DPS Telecom NetGuardian Techno Knowledge Paper
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DPS Telecom NetGuardian Techno Knowledge Paper

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DPS Telecom
Techno Knowledge Paper
"Your Partners in Network Alarm Management"
Telnet to a NetGuardian
Are you incurring costly windshield time by driving to remote sites
just to access your RTU? Connect to your NetGuardian with Telnet
and handle the process remotely.
Connecting to a NetGuardian with Telnet allows you to quickly
access from a remote location. Establishing a Telnet connection
involves just a few quick steps. Use the following "techno
knowledge" paper to Telnet to your NetGuardian for the first time, or to troubleshoot common
connection issues.
This techno knowledge paper can help you if:
 If you are unable to Telnet to your NetGuardian.
__________________________________________________________________________________
Quick Reference Chart
(for more details, review the troubleshooting checklist, starting on page 2 of this guide)

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Summary of Contents for DPS Telecom NetGuardian

  • Page 1 Establishing a Telnet connection involves just a few quick steps. Use the following “techno knowledge” paper to Telnet to your NetGuardian for the first time, or to troubleshoot common connection issues. This techno knowledge paper can help you if: ...
  • Page 2 (Click: Start → Programs → Accessories → Communications → HyperTerminal) Windows Command Prompt In the Command Prompt window, type “Telnet”, the NetGuardian’s IP address, and “2002”. Press Enter. If the connection is successful, you will be prompted for a password (default password is “dpstelecom”).
  • Page 3 ◦ Configure the NetGuardian IP address, subnet mask, and gateway for your network. ▪ The best way to check or configure the NetGuardian’s IP address settings is to connect through the front craft port: ▪ Connect your laptop to the front DB9 of the NetGuardian. Use a serial-to-serial or USB- to-serial cable.
  • Page 4  Press ‘C’ for Config, then ‘E’ for Edit, then ‘E’ for Ethernet  View/change the NetGuardian’s IP settings The best way to configure the NetGuardian’s IP settings is by connecting through the front craft port ▪ Alternatively, you can check and change settings in the NGEDIT software.
  • Page 5 If the pings are not returned with the NetGuardian unplugged, proceed to the next step: □ Connect directly with a crossover cable ◦ Connect the test PC to the NetGuardian using an Ethernet crossover cable. (If you do not have a crossover cable on hand, you can also use a simple hub or switch) ▪...
  • Page 6 DPS Telecom does not recommend that you leave your firewall disabled for extended periods. _________________________________________________________________________ If you continue having trouble, please contact DPS Telecom tech support at (559) 454-1600 or support@dpstele.com. ______________________________________________________________ 12/14/15...

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