Refer-Back Call And Call Forwarding - Avaya Integral D3 Operating Instructions Manual

Refer-back call and call forwarding

During a telephone conversation, you may go into consultation and speak
to another call partner. Your initial call partner is left waiting. – It is also
possible to transfer the caller.
Activating a refer-back call
You are speaking on the telephone.
R
Activate a refer-back call. Your call partner cannot hear you.
The number 7654 appears in the display.
Additionally, when connected to Integral Mobile CORS: Pick up the
handset. The connection is made. Your initial call partner is left waiting.
Ending a refer-back call
R
Return to your initial call partner by pressing the R key.
Forwarding a caller
You are speaking on the telephone.
R
Activate a refer-back call.
Additionally, when connected to Integral Mobile CORS: Set up the
connection.
Replace the handset.
On the Integral 1/3/5, the connection to the refer-back extension will be
disconnected when you end the refer-back call.
You may still forward the caller if the third party's number is engaged.
Integral Mobile CORS – Integral 33 / CS I55 – Integral 3/5
Enter the desired number, e.g. 7654.
Enter the desired number, e.g. 7654.
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