Related Manuals for DPS Telecom CellVoice 16
Summary of Contents for DPS Telecom CellVoice 16
- Page 1 CellVoice 16 USER MANUAL D-PK-CELLV Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. June 13, 2019 D-UM-CELLV Firmware Version 1.0A...
- Page 2 Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...
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Page 3: Table Of Contents
Contents Visit our w ebsite at w w w .dpstelecom .com for the latest PDF m anual and FAQs Cell16 Overview Specifications Shipping List Optional Shipping Items - Available by Request Optional Cell16 Accessories Installation Tools Needed Mounting Cell16 Back Panel Power Connection LAN Connection 50-Pin Alarm and Control Relay Connector... - Page 4 11.1 System 11.2 User Profiles 11.3 Ethernet 11.4 SNMP 11.5 Backup Mode 11.6 Phone List 11.7 Notifications 11.7.1 Notification Settings 11.7.2 Schedule 11.8 Alarms 11.9 Controls 11.10 Analogs 11.11 Sensors 11.12 Ping Targets 11.13 Variable Bindings 11.14 SNMP Alarms 11.15 System Alarms 11.16 Timers...
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Page 5: Cell16 Overview
32 Ping Targets SNMP or T/Mon The device can report alarms to any SNMP manager or to the DPS Telecom T/Mon Remote Alarm Monitoring System. This Cell16 can also report via SNMP and DCPx concurrently to T/Mon. Easy Alerts via Email or SNMP Email notification reports alarm events to the e-mail addresses of specified personnel and creates a supplemental record of alarm events in addition to your master via SNMP traps. -
Page 6: Specifications
Specifications Discrete Alarm Inputs: Analog Alarm Inputs: 6 (4 user-definable and 2 for input voltage monitoring) Analog Input Range: –90 to 90 VDC or 4 to 20 mA Analog Thresholds: Analog Accuracy: +/- 1% (See Section 5.6.2 "Analog Step Sizes" for details) Control Relays: 2 or 18 Ping Targets:... -
Page 7: Shipping List
Please make sure all of the following items are included with your Cell16 . If parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314. - Page 8 19" Rack Ears 23" Rack Ears D-CS-325-10A-00 D-CS-325-10A-01 Three 3/4-Amp GMT Fuses Two Standard Rack Screws 2-741-00750-00 1-000-12500-06 3/8" Ear Screws Four Metric Rack Screws 2-000-60375-05 2-000-80750-03 Zip Ties Pads 1-012-00106-00 2-015-00030-00...
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Page 9: Optional Shipping Items - Available By Request
Optional Shipping Items - Available by Request D-Wire Temperature Sensor D-Wire Temperature/Humidity Sensor D-PK-DSNSR-12001.00001 D-PK-DSNSR-12002.00002 Optional Cell16 Accessories If you would like to order any of these accessories, or if you would like more information about them, call DPS Telecom at (800) 622-3314. Pluggable Back Panel D-PK-16PAN The Cell16 's pluggable back panel allows for screw-in barrier plug connections for the Cell16 's alarms and relays. -
Page 10: Installation
Installation Tools Needed To install the Cell16 , you'll need the following tools: Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver PC with terminal emulator, such as HyperTerminal Mounting Cell16 can be flush or rear-mounted The Cell16 mounts in a 19" or 23" rack and can be mounted in the flush-mount or rear mount locations, as shown The rack ears can be rotated 90°... -
Page 11: Cell16 Back Panel
Cell16 Back Panel Cell16 back panel connections Power Connection The Cell16 uses dual power inputs, powered through two barrier plug power connectors. Lock ing RIA power inputs To connect the Cell16 to a power supply: 1. Locate the metal grounding lug next to the symbol . -
Page 12: Lan Connection
LAN Connection To connect the unit to LAN, insert a standard RJ45 Ethernet cable into the 10/100BaseT Ethernet port on the back of the unit. If the LAN connection is OK, the LNK LED will light SOLID GREEN. 50-Pin Alarm and Control Relay Connector The primary connectors for discrete alarms, analog alarms and control relays are the 50-pin apmhenol connectors on the Cell16 's back panel. - Page 13 Optional 66 block connector pinout for controls...
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Page 14: Discrete Alarms
Discrete Alarms Discrete alarm points can connect as a dry contact or a contact to ground This device features 16 discrete alarm inputs — also called digital inputs or contact closures. Discrete alarms are either active or inactive, so they're typically used to monitor on/off conditions like power outages, equipment failures, door alarms and so on. -
Page 15: Analog Alarms
Analog Alarms The Cell16 's analog alarm inputs measure continuous ranges of voltage or current. Analog alarms are typically used to monitor battery voltage, charging current, temperature, humidity, wind speed, or other continuously changing conditions. The measurement range of the analog channels is -90 to +90 VDC or 4 to 20 mA. To configure the analogs for current sensing (4 - 20mA) please review the next section for jumper position. -
Page 16: Analog Step Sizes
Jumper installed for current Current Analog 4 to 20 mA Jumper Analog 250 Ohm Channel Current Source Shunt Input ANA 1 Transducer ANA 2 Jumper removed for voltag e ANA 3 Voltage ANA 4 Unjumpered/Open Position: Analog Jumpered/Closed Position: Voltage Source Channel Voltage Operation (default) Current Operation... - Page 17 Note: Some sensors may consume 2 analog channels (the combined temp/humidity sensor, D-PK-DSNSR-12002, for example). Connecting D-Wire Sensors Warning: Be sure to only use a straight-through RJ-11 cable (part #D-PR-901-10A-XX, pinout below) to connect any digital sensor port on the Cell16 to the In jack on a D-Wire sensor. Chain additional sensors to the D-Wire sensor (using the same straight-through cables) from the Out jack on the previous sensor to the In jack on the next (i.e.
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Page 18: Gprs/Cdma Wireless Modem
GPRS/CDMA Wireless Modem The Cell16 is available with an optional GPRS/GSM or CDMA wireless modem, allowing you to report alarms from your remote sites without LAN or dialup connections via SMS notifications over a cellular band. On the back of your Cell16 with a wireless modem, you'll see the antenna node protrude from the back panel of the unit and a label above the node indicating the type of modem - GPRS/GSM (Sprint) or CDMA (Verizon) - installed in your unit. - Page 19 The Antenna attaches to the Cell16 's back panel to facilitate cellular signal reception Note: Your Cell16 cannot have both wireless and dialup modems. If you ordered your Cell16 with the wireless modem, it will not have a dialup modem or the ability to send alphanumeric pager notifications.
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Page 20: Wireless Modem Activation
Wireless Modem Activation WARNING: Do not reset or power off the modem during activation. 1. Set up your wireless data account through Multi-Tech or your preferred service provider. 2. Verify that the antenna is screwed onto the back panel of the unit. 3. -
Page 21: Quick Start: How To Connect To The Cell16
Important: If you are having trouble finding your modem's model number, please contact DPS support at 559-454-1600. Quick Start: How to Connect to the Cell16 Most Cell16 users find it easiest to give the unit an IP address, subnet and gateway through the front craft port (TTY interface) to start. - Page 22 1. Click the "Found New Hardware" message/icon to launch the "Found New Hardware Wizard". 2. Select "Install from a list or specific location (Advanced)" 3. Click "Next >"...
- Page 23 4. Select "Search for the best driver in these locations." 5. Insert Cell16 Resource Disc (CD) into your PC. 6. Click "Browse" 7. Select the "Driver" folder of your Cell16 Resource Disc Disc (CD) and click "OK" The following message will confirm installation of a new "USB Communications Port" 8.
- Page 24 hyperterminal, you must confirm the identity of that new COM port (COM1, COM2, COM3...) in the Windows Device Manager. 9. Right-click the "My Computer" icon on your desktop, then click "Manage" 10.Click "Device Manager" in the left pane.
- Page 25 11.Expand the "Ports (COM & LPT)" section in the right pane. Look for "USB Communications Port (COMx)". Note the number of the COM port ("COM3" in the example above). Now that you know which COM port to use, it's time to launch HyperTerminal (or other terminal software): 12.Click on the Start menu >...
- Page 26 14. At the Connect To screen, use the drop-down menu to select the COM port you found earlier in the Device Manager. 15. Select the following COM port options: • Bits per second: 115200 • Data bits: 8 • Parity: None •...
- Page 27 16. When prompted, enter the default user name admin and password dpstelecom. NOTE: If you don't receive a prompt for your user name and password, check the Com port you are using on your PC and make sure you are using the cable provided. Additional cables can be ordered from DPS Telecom.
- Page 28 Now you're ready to do the rest of your configuration via LAN. Plug the Cell16 into your LAN and see the "Logging On to the Cell16 " section to continue databasing using the Web Browser.
- Page 29 ...via LAN Connection through Ethernet port To connect to the Cell16 via LAN, all you need is the unit's IP address (Default IP address is 192.168.1.100). If you DON'T have LAN, but DO have physical access to the Cell16 , connect using a LAN crossover cable. NOTE: Newer PCs should be able to use a standard straight-through LAN cable and handle the crossover for you.
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Page 30: Tty Interface
TTY Interface The TTY interface is the Cell16 's built-in interface for basic configuration. From the TTY interface, you can: · Edit the IPA, subnet, and gateway · Set DCP info for T/Mon polling · Configure primary port · Ping other devices on the network ·... -
Page 31: Cell16 Web Browser
Cell16 Web Browser The Cell16 features a built-in Web Browser Interface that allows you to manage alarms and configure the unit through the Internet or your Intranet. You can quickly set up alarm point descriptions, view alarm status, issue controls, configure paging information, and more. -
Page 32: Changing The Default Password
9.1.1 Changing the Default Password The password can be configured from the Provisioning > User Profiles screen. The minimum password length is four characters; however, DPS recommends setting the minimum password length to at least five characters. Use the following steps to change the logon password: 1. -
Page 33: Using Radius Authentication
Using RADIUS Authentication RADIUS (Remote Authentication Dial In User Service) is an industry-standard way to manage logins to many different types of equipment in one central location. The Cell16 connects to your central RADIUS server. Every time a device receives a login attempt (usually a username & password), it requests an authentication from the RADIUS server. -
Page 34: Cell16 - Quick Turn Up
Cell16 - Quick Turn Up The next 4 sections of this manual will walk you through some of the most common tasks for using the Cell16 . You will learn how to send email notifications, and send SNMP traps to your alarm master - all using the Web browser. For details on entering your settings into each Web browser menu, the section "Provisioning Menu Field Descriptions"... - Page 35 4. At the Schedule screen, you'll select the exact days/times you want to receive email notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.
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Page 36: How To Send Snmp Traps
10.2 How to Send SNMP Traps 1. Click on the SNMP button in the Provisioning menu. Enter the SNMP GET and SNMP SET community strings for your network, then click Save. The typical SNMP SET and GET community strings for network devices is "public". - Page 37 6. If you chose to test the email notification you've just setup, you will prompted with a pop up . Click OK to send a test SNMP alarm notification. Confirm all your settings by checking your alarm master to see if the SNMP trap was received.
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Page 38: How To Send Sms Notifications
10.3 How to Send SMS Notifications 1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications. Begin the setup "wizard" by clicking on Edit for a notification number. In this example, we'll setup Notification 8 to send an SMS notification. -
Page 39: Setting Up Backup Mode
10.4 Setting up Backup Mode This section will guide you through the process of setting up Backup Mode. Backup Mode is a system alarm feature capable of alerting you in the instance that DCP, SNMP, or a Notification fails. Even in instances LAN failure, Backup Mode works wirelessly with SMS notifications to make sure that you receive an alert. -
Page 40: 10.4.1 How To Setup Or Sms Notifications In Backup Mode Only
10.4.1 How to Setup or SMS Notifications in Backup Mode Only You can choose to have the Cell16 send you an SMS or Voice notification in the instance that a condition fails and Backup Mode becomes active. After choosing the conditions of Backup Mode, as outlined in Section 10.5, proceed to the steps below. - Page 41 4. After setting up your Backup Mode notification, you will need to assign that notification to an alarm. Backup Mode notifications are typically used to alert you in instances that LAN-based notifications fail to deliver. You can assign your Backup Mode to an alarm by checking the notification number on the Provisioning > Alarms menu. Note: The Cell16 cycles through alarm notifications in numerical order.
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Page 42: Provisioning Menu Field Descriptions
Provisioning Menu Field Descriptions Cell16 configuration is performed from the Provisioning menus (the menu options in green on the left-side of the web interface). The following pages provide a brief description of the options available in each menu. Saving Configuration Changes to the Cell16 : At the bottom of each screen you access from the Provisioning Menu, you will see a Save button. -
Page 43: System
11.1 System From the Provisioning > System menu, you will configure and edit the global system, call, T/Mon and control settings for the Cell16 . The Provisioning > System menu... - Page 44 Global System Settings Name A name for this Cell16 unit. (Optional field) Location The location of this Cell16 unit. (Optional field) Contact telephone number for the person responsible for this Cell16 unit. (Optional Contact field) DTMF Pass Code This feature is not available on this model. DTMF Record Pass This feature is not available on this model.
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Page 45: User Profiles
Allows the user to use the Initialize option in the Device Access menu, resetting the factory defaults CellVoice 16 to factory default settings. All user settings will be lost. Upload new firmware, Allows the user to upload firmware or backed-up configuration files. - Page 46 User Profile Get (backup) config Backs-up all user profile configuration settings. Get and delete analog Allows the user to access and delete the analog and sensor history. history Get and delete Allows the user to access and delete the recorded analog and sensor history. description recordings User profile field descriptions Once you've finished configuring a profile, click Save to store your changes locally.
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Page 47: Ethernet
11.3 Ethernet The Edit > Ethernet menu allows you to define and configure Ethernet settings. The Provisioning > Ethernet menu Ethernet Settings MAC Address Hardware address of the Cell16 . (Not editable - For reference only.) Used only for web browsing. Example: If you don't want to remember this Cell16 's IP address, you can type in a name is this field, such as CV16. -
Page 48: Snmp
11.4 SNMP The Provisioning > SNMP menu allows you to define and configure the SNMP settings. SNMP Menu Global Settings Get Community Community name for SNMP requests. Set Community Community name for SNMP SET requests. This field defines how the Cell16 unit may be accessed via SNMP. This can be set to the following: Read and Write ·... -
Page 49: Backup Mode
11.5 Backup Mode The Provisioning > Backup Mode menu allows you to define and configure Backup Mode alarms. The Backup Mode menu provides a list of preset alarms, as well as the ability to create user defined alarms from the Display Map. -
Page 50: Notifications
11.7 Notifications From the initial Provisioning > Notifications menu, you will see which of the 8 notifications are enabled, their type, and details. Click on the Edit link for one of the notifications to begin configuration. Once you've chosen which notification you want to setup, click the Edit button on the right-hand side to begin configuration. - Page 51 SNMP Notification Fields Editing SNMP notification settings SNMP Notification SNMP Trap Server IP The SNMP trap manager's IP address. The SNMP port (UDP port) set by the SNMP trap manager to receive Trap Port No. traps, usually set to 162. Trap Community Community name for SNMP TRAP requests.
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Page 52: 11.7.2 Schedule
SMS Notification Fields Editing Call notification settings Call Notification Phone Number or Email Enter the phone number or email address that will receive the SMS. Address Email Gateway The Email Gateway should match your Cell16 's carrier. Backup Mode Check this box if you want the Cell16 to only dial if in Backup Mode. Note: If you are going cross-carrier (eg. -
Page 53: Alarms
11.8 Alarms Discrete alarms are configured from the Provisioning > Alarms menu. Descriptions for the alarm points, polarity (normal or reversed) and notification type(s) are defined from this menu. You also have the option to use Basic or Advanced configuration methods, explained in this section. The Provisioning >... -
Page 54: Controls
11.9 Controls The Cell16 's 2-18 control relays can be configured in the Provisioning > Controls menu. You can enter your own description for these relays and designate them to a notification device(s). The Provisioning > Controls screen Basic Controls Configuration ID number for the control relay. -
Page 55: Analogs
Derived Description Coding _OR : Set the current operation to OR. _AN : Set the current operation to AND. _XR : Set the current operation to XOR. D : Tag to change the active display number. G : Tag to change the active group number. . - Page 56 The Provisioning > Analogs menu...
- Page 57 Basic Analog Configuration Analog ID number. Enab Check this box to enable the analog. Description User-definable description for the analog channel. Check which notification device(s), 1 through 8, you want to send alarm notifications Notification Devices for that alarm point. Advanced Analog Configuration (Details>>) The amount of time, in minutes (min) or seconds (s), between each log of each Record Freq...
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Page 58: Sensors
11.11 Sensors The Cell16 supports up to 16 daisy-chained D-Wire sensors via its D-Wire input. Sensors connected to the Cell16 will appear on the Cell16 's web interface. The background color of the ROM field informs the user of the sensor's configuration state. - Page 59 Basic Sensor Configuration Discover Resets sensor communication to locate attached sensors. Sensor ID number. The ID number found on the sticker of the temperature sensor node. Your Cell16 will automatically detect the sensor ID when you plug a sensor into the unit. The color of the sensor ID field will tell you the status of the connected sensor.
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Page 60: Ping Targets
11.12 Ping Targets The Provisioning > Ping Targets menu allows you to configure the Description, IP Address, and Notification Devices for each of your 32 ping targets. The Provisioning > Ping Targets menu Provisioning Ping Targets ID number for the ping target. Enab Check this box to enable the ping target. -
Page 61: Variable Bindings
11.13 Variable Bindings Note: Variable bindings are used when setting up SNMP alarms. The Provisioning > Variable Bindings menu Provisioning Variable Bindings Identification number for the variable binding. OID of the variable binding. Note: Using a * in this field is like a "wild card" - any value is accepted. -
Page 62: Snmp Alarms
11.14 SNMP Alarms The Provisioning > SNMP Alarms menu SNMP Alarms Settings SNMP Alarm ID number. Description User-definable description for the SNMP alarm. Check which notification device(s), 1 through 8, will send alarm notifications in Notification Devices response to this SNMP alarm. Advanced SNMP Alarms Settings (Details>>) Enterprise/OID Enterprise OID for SNMPv1 or Trap OID for SNMPv2c. -
Page 63: System Alarms
11.15 System Alarms See "Display Mapping" in the Reference Section for a complete description of system alarms. The Provisioning > System Alarms menu Editing System Alarms Pnt (Point) The system alarm point number Description Non-editable description for this System (housekeeping) Alarm. Silence Check this box to choose to silence this alarm. -
Page 64: Date And Time
Select your time zone from the drop-down menu. Adjust Clock for Daylight Savings Time (DST) Enable DST Check this box to have the CellVoice 16 observe Daylight Savings. Start Day Select the month, weekday, and time when Daylight Savings will begin. -
Page 65: Monitoring Via The Web Browser
Monitoring via the Web Browser 12.1 Alarms This selection provides the status of the base alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present. -
Page 66: Controls
12.2 Controls Use the following rules to operate the Cell16 's control: Select Controls from the Monitor menu. 2. Under the State field, you can see the current condition of the control. 3. To issue the control, click on a command (OPR - operate, RLS - release, or MOM - momentary) View and operate control relays from the Monitor >... -
Page 67: Analogs
12.3 Analogs The Monitor > Analogs screen provides a description of each analog channel, the current reading, the units being read, and alarm conditions (major under, minor under, major over, minor over) according to your temperature settings. If configured under Provisioning > Analogs, your analog values will be displayed as a graphical gauge. Selecting Table View will display a non-graphical interface of your values. -
Page 68: Ping Targets
12.5 Ping Targets Ping Targets can be viewed by going to Monitor > Ping Targets. Here you can view the state (either Clear or Alarm) for each of your configured Ping Targets. Up to 32 ping targets may be configured. View the status of Ping Targets from the Monitor >... - Page 69 The Monitor > SNMP Alarms menu...
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Page 70: System Alarms
12.7 System Alarms System alarms are not-editable, housekeeping alarms that are programmed into Cell16 . The Monitor > System Alarms screen provides the status of the system alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present. -
Page 71: Firmware Upgrade And Configuration Restoration
Firmware Upgrade and Configuration Restoration To access the Firmware Load and Configuration Restoration screen, click on Upload on the top right corner of the web interface. To upload firmware or restore a back up configuration, click on Upload on the top right corner of the web interface At the Upload screen, simply browse for the configuration file or firmware update you've downloaded from www.dpstele.com and click Load. -
Page 72: Front And Back Panel Led
Front and Back Panel LED Front panel LEDs Status Description Flashing Green Transmitting data over craft port Craft Flashing Red Receiving data over craft port Flashing Green Application is running Status Flashing Red Boot Loader is running Flashing Red New alarm Alarm* Solid Red Standing alarm acknowledged... -
Page 73: Reference Section
Reference Section 16.1 Display Mapping & System Alarms Description Port Address Point Discrete Alarms 1-16 Default Configuration DCP Poller Inactive SNMP Community Error Notification 1 Failed Notification 2 Failed Notification 3 Failed Notification 4 Failed Notification 5 Failed Display 1 Notification 6 Failed Notification 7 Failed Notification 8 Failed... - Page 74 Power A Major Over Control 9-16 Value 17-32 Power B Minor Under Power B Minor Over Power B Major Under Power B Major Over Control 41-48 Value 49-64 Digital sensor 1 Minor Under Digital sensor 1 Minor Over Digital sensor 1 Major Under Digital sensor 1 Major Over Digital sensor 1 Sensor not detected Control...
- Page 75 Display Description Port Address Point Digital sensor 3 Minor Under Digital sensor 3 Minor Over Digital sensor 3 Major Under Digital sensor 3 Major Over Digital sensor 3 Sensor not detected Control 9-16 Value 17-32 Display 7 Digital sensor 4 Minor Under Digital sensor 4 Minor Over Digital sensor 4 Major Under Digital sensor 4 Major Over...
- Page 76 Display Description Port Address Point Digital sensor 9 Minor Under Digital sensor 9 Minor Over Digital sensor 9 Major Under Digital sensor 9 Major Over Digital sensor 9 Sensor not detected Control 9-16 Value 17-32 Display 10 Digital sensor 10 Minor Under Digital sensor 10 Minor Over Digital sensor 10 Major Under Digital sensor 10 Major Over...
- Page 77 Display Description Port Address Point Digital sensor 15 Minor Under Digital sensor 15 Minor Over Digital sensor 1 Major Under Digital sensor 15 Major Over Digital sensor 15 Sensor not detected Control 9-16 Value 17-32 Display 13 Digital sensor 16 Minor Under Digital sensor 16 Minor Over Digital sensor 16 Major Under Digital sensor 16 Major Over...
- Page 78 Display Points Alarm Point Description Solution The internal NVRAM may be damaged. Login to the Cell16 's web browser and Default The unit is using default configuration configure the unit. Power cycle to see configuration settings. is the alarm clears. The Cell16 is configured to listen for Check if unit can ping T/Mon or disable DCP poller...
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Page 79: Snmp Manager Functions
16.2 SNMP Manager Functions The SNMP Manager allows the user to view alarm status, set date/time, issue controls, and perform a resync. The display and tables below outline the MIB object identifiers. Table 14.2 begins with dpsRTU; however, the MIB object identifier tree has several levels above it. -
Page 80: Snmp Granular Trap Packets
Table B6 16.3 SNMP Granular Trap Packets The tables below provide a list of the information contained in the SNMP Trap packets sent by the Cell16 . SNMP Trap managers can use one of two methods to get alarm information: 1. - Page 81 SNMP Header Description Version Public Request Trap Request 1.3.6.1.4.1.2682.1.4 Enterprise 126.10.230.181 Agent address Enterprise Specific Generic Trap 8001 Specific Trap 617077 Time stamp 1.3.7.1.2.1.1.1.0 Object Cell16 v1.0K Value 1.3.6.1.2.1.1.6.0 Object 1-800-622-3314 Value 1.3.6.1.4.1.2682.1.4.4.1.0 Object 01-02-1995 05:08:27.760 Value 1.3.6.1.4.1.2682.1.4.5.1.1.99.1.1.1 Object Value 1.3.6.1.4.1.2682.1.4.5.1.2.99.1.1.1 Object Value...
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Page 82: Frequently Asked Questions
Frequently Asked Questions Here are answers to some common questions from Cell16 users. The latest FAQs can be found on the Cell16 support web page, http://www.dpstele.com. If you have a question about the Cell16 , please call us at (559) 454-1600 or e-mail us at support@dpstele.com. 17.1 General FAQs Q. -
Page 83: Snmp Faqs
A. The Cell16 begins sending traps as soon as the SNMP managers are defined. The Cell16 MIB can be found on the DPS Telecom website. The MIB should be compiled on your SNMP manager. (Note: MIB versions may change in the future.) The unit supports 2 SNMP managers, which are configured by entering its IP address in the Trap Address field of Ethernet Port Setup. -
Page 84: Technical Support
3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently. 4. Call during Customer Support hours. -
Page 85: End User License Agreement
DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement. - Page 87 Warranty DPS Telecom warrants, to the original purchaser only, that its products a) substantially conform to DPS' published specifications and b) are substantially free from defects in material and workmanship. This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software.
- Page 88 Free Tech Support is Only a Click Away Need help with your alarm monitoring? DPS Information Services are ready to serve you … in your email or over the Web! www.DpsTelecom.com Free Tech Support in Your Email: The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert, delivered directly to your in-box every two weeks.
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