The Recorder Interface; Organization Of This Guide - Avaya Definity Callmaster IV User And Installation Instructions Manual

The Recorder Interface

NOTE:
If you have both a handset and a headset plugged into a CALLMASTER IV
voice terminal, you may want to unplug the handset when you are not using
it, since it can pick up nearby noises (such as papers being shuffled) which
may be heard over the headset.
The Recorder Interface
The CALLMASTER IV's Recorder Interface is designed for recording calls on a
standard tape recorder. (A recorder with AGC [Automatic Gain Control] is
recommended.) With this interface, a warning tone, a soft beep repeated every 15
seconds, notifies the agent and the calling party that the call is being recorded. Be
aware that this tone may be a legal requirement.
IMPORTANT: The use of service observing features and call recording features
may be subject to federal, state, and local laws, rules, or regulations and may be
prohibited pursuant to the laws, rules, or regulations or require the consent of one
or both of the parties to the conversation. Customers should familiarize
themselves with and comply with all applicable laws, rules, and regulations before
using these features.

Organization of This Guide

This user guide is divided into four main sections:
Feature Descriptions—Use the drawing to locate the features on your
CALLMASTER IV voice terminal; use the feature descriptions and explanations to
help you remember how these features are used.
Installation—Use the procedures listed in this section to install your
CALLMASTER IV voice terminal.
Basic Voice Terminal Operations—Use the procedures here to go off-hook,
raise or lower the receive volume, and disconnect from calls.
Feature Procedures—Follow the procedures listed here to use the fixed features
on your voice terminal, those features you can use immediately.
Technical Description—This short section contains the dimensions, power
requirements, and environmental requirements for the CALLMASTER IV voice
terminal.
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Issue 5 August 2005