Making A Priority Call; Interrupting A Call With A Whisper Page - Avaya 9640G User Manual

About Features
Procedure
1. During an active call, scroll right from the Phone screen to access the Features
2. If necessary, scroll down to OTR and press OK or just press the corresponding line
3. Hang up to stop recording.

Making a priority call

About this task
Use the Priority Calling feature to provide a special type of call alerting between internal
telephone users, including the attendant. The called party hears a distinctive ringing when the
calling party uses Priority Calling.
Procedure
1. Before dialing, scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Priority Call and press OK or just press the
3. Enter the extension you want to call.
4. Press Enter or OK to immediately start dialing the priority call to that extension,

Interrupting a call with a whisper page

About this task
Use the Whisper Page feature to interrupt or "barge in" on another user's call and make an
announcement. This feature is unique because only the person on the paged extension can
hear the page. Other parties on the call cannot hear the page, and the person who makes the
page cannot hear anyone on the call. If the paged user has a display telephone, the paged
user can see your caller ID. For example, users A and B are on a call. You have an urgent
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68 Avaya one-X Deskphone SIP for 9640/9640G IP Telephone User Guide
menu.
button to start recording the call.
Important:
Some countries, states, and localities have laws that determine if and under what
circumstances you can record telephone conversations. Before using the OTR
feature, you must understand and comply with these laws.
corresponding line button.
where the call appearance will show the incoming call as a priority call.
Comments? infodev@avaya.com
July 2011