Support; Support Formular - VETRON 5374 Service Manual

Dear Customer,
we are very sorry to hear that there is an issue regarding one of our products and that you are not
satisfied. To fully process your complaint, we need some information from you. Therefore we would
kindly like to ask you to complete the below questionnaire and return it back to us. We will then
process your complaint in our quality department and send you feedback as soon as possible.
Thank you very much for your understanding and your e orts in advance.
Kind regards,
Your Vetron Typical Europe Team
1. CUSTOMER:
Name:
Address:
Zip code, city:
2. DEALER:
Name:
Address:
Zip code, City:
3. MACHINE DATAS:
Product-Type:
Serial number of machine:
Year of manufacturing:
4. PROBLEM OR FEATURE REQUEST:
Detailed description:
Date of first error, error count:
Date, Signature:
In order to process the complaint properly, we ask you for the following information:
» This signed support sheet
» Original product / part(s) or videos and pictures of the problem
Please send the defective part(s) and completed dokument to:
Vetron Typical Europe GmbH
Clara-Immerwahr-Str. 6
67661 Kaiserslautern / Germany
Phone: +49 6301 320 75-0
Fax: +49 6301 320 75-11
Or contact us by mail:
support@vetrontypical.com
Country:
Phone:
Email:
Country:
Phone:
Email:
Control box type:
Serial number of control box:
Software release:

09. SUPPORT

01. SUPPORT FORMULAR

02/2021
Vetron 5374 HotAir-Welding
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