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Call Parking; Call Transfer - Avaya J139 Quick Reference

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Ensure you set the headset profile to Profile1, and use
L100 Series Headsets.
1. Press the Main menu.
2. Scroll to Settings and press Select.
3. Scroll to Audio settings and press Select.
4. Scroll to Long term acoustic protection, and press
Select.
5. Choose one of the following and press Select:
• Default : Sets the acoustic protection values to one
of the following options that your administrator sets:
- Dynamic
- 8 hours
- 4 hours
- Off
Administrator configured value will be chosen as
the default value.
• Off: Sets the acoustic protection off.
• Dynamic: Sets the acoustic feature to Dynamic,
which activates itself and gradually reduces the
loud volume of the phone conversations to prevent
from reaching the damaging decibel levels.
• 4 hours: Sets the acoustic protection for 4 hours.
• 8 hours: Sets the acoustic protection to 8 hours.
6. Press Save.
Related links
Long-term acoustic exposure protection
Call forwarding to your cell phone using
EC500
Use this procedure to forward calls from your Avaya
deskphone to your personal phone.
• Ensure that the administrator activates the feature.
Contact your administrator for details.
• Ensure that the system administrator sets your
personal phone number as your destination number.
1. Press Main menu, and scroll to Features.
2. Press Select.
3. Scroll to EC500, and press Select.

Call Parking

With the Call Parking feature, you can put an active call
on hold and resume the call from any other phone in your
organization. The administrator must activate this feature
in your phone to park a call in your extension. You can dial
your extension number from any other phone to retrieve
the call.
Parking a call
Use this procedure to park an active call on your phone
extension.
Ensure that you are on a call.
1. Press Main menu.
2. Scroll to Features, and press Select.
3. Scroll to Park Call, and press Select.
Unparking a call
Use this procedure to unpark the call from another phone.
Ensure that you have parked a call on your extension.
1. Press Main menu.
2. Scroll to Features, and press Select.
3. Scroll to Unpark Call, and press Select.
4. Enter your phone extension number.
5. Press Select.

Call Transfer

With the Call Transfer feature, you can transfer your call to
another destination number.
The types of Call Transfer are:
• Consultative transfer: Transferring a call by
connecting a call with the transfer recipient.
on page 4
• Blind transfer: Transferring a call without connecting
a call with the transfer recipient.
Making a consultative transfer
Transfer a call by connecting a call with the transfer
recipient.
1. While on an active call, press Transfer soft key.
The phone displays the Enter transfer destination
screen.
The first call is placed on hold.
2. Do one of the following and then press the Call soft
key :
• Dial the number to transfer the call.
• Search for the number in Contacts or Recents.
3. To initiate a consultative transfer, press Talk.
The call transfer recipient's phone starts ringing.
4. Do one of the following:
• Press Complete after the recipient answers the
call.
The call transfer is complete. This is also called
attended transfer.
• Press Complete after the recipient's number starts
ringing.
The call transfer is complete. This is also called
unattended transfer.
Making a blind transfer
Use this procedure to transfer an active call without
connecting a call with the transfer recipient.
1. While on an active call, press Transfer.
The phone displays the Enter Transfer Destination
screen.
2. Do one of the following and then press the Call soft
key:
• Dial the number to which you want to transfer the
call.
• Search for the number in the Contacts or Recents
list.
3. To initiate a blind transfer, press Now.
The call transfer is complete.
Customization
Assigning speed dial entries
Use this procedure to assign speed dial numbers to your
contacts. You can assign up to nine speed dial numbers to
the phone numbers in your Contacts list.
1. Press the Main menu.
2. Scroll to Settings and press Select.
3. Scroll to Phone and press Select.
4. Scroll to Assign speed dial entries, and press
Select.
5. Scroll to an unassigned dial entry that you want to use
for assigning a contact.
6. Press Contacts.
The phone displays the Contacts list.
7. Scroll to a suitable contact, and press Select.
The phone updates the speed dial entries.
8. Press one of the following:
• Replace: To assign a contact to an assigned entry.
• Clear: To remove a contact from the entry.
9. Press Save.
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