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NetGuardian SUI
USER MANUAL
D-PK-NGSUI
Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs.
August 15, 2019
D-UM-NGSUI
Firmware Version 2.0F

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  • Page 1 NetGuardian SUI USER MANUAL D-PK-NGSUI Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. August 15, 2019 D-UM-NGSUI Firmware Version 2.0F...
  • Page 2 Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...
  • Page 3: Table Of Contents

    Contents Visit our w ebsite at w w w .dpstelecom .com for the latest PDF m anual and FAQs NetGuardian DIN Overview Specifications Shipping List Optional Shipping Items - Available by Request Installation Mounting Power Connection Configuration NetGuardian DIN Front Panel Quick Start: How to Connect to the NetGuardian DIN ...via LAN ...via Craft Port (using TTY Interface)
  • Page 4 9.17 Timers 9.18 Date and Time Monitoring via the Web Browser 10.1 Alarms 10.2 SUI Meters 10.3 IP Meters 10.4 Controls 10.5 Sensors 10.6 Ping Targets 10.7 System Alarms 10.8 Graph Device Access Descriptions Backup Configuration Firmware Upgrade Reference Section 14.1 Display Mapping 14.2...
  • Page 5: Netguardian Din Overview

    Don’t wait until the day your cooling fans wear out and your server closet overheats to start protecting your system. The compact NetGuardian SUI alerts you of changing conditions 24 hours a day, 7 days a week, either to your cell or SNMP manager. The NetGuardian SUI is the cost-effective way to stay proactive in your monitoring.
  • Page 6 NetGuardian SUI supports simultaneous SNMP and DCP operation. NetGuardian SUI has the option of up to 8 Analogs, 8 or 6 Discrete alarms and 2 control relays, all form A, user defined NO/NC with shunt. The control relays allow network administrators to respond remotely to threats to system integrity.
  • Page 7: Specifications

    Specifications Discrete Alarm Inputs: 8 (Optional build with 6 alarms and 2 controls) Control Relays: 6 (Form A) user defined NO/NC (Optional) Analog Inputs Analog Input Range: Analog Accuracy: Ping Targets: Protocols: SNMPv1, SNMPv2c, SNMPv3, DCPx, TELNET, HTTP, HTTPS, Email, TRIP Dimensions: 2.1"...
  • Page 8: Shipping List

    Shipping List Please make sure all of the following items are included with your NetGuardian SUI. If parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314.
  • Page 9: Optional Shipping Items - Available By Request

    Optional Shipping Items - Available by Request Temp Sensor Node Temp/Humidity Sensor Node D-PK-DSNSR-12001 D-PK-DSNSR-12002...
  • Page 10: Installation

    Installation Mounting Below are two simple steps needed to mount the NetGuardian SUI on a standard DIN rail. First connect the top of the DIN clip to the rack. Then snap the bottom of the DIN clip to the bottom of the rack.
  • Page 11: Power Connection

    Power Connection The NetGuardian SUI uses single or dual (Optional) power inputs, powered through two barrier plug power connectors. NetGuardian SUI Power Terminal To connect the NetGuardian SUI to a power supply: 1. Locate the metal grounSUIg lug next to the symbol .
  • Page 12: Netguardian Din Front Panel

    NetGuardian DIN Front Panel NetGuardian SUI Front Panel Status Description Flashing Green Application Running Status Flashing Red Bootloader Running Flashing Green Transmit over craft port Craft Flashing Red Recieve over craft port Solid Green At least 1 D-Wire enabled, no alarm...
  • Page 13: Quick Start: How To Connect To The Netguardian Din

    Quick Start: How to Connect to the NetGuardian DIN Most NetGuardian SUI users find it easiest to give the unit an IP address, subnet and gateway through the front craft port (TTY interface) to start. Once these settings are saved and you reboot the unit, you can access it over LAN to do the rest of your databasing via the Web Browser interface.
  • Page 14: Via Craft Port (Using Tty Interface)

    NetGuardian SUI Craft Port Use the front panel craft port to connect the NetGuardian SUI to a PC for onsite unit configuration. To use the craft port, connect the included DB9 download cable from your PC's COM port to the craft port.
  • Page 15 5. Insert NetGuardian SUI Resource Disc (CD) into your PC. 6. Click "Browse" 7. Select the "Driver" folder of your NetGuardian SUI Resource Disc Disc (CD) and click "OK" The following message will confirm installation of a new "USB Communications Port"...
  • Page 16 8. Click "Finish" to close the Wizard. Now that the driver has been installed, a new COM port is being emulated on your PC. Before using hyperterminal, you must confirm the identity of that new COM port (COM1, COM2, COM3...) in the Windows Device Manager.
  • Page 17 10.Click "Device Manager" in the left pane. 11.Expand the "Ports (COM & LPT)" section in the right pane. Look for "USB Communications Port (COMx)". Note the number of the COM port ("COM3" in the example above). 12.Click on the Start menu > select Programs > Accessories > Communications > HyperTerminal. 13.
  • Page 18 HyperTerminal screen. Press Enter to activate the configuration menu. 17. The NetGuardian SUI's main menu will appear. Type 18. ESC to the main menu. When asked if you'd like C for C)onfig, then E for E)thernet. Configure the unit's IP to save your changes, type Y for Y)es.
  • Page 19: Tty Interface

    TTY Interface The TTY interface is the NetGuardian SUI's built-in interface for basic configuration. From the TTY interface, you can: · Edit the IPA, subnet, and gateway · Set DCP info for T/Mon polling · Configure primary port · Ping other devices on the network ·...
  • Page 20: How To Send Email Notifications

    How to Send Email Notifications 1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications. Begin the setup "wizard" by clicking Edit for a notification number. In this example, we'll setup Notification 1 to send emails.
  • Page 21 4. At the Schedule screen, you'll select the exact days/times you want to receive email notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.
  • Page 22: How To Send Snmp Traps

    How to Send SNMP Traps 1. Click on the SNMP button in the Provisioning menu. Enter the SNMP GET and SNMP SET community strings for your network, then click Save. The typical SNMP SET and GET community strings for network devices is "public".
  • Page 23 4. At the SNMP Notification screen, you'll enter your network's SNMP settings. Enter the IP address of your SNMP Trap Server. Enter the Trap Port Number (usually 162) and the Trap Community password. Click Save and Next. 5. At the Schedule screen, you'll select the exact days/times you want to receive SNMP notifications. You can set 2 schedules per notification.
  • Page 24: How To Send Trip Notifications

    How to Send TRIP Notifications 1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications. Begin the setup "wizard" by clicking on Edit for a notification number. In this example, we'll setup Notification 8 to send an voice alert.
  • Page 25: Provisioning Menu Field Descriptions

    Provisioning Menu Field Descriptions NetGuardian SUI configuration is performed from the Provisioning menus, the menu options in green on the left- side of the web interface. The following pages provide a brief description of the options available in each menu.
  • Page 26: System

    Name A name for this NetGuardian SUI unit. {Optional field) Location The location of this NetGuardian SUI unit. {Optional field) Contact telephone number for the person responsible for this NetGuardian SUI unit. Contact {Optional field) TRIP Unit ID Site number used when communicating over dialup with T/Mon.
  • Page 27: User Profiles

    User Profiles Clicking User Profiles gives you access to modify the default username and password, and to edit the administrator profile and create up to 9 additional unique user profiles, each with different access rights to the NetGuardian SUI's web interface.
  • Page 28: Ethernet

    Unit IP IP address of the NetGuardian SUI. A road sign to the NetGuardian SUI, telling it whether your packets should stay on your Subnet Mask local network or be forwarded somewhere else on a wide-area network. An important parameter if you are connected to a wide-area network. It tells the Gateway NetGuardian SUI which machine is the gateway out of your local network.
  • Page 29: Dnp3 Configuration

    Serial Port The Provisioning > Serial Port menu allows you to change settings depenSUIg on the port type of your NetGuardian SUI. From this menu, you can select a mode of operation and enable reach-through serial port functionality. The Provisioning > Serial Ports menu...
  • Page 30 The most commonly used value is 30. Only used if your NetGuardian SUI was built with a 202 RTS Tail modem. The most commonly used value is 10. Reach-Through Checking this box enables the port to be used as a terminal server.
  • Page 31: Radius

    RADIUS (Remote Authentication Dial In User Service) is an industry-standard way to manage logins to many different types of equipment in one central location. The NetGuardian SUI connects to your central RADIUS server. Every time a device receives a login attempt (usually a username & password), it requests an authentication from the RADIUS server.
  • Page 32: Snmp

    Community name for SNMP requests. Set Community Community name for SNMP SET requests. This field defines how the NetGuardian SUI unit may be accessed via SNMP. This can be set to the following: Read and Write · Access Disabled- Restricts all access to unit via SNMP Access ·...
  • Page 33: Notifications

    Displays the email address (defined in the Edit menu > System) that the "From" E-mail Address NetGuardian SUI will send emails from. Not editable from this screen. The email address of the person responsible for this NetGuardian SUI, who "To" E-mail Address will receive email alarm notifications.
  • Page 34 SNMP Notification Fields Editing SNMP notification settings SNMP Notification SNMP Trap Server IP The SNMP trap manager's IP address. The SNMP port (UDP port) set by the SNMP trap manager to receive Trap Port No. traps, usually set to 162. Trap Community Community name for SNMP TRAP requests.
  • Page 35: Schedule

    Severity: Used to determine the severity of the message being logged. 9.8.2 Schedule The notifications scheduling menu is where you will tell the NetGuardian SUI exactly which days and times you want to receive alarm notifications. You set 2 different schedules for each. The Schedule creation screen...
  • Page 36: Alarms

    Alarms Discrete alarms are configured from the Provisioning > Alarms menu. Descriptions for the alarm points, polarity (normal or reversed) and notification type(s) are defined from this menu. You also have the option to use Basic or Advanced configuration methods, explained in this section. The Provisioning >...
  • Page 37: Sui Meters

    9.10 SUI Meters SUI Meters Record Interval Interval at which a History record will be created of Meter Readings Enable Enable or Disable meter monitoring with this option Demand Interval Interval at which Meter counts will be displayed and calculated Pulse Constant Scaling factor used to calculate Interval Energy...
  • Page 38: Ip Meters

    9.11 IP Meters The Provisioning > IP Meters menu IP Meter Settings ID number for the IP Meter Enable Polling Check this box to enable polling of the meter. Description User-definable description for the IP meter. IP or Host Name The Internet layer address of the meter to be polled.
  • Page 39: Analogs

    9.12 Analogs The NetGuardian SUI's multi-purpose analog inputs measure continuous ranges of voltage or current. Analog alarms are typically used to monitor battery voltage, charging current, temperature, humidity, wind speed, or other continuously changing conditions. To configure a user analog, simply fill in your description, thresholds, and other fields listed in the table below, then click Save.
  • Page 40: Controls

    9.13 Controls The NetGuardian SUI's control relays can be configured in the Provisioning > Controls menu. You can enter your own description for these relays and designate them to a notification device(s). The Provisioning > Controls screen Basic Controls Configuration ID number for the control relay.
  • Page 41: Sensors

    The NetGuardian SUI supports up to 32 daisy-chained D-Wire sensors via its D-Wire input. Sensors connected to the NetGuardian SUI will appear on the web interface. The background color of the ROM field informs the user of the sensor's configuration state.
  • Page 42 Save. The unit will refresh the sensor ID on that channel. Description User-definable description for the sensor channel. Parse Checks to see if the Description field contains a valid equation. Check which notification device(s), 1 through 8, you want to send alarm notifications Notification Devices for that alarm point.
  • Page 43 Valid data types: d Discrete Input a Analog Channel r Relay State n Sensor v Positive Integer Constant s System Alarm Valid operations: + Addition - Subtraction * Multiplication / Division > Greater than < Less than | Conditional Halt 1.
  • Page 44: Ping Targets

    9.15 Ping Targets The Provisioning > Ping Targets menu allows you to configure the Description, IP Address, and Notification Devices for each of your ping targets. The Provisioning > Ping Targets menu Provisioning Ping Targets ID number for the ping target. Enab Check this box to enable the ping target.
  • Page 45: System Alarms

    9.16 System Alarms See "Display Mapping" in the Reference Section for a complete description of system alarms. The Provisioning > System Alarms menu Editing System Alarms Pnt (Point) The system alarm point number Description Non-editable description for this System (housekeeping) Alarm. Silence Check this box to choose to silence this alarm.
  • Page 46: Timers

    9.17 Timers Enter the amount of time in seconds (sec) or minutes (m), in each value field and click Save. The Provisioning > Timers menu...
  • Page 47: Date And Time

    Select your time zone from the drop-down menu. Adjust Clock for Daylight Savings Time (DST) Enable DST Check this box to have the NetGuardian SUI observe Daylight Savings. Start Day Select the month, weekday, and time when Daylight Savings will begin.
  • Page 48: Monitoring Via The Web Browser

    Monitoring via the Web Browser 10.1 Alarms This selection provides the status of the base alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present.
  • Page 49: Sui Meters

    SUI Meters Total Count Total count of pulses detected by NetGuardian SUI Energy Count Count of pulses detected by NetGuardian SUI during Demand Interval Interval Energy Value calculated by multiplying Energy Count with Pulse Constant Interval Demand Value calculated by dividing Energy Count by Demand Interval...
  • Page 50 Channel ID number for the channel. Channel Description User-definable description for the channel. Reading The reading reported by the channel.
  • Page 51: Controls

    4. If a Derived Description is assigned to a control ID, the command buttons for that control ID will be disabled. View and operate control relays from the Monitor > Controls menu Control Relay Operation ID number for the control relay. Description for the NetGuardian SUI's control relay defined in the Provisioning > Description Controls menu. State Status of the control relay.
  • Page 52: Sensors

    10.5 Sensors This selection provides the status of the system's analog channels by indicating if an alarm has been triggered. The Monitor > Sensors screen provides a description of each analog channel, the current reaSUIg, the units being read, and alarm conditions (major under, minor under, major over, minor over) accorSUIg to your temperature settings.
  • Page 53: Ping Targets

    10.6 Ping Targets Ping Targets can be viewed by going to Monitor > Ping Targets. Here you can view the state (either Clear or Alarm) for each of your configured Ping Targets. View the status of Ping Targets from the Monitor > Ping Targets menu.
  • Page 54: System Alarms

    10.7 System Alarms System alarms are not-editable, housekeeping alarms that are programmed into NetGuardian SUI. The Monitor > System Alarms screen provides the status of the system alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present.
  • Page 55: Graph

    10.8 Graph The Graph section of the monitor menu lets you build a graph of past analog and sensor measurements, which gives you a visual indication of data over time and points out trenSUIg values. To create your Graph, specify the Channel (Analogs 1-8 or Sensors 1-32), Group Interval (1-120 minutes, hours, days, or weeks), the Group Function (Average, Min, Max), and Start &...
  • Page 56 Your graph will appear on the next screen. This graph is Adobe Flash-based and allows you to mouse over the lines to quickly view measurements (date, time, and value) within their context of the overall graphing trend. Below the graph is a full textual list of all indexed points with their dates and values. Specify your parameter values and build an interactive graph based on the alarm point history.
  • Page 57: Device Access Descriptions

    The Device Access options, listed in pink on the left side of the web interface, provide options for generating reports, updating the NetGuardian SUI's firmware, and rebooting the unit. Click any of the options under Device Access to perform the desired action.
  • Page 58: Backup Configuration

    Backup Configuration With the NetGuardian SUI you can backup your current configuration from the Web Interface. These configuration files can then be uploaded later, or uploaded to other NetGuardian SUI units. The Back up Config tab is located in the Device Access menu shown above.
  • Page 59: Firmware Upgrade

    Firmware Upgrade To access the Firmware Load screen, click on the Provisioning > System menu. At the bottom of this screen, click the Restore Configuration link located in the System Controls section. To upload firmware, click on Upload on the top right corner of the web interface At the Firmware Load screen, simply browse for the firmware update you've downloaded from www.dpstele.com and click Load.
  • Page 60: Reference Section

    Reference Section 14.1 Display Mapping Display Mapping Display Point Description 1-16 Discrete Alarms 17-18 Base Controls Master Trigger Control Device Reset Control 21-32 Undefined (33) Default Configuration (34) DIP Switch Configuration (35) MAC Address not set (36) IP address not set (37) LAN hardware error (38) SNMP processing error (39) SNMP community error...
  • Page 61 Analog 1 Major Over 9-16 Control 17-32 Value Analog 2 Minor Under Analog 2 Minor Over Analog 2 Major Under Analog 2 Major Over 41-48 Control 49-64 Value Display Point Description Analog 3 Minor Under Analog 3 Minor Over Analog 3 Major Under Analog 3 Major Over 9-16 Control...
  • Page 62 Digital sensor 1 Major Over Digital sensor 1 Sensor not detected 9-16 Control 17-32 Value Digital sensor 2 Minor Under Digital sensor 2 Minor Over Digital sensor 2 Major Under Digital sensor 2 Major Over Digital sensor 2 Sensor not detected 41-48 Control 49-64...
  • Page 63 Digital sensor 8 Sensor not detected 41-48 Control 49-64 Value Display Point Description Digital sensor 9 Minor Under Digital sensor 9 Minor Over Digital sensor 9 Major Under Digital sensor 9 Major Over Digital sensor 9 Sensor not detected 9-16 Control 17-32 Value...
  • Page 64 Digital sensor 15 Major Over Digital sensor 15 Sensor not detected 9-16 Control 17-32 Value Digital sensor 16 Minor Under Digital sensor 16 Minor Over Digital sensor 16 Major Under Digital sensor 16 Major Over Digital sensor 16 Sensor not detected 41-48 Control 49-64...
  • Page 65 Digital sensor 22 Sensor not detected 41-48 Control 49-64 Value Display Point Description Digital sensor 23 Minor Under Digital sensor 23 Minor Over Digital sensor 23 Major Under Digital sensor 23 Major Over Digital sensor 23 Sensor not detected 9-16 Control 17-32 Value...
  • Page 66 Digital sensor 29 Major Over Digital sensor 29 Sensor not detected 9-16 Control 17-32 Value Digital sensor 30 Minor Under Digital sensor 30 Minor Over Digital sensor 30 Major Under Digital sensor 30 Major Over Digital sensor 30 Sensor not detected 41-48 Control 49-64...
  • Page 67: System Alarms

    14.2 System Alarms Display Point Description Default Configuration DIP Switch Configuration MAC Address not set IP address not set LAN hardware error SNMP processing error SNMP community error LAN TX packet drop Notification 1 failed Notification 2 failed Notification 3 failed Notification 4 failed Notification 5 failed Notification 6 failed...
  • Page 68: Snmp Manager Functions

    14.3 SNMP Manager Functions The SNMP Manager allows the user to view alarm status, set date/time, issue controls, and perform a resync. The display and tables below outline the MIB object identifiers. The table below begins with dpsRTU; however, the MIB object identifier tree has several levels above it.
  • Page 69: Snmp Granular Trap Packets

    14.4 SNMP Granular Trap Packets The tables below provide a list of the information contained in the SNMP Trap packets sent by the NetGuardian SUI. SNMP Trap managers can use one of two methods to get alarm information: 1. Granular traps (not necessary to define point descriptions for the NetGuardian SUI) OR 2.
  • Page 70: Dnp3 Configuration / Interoperability Guide

    "Document," it is in fact a table, and only a component of a total interoperability guide. DNP V3.0 DEVICE PROFILE DOCUMENT (Also see the DNP 3.0 Implementation Table in Section 4.6.2) Vendor Name: DPS Telecom Inc. Device Name: NetGuardian SUI Device Function: Highest DNP Level Supported:...
  • Page 71 Requires Application Layer Confirmation: Never Always When reporting Event Data (Slave devices only) When sending multi-fragment responses (Slave devices only) Sometimes DNP V3.0 DEVICE PROFILE DOCUMENT (Also see the DNP 3.0 Implementation Table in Section 4.6.2) Timeouts while waiting for: Data Link Confirmation: Fixed at 2s Complete Appl.
  • Page 72 Counters Roll Over at: Default Counter Object/Variation: No Counters Reported No Counters Reported Configurable (attach explanation) Default Object 16 Bits 32 Bits Other Value: ____ Point-by-point list attached DNP V3.0 DEVICE PROFILE DOCUMENT (Also see the DNP 3.0 Implementation Table in Section 4.6.2) Sends Multi-Fragment Responses: Sequential File Transfer Support: No Append File Mode: No...
  • Page 73: 14.5.2 Dnp V3.0 Implementation Table

    14.5.2 DNP V3.0 Implementation Table The following table identifies which object variations, function codes, and qualifiers the NetGuardian SUI supports in both request messages and in response messages. For static (non-change-event) objects, request send with qualifiers 00, 01, 06, 07, or 08 will be responded with qualifiers 00 or 01.
  • Page 74: 14.5.3 Dnp V3.0 Point List

    14.5.3 DNP V3.0 Point List The tables below identify all the default data points provided by the NetGuardian 216 G3 DNP3. Binary Input Points Binary Input Points Static Variation: Obj 01 Var 01 - Binary Input w/o status Request function codes supported: 1 (read) Point Index Description Class...
  • Page 75 Binary Output Status Points and Control Relay Output Blocks The following table lists both the Binary Output Status Points (Object 10) and the Control relay Output Blocks (Object 12). Binary Output Status Points Static Variation: Obj 10 Var 02 - Binary Output Status Control Variation: Obj 12 Var 01 - Control Relay Output Block Request function codes supported: 3 (select), 4 (operate) Supported relay output: Latch on, Latch off.
  • Page 76: Frequently Asked Questions

    Q. How do I connect my NetGuardian SUI to the LAN? A. To connect your NetGuardian SUI to your LAN, you need to configure the unit IP address, the subnet mask and the default gateway. A sample configuration could look like this: Unit Address: 192.168.1.100...
  • Page 77: Snmp Faqs

    A. SNMP v1, SNMPv2 and SNMPv3. Q. How do I configure the NetGuardian SUI to send traps to an SNMP manager? Is there a separate MIB for the NetGuardian SUI? How many SNMP managers can the agent send traps to? And how do I set the IP address of the SNMP manager and the community string to be used when senSUIg traps? A.
  • Page 78: Technical Support

    3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently. 4. Call during Customer Support hours.
  • Page 80: End User License Agreement

    DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement.
  • Page 81 Warranty DPS Telecom warrants, to the original purchaser only, that its products a) substantially conform to DPS' published specifications and b) are substantially free from defects in material and workmanship. This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software.
  • Page 82 Free Tech Support is Only a Click Away Need help with your alarm monitoring? DPS Information Services are ready to serve you … in your email or over the Web! www.DpsTelecom.com Free Tech Support in Your Email: The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert, delivered directly to your in-box every two weeks.

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