For Optical Disk Drives; When Power Off - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
5.11

For Optical Disk Drives

[?] Unable to access or play optical disks such as CD-ROMs
Is the disk properly set in the optical disk drive tray?
→
There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the
holder.
[?] Inserted the correct DVD/CD-ROM but the message like the following is displayed:
Is the data side of the DVD/CD-ROM dirty or damaged?
→
Take the DVD/CD-ROM out of the optical disk drive, confirm that it is not dirty or damaged, set
the DVD/CD-ROM again, and click [OK].
[?] Unable to access or play DVD/CD-ROMs
Is the DVD/CD-ROM supported by the server?
→
For a disk such as a CD with copy guard which does not conform to the CD standard, the
playback of such a disk with the optical disk drive is not guaranteed.
→
The DVD/CD-ROM for Macintosh is not supported.
Is the DVD/CD-ROM properly set in the optical disk drive tray?
→
Take the disk out of the tray, and set the disk with its label side upward.
Is there any dust or scratch on DVD/CD-ROM?
→
Check if there is a stain such as fingerprint or a crack on disk surface. If it is stained, clean the
surface. If accessing still fails, try another disk that can be accessed successfully.
Is DVD/CD-ROM disk in closed state?
→
Close the session, or let the disk in closed state. Then, try to read data from thedisk.
Did you use a writing software appropriate to drive?
→
If a combination of writing software and the drive is not appropriate, the optical disk drive of the
server may fail to read data.
5.12

When Power Off

[?] The power is not turned off
Is the suppression feature of POWER switch enabled?
→
Restart the system once and start the BIOS setup utility.
<Menus to check:
44
The DVD/CD-ROM is not inserted
or the wrong CD-ROM is inserted.
Please insert the correct DVD/CD-ROM.
OK
Server → Power Switch Inhibit>
Express5800/B120e-h Maintenance Guide
5. Troubleshooting