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Brother HL-2700CN series User Manual

Brother hl-2700cn: users manual
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Download this manual See also: Service Manual
Brother Laser Printer
HL-2700CN series
User's Guide
For visually-impaired users
You can read this manual with Screen Reader 'text-to-speech'
software.
You must set up the hardware and install the driver before you can use the printer.
Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box or view
it on the CD-ROM we have supplied.
Please read this User's Guide thoroughly before you use the printer. Keep the CD-ROM in a
convenient place so you can use it quickly if you need to.
Please visit our web site at http://solutions.brother.com where you can get answers to Frequently
Asked Questions (FAQs), Product Support and Technical Questions, and the latest Driver Updates
and Utilities.
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Summary of Contents for Brother HL-2700CN series

  • Page 1 You must set up the hardware and install the driver before you can use the printer. Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box or view it on the CD-ROM we have supplied.
  • Page 2 We use the following terms throughout this User’s Guide: You must follow these warnings to prevent possible personal injury. You must follow these instructions to make sure you use the printer properly and do not damage it. Remember these useful tips when you use the printer.

  • Page 3: To Use The Printer Safely

    Do not handle the plug with wet hands - this constitutes an electric shock hazard. This printer is heavy and weighs approximately 31.5 kg (69.4 lb). When you move or lift this printer, make sure at least 2 people lift it together.
  • Page 4 If the printer becomes hot, blows smoke, or generates obscure odor, immediately turn off the power switch and unplug the printer from the AC power outlet/socket. Call your dealer or Brother Customer Service. If metal objects, water or other liquids get inside the printer, immediately turn off the power switch and unplug the printer from the AC power outlet/socket.
  • Page 5 Before you move or lift the printer, remove the toner cartridges, waste toner pack and fusing unit to avoid spills. Be sure to keep the printer as level as possible. Damage caused by failure to remove the supplies may void your warranty.
  • Page 6 Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the ‘Solutions’ section to learn how to get the most from your Brother product.
  • Page 7 Brother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine.
  • Page 8 Call the dealer, Brother Customer Service, or an experienced radio/TV technician for help. Important A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.
  • Page 9 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Publication 22)/Class B. Before you use this product, make sure that you use a double-shielded interface cable with twisted-pair conductors and that it is marked “IEEE1284 compliant”.
  • Page 10 Laser Safety (100 to 120 volt model only) This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

  • Page 11: Internal Laser Radiation

    IEC 60825 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where it is needed. This printer has a Class 3B laser diode which produces invisible laser radiation in the scanner unit. You should not open the scanner unit under any circumstances.
  • Page 12 Disconnect device You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the power cord from the power outlet to shut off the power completely.
  • Page 13 Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 14 93/68/EEC) and the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC and 93/68/EEC). Standards applied: Harmonized: Safety Year in which CE marking was First affixed: 2003 Issued by : Brother Industries, Ltd. Date : 15th May, 2003 Place : Nagoya, Japan Signature “EC” Declaration of Conformity...

  • Page 15: Table Of Contents

    Paper output ... 1-19 Driver and software ... 2-1 Printer driver ... 2-1 For Windows® ... 2-2 Features in the PCL printer driver ... 2-2 Basic Tab ... 2-2 Advanced tab ... 2-3 Accessories tab ... 2-8 Support Tab ... 2-9 Features in the PS printer driver ...
  • Page 16 Light-emitting diodes (LEDs) ... 3-5 Liquid crystal display (LCD) ... 3-6 LCD messages ... 3-6 Printer status messages ... 3-7 How to use the control panel ... 3-7 Control panel LCD menu ... 3-9 Set date and time ... 3-19 Set IP address ...
  • Page 17 JAM B (paper jam at the entrance to the fusing roller) ... 6-10 JAM C (paper jam where the paper comes out of the printer) ... 6-12 JAM D (paper jam in the lower part of the duplex unit) ... 6-14 JAM E (paper jam in the upper part of the duplex unit) ...
  • Page 18 Appendix ...A-1 Printer specifications ...A-1 Printing ...A-1 Features ...A-2 Electrical and mechanical ...A-3 Paper specifications ...A-4 Paper handling ...A-4 Media specifications ...A-4 INDEX ... 1-1 xvii...

  • Page 19: About This Printer

    About this printer What is in the box? This printer is heavy and weighs approximately 31.5 kg (69.4 lb). To prevent injuries when moving or lifting this printer, make sure to use at least two people. When you unpack the printer, check to see that you have all of the following parts:...
  • Page 20 Depending on the country you live in and the HL-2700CN series model bought, you may have additional parts not listed above. The OPC belt cartridge is packed inside a separate box as a starter kit. Wait to unpack the OPC belt cartridge until immediately before you put it in the printer.

  • Page 21: Front View

    Front view Control Panel Paper Stopper Face-down Output Tray Extension Front Cover Paper Tray Top Cover Back Cover Face-down Output Tray Paper Support 1 - 3 ABOUT THIS PRINTER Figure 1-2...

  • Page 22: Back View

    Back view Duplex Upper Cover Duplex Lower Cover Duplex Cap AC Power Connector Power Switch Ethernet 10/100BASE-TX Port USB Interface Connector Parallel Interface Connector Card Slot (For optional CompactFlash Controller Board Figure 1-3 card) ABOUT THIS PRINTER 1 - 4...

  • Page 23: Features

    It is fully compatible with the industry-standard bi-directional parallel interface. The Brother network board is factory installed in the HL-2700CN, which enables you to use this printer in the TCP/IP, IPS/SPX, AppleTalk, DLC/LLC and NetBEUI environments. Also, many useful utilities, such as BRAdmin Professional utility for the administrator and Brother network printing software, are included in the CD-ROM supplied with the HL-2700CN printer.

  • Page 24: Automatic Interface Selection

    See Automatic Interface Selection on page 2-20. Five emulation modes This printer can emulate PCL 5C and PCL 6 language printers, Brother BR-Script3 printers, HP-GL plotter as well as EPSON FX-850 and IBM Proprinter XL printers (for monochrome printing only). You can print with all application programs that support one of these printers.

  • Page 25: Panel Lock Setting

    Panel lock setting If the panel button settings have been changed, the printer may not work as you expect. If you are an administrator of this printer, you can lock your settings to prevent changes from being made. See SETUP on page 3-12.

  • Page 26: Positioning The Printer

    Keep the printer clean. Do not put the printer in a dusty place. Do not put the printer in direct sunlight. If you have to put it near a window, use a blind or a heavy curtain to protect the printer from direct sunlight.
  • Page 27 Make sure that there is enough space behind the printer so you can easily access the back cover or duplex unit if a paper jam occurs. Make sure the paper tray does not extend past the edge of the table where the printer is located. 1 - 9 ABOUT THIS PRINTER 35cm(14")

  • Page 28: What Kind Of Paper Can I Use

    What kind of paper can I use? Type and size of paper The printer loads paper from the installed standard paper tray, optional lower tray, or the optional legal tray. Standard paper tray Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper size at a time) listed in table 1 in Media type, paper size and number of sheets for paper source on page 1-11.
  • Page 29 Labels Envelopes * H/H = High temperature/High humidity 1 - 11 ABOUT THIS PRINTER Tray 2 Select the Media type from the printer driver Plain paper or Thin paper Thick paper or Thicker paper 90 to 105 g/m 90 to 105 g/m...

  • Page 30: Recommended Paper

    Recommended paper The recommended paper for this printer is: Xerox 4200, Hammermill Laserprint NEUSIEDLER Color Copy 90g/m To get the best output quality and to avoid any damage, use smooth white paper. Before you buy a lot of paper, please test some to make sure that the paper is suitable.

  • Page 31: Printable Area

    Printable area When using PCL emulation, the edges of the paper that cannot be printed on are shown below. Portrait Landscape 1 - 13 ABOUT THIS PRINTER Figure 1-5 For all available paper sizes 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.)

  • Page 32: Guidelines For Selecting Paper

    If you use any of the types of paper listed above, they may damage your printer. This damage is not covered under any Brother warranty or service agreement. ABOUT THIS PRINTER 1 - 14...

  • Page 33: Envelopes

    square...
  • Page 34 Envelopes should consist of two layers of paper in the area circled in Figure 1-10. If you use any of the types of envelopes listed above, they may damage your printer. This damage is not covered under any Brother warranty or service agreement.

  • Page 35: Labels And Transparencies

    Labels and transparencies The printer will print on most types of labels and transparencies designed for use with a laser printer. Labels should have an adhesive which is acrylic-based since such material is more stable at the high temperatures in the fusing unit. Adhesives should not come in contact with any part of the printer, because the label stock may stick to the drum or rollers and cause jams and print quality problems.

  • Page 36: Paper Feed

    The printer automatically detects the paper size you have put into the paper tray. The printer will prompt you to put the correct size of paper in the tray as follows:...

  • Page 37: Manual Feed

    Manual feed Since this printer does not have a manual feed or multi purpose tray, you cannot manually feed irregular sized paper. However, this printer has a special manual feed mode using Tray 1 (standard paper tray) to accommodate non-standard paper sizes. You can select this mode with the printer driver or the control panel buttons.

  • Page 38: Driver And Software

    Driver and software Printer driver A Printer Driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or page description language.

  • Page 39: For Windows

    For Windows Features in the PCL printer driver You can also download the latest printer driver or get other information by accessing the Brother Solutions Center at http://solutions.brother.com You can also change settings by clicking the illustration on the left side of the Basic tab in the Properties dialog box.

  • Page 40: Advanced Tab

    Advanced tab If you are using Windows NT clicking Printing Preferences... in the General tab of the Brother HL-2700CN series Properties screen. Change the tab settings by clicking the following icons: Print Quality Duplex Watermark Page Setting Device Options ®...
  • Page 41 You can improve the image quality of shaded areas by ticking the Improve Gray Color check box. Duplex To use automatic duplex printing, you will need to install the optional duplex unit onto your printer. If you select the Duplex button, the dialog box for making duplex settings will appear. Six types of duplex binding directions are available for each orientation.
  • Page 42 Device Options Set the following print functions in this tab: Job Spooling Toner Save Mode Quick Print Setup Sleep Time Status Monitor Macro Print Setting Print Setting (Monochrome Only) Page Protection Print Date & Time DRIVER AND SOFTWARE 2 - 5...
  • Page 43 Sleep Mode is selected, it is automatically adjusted to the most suitable time-out setting depending on the frequency of your printer use. While the printer is in sleep mode, the printer can still receive data from the computer. Receiving a print file or document automatically wakes up the printer to start printing.
  • Page 44 Macro You can save a page of a document as a macro to printer memory. Moreover, you can execute the saved macro - in other words, you can use the saved macro as an overlay on any documents. This will save time and increase printing speed for often used information such as forms, company logos, letter head formats or invoices.

  • Page 45: Accessories Tab

    When you install optional units, you can add them and select the settings for them in the Accessories tab as follows. You can manually add or remove the options for any optional device that is installed on the printer. Tray settings will match the installed options.

  • Page 46: Support Tab

    Support Tab If you are using Windows NT clicking Printing Preferences... in the General tab of the Brother HL-2700CN series Properties screen. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com You can see the printer driver version.

  • Page 47: Features In The Ps Printer Driver

    Features in the PS printer driver You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com For more information, please see the online Help in the printer driver. The screens in this section are from Windows your operating system.

  • Page 48: Device Settings Tab

    Device Settings tab Select the options you installed. DRIVER AND SOFTWARE 2 - 11...

  • Page 49: Layout Tab

    Layout tab If you are using Windows NT clicking Printing Preferences... in the General tab of the Brother HL-2700CN BR-Script3 Properties screen. You can change the Layout setting by selecting the settings for Orientation, Print on Both Sides (Duplex), Page Order and Pages Per Sheet: 2 - 12 DRIVER AND SOFTWARE ®...

  • Page 50: Paper / Quality Tab

    Paper / Quality tab Select the Paper Source and Color. DRIVER AND SOFTWARE 2 - 13...

  • Page 51: Advanced Options

    Advanced options Select the Paper Size and Copy Count. Set the Image Color Management, Scaling and TrueType Font settings. 2 - 14 DRIVER AND SOFTWARE...
  • Page 52 You can change settings by selecting the setting in the Printer Features list: Media Type Collate (Only when a CompactFlash card is installed) Job Spooling PASSWORD Job Name Print Quality Toner Save Sleep Time Color / Mono Gamma Correction Color Mode...

  • Page 53: For Macintosh

    ® For Macintosh ® This printer supports Mac OS You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com The screens in this section are from Mac OS depending on your Operating System. Page setup You can set the Paper Size, Orientation and Scale.
  • Page 54 Specific settings Set the Media Type, Job Spooling, PASSWORD and other settings. DRIVER AND SOFTWARE 2 - 17...

  • Page 55: Software

    If the administrator then installs the printer driver and port driver using this software, he can save the file to the file server or send the file by E-mail to users. Then, each user just clicks that file to have the printer driver, port driver, IP address, and so on, automatically copied to their PC.

  • Page 56: Automatic Emulation Selection

    HP-GL EPSON FX-850 To get the most out of this laser printer, we recommend that you use the Brother BR-Script3 emulation. The printer is set to the HP color printer emulation (PCL 5C) mode automatically. Since PCL 5C mode takes the highest priority in the Automatic Emulation Selection, in most cases you can start using the printer as it is with the factory settings.

  • Page 57: Automatic Interface Selection

    See INTERFACE on page 3-17. Since the Automatic Interface Selection mode has been factory set to ON, simply connect the interface cable to the printer. (Note: Always turn off both your computer and printer when connecting or disconnecting the cable).

  • Page 58: Control Panel

    Control panel Control panel This printer has one liquid crystal display (LCD), six buttons and two Light Emitting Diodes (LEDs) on the control panel. The display can show various messages with up to 16 characters in each of the two rows.

  • Page 59: Buttons

    Buttons You can control the basic printer operations and change various printer settings with the six buttons (Go, Job Cancel, +, -, Set, Back). Button Job Cancel Menu Back 3 - 2 CONTROL PANEL Operations Exit from the control panel menu, reprint settings, error messages and sleep mode.

  • Page 60: Go Button

    During a pause, the printer is off-line. If the printer is in PAUSE mode and you do not want to print the data that is left, you can cancel the job by pressing the Job Cancel button. Once the job has been canceled, the printer will return to the READY state.

  • Page 61: Back Button

    Back button If you press the Back button when the printer is in the on-line (Ready) state, it goes off-line and the LCD goes to the menu. Pressing the Back allows you to return to the previous level from the current menu level.

  • Page 62: Light-Emitting Diodes (Leds)

    LED indication Meaning Ready to print Printing Sleeping Data remains in the printer buffer (when DATA EXISTS shows on the LCD). Receiving or processing data Off-line Meaning There is an error in the printer. There is no error in the printer.

  • Page 63: Liquid Crystal Display (Lcd)

    Liquid crystal display (LCD) The display shows the current printer status. When you use the control panel buttons, the display will change. If you take the printer off-line, the display changes to show the emulation you have chosen. If there are any problems, the display shows the appropriate error message, maintenance message, or call service message so you will know that you need to take action.

  • Page 64: Printer Status Messages

    Printer status messages The following table shows the printer status messages that are displayed during normal operation: Printer status message Meaning Ready to print. READY Printing. PRINTING Printing with reduced resolution. RESOLUTION ADAPT Busy processing data. PROCESSING Cancelling the job.
  • Page 65 SOURCE =TRAY1 3 - 8 CONTROL PANEL Press any of the Menu buttons (+, -, Set or Back) to take the printer off-line. Press the + or - button to move forward or backward through the menus until PAPER is displayed.

  • Page 66: Control Panel Lcd Menu

    Control panel LCD menu The control panel LCD names for the paper trays are as follows: Standard paper tray: TRAY1 Optional lower tray: TRAY2 Optional duplex unit: DX There are 9 menus. For more information about the selections available in each menu, please see the pages listed below: INFORMATION See INFORMATION on page 3-10.
  • Page 67 Shows Printer serial number. Shows ROM version Shows ROM date Shows Network version Shows Network build date Shows Engine firmware version Shows the size of memory in this printer. =###### Shows the current total printed pages. C=#####, M=#####, Shows the amount of...
  • Page 68 PAPER Display Shows Description =AUTO/TRAY1/TRAY2 SOURCE Selects which paper tray the paper will be fed from. =OFF/ON MANUAL FEED Selects whether or not you want to feed paper manually. =B5/DL/COM-10/JISB5 TRAY1 SMALL SIZE =B5/JISB5 TRAY2 SMALL SIZE =OFF/ON(LONG BIND)/ON(SHORT BIND) DUPLEX Selects whether you want to automatically print on both sides of the paper.
  • Page 69 Set the time in seconds that an LCD message will scroll across the display. From level 1=0.2 to Level 10=2.0. The factory setting is Level 1. RESTART PRINTER? Description Selects the user name, job name and password. Selects the user name and job name.

  • Page 70: Print Menu

    You can check the total number of printed pages. COPIES Shows the number of printed pages. (1:999) This printer can print pages in portrait or landscape orientation. ORIENTATION PORTRAIT or LANDSCAPE This printer can be adjusted to align the page format.
  • Page 71 ON: LF LF+CR, FF+CR, or VT VT+CR OFF: LF LF, FF FF, or VT VT =OFF/ON Selects whether a line feed and carriage return will happen when the printer reaches the right margin. =ON/OFF Selects whether a line feed and carriage return will happen when the printer position reaches the bottom margin.
  • Page 72 PRINT MENU (Continued) Display Shows Description EPSON FX-850 FONT NO. FONT PITCH CHARACTER SET TABLE PRINT AUTO LF AUTO MASK LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN LINES IBM PROPRINTER FONT NO. FONT PITCH CHARACTER SET TABLE PRINT AUTO LF AUTO CR AUTO MASK LEFT MARGIN...
  • Page 73 PRINT MENU (Continued) Display Shows Description HP-GL CHAR SET(STD) CHAR SET(ALT) PEN # SIZE PEN # GRAY BR-SCRIPT ERROR PRINT CAPT NETWORK Display Shows Description Subsetting TCP/IP TCP/IP ENABLE IP ADDRESS= SUBNET MASK= GATEWAY= IP BOOT TRIES IP METHOD APIPA NETWARE NETWARE ENABLE NET FRAME...

  • Page 74: Reset Menu

    RESET MENU Display Shows Description Resets the printer and restores all printer settings (including command settings) to RESET PRINTER settings you have previously made with the control panel buttons. Resets the printer and restores all printer default settings (including command FACTORY RESET settings) to the factory settings.
  • Page 75 REPRINT Display Shows Description COPIES = 1 Appears when the printer has reprint data but no PROOF, PUBLIC or SECURE data in the memory. LAST JOB COPIES = 1 Appears when the printer has reprint data and PROOF, PUBLIC or SECURE data in the memory.

  • Page 76: Set Date And Time

    Set date and time --MENU-- INFORMATION --MENU-- SETUP SETUP DATE & TIME DATE & TIME YEAR YEAR =1999 * YEAR =2003 YEAR =2003 * DATE & TIME YEAR DATE & TIME MONTH DATE & TIME 2003/10/25 10:22 Press the + or - button until the SETUP menu appears (and to display each setting shown below).

  • Page 77: Set Ip Address

    Set IP address --MENU-- INFORMATION --MENU-- NETWORK NETWORK TCP/IP TCP/IP TCP/IP ENABLE TCP/IP IP ADDRESS= IP ADDRESS= 192.0.0.192 IP ADDRESS= 123.0.0.192 IP ADDRESS= 123.45.67.89 IP ADDRESS= 123.45.67.89 3 - 20 CONTROL PANEL Press the + or - button until the NETWORK menu appears (and to display each setting shown below).

  • Page 78: About Emulation Modes

    This printer has the following emulation modes: HP LaserJet mode The HP LaserJet mode (or HP mode) is the emulation mode in which this printer supports the PCL 5C and PCL 6 language of the Hewlett-Packard LaserJet laser printer. Many software applications support this type of laser printer.

  • Page 79: List Of Factory Settings

    PROTECTION, SCALABLE FONT, LOCK PANEL, page counter and local language for display messages. The COPY setting is always restored to the factory setting when the printer is turned off and on. Network factory default setting If you wish to reset the print server back to its default factory settings (resetting all information such as the password and IP address information), please follow these steps: Turn off the printer.
  • Page 80 Table 1: List of factory settings MODE MENU PAPER SOURCE MANUAL FEED DUPLEX QUALITY TONER SAVE SETUP LANGUAGE POWER SAVE TIME AUTO CONTINUE LOCK PANEL REPRINT PAGE PROTECTION EMULATION KEEP PCL RAMDISK SIZE TIME STYLE PRINT MENU MEDIA TYPE PAPER COPIES ORIENTATION PRINT POSITION...
  • Page 81 Table 1: List of factory settings (Continued) MODE MENU PRINT MENU EPSON FX-850 IBM PROPRINTER HP-GL BR-SCRIPT 3 - 24 CONTROL PANEL Factory Setting FONT NO.=59 FONT PITCH/POINT=10.00/12.00 SYMBOL/CHARACTER SET=US ASCIF AUTO LF=OFF AUTO MASK=OFF LEFT MARGIN=#### RIGHT MARGIN=#### TOP MARGIN=#### BOTTOM MARGIN=#### LINES=#### FONT NO.=59...
  • Page 82 Table 1: List of factory settings (Continued) MODE MENU NETWORK TCP/IP NETWARE APPLETALK NETBEUI DLC/LLC NETBIOS/IP ENET INTERFACE SELECT AUTO IF TIME INPUT BUFFER PARALLEL USB2.0 Automatic Private IP Addressing (APIPA) protocol, automatically configure an IP address and subnet mask. See the Network User's Guide, which is provided on the CD-ROM. Factory Setting TCP/IP ENABLE=ON IP ADDRESS=169.254.###.###...

  • Page 83: Reprint Setting

    Also, if you have created a document that you wish to share with colleagues, simply spool the document to a non-secure area of the printer. This document can then be reprinted by anyone who is on the network or at the printer control panel.

  • Page 84: Reprinting The Last Job

    If you want to cancel reprinting, press the Job Cancel button. If the printer does not have enough memory to spool the print job data, it will print only the last page. We recommend that you expand the memory when you want to reprint a large amount of data.

  • Page 85: Printing Proof Data

    Documents here will not be protected by a password and anyone can access them using the control panel or a web browser. The printer will not print a PUBLIC document when you send it to the printer. You must use the control panel of the printer or connect to the printer through a web browser.

  • Page 86: Printing Secure Data

    The printer will not print the document when you send it for printing. To print the document you must use the control panel of the printer (with the password) or connect to the printer using a web browser.
  • Page 87 Press the Set button to set the job. Type your password. Press the Set button to set the password The printer will exit this menu after a time-out period. Press the Set button. If you press the Go button, the display shows PRESS SET TO...

  • Page 88: When There Is No Reprint Data In Memory

    When there is no reprint data in memory If the printer does not have reprint data in the memory and you press the Set button when the printer is in the REPRINT menu, the LCD shows NO DATA STORED. To delete the job Using the control panel button, select the DELETE STORAGE submenu under the SETUP menu.

  • Page 89: Options

    Options Optional accessories and supplies This printer has the following optional accessories. You can increase the capabilities of the printer with these items. Lower tray unit (LT-27CL) See Lower tray unit (LT-27CL) on page 4-2. Legal tray (LT-27LG) See Legal tray (LT-27LG) on page 4-5.

  • Page 90: Lower Tray Unit (Lt-27Cl)

    20 lb). You can put Letter, A4, B5 (JIS and ISO) or Executive size (176x250 to 215.9x297mm) paper in this tray. If you want to buy the optional lower tray unit, call the dealer you bought the printer from.
  • Page 91 Remove the protective parts and then put the paper tray back in the lower tray unit. Check the two alignment pins on the lower tray unit. Use two people to lift the printer and place it on top of the lower tray unit. Make sure you use the handholds at the bottom four corners of the printer.
  • Page 92 Close both of the side covers by putting the notch over the hook of the lower tray unit. To level the printer, adjust the feet of the lower tray unit at the front and back on the right-hand side. Turn the feet to move them up or down until they touch the work surface and the tray unit is level.

  • Page 93: Legal Tray (Lt-27Lg)

    If you want to buy the optional legal tray, call the dealer you bought the printer from. How to install the legal tray When you lift the printer make sure you use the handholds at the bottom four corners of the printer. Caution When moving or lifting this printer, keep the printer flat.
  • Page 94 Put the paper in the tray with the recommended print side face up. Lower the front tray cover. Slide the paper tray back into the printer. Figure 4-10 Figure 4-11...

  • Page 95: Duplex Unit (Dx-2700)

    When you lift the printer, be sure to use the handholds at the bottom four corners of the printer. Do not carry the printer when the lower tray unit and/or the duplex unit are attached.
  • Page 96 Use the handholds of the duplex unit to lift it up. Insert the bottom of the duplex unit into the grooves in the printer, and then insert both the hooks of the duplex unit to the holes of the printer.
  • Page 97 Once the screws are fully tight, push the green sleeves back in. Put the hook on the left hand side of the duplex unit into the hole of the printer. Secure the screw of the duplex unit to the printer.

  • Page 98: Guidelines For Printing On Both Sides Of The Paper

    Paper orientation for printing on both sides of the paper The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 followed by page 1 on the first sheet of paper.

  • Page 99: Compactflashtm Card

    You can also select your print job and reprint it through the network. Make sure the printer power is OFF before you insert or remove the card, this is so you don’t seriously damage it or lose all its data.

  • Page 100: Inserting The Compactflashtm Card

    Inserting the CompactFlash Follow these steps to insert or remove a card: Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. Insert the CompactFlash into the slot. card card into the slot with the label facing to the left, press the card firmly...

  • Page 101: So-Dimm

    We recommend that you expand the printer memory to avoid any MEMORY FULL errors. The HL-2700CN printer has 64 MB of standard memory and a slot for optional additional memory. The memory can be expanded up to a total of 576 MB by installing a commercially available SO-DIMM (Dual In-line Memory Module).

  • Page 102: Installing Additional Memory

    Wear an antistatic wrist strap when you install or remove the board. If you do not have an antistatic wrist strap, keep touching the bare metal on the printer. Hold the SO-DIMM with your fingers on the side edges and align the notch in the SO-DIMM with the protrusions in the SO-DIMM slot.
  • Page 103 Put the main controller board back into the printer by sliding it into the guide rails. Put the metal plate back on and secure the metal plate with the two screws. Reconnect the interface cable (printer cable) to your computer. Plug the printer back in, and then turn on the printer power switch.

  • Page 104: Optional Fonts Package

    See your software manual if you need assistance. When you select fonts with a font selection command, embed the font selection command in your program. See the Technical Reference Manual. Call a Brother authorized service representative or Brother Customer Service for references to the Technical Reference Manual.
  • Page 105 Font number Press on the control panel to select PRINT MENU. Press to proceed to the next menu level, and then press FX-850, or IBM PROPRINTER. Press the button to select the emulation for the fonts you want to select HP LASERJET, EPSON FX-850, or IBM PROPRINTER.

  • Page 106: Routine Maintenance

    You will need to replace the following consumable items regularly. When the time comes to replace consumable items, the following messages will appear on the LCD panel. The printer will stop printing when the following maintenance messages appear on the LCD panel. LCD messages...
  • Page 107 The following are maintenance messages that appear alternatively with the READY message on the upper row of the LCD when the printer is in the READY state. These messages advise you that you will need to replace each of the consumable items as soon as possible, since the consumable item’s end of life has been reached.
  • Page 108 If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and printer parts may be reduced. The projected life for each of the items listed is based on an average of 5% coverage of the printable area using any color toner cartridge.

  • Page 109: Toner Cartridges

    Check printed pages, page counter, and display messages regularly. If the the printer has nearly run out of toner or the toner is not evenly distributed inside the cartridge. *K stands for Black, C stands for Cyan, M stands for Magenta and Y stands for Yellow.

  • Page 110: Replacing The Toner Cartridges

    Do not put the toner cartridge into a fire. It could explode. Brother strongly recommends that you do not refill the toner cartridge provided with your printer. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges.
  • Page 111 To prevent degradation to the print quality, do not touch the shaded parts shown in Figure 5-3. Put in the new toner cartridge by positioning it in the guide. Slide it gently into the printer. Do not try to push or lock the new toner cartridge in; it must rest loosely in the guide rails and will automatically be properly positioned when the front cover is closed.
  • Page 112 They must stay loosely in the guide rails so they will be properly positioned when the front cover is closed. If you use consumable items other than genuine Brother supplies or if you use refilled toner cartridges, the printer could be damaged or might not work properly. This may void your warranty.

  • Page 113: Waste Toner Pack

    Waste toner pack full message When the waste toner pack is full, the following message appears on the LCD and the printer will stop printing. When you see this message, you must replace the waste toner pack: Do not re-use the waste toner pack.

  • Page 114: Replacing The Waste Toner Pack

    Open the front cover of the printer. Remove the waste toner pack from the holder at the lower right hand side of the printer. Be careful not to spill the toner. Take the cap off the new wast toner pack, and put the cap on the used waste toner pack.

  • Page 115: Opc Belt Cartridge

    Damage caused by improper handling of the OPC belt cartridge may void your warranty. Replacing the OPC belt cartridge Turn off the printer power switch. Open the top cover of the printer. To release the lock, push the green belt cartridge lock levers on both sides inwards. 5 - 10 ROUTINE MAINTENANCE...
  • Page 116 Remove the OPC belt cartridge from the printer. Remove the tension release pins from both sides of the new OPC belt cartridge. Remove the protective sheet from the new OPC belt cartridge. Do not touch the green part of the OPC belt cartridge.
  • Page 117 Put the new OPC belt cartridge into the printer guides with the flat side facing you. To lock the cartridge into the printer, push the belt cartridge lock levers that are on both sides of the OPC belt cartridge outwards.

  • Page 118: Fusing Unit

    Fusing unit Replace fusing unit message When the following message appears on the LCD panel, you must replace the fusing unit. The fusing unit and the parts around it are hot! Be sure to wait until the fusing unit has cooled down sufficiently before replacing the fusing unit.

  • Page 119: Replacing The Fusing Unit

    Open the back cover of the printer. To release the fusing unit from the printer, release the lock levers that are on both sides of the fusing unit as shown in Figure 5-15. Hold the handles on both sides as you take the fusing unit out of the printer.
  • Page 120 Put the new fusing unit into the printer. Be sure to insert the fusing unit completely into the printer. Secure the fusing unit with the two lock levers that are on both sides of the fusing unit. Move the fusing unit pressure release levers to the Set position.

  • Page 121: 120K Kit

    We recommend that you call your service provider when you see the following message on the LCD panel: It is also recommended that your dealer or Brother Customer Service replace the paper pick-up roller, separator pad and transfer belt. When you replace the transfer belt cleaner and transfer roller, please follow the instructions. See Replacing the transfer belt cleaner on page 5-17 and Replacing the transfer roller on page 5-19.

  • Page 122: Replacing The 120K Kit

    Be sure to check how to connect them properly by looking at the old transfer belt cleaner before you begin replacement. 1) Turn off the printer power switch. 2) Open the top cover of the printer. 3) Remove the transfer belt cover. 4) Remove the transfer belt cleaner by grasping the handle and lift it up.
  • Page 123 5) Clean the area where the new transfer belt cleaner is to be installed with a dry cotton cloth. 6) Put the new transfer belt cleaner into the printer by gently placing the brass bearings into the guides, and then pushing the handle down until the bearings click into place. Make sure the transfer belt cleaner is free to move slightly upwards (rotating slightly around the bearings) in the housing after you have installed it.

  • Page 124: Replacing The Transfer Roller

    Replacing the transfer roller If you have the duplex unit installed, open the duplex back cover and the duplex inside unit first before you open the back cover of the printer. 1) Turn off the printer power switch. 2) Open the back cover of the printer.
  • Page 125 8) Turn the printer power switch back on. Replacing paper pick-up roller, separator pad and transfer belt We recommend that you call your dealer of Brother Customer Service for replacing. After replacing paper pick-up roller, separator pad and transfer belt, reset the counter.

  • Page 126: Cleaning

    Cleaning Clean the outside and inside of the printer regularly with a dry soft cloth. When you replace the toner cartridge, make sure you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry soft cloth.

  • Page 127: Cleaning The Outside Of The Printer

    Turn off the printer power switch and unplug the printer. Take the paper tray out of the printer. Wipe the outside of the printer with a soft cloth to remove dust. Dip the cloth in water and wring it out thoroughly for cleaning.

  • Page 128: Cleaning The Inside Of The Printer

    Cleaning the inside of the printer When you clean the inside of the printer, pay attention to the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth. Immediately wash your clothes in cold water to avoid stains.
  • Page 129 Be careful you do not break the actuator while cleaning the registration roller and paper pick-up roller. Make sure you do not put too much pressure on the registration roller and paper pick-up roller. This could damage them and cause poor print quality. Figure 5-36 Clean the transfer roller unit and the transfer roller guide with a dry soft cloth to prevent paper jams.
  • Page 130 Open the top cover. To release the lock, push the green belt cartridge lock levers that are on both sides inwards. Remove the OPC belt cartridge from the printer. Do not touch the OPC belt surface with your bare hands or gloves.
  • Page 131 Clean the OPC belt cartridge and the OPC belt cartridge case with a dry cotton cloth. Release the lock levers to remove the charging roller from the OPC belt cartridge. Figure 5-44 Clean the area where the charging roller is to be installed with a cotton cloth. Clean the surface of the charging roller with a cotton cloth.
  • Page 132 Open the front cover of the printer. Take all the toner cartridges out of the printer. Clean the surface of the laser unit with a cotton cloth. Open the dust proof glass cover. Figure 5-48 Figure 5-49 Figure 5-50 ROUTINE MAINTENANCE 5 - 27...
  • Page 133 Close the front cover and the top cover. Plug the printer into the AC power outlet/socket, and then turn the printer power switch back on. Do not use volatile liquids such as thinner or benzene for cleaning the dust proof glass. This might cause poor print quality.

  • Page 134: Shipping The Printer

    Shipping the printer Once your printer has been set-up and used, we do not recommend that it be moved or shipped unless absolutely necessary. Color laser printers are complex printing devices. Moving the printer or shipping it without properly removing the installed supplies can result in SEVERE damage to the printer. As a result, your printer may not operate properly afterwards.

  • Page 135: Troubleshooting

    LCD to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service. The control panel LCD names for the paper trays are as follows.
  • Page 136 DOWNLOAD FULL The download buffer of the printer is full. Add more memory to the printer. MEMORY FULL The printer memory is full and the printer is unable to print the page. Add more memory. Remarks XX = Plain Paper,...

  • Page 137: Maintenance Messages

    Replace it when the toner becomes empty. Replace the OPC belt cartridge. Call your dealer or Brother Customer Service to replace the transfer belt cleaner, paper discharger, transfer roller, separator pad, paper pick-up roller and transfer belt.

  • Page 138: Call Service Messages

    When any of the following messages appear on the LCD, turn off the printer. Wait a few seconds, and then turn the printer on again. If this does not clear the problem, call your dealer or Brother Customer Service. Tell them the message number for quick troubleshooting.
  • Page 139 Transfer belt error ERROR EE3 WARNING Transfer roller solenoid error ERROR EE5 WARNING Transfer belt cleaning solenoid error Turn off the printer. Wait a few seconds, and ERROR EE6 WARNING Fusing unit clutch error ERROR EE8 WARNING Belt marker sensor error...
  • Page 140 Outer pass select solenoid error ERROR EP5 WARNING Action Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again.
  • Page 141 Call Service Meaning Message Optional fan error ERROR EP6 WARNING 6 - 7 TROUBLESHOOTING Action Turn off the printer. Wait a few seconds, and then turn it on again.

  • Page 142: Paper Jams And How To Clear Them

    JAM E Paper may jam in the paper tray, inside the printer, at the back cover, or where the paper comes out of the printer. Check where the jam is and follow the instructions on the next few pages to remove the jammed paper.

  • Page 143: Jam A1 / Jam A2 (Paper Jam In The Paper Tray)

    If there is a paper jam in the paper tray, follow these steps: Pull out the paper tray. Take out the jammed paper. Put the paper tray back in the printer. Open the back cover. If there is any jammed paper where the paper comes out, remove it. Close the back cover.

  • Page 144: Jam B (Paper Jam At The Entrance To The Fusing Roller)

    If there is a paper jam at the entrance to the fusing roller, follow the same steps to remove the jammed paper as for JAM C (paper jam where the paper comes out of the printer). Otherwise, follow the steps below: The fusing roller is extremely hot during operation.
  • Page 145 Open the back cover. Release the fusing unit pressure release levers on both sides. Remove the jammed paper at the back of the printer by holding it with both hands and pulling it slowly toward you. Lock the fusing unit pressure release levers and close the top cover.

  • Page 146: Jam C (Paper Jam Where The Paper Comes Out Of The Printer)

    JAM C (paper jam where the paper comes out of the printer) If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below: If you have the duplex unit installed, open the duplex back cover and then the duplex inside unit first before opening the back cover of the printer.
  • Page 147 Reset the fusing unit pressure release levers. Close the back cover. 6 - 13 TROUBLESHOOTING Figure 6-10 Figure 6-11...

  • Page 148: Jam D (Paper Jam In The Lower Part Of The Duplex Unit)

    JAM D (paper jam in the lower part of the duplex unit) If there is a paper jam in the lower part of the duplex unit, follow these steps: Open the duplex back cover. Remove the jammed paper by pulling it out slowly. Close the duplex back cover.

  • Page 149: Jam E (Paper Jam In The Upper Part Of The Duplex Unit)

    JAM E (paper jam in the upper part of the duplex unit) If there is a paper jam in the upper part of the duplex unit, follow these steps: Open the duplex back cover. Open the duplex inside unit. 6 - 15 TROUBLESHOOTING JAM E Figure 6-14 Figure 6-15...
  • Page 150 If the paper is caught in the lower exit of the duplex unit, remove the jammed paper by pulling it out slowly. If the jammed paper is at the upper exit of the duplex unit, remove it by rotating the green pinch roller downwards to feed the paper out through the exit of the unit.

  • Page 151: Improving The Print Quality

    ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. 6 - 17 TROUBLESHOOTING Recommendation 1) Check that the printer is on a solid level surface. 2) Check that the back cover is closed properly. 3) Check that the toner cartridges are installed properly. 4) Shake the toner cartridges gently.
  • Page 152 Examples of poor print quality Black streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Black (colored) lines across the page Identify the missing color and replace that toner cartridge. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 153 4) Adjust the color by using the custom setting in the driver and by using the control panel. Colors the printer can display and colors you see on a monitor are different. The printer may not be able to reproduce the colors on your monitor.
  • Page 154 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Poor fixing when printed on thick paper If the same problem occurs again, call your dealer or Brother Customer Service. Recommendation 1) Change to a recommended type of paper, and then check that the problem is solved.

  • Page 155: Q & A

    Q & A You may occasionally encounter a difficulty with your HL-2700CN printer. This section contains frequently asked questions and the answers. Find your question below, and then follow the recommended steps. You can correct most problems yourself. Setting up the printer hardware...

  • Page 156: Setting Up The Printer

    Computer indicates off line Press Computer indicates power is Check that the printer is securely plugged into the AC power outlet/socket and that the power switch is on. Computer indicates an error Check the following; message other than above.

  • Page 157: Paper Handling

    Paper handling Question Recommendation The printer does not feed paper. How can I load envelopes? You can feed envelopes from the paper tray (Tray 1). Make sure you adjust the paper guide. Your application software also must be set up properly to print on the size of envelopes you are using.

  • Page 158: Printing

    The printer doesn't print in color. Cancel the print job from your computer. Then, turn the printer off and on, or reset the printer and try your print job again. Make sure your application software is properly set up to use this printer.

  • Page 159: Appendix

    600 dpi class with CAPT 600 x 600 dpi 600 x 600 dpi with CAPT (The resolution can be enhanced to 2400 dpi class by using CAPT (Color Advanced Photoscale Technology) and Brother exclusive HRC (High Resolution Control)) Print speed...

  • Page 160: Features

    Interface Protocol Management tool BRAdmin Professional, Web Based Management, Web BRAdmin 64 MB (Expandable up to 576 MB with SO-DIMMs) The printer’s standard memory can vary depending on the printer model and country. Storage device CompactFlash (Microdrive Control panel 6 buttons, 2 LEDs and one LCD that is a 2-line, 16-column display...

  • Page 161: Electrical And Mechanical

    Electrical and mechanical Power Source U.S.A. and Canada Europe and Australia Power consumption Printing (Average) Stand-by Stand-by in sleep mode Noise Printing Stand-by Temperature Operating Non-operational Storage Humidity Operating Storage Dimensions 480 (W) x 420 (D) x 385 (H) mm (18.9 x 16.4 x 15.2) (W x D x H) 480 (W) x 470 (D) x 535 (H) mm (18.9 x 18.5 x 21.1 in.) with an optional lower tray unit installed...

  • Page 162: Paper Specifications

    Paper specifications Paper handling Paper input Standard paper tray (Tray 1) Optional lower tray (Tray 2) Optional legal tray (Tray 1) Paper output Face-down print delivery Media specifications Media types Standard paper tray Optional lower tray Optional legal tray Optional duplex unit Media weights Standard paper...

  • Page 163: Index

    Automatic emulation selection ...1-6 Automatic interface selection ...1-6 Back button ...3-2 Barcode font ...4-16 Belt cartridge lock lever ...5-10 BRAdmin Professional utility ...2-18 Brother Solutions Center ...2-1 BR-Script ...3-16 BR-Script3 mode ...3-21 Buttons ...3-2 Call service messages ...6-4 Color Advanced Photoscale Technology (CAPT) CompactFlash ...4-11...
  • Page 164 Printer status messages ...3-7 PROOF data ...3-28 Protective sheet ...5-11 PS printer driver ...2-10 PUBLIC data ...3-28 QUALITY menu ...3-11 Register your printer ... 1-v Reprint ...2-6 REPRINT menu ...3-18 RESET MENU menu ...3-17 SECURE data ...3-29 Set button ...3-2 SETUP menu ...3-12...

This manual is also suitable for:

2700cn - hl color laser printer

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