dialog box.  Brother Solutions Center (1) The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your machine.  Original Supplies Website (2) You can visit our website for original Brother supplies by clicking this button.
  • Page 41: Tray Settings

    Tray Settings Note From the Start menu, select Printers and Faxes . Right-click the Brother HL-2130 / HL-2220 / HL-2230 / HL-2240 / HL-2240D / HL-2250DN / HL-2270DW series icon and select Properties to access the Tray Settings tab. ®...
  • Page 42: Status Monitor

    This reports the machine status (any errors that may happen with the machine) when printing. If you would like to turn the status monitor on, follow these steps: Click the Start button, All Programs , Brother, your machine (e.g. Brother HL-2270DW), and then Status Monitor. ®...
  • Page 43: Features In The Printer Driver (for Macintosh)

    Driver and Software Features in the printer driver (for Macintosh) This machine supports Mac OS X 10.4.11, 10.5.x and 10.6.x. Note The screens in this section are based on Mac OS X 10.5.x. The screens on your Macintosh will vary depending on your operating system.
  • Page 44: Choosing Printing Options

    Driver and Software  For Mac OS X 10.5.x and 10.6.x For more page setup options, click the disclosure triangle beside the Printer pop-up menu. Choosing printing options To control special printing features, choose the options in the Print dialog box. For the details of available options, see the following descriptions of each option.
  • Page 45 Driver and Software Cover Page You can make the following cover page settings:  Print Cover Page If you want to add a cover page to your document, use this function. Cover Page Type  Choose a template for the cover page. ...
  • Page 46 Driver and Software  Border If you want to add a border, use this function. Two-Sided  See Automatic Duplex Printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) on page 48.  Reverse Page Orientation (Mac OS X 10.5.x and 10.6.x only) Check Reverse Page Orientation to reverse the data from up to down.
  • Page 47 Driver and Software Print Settings You can change settings by choosing a setting in the Print Settings list: Basic tab  Media Type You can change the media type to one of the following: • Plain Paper • Thin Paper •...
  • Page 48 Driver and Software  Toner Save Mode You can conserve toner using this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off. Note • We do not recommend Toner Save Mode for printing Photo or Gray Scale images. •...
  • Page 49 Driver and Software  Improve Print Output This feature allows you to improve a print quality problem. • Reduce Paper Curl If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do not need to choose this setting.
  • Page 50 Support • Brother Solution Center The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your machine. • Visit the Genuine Supplies website You can visit our website for original Brother supplies by clicking this button.
  • Page 51 Driver and Software Manual Duplex Printing  For Mac OS X 10.4.11 Select Paper Handling. Choose Odd numbered pages and click Print. Turn the paper over and reload it in the tray, and then choose Even numbered pages and click Print. ...
  • Page 52 Driver and Software Automatic Duplex Printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only)  For Mac OS X 10.4.11 Select Layout. Choose Long-edged binding or Short-edged binding in Two-Sided. Select Paper Handling. Choose All pages in Print and click Print. You can print pages on both sides of the paper.
  • Page 53 Driver and Software  For Mac OS X 10.5.x and 10.6.x Select Layout. Choose Long-edge binding or Short-edge binding in Two-Sided. Automatically the Two-Sided check box is checked. Select Paper Handling. Choose All pages in Pages To Print and click Print. You can print pages on both sides of the paper.
  • Page 54 Driver and Software Status Monitor This reports the machine status (any errors that may happen with the machine) when printing. If you would like to turn the status monitor on, follow these steps:  For Mac OS X 10.4.11 Run the Printer Setup Utility (from the Go menu, choose Applications, Utilities), then choose the machine.
  • Page 55: Uninstalling The Printer Driver

    • After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall. ® Printer driver for Windows Click the Start button, point to All Programs , Brother, and then to your machine name. Click UnInstall. Follow the instructions on the screen. ® Programs for Windows...
  • Page 56: Software

    Driver and Software Software Software for networks (HL-2250DN / HL-2270DW only) For the information about network utility software, see Chapter 1 of the Network User's Guide. ® Remote Printer Console (For Windows only) Remote Printer Console is software to change many of the printer settings independently of your application. For example, you can change the settings for printer margin, sleep mode, character set and so on.
  • Page 57: Control Panel

    Control Panel LEDs (Light Emitting Diodes) This section refers to four LEDs Toner, Drum, Error, Ready and Go button on the control panel. 1 Toner LED The Toner LED indicates that the Toner is low. 2 Drum LED The Drum LED indicates that the Drum will need to be replaced soon.
  • Page 58 Control Panel LEDs Machine Status SLEEP The machine is in Sleep mode (Power Save mode). The machine acts as though it were turned off. Receiving data or pressing Go wakes up the machine from Sleep mode to Ready mode. DEEP SLEEP The machine is in Deep Sleep mode (reducing more power consumption than Sleep mode).
  • Page 59 Control Panel LEDs Machine Status TONER LOW The toner cartridge will need to be replaced soon. Buy a new toner cartridge and have it ready for when REPLACE TONER is indicated. The Toner LED will turn on for 2 seconds and off for 3 seconds. REPLACE TONER (Stop mode) Replace the toner cartridge with a new one.
  • Page 60 Control Panel LEDs Machine Status DRUM END SOON The drum unit will need to be replaced soon. We recommend that you get a new drum unit to replace the current one. See Replacing the drum unit on page 79. The Drum LED will turn on for 2 seconds and off for 3 seconds. REPLACE DRUM Replace the drum with a new one.
  • Page 61 Control Panel LEDs Machine Status FRONT COVER OPEN Close the front cover of the machine. FUSER COVER OPEN Close the fuser cover located behind the back cover of the machine. JAM TRAY 1 / JAM INSIDE / JAM REAR / JAM DUPLEX Clear the paper jam.
  • Page 62: Service Call Indications

    If this error occurs, turn off the machine's power switch, wait a few seconds, and then turn it on again. Leave the machine for approx.15 minutes with the power on. If the error occurs again, call your dealer or Brother Customer Service.
  • Page 63 Control Panel Note Make sure that the front cover is completely closed before you report a service call.
  • Page 64: Go Button

    Control Panel Go button The Go button has the following functions:  Cancel printing Cancel the current job being printed: While printing press Go for about 4 seconds until all the LEDs light up and then release it. The Ready and Error LEDs will flash as the job is being canceled. Cancel all the received jobs: To delete all jobs, press Go for about 4 seconds until all the LEDs light up and then release it.
  • Page 65: Print A Test Page

    Control Panel Print a test page You can use Go or the printer driver to print a test page. Using the Go button Turn off the machine. Make sure that the front cover is closed and the power cord is plugged in. Hold down Go as you turn on the power switch.
  • Page 66: Print A Printer Settings Page

    Control Panel Print a Printer Settings page You can print the current settings using the control panel button or printer driver. Using the Go button Make sure that the front cover is closed and the power cord is plugged in. Turn on the machine and wait until the machine is in Ready mode.
  • Page 67: Print Fonts (hl-2250dn / Hl-2270dw Only)

    Press Go twice. The machine will print a list of the internal fonts. Using the printer driver ® If you are using the Brother’s Windows printer driver, you can print a list of the internal fonts by clicking the Print Fonts button in the Support dialog.
  • Page 68: Print A Wlan Report (hl-2270dw Only)

    Control Panel Print a WLAN report (HL-2270DW only) You can use Go to print machine's wireless status report. See chapter 5 of the Network User's Guide. Default settings The machine has three levels of default settings; the default settings have been set at the factory before shipment.
  • Page 69 Control Panel Settings Reset This operation will reset all the machine settings back to the settings that were set at the factory: Turn off the machine. Make sure that the front cover is closed and the power cord is plugged in. Hold down Go as you turn on the power switch.
  • Page 70: Routine Maintenance

    Routine Maintenance You will need to clean the machine regularly and replace the consumable items. Replacing consumable items The machine will indicate when it is time to replace the consumable items. (See LEDs (Light Emitting Diodes) on page 53) Consumables Toner cartridge Drum unit See Toner cartridge on page 70...
  • Page 71: Before Replacing The Consumable Items

    Routine Maintenance Before replacing the consumable items Please read the following instructions before replacing the consumable items. WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use flammable substances, any type of spray or any organic solvent/liquids containing alcohol or ammonia to clean the inside or outside of the machine.
  • Page 72 Routine Maintenance IMPORTANT • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother branded toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with this machine.
  • Page 73 • Go to http://www.brother.eu/recycle/ for instructions on how to return the used toner cartridge to the Brother collection program. If you choose not to return your used toner cartridge, please discard the used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
  • Page 74: Toner Cartridge

    Routine Maintenance Toner cartridge The original toner cartridge that came with the machine may be either a starter, standard or a high yield toner cartridge , and depends on the model and country you bought the machine in. For detalled information of toner yield, see Supplies on page 125 Note •...
  • Page 75 Routine Maintenance REPLACE TONER The machine will stop printing until you replace the toner cartridge. A new and unused original Brother toner cartridge will reset the REPLACE TONER mode. Replacing the toner cartridge Before you replace the toner cartridges, see Before replacing the consumable items on page 67.
  • Page 76 Routine Maintenance Take out the drum unit and toner cartridge assembly. IMPORTANT • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. •...
  • Page 77 Routine Maintenance Push down the green lock lever and take the toner cartridge out of the drum unit. Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.
  • Page 78 Routine Maintenance Pull off the protective cover. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the green lock lever will lift automatically.
  • Page 79 Routine Maintenance Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. Put the drum unit and toner cartridge assembly back into the machine.
  • Page 80 Routine Maintenance The printing operation varies depending on the machine setting: Default setting (Stop mode)  The machine will stop printing until you replace the toner cartridge with a new one when the LEDs indicate REPLACE TONER.  Continue mode To force the machine to continue printing after the LEDs indicate REPLACE TONER, press Go seven times to enter Continue mode (all the LEDs flash twice, and then the Ready LED turns on).
  • Page 81: Drum Unit

    • Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.
  • Page 82 Routine Maintenance REPLACE DRUM If the Drum LED is on, it means the drum unit should be replaced. Please replace it with a new Brother drum unit. DRUM STOP If the Drum and Error LEDs are on, it means the drum unit must be replaced. Replace it with a new Brother...
  • Page 83 Routine Maintenance Replacing the drum unit Before you replace the drum unit, see Before replacing the consumable items on page 67. When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: Make sure that the machine is turned on and the Drum LED is flashing.
  • Page 84 Routine Maintenance IMPORTANT • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 85 Routine Maintenance Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically. Put the drum unit and toner cartridge assembly back into the machine. Do not close the front cover yet.
  • Page 86 Routine Maintenance Press and hold down Go for about 4 seconds until all the LEDs light up. Once all four LEDs are lit, release Go. IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. Close the front cover. Make sure that the Drum LED is now off.
  • Page 87: Cleaning

    Routine Maintenance Cleaning Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
  • Page 88: Cleaning The Outside Of The Machine

    Routine Maintenance Cleaning the outside of the machine Turn off the machine's power switch. Disconnect all cables, and then unplug the power cord from the AC power outlet. Pull the paper tray completely out of the machine. Wipe the outside of the machine with a dry, lint-free cloth to remove dust. Remove all the paper, and anything that is stuck inside, from the paper tray.
  • Page 89: Cleaning The Corona Wire

    Routine Maintenance Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: Open the front cover and leave the machine for at least 10 minutes to cool down. Take out the drum unit and toner cartridge assembly. IMPORTANT •...
  • Page 90 Routine Maintenance Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. Put the drum unit and toner cartridge assembly back into the machine.
  • Page 91: Cleaning The Drum Unit

    Routine Maintenance Cleaning the drum unit If your printout has white or black spots at 94 mm (3.71 in.) intervals, follow the steps below to solve the problem. Prepare blank A4 or Letter size paper. Make sure the machine is in Ready mode. Open the front cover and the back cover (face-up output tray).
  • Page 92 Routine Maintenance Note Make sure that the two green envelope levers on the left and right hand sides are in the up position. Press Go five times. Close the front cover. The machine will prepare the Drum Cleaning process. When the machine is ready for the Drum Cleaning process, the Ready LED turns on.
  • Page 93 Routine Maintenance Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. Using both hands, put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller.
  • Page 94 Routine Maintenance When the machine has finished cleaning it returns to Ready mode. Repeat steps c to i two more times using a new blank sheet of paper each time. Upon completion please discard the used paper. If the problem is not solved yet, follow the steps below: Turn off the machine's power switch.
  • Page 95 Routine Maintenance IMPORTANT • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 96 Routine Maintenance IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Put the print sample in front of the drum unit, and find the exact position of the poor print. Turn the drum unit gear by hand while looking at the surface of the OPC drum (1).
  • Page 97 Routine Maintenance When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off. IMPORTANT DO NOT clean the surface of the photosensitive drum with a sharp object. Put the toner cartridge back into the drum unit until you hear it lock into place.
  • Page 98: Cleaning The Paper Pick-up Roller

    Routine Maintenance Open the front cover. Put the drum unit and toner cartridge assembly back into the machine. Put the paper tray firmly back in the machine. Close the front cover. Plug the machine's power cord back into the AC power outlet first, and then reconnect all cables. Turn on the machine's power switch.
  • Page 99 Routine Maintenance Tightly wring out a lint-free cloth soaked in lukewarm water, and then in the paper tray wipe the separator pad (1) to remove any dust. Wipe the two paper pick-up rollers (1) inside the machine. Put the paper back in the paper tray. Put the paper tray back in the machine.
  • Page 100: Packing And Shipping The Machine

    Routine Maintenance Packing and shipping the machine Note If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier. Turn off the machine's power switch.
  • Page 101 Routine Maintenance Put the protective material in the machine with the "REMOVE" text to the left, as shown in the illustration. Put the drum unit and toner cartridge assembly back into the machine. Put the elastic band over the handle of the drum unit, as shown in the illustration. Close the front cover.
  • Page 102 Routine Maintenance Put the styrofoam piece marked "RIGHT" on the right side of the machine. Put the styrofoam piece marked "LEFT" on the left side of the machine. LEFT RIGHT Put the machine into the original carton.
  • Page 103 Routine Maintenance Put the AC power cord and printed materials in the original carton as shown in the illustration. Close the carton and tape it shut.
  • Page 104: Troubleshooting

    Troubleshooting You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem First, check the following:  The AC power cord is connected properly and the machine is turned on.
  • Page 105: Error Messages In The Status Monitor

     If the manual feed slot is empty, put a piece of paper in it.  Make sure you use paper that meets Brother’s recommended paper specifications. See Acceptable paper and other print media on page 3.  Load the same size paper that you selected in the current driver setting.
  • Page 106  Reduce the amount of paper in the paper tray, and then try again.  Make sure you use paper that meets Brother’s recommended paper specifications. See Acceptable paper and other print media on page 3.  Load the same size paper that you selected in the current driver setting.
  • Page 107: Paper Handling

    Troubleshooting Paper handling First, make sure that you are using paper that meets Brother’s recommended paper specifications. (See Acceptable paper and other print media on page 3.) Problem Recommendation The machine does not feed  If there is paper in the paper tray, make sure it is straight. If the paper is curled, paper.
  • Page 108 Troubleshooting Problem Recommendation The paper slides off the top  Lift up the output tray support flap 1. output tray.  If the paper curls and slides off, lift up the output tray support flap 2.
  • Page 109: Paper Jams And How To Clear Them

    Troubleshooting Paper jams and how to clear them If a paper jam occurs, the machine will flash the Error LED as shown below. CAUTION HOT SURFACE • After you have just used the printer, some internal parts will be extremely hot. Wait at least 10 minutes for the machine to cool down.
  • Page 110 Brother machine. Open the front cover and leave the machine turned on for at least 10 minutes to cool down.
  • Page 111 Troubleshooting IMPORTANT • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 112 Troubleshooting Open the back cover (face-up output tray). Pull down the tabs at the left and right hand sides to open the fuser cover (1). Using both hands, gently pull the jammed paper out of the fuser unit. Close the fuser cover and the back cover (face-up output tray).
  • Page 113 Troubleshooting Pull the duplex tray completely out of the machine. Pull the jammed paper out of the machine or the duplex tray. Make sure that the jammed paper does not remain under the machine from static electricity. Put the duplex tray back in the machine.
  • Page 114 Troubleshooting Put the paper tray firmly back in the machine. If you could not remove the drum unit and toner cartridge assembly in step b, you must do step b now before you can go to step p Push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
  • Page 115 Troubleshooting Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically. Open the front cover. Put the drum unit and toner cartridge assembly back into the machine. Close the front cover.
  • Page 116: Improving The Print Quality

    Check the interface cable or try the machine on another computer. Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the refilling of used cartridges with toner from other sources.
  • Page 117 Put in a new drum unit. See Replacing the drum unit on page 79.   The fuser unit may be contaminated. Call your Brother dealer or Brother Customer Service.  Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem.
  • Page 118 Troubleshooting Examples of poor print Recommendation quality  Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems. ABCDEFGH  Make sure that you choose the correct media type in the printer driver. abcdefghijk ...
  • Page 119 The toner cartridge may be damaged. Put in a new toner cartridge. See 0 1 2 3 4 Replacing the toner cartridge on page 71. Black lines down the page  The fuser unit may be contaminated. Call your dealer or Brother Customer Service. Printed pages have toner stains down the page.
  • Page 120 Troubleshooting Examples of poor print Recommendation quality  The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 71. ABCDEFGH  The drum unit may be damaged. Put in a new drum unit. See Replacing the drum abcdefghijk unit on page 79.
  • Page 121 Troubleshooting Examples of poor print Recommendation quality  Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
  • Page 122 Troubleshooting Examples of poor print Recommendation quality  Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. See Improve Print Output in Other Print Options... ® on page 32 (For Windows ) or Print Settings on page 43 (For Macintosh). Turn the paper over in the paper tray, and print again.
  • Page 123: Solving Print Problems

    Troubleshooting Solving print problems Problem Recommendation The machine prints Make sure that the printer cable is not too long. We recommend that you use a  unexpectedly or it prints USB cable that is no longer than 2 meters (6.5 feet). garbage data.
  • Page 124: Network Problems (hl-2250dn / Hl-2270dw Only)

    Troubleshooting Network problems (HL-2250DN / HL-2270DW only) For problems concerning using your machine on a Network, see the Network User’s Guide. The latest Network User’s Guide in PDF format is available by accessing the Brother Solutions Center (http://solutions.brother.com/). Other problems...
  • Page 125: A Appendix

    Appendix Machine specifications Engine Model HL-2130/HL-2132 HL-2240 HL-2240D HL-2250DN HL-2270DW Technology Electrophotographic Single-sided Up to 20 ppm (A4 Print speed Up to 24 ppm Up to 26 ppm (A4 size) , Up Print (A4 size/ Letter size) , Up to 21 ppm to 27 ppm (Letter size) size) (Letter size)
  • Page 126: Controller

    Macintosh utility for machine and print server management. Install from the supplied CD-ROM. ® Brother original Windows utility for machine and print server management. Download from http://solutions.brother.com/. Server based management utility. Download from http://solutions.brother.com/. Machine and print server management through Web Based Management (Web browser).
  • Page 127: Software

    ® ® Windows Server 2008 R2, Windows Macintosh Brother Laser Driver for Mac OS X 10.4.11, 10.5.x, 10.6.x Linux driver for CUPS printing system (x86 and x64 environments) Linux Linux driver for LPD/LPRng printing system (x86 and x64 environments) Utilities Driver Deployment Wizard For the latest driver updates, visit http://solutions.brother.com/.
  • Page 128: Media Specifications

    Appendix Media specifications Model HL-2130/HL-2132 HL-2240 HL-2240D HL-2250DN HL-2270DW Media Manual feed slot Plain paper, Thin paper, Thick paper, Recycled paper, Bond paper, Labels types and Envelopes Paper tray Plain paper, Thin paper, Recycled paper Automatic duplex Plain paper, Thin paper, Recycled paper printing Media Manual feed slot...
  • Page 129: Supplies

    Appendix Supplies HL-2130 / HL-2132 Model HL-2130 HL-2132 Order No. Toner Starter Approx. 700 pages A4 or Letter pages Cartridge cartridge Standard TN-2010 Approx. 1,000 pages A4 or Letter pages cartridge High yield cartridge Drum Unit DR-2200 Approx. 12,000 pages A4 or Letter pages (1 page / job) HL-2240 / HL-2240D / HL-2250DN / HL-2270DW Model HL-2240...
  • Page 130: Other

    Appendix Other Model HL-2130 HL-2132 HL-2240 HL-2240D HL-2250DN HL-2270DW Power source 220 - 240 V AC, 50 / 60 Hz Power Instantaneous Approx. 1,056 W Peak consumption (Average) Approx. 495 W at 25 C (77 F) Printing Approx. 421 W at 25 C (77 F) Approx.
  • Page 131: Computer Requirements

    Appendix Computer requirements Computer Platform & Operating Processor Minimum Minimum Recomm Hard Supported System Version Speed ended Disk Space to Interface install ® ® ® ® 64 MB 256 MB 50 MB USB, Windows Windows 2000 Intel Pentium II or 10BASE-T / Operating Professional...
  • Page 132: Important Information For Choosing Your Paper

    Appendix Important information for choosing your paper This section gives information to help you choose paper to use with this machine. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the machine. Before you buy a large quantity of paper Make sure that the paper is suitable for the machine.
  • Page 133 Appendix Print surface The characteristics of the face side and reverse side of a sheet of paper may vary a little. Usually, the opening side of the paper ream package is the print side. Follow the instructions on the paper package.
  • Page 134 Appendix Paper size Paper size 8.5  11 in. Letter 8.5  14 in. Legal 7.25  10.5 in. Executive 210  297 mm 148  210 mm 210  148 mm A5 Long Edge 105  148 mm 3.875  7.5 in. Envelope Monarch 4.12 ...
  • Page 135: Symbol And Character Sets (hl-2250dn / Hl-2270dw Only)

    Appendix Symbol and character sets (HL-2250DN / HL-2270DW only) For the HP LaserJet emulation modes, you can choose the symbol and character sets using Web Based Management (Web browser) when connected to a network. How to use Web Based Management (Web browser) To use Web Based Management (Web browser), follow the steps below.
  • Page 136: Symbol And Character Sets List

    Appendix Symbol and character sets list OCR symbol sets When you choose the OCR-A or OCR-B font, the matching symbol set is always used. OCR A (0O) OCR B (1O) HP LaserJet mode ABICOMP Brazil / Portugal (13P) ABICOMP International (14P) Desktop (7J) Greek8 (8G) Hebrew7 (0H)
  • Page 137 Appendix HP LaserJet mode PC-869 Greece (11G) Pi Font (15U) PS Math (5M) PS Text (10J) Roman8 (8U) Roman9 (4U) Roman Extension (0E) Russian-GOST (12R) Symbol (19M) Turkish8 (8T) UKRAINIAN (14R) Ventura Intl (13J) Ventura Math (6M) Ventura US (14J) Windings (579R) Windows 3.0 (9U) Windows Baltic (19L)
  • Page 138: Quick Reference For Bar Code Control Commands (hl-2250dn / Hl-2270dw Only)

    Appendix Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) The machine can print bar codes in the HP LaserJet emulation modes. Print bar codes or expanded characters Code ESC i 27 105 1B 69 Format: ESC i n ... n \ Creates bar codes or expanded characters according to the segment of parameters ‘n ...
  • Page 139 Appendix n = ‘t134’ or ‘T134’ EAN 128 set C This parameter selects the bar code mode as shown above. When n is ‘t5’ or ‘T5’ the bar code mode (EAN 8, EAN 13, or UPC A) varies according to the number of characters in the data. Bar code, expanded character, line block drawing and box drawing n = ‘s0’...
  • Page 140 Appendix Bar code human readable line ON or OFF n = ‘r0’ or ‘R0 Human readable line OFF n = ‘r1’ or ‘R1 Human readable line ON Preset: Human readable line ON (1) ‘T5’ or ‘t5’ (2) ‘T6’ or ‘t6’ (3) ‘T130’...
  • Page 141: Expanded Character Rotation

    Appendix Bar code & expanded character offset in Y-axis n = ‘ynnn’ or ‘Ynnn’ This parameter shows the downward offset from the current print position in the ‘u’- or ‘U’-specified unit. Bar code, expanded character, line block drawing and box drawing height n = ‘hnnn’, ‘Hnnn’, ‘dnnn’, or ‘Dnnn’...
  • Page 142 Appendix  When Interleaved 2 of 5 is selected with the parameter ‘t1’ or ‘T1’: Ten numerical characters ‘0’ to ‘9’ can be accepted as bar code data. Other characters cause a data error. The number of characters for bar codes is not limited. This mode of bar codes needs even characters. If the bar code data has odd characters, ‘0’...
  • Page 143: Box Drawing

    Appendix  When ISBN (UPC-E) is selected with the parameter ‘t131’ or ‘T131’: The same rules apply as for ‘t6’ or ‘T6’. When EAN 128 set A, set B or set C is selected with the parameter ‘t132’ or ‘T132’, ‘t133’ or ‘T133’ or ‘t134’ ...
  • Page 144 Appendix Table of Code (EAN) 128 set C Code(EAN) 128 set C describes an original command. The correspondence table is as follows. No. Code 128 Set C Input command No. Code 128 Set C Input command 0x00 0x34 0x01 0x35 0x02 0x36 0x03...
  • Page 145: B Appendix (for Europe And Other Countries)

    Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your machine needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
  • Page 146: C Appendix (for Usa And Canada)

    FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your machine needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
  • Page 147 - Marketing Dept. 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us on-line at http://www.brother-usa.com/service/. Service center locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER.
  • Page 148 Visa, MasterCard, Discover, or American Express credit card, you can order supplies directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.
  • Page 149 Job cancel ..............60 Apple Macintosh ..........39 Labels .............. 3 Bar code control commands ........134 LEDs ................. 53 Brother Numbers (USA/Canada) ....142 Linux ................. 23 CARTRIDGE ERROR ..........55 Macintosh ............39 Cleaning ..............83 Manual feed slot ............13 Computer requirements ..........
  • Page 150 Index Register your product ........141 Remote Printer Console ..........52 REPLACE DRUM ..........56 REPLACE TONER ..........55 Reprint ..............60 Service call ..............58 Service centers (USA/Canada) ....... 143 Service centres (Europe and other countries) ..141 SIZE ERROR DX ............57 Sleep mode ...............

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