DPS Telecom NetGuardian V16 G2 User Manual page 101

Displa Points Alarm Point
y
Default
33
configuration
DCP poller
34
inactive
SNMP
39 community
error
Notification 1
41
failed
Notification 2
42
failed
Notification 3
43
failed
Notification 4
44
failed
Notification 5
45
failed
Notification 6
46
failed
Notification 7
47
failed
Notification 8
48
failed
1
49 NTP failed
50 Timed Tick
Dynamic
51
memory full
52 Unit reset
55 TRIP error
56 No dial tone Issue with connectivity.
57 Modem failed Not expected to occur.
Description
The internal NVRAM may be
damaged. The unit is using default
configuration settings.
The NetGuardian is configured to
listen for DCP polls but has not
received a poll in over 5 minutes.
Community string does not match
your SNMP master's community
string.
A notification 1 event, such as a
page or email, was unsuccessful.
A notification 2 event, such as a
page or email, was unsuccessful.
A notification 3 event, such as a
page or email, was unsuccessful.
A notification 4 event, such as a
page or email, was unsuccessful.
A notification 5 event, such as a
page or email, was unsuccessful.
A notification 6 event, such as a
page or email, was unsuccessful.
A notification 7 event, such as a
page or email, was unsuccessful.
A notification 8 event, such as a
page or email, was unsuccessful.
Communication with Network Time
Server has failed.
Toggles state at constant rate as
configured by the Timed Tick timer
variable. Useful in testing integrity
of SNMP trap alarm reporting.
Not expected to occur.
Unit has rebooted.
Not expected to occur.
Solution
Login to the NetGuardian's web
browser and configure the unit.
Power cycle to see is the alarm
clears.
Check if unit can ping T/Mon or
disable if not in use.
Verify both community strings to
make sure they match.
Verify that you can ping both
devices.
Use RPT filter debug to help
diagnose notification problems.
Use RPT filter debug to help
diagnose notification problems.
Use RPT filter debug to help
diagnose notification problems.
Use RPT filter debug to help
diagnose notification problems.
Use RPT filter debug to help
diagnose notification problems.
Use RPT filter debug to help
diagnose notification problems.
Use RPT filter debug to help
diagnose notification problems.
Try pinging the Network Time
Server's IP Address as it is
configured. If the ping test is
successful, then check the port
setting and verify the port is not
being blocked on your network.
To turn the feature off, set the
Timed Tick timer to 0.
Call DPS Tech Support (559) 454-
1600.
If unintentional, call DPS Tech
Support: (559) 454-1600.
Make sure Trip ID on the
NetGuardian unit matches the Trip
ID on T/Mon for the unit. If they
match, call DPS Tech Support
(559) 454-1600.
Check cable. If cable is securely
attached, call DPS Tech Support
(559) 454-1600.
Call DPS Tech Support (559) 454-
1600.
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