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GE LOGIQ C9 Series Technical Publication

GE LOGIQ C9 Series Technical Publication

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GE
Technical Publication
LOGIQ C9 Series
Basic Service Manual
Direction Number: 5482298-100 English
Rev. 5
All Material Copyright © 2014-2017 by General Electric Company Inc.
All Rights Reserved.

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  • Page 1 Technical Publication LOGIQ C9 Series Basic Service Manual Direction Number: 5482298-100 English Rev. 5 All Material Copyright © 2014-2017 by General Electric Company Inc. All Rights Reserved.
  • Page 2 Product Information This Manual covers the software version of R1.x.x for LOGIQ C9 Series ultrasound system. Copyright © 2014-2017, General Electric Company. GE Medical Systems, a General Electric Company, going to market as GE Manufacturer: GE Medical Systems (China) Co., Ltd.
  • Page 3 MyWorkshop/ePDM (GE electronic Product Data Management). If you need to know the latest revision, contact your distributor, local GE Sales Representative or in the USA call the GE Ultrasound Clinical Answer Center at 1 800 682 5327 or 1 262 524 5698.
  • Page 4 Important precautions Translation policy LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 5 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 6 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 7 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 8 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 9 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 10 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 11 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 12 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 13 LOGIQ C9 Series – Basic Service Manual i-11 5482298-100 English Rev. 5...

  • Page 14: Damage In Transportation

    GE personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes.

  • Page 15: Omission And Errors

    No. 19 Changiang Road Wuxi National Hi-Tech Dev. Zone Jiangsu P.R.China 214028 GE employees should use TrackWise to report service documentation issues. These issues will then be in the internal problem reporting tool and communicated to the writer. LOGIQ C9 Series – Basic Service Manual i-13 5482298-100 English Rev.

  • Page 16: Service Safety Considerations

    For a complete review of all safety requirements, refer to Chapter 1 in the Service Manual. i-14 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 17: Legal Notes

    The contents of this publication may not be copied or duplicated in any form, in whole or in part, without prior written permission of GE. GE may revise this publication from time to time without written notice. Trademarks All products and their name brands are trademarks of their respective holders.
  • Page 18 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 19: Table Of Contents

    Contents in this manual - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-3 LOGIQ C9 Series models covered by this manual - - - - - - - - - - - - - - - - 1-5...
  • Page 20 The Tilt indicator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-7 Receiving the LOGIQ C9 Series - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-7...
  • Page 21 Contents in this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-22 LOGIQ C9 Series configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-22...
  • Page 22 Collect a Trouble Image with Logs - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-4 i-20 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 23 Tools needed for servicing LOGIQ C9 Series - - - - - - - - - - - - 8-6 Overview of LOGIQ C9 Series - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-7...
  • Page 24 Standard GE tool kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...

  • Page 25: Chapter 1 - Introduction

    This chapter describes important issues related to safely servicing the Ultrasound system. The service provider must read and understand all the information presented here before installing or servicing the units. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 26: Overview

    ‘Lockout/Tagout (LOTO) requirements’ on page 1-21 • ‘Returning probes and repair parts’ on page 1-22 • ‘EMC, EMI and ESD’ on page 1-23 • ‘Customer assistance’ on page 1-25 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 27: Manual Overview

    Manual Overview Manual Overview This manual provides installation and service information for the LOGIQ C9 Series Ultrasound system. It is divided in ten chapters as shown below. Contents in this manual The manual is divided into ten chapters. In the beginning of the manual, before chapter 1, you will find...
  • Page 28 Chapter title Description number Diagnostics/ Provides procedures for running diagnostic or Troubleshooting related routines for the LOGIQ C9 Series. Replacement Provides disassembly procedures and procedures reassembly procedures for all changeable FRU. Renewal Parts Contains a complete list of replacement parts for LOGIQ C9 Series.

  • Page 29: Logiq C9 Series Models Covered By This Manual

    Manual Overview LOGIQ C9 Series models covered by this manual Table 1-2: LOGIQ C9 Series Model Designations Model Number Description System SW 5489329 LOGIQ C9 Premium for China R1.x.x 5489330 LOGIQ C9 Expert for China (with 4D) R1.x.x 5489331 LOGIQ C9 Expert for China R1.x.x...

  • Page 30: Important Conventions

    Model designations This manual covers the LOGIQ C9 Series Ultrasound systems listed in: ‘LOGIQ C9 Series models covered by this manual’ on page 1-5. Icons Pictures, or icons, are used wherever they will reinforce the printed message. The icons, labels, and conventions used on the product and in the service information are described in this chapter.
  • Page 31 Notes are used to provide important information about an item or a procedure. NOTE: Be sure to read the notes; the information contained in a note can often save you time or effort. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 32: Standard Hazard Icons

    Standard hazard icons ELECTRICAL MECHANICAL RADIATION LASER HEAT PINCH NOTE: Even if a symbol isn’t used on the product or in this manual, it may be included for your reference. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 33 Wear Eye Protection Hand Protection Foot Protection Wear Eye Protection Be sure to read the notes; the information contained in a note can often save you time or effort. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 34: Product Icons

    Product icons It is important to refer to the current revision of the Ultrasound system’s User Manual for a full list of product labels prior to servicing the system. 1-10 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 35: Labels Locations

    Labels locations It is important to refer to the current revision of the Ultrasound system’s User Manual for a full list of product labels prior to servicing the system. LOGIQ C9 Series – Basic Service Manual 1-11 5482298-100 English Rev. 5...

  • Page 36: Safety Considerations

    DEATH, ARE PRESENT IN THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. If the covers are removed from an operating LOGIQ C9 Series, WARNING some metal surfaces may be warm enough to pose a potential heat hazard if touched, even while in shutdown mode.
  • Page 37 Because of the limited access to cabinets and equipment in the WARNING field, placing people in awkward positions, GE has limited the lifting weight for one person in the field to 16 KG (35 LBS). Anything over 16 KG (35 LBS) requires 2 people.
  • Page 38 PPE should be used to reduce the risk of injury. Wear all PPE including gloves as indicated in the chemical WARNING MSDS. 1-14 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 39: Mechanical Safety

    Take extra care when moving the system. CAUTION The LOGIQ C9 Series weighs approximately 130 kg (287 lbs) or more, depending on installed peripherals, when ready for use. To avoid possible injury and equipment damage when transporting from one area of use to another: •...
  • Page 40 Do not move the Ultrasound system if the Operator Panel is in CAUTION unlocked position. Do not transport LOGIQ C9 Series in a vehicle without locking CAUTION the casters (wheels) and securing it as described in chapter 4. Use protective glasses during drilling, filing smooth surfaces, CAUTION and during all other work where eyes need protection.
  • Page 41 Secure system with straps or as directed otherwise to prevent motion during transport. • Prevent vibration damage by driving cautiously. Avoid unpaved roads, excessive speeds, and erratic stops or starts. LOGIQ C9 Series – Basic Service Manual 1-17 5482298-100 English Rev. 5...

  • Page 42: Electrical Safety

    • Both the system power cable and the power connector must meet international electrical standards Connecting a LOGIQ C9 Series to the wrong voltage level will WARNING most likely destroy it. 1-18 LOGIQ C9 Series – Basic Service Manual...
  • Page 43 The system has more than one type of probe port. Use the appropriate probe port designed for the probe you are connecting. Peripherals Refer to the Patient Safety Environment section of the User’s Manual for peripheral isolation information. LOGIQ C9 Series – Basic Service Manual 1-19 5482298-100 English Rev. 5...

  • Page 44: Dangerous Procedure Warnings

    DEATH, ARE PRESENT IN THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. If the covers are removed from an operating LOGIQ C9 Series, WARNING some metal surfaces may be warm enough to pose a potential heat hazard if touched, even while in shutdown mode.

  • Page 45: Lockout/Tagout (Loto) Requirements

    6. Control all stored and residual energy. 7. Verify isolation. All potentially hazardous stored or residual energy is relieved. Energy Control and Power Lockout for LOGIQ C9 Series. WARNING When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts: 1.

  • Page 46: Returning Probes And Repair Parts

    It is always possible during system failure and repair to lose patient data. GE is not responsible for the loss of this data. If PHI (Patient Healthcare Information) data needs to be sent to GE employees for service purposes, GE will ascertain agreement from the customer.

  • Page 47: Emc, Emi And Esd

    CE Compliance LOGIQ C9 Series conforms to all applicable conducted and radiated emission limits and to immunity from electrostatic discharge, radiated and conducted RF fields, magnetic fields and power line transient requirements.

  • Page 48: Electrostatic Discharge (Esd) Prevention

    Always use non-conductive handles designed for the removal and replacement of ESD sensitive parts. All parts that have the potential for storing energy must be discharged or isolated before making contact. 1-24 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 49: Customer Assistance

    6. Imaging mode, probe, preset/application. 7. Media brand, speed, capacity, type. 8. Save secondary image capture, cine loop, 4D multi-volume loop. NOTE: Restart the application before resuming clinical scanning. LOGIQ C9 Series – Basic Service Manual 1-25 5482298-100 English Rev. 5...

  • Page 50: Phone Numbers For Customer Assistance

    MANUFACTURER PHONE NUMBER FAX NUMBER GE Medical Systems (China) Co., Ltd. +86 510 85225888 +86 510 85226688 No.19 Changjiang Road WuXi National Hi-Tech Development Zone Jiangsu P.R.China 214028 1-26 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 51: Authorized Representative

    +49 761 45 43 -0 / manual. +49 761 45 43 -233 Authorized EU Representative/European registered place of business: GE Medical Systems Information Technologies GmbH (GEMS IT GmbH) Munzinger Strasse 5, D-79111 Freiburg, GERMANY LOGIQ C9 Series – Basic Service Manual 1-27...
  • Page 52 Introduction 1-28 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 53: Chapter 2 - Site Preparations

    This chapter provides the information required to plan and prepare for the setup of an Ultrasound system. Included are descriptions of the facility and electrical needs to be met by the purchaser of the units. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 54: Contents In This Chapter

    Contents in this chapter • ‘Overview’ on page 2-2 • ‘General Ultrasound system requirements’ on page 2-3 • ‘Facility needs’ on page 2-12 • ‘Environmental Dangers’ on page 2-22 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 55: General Ultrasound System Requirements

    If the Ultrasound system is very cold or hot, do not turn on its CAUTION power until it has had a chance to acclimate to its operating environment. Table 2-1: System Acclimation Time Chart Degree C Degree F hours LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 56 700 - 1060hPa Ensure that the probe face temperature does not exceed the CAUTION normal operation temperature range. The LOGIQ C9 Series system and probe connector is not CAUTION waterproof. Do not expose the device to water or any kind of liquid.
  • Page 57 (dim/bright) is recommended. Keep in mind that lighting controls and dimmers can be a source of EMI which could degrade image quality. These controls should be selected to minimize possible interference. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 58: Electrical Requirements

    Site Preparations Electrical requirements General requirements NOTE: GE requires a dedicated power and ground for the proper operation of its Ultrasound equipment. This dedicated power shall originate at the last distribution panel before the Ultrasound system. Sites with a mains power system with defined Neutral and Live:...
  • Page 59 General Ultrasound system requirements Site circuit breaker Power outage may occur. The LOGIQ C9 Series requires a CAUTION dedicated single branch circuit. To avoid circuit overload and possible loss of critical care equipment, make sure you do not have any other equipment operating on the same circuit.
  • Page 60 70%T (30% dip) for 25 70%T (30% dip) for 25 environment. cycles; cycles; < 5%T (>95% dip) for 5 < 5%T (>95% dip) for 5 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 61: Emi Limitations

    High Frequency (HF) surgery equipment • general AC/DC adapters The presence of a broadcast station or broadcast van may also cause interference. See: ‘EMI prevention/abatement’ on page 2-10 for EMI prevention tips. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 62 Where applicable, do not allow cables to lie across the top of the Card Rack or peripheral cables hang out of the peripheral bays. Loop the excess length for peripheral cables inside the peripheral bays. Attach the monitor cables to the frame. 2-10 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 63: Probes Environmental Requirements

    Time and manpower requirements Site preparation takes time. Begin site preparation checks as soon as possible, if possible, six weeks before delivery, to allow enough time to make any changes. LOGIQ C9 Series – Basic Service Manual 2-11 5482298-100 English Rev. 5...

  • Page 64: Facility Needs

    ‘Recommended floor plan suggestion’ on page 2-17 • ‘Suggested floor plan, Ultrasound system, and EchoPAC PC in same room’ on page 2-18 • ‘Networking setup requirements’ on page 2-18 2-12 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 65: Purchaser Responsibilities

    All electrical work on these products must comply with the requirements of applicable electrical codes. The purchaser of GE equipment must only utilize qualified personnel to perform electrical servicing on the equipment. The desire to use a non–listed or customer provided product or...

  • Page 66: Required Facility Needs

    Site Preparations Required facility needs NOTE: GE requires a dedicated power and ground for the proper operation of its Ultrasound equipment. This dedicated power shall originate at the last distribution panel before the Ultrasound system. Sites with a mains power system with defined Neutral and Live:...

  • Page 67: Desirable Features

    Storage for linens and equipment • Nearby waiting room, lavatory, and dressing room • Dual level lighting (bright and dim) • Lockable cabinet ordered by GE for its software and proprietary manuals LOGIQ C9 Series – Basic Service Manual 2-15 5482298-100 English Rev. 5...

  • Page 68: Minimal Floor Plan Suggestion

    4. Linen Supply 11. Dedicated Power Outlet - 5. Probes/Supplies Circuit Breaker protected and easily accessible Figure 2-1. Minimal floor plan, 2.5 m x 3 m (8 by 10 foot) 2-16 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 69: Recommended Floor Plan Suggestion

    Dual Level Lighting (bright of Ultrasound system from inches) and dim) wall or objects 7. Emergency Oxygen 13. Stool Figure 2-2. A 14 by 17 foot recommended floor plan LOGIQ C9 Series – Basic Service Manual 2-17 5482298-100 English Rev. 5...

  • Page 70: Suggested Floor Plan, Ultrasound System, And Echopac Pc In Same Room

    Stand alone Ultrasound system (without network connection) None. Scanner connected to hospital’s network Supported networks: 10/100 Mbit Ethernet/DICOM network (option) InSite requirements InSite requires an Ethernet connection via: • 10/100 Mbit Interface 2-18 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 71 With DICOM, images can be archived, stored, and retrieved faster, easier, and at a lower cost. LOGIQ C9 Series – Basic Service Manual 2-19 5482298-100 English Rev. 5...
  • Page 72 Ultrasound system for DICOM APPLICATION INFORMATION. A field for the make (manufacturer) and the revision of the device, is also included. This information may be useful for error solving. 2-20 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 73 Facility needs DICOM option setup requirements (continued) Figure 2-4. Worksheet for DICOM Network Information LOGIQ C9 Series – Basic Service Manual 2-21 5482298-100 English Rev. 5...

  • Page 74: Environmental Dangers

    This encloses a space within the room 1.83 m (6 ft.) beyond the perimeter of the bed (examination table, dental chair, treatment booth, and the like) in its intended location, and extending vertically 2.29 m (7.5 ft.) above the floor. 1. Patient environment 2-22 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 75: Patient Environment Iec60601-1 And Ansi Aami Es60601-1

    Patient Environment. The patient environment/vicinity will be depicted as a dashed line in this procedure. See example below. 1. Patient environment Figure 2-5. Patient environment LOGIQ C9 Series – Basic Service Manual 2-23 5482298-100 English Rev. 5...
  • Page 76 Site Preparations 2-24 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 77: Chapter 3 - System Setup

    How to prepare the facility and unit of the actual installation, and how to check and test the unit, probes, and external peripherals for electrical safety are also included in this procedure. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 78: Overview

    ‘Completing the setup’ on page 3-19 • ‘System Configuration’ on page 3-22 • ‘Peripherals Installation Instructions’ on page 3-26 • ‘Connectivity setup’ on page 3-34 • ‘Paperwork after setup’ on page 3-40 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 79: Setup Reminders

    DICOM Network Configuration: 30 minutes or more, depending on the configuration • Install Insite: 0.5 hour The LOGIQ C9 Series installation and functional checkout will take approximately 1 hour. LOGIQ C9 Series consoles with optional equipment may take slightly longer. Setup warnings...
  • Page 80 The following table describes guidelines for reaching operational temperatures from storage or transport temperatures. Table 3-1: System Acclimation Time Chart Degree C Degree F hours LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 81 Setup warnings (continued) Operator Manual(s) CAUTION The User Manual(s) should be fully read and understood before operating the LOGIQ C9 Series and kept near the Ultrasound system for quick reference. Acoustic Output Hazard CAUTION Although the ultrasound energy transmitted from the LOGIQ C9 Series probe is within AIUM/NEMA standards, avoid unnecessary exposure.

  • Page 82: Receiving And Unpacking The Equipment

    ‘Warnings for receiving and unpacking’ on page 3-6 • ‘The Tilt indicator’ on page 3-7 • ‘Receiving the LOGIQ C9 Series’ on page 3-7 • ‘Unpacking the LOGIQ C9 Series’ on page 3-12 Warnings for receiving and unpacking GENERIC CRT...

  • Page 83: The Tilt Indicator

    Tilt Watch Description Illustration Tilt Watch Receiving the LOGIQ C9 Series Overview Improper handling during transportation may harm the equipment inside the package even if the package itself is undamaged. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 84 • If NO: continue with the next step. 1 - Red Color Continue with the instructions in ‘Unpacking the LOGIQ C9 Series’ on page 3-12. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 85 Before cutting the straps, check Tilt Tags to make sure it has not been triggered. If damaged, report it to the carrier. If not, then cut the straps around the crate. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 86 If the Tilt Indicator has triggered: Note on the shipping papers at the time of receipt that the Tilt Indicator label was activated. Inspect the product for possible concealed damage. 3-10 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 87 14 day period. LOGIQ C9 Series transportation box label The LOGIQ C9 Series transportation box label is located at the front of the transportation box. Figure 3-2. LOGIQ C9 Series transportation box label 1 Figure 3-3.

  • Page 88: Unpacking The Logiq C9 Series

    Chapter 1. Please carefully unpack the system, and do not dispose the CAUTION package of LOGIQ C9 Series, so that it can be reused for service. Table 3-5: Unpacking the LOGIQ C9 Series...
  • Page 89 Description Corresponding Graphic Remove the top cover. Open the four plastic locks. Note: Rotate the inside plastic lock counterclockwise to remove it and then remove the outside lock. LOGIQ C9 Series – Basic Service Manual 3-13 5482298-100 English Rev. 5...
  • Page 90 Unpacking the LOGIQ C9 Series Step Description Corresponding Graphic Remove the outside shipping box. Remove the dust bag from the unit and remove the foam in the front of the control panel. 3-14 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 91 Remove the foams between the LCD and control panel. Loosen the tie-down strap. Push the brass piece to pull back handle, then loosen the strap. LOGIQ C9 Series – Basic Service Manual 3-15 5482298-100 English Rev. 5...

  • Page 92: Packing The Equipment

    Moving into Position Please refer to User Manual on how to move the system. Packing the Equipment Please pack LOGIQ C9 Series in the reverse order of unpacking. 3-16 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 93: Packing Materials - Recycling Information

    Packing materials - recycling information Packing materials - recycling information The packing materials for LOGIQ C9 Series are recyclable: • The Transportation Box is made of spruce or similar material. (“PHYTOSANITARY CERTIFICATE” included in all shipments to The People's Republic of China.) •...

  • Page 94: Preparing For Setup

    EMI protection The LOGIQ C9 Series has been designed to minimize the effects of Electro-Magnetic Interference (EMI). Many of the covers, shields, and screws are provided primarily to protect the system from image artifacts caused by this interference.

  • Page 95: Completing The Setup

    Physical dimensions Table 3-6: Physical dimensions of LOGIQ C9 Series Height Width Depth Depth 1250 49.12 27.56 35.43 Inches Console Weight • Weight: approx. 130 kg (287 lbs) LOGIQ C9 Series – Basic Service Manual 3-19 5482298-100 English Rev. 5...

  • Page 96: Electrical Specifications

    System Setup Electrical specifications Connecting a LOGIQ C9 Series to the wrong voltage level will WARNING most likely destroy it. Verification of the system’s voltage setting Verify that the mains voltage specified for the LOGIQ C9 Series is available on-site.

  • Page 97: Connections On The I/O Rear Panel

    Connect Ethernet Connect the network cable to the Ethernet connector on the I/O Rear Panel. The connector is located on the rear side of LOGIQ C9 Series. Connect USB Flash Drive NOTE: USB Flash Drive approved for LOGIQ C9 Series are verified for EMC performance according to EN55011 class B.

  • Page 98: System Configuration

    System Setup System Configuration Purpose of this section This section describes how to configure the LOGIQ C9 Series. Contents in this section LOGIQ C9 Series configuration For complete instructions, refer to the lastest revision of the LOGIQ C9 Series Basic User Manual, Chapter 16.

  • Page 99: Peripherals Installation

    Overview This section describes how to install and configure the peripherals validated for the LOGIQ C9 Series. For LOGIQ C9 Series peripheral list, please refer to ‘Peripheral’ on page 9-5 . About the operation check-out of peripherals, See ‘Peripheral checks’ on page 4-25 for more information.

  • Page 100: Furnished Materials

    HP Officejet 100 Printer Paper Roll USB cable • USB Stick Table 3-11: Materials furnished with B/W Printer Item Description Quantity Note SanDisk USB Stick Paper Roll USB cable 3-24 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 101 Table 3-13: Materials furnished with the Footswitch Item Description Quantity Note Footswitch • 3 Pedal Footswitch Table 3-14: Materials furnished with the Footswitch Item Description Quantity Note Footswitch LOGIQ C9 Series – Basic Service Manual 3-25 5482298-100 English Rev. 5...

  • Page 102: Peripherals Installation Instructions

    1. Unpack B/W Printer. Installation Procedure NOTE: The printer driver is customized for the LOGIQ C9 Series at the factory; you do not need to change the settings. 1. Place the device in a suitable place. 2. Connect power cord and USB Cable on the Printer.
  • Page 103 Physical Print Buttons section. 11. Select the printer from the MyComputer column and press “>>” to move it to the Printflow View column. Figure 3-6. Connectivity -> Button Screen LOGIQ C9 Series – Basic Service Manual 3-27 5482298-100 English Rev. 5...
  • Page 104 12. If you want to assign this printer to the Standard Print Button on the Active Image Screen, select this printer at the Active Image Printer section. 13. Press Save. 3-28 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 105 2. Connect power cord and USB Cable on the Printer. 3. Connect the power cord with the AC output on the rear panel of LOGIQ C9 Series, then turn on the printer. 4. Connect USB cable to LOGIQ C9 Series USB port.
  • Page 106 2. Ensure no physical damage. Installation Procedure 1. Connect the Footswitch to the USB port on the LOGIQ C9 Series system. Figure 3-8. Connect Footswitch to the system 3-30 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 107 Assistant), Scan Assistant Pause/Resume or Mark Cine. The default setting is No Function. Enter Utility -> Application -> Settings to configure the Footswitch functions. Figure 3-9. Configuring Footswitch Functions LOGIQ C9 Series – Basic Service Manual 3-31 5482298-100 English Rev. 5...
  • Page 108 2. Ensure no physical damage. Installation Procedure 1. Connect the USB2.0 HDD to the USB port on the LOGIQ C9 Series system. Figure 3-10. Connect HDD to the system 3-32 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 109 Preparations 1. Unpack the ECG. 2. Ensure no physical damage. Installation Procedure 1. Connect the ECG to the USB port on the LOGIQ C9 Series system. Figure 3-11. Connect ECG to the system LOGIQ C9 Series – Basic Service Manual 3-33 5482298-100 English Rev.

  • Page 110: Connectivity Setup

    LOGIQ C9 Series will appear to be locked up. (If the Hard Drive activity light on the front of the console is lit steady or blinks quickly, the LOGIQ C9 Series is most likely not hung.) 3-34 LOGIQ C9 Series –...
  • Page 111 Assign an AE title to the LOGIQ C9 Series. (AE stands for Application Entity. DICOM services use this to identify the LOGIQ C9 Series.) AE title is case-sensitive. This title may containn the Computer Name from the TCP/IP page, if desired.
  • Page 112 Enter the IP address of the device. Save your changes and then press Ping. A “Smiley Face” indicates successful communication between your LOGIQ C9 Series and the device. A “Frown” indicates failed communication. Check the following: • Is the device running? •...

  • Page 113: How To Setup And Use A Dicom Image Storage Service

    How to Setup and Use a DICOM Image Storage Service An Image Storage Service provides a place to store patient and exam data from LOGIQ C9 Series and corresponding images. The Image Storage Service, or the device that hosts it, is often called a Patient Archiving and Communication System (PACS).

  • Page 114: Option Setup

    Software Option Installation Procedure NOTE: Not all features described in this section may be available or cleared for sale in all markets. Please contact with your local GE Ultrasound representative to get the latest information. 1. Power on the system.
  • Page 115 Figure 3-14. Check Option Status The option status explanation: • Permanent: This option is enabled in the system. 6. Exit Utility and check the function of the option installed. LOGIQ C9 Series – Basic Service Manual 3-39 5482298-100 English Rev. 5...

  • Page 116: Paperwork After Setup

    During and after setup, the documentation (i.e. CDs with documentation, User Manuals, Installation Manuals, etc.) for the LOGIQ C9 Series and the peripherals must be kept as part of the original Ultrasound system documentation. This ensures that all relevant safety and user information is available during the operation and service of the complete Ultrasound system.

  • Page 117: Product Locator Installation Card

    Product Locator Installation Card NOTE: The Product Locator Installation Card shown may not be the same as the provided Product Locator card. Figure 3-15. Product Locator Installation Card (Example) LOGIQ C9 Series – Basic Service Manual 3-41 5482298-100 English Rev. 5...
  • Page 118 System Setup 3-42 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 119: Chapter 4 - General Procedures And Functional Checks

    Chapter 4 General Procedures and Functional Checks This chapter provides procedures for quickly checking major functions of the LOGIQ C9 Series and diagnostics instructions using the built-in service software. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 120: Purpose Of This Chapter

    ‘Power supply test & adjustments’ on page 4-26 Special Equipment required To perform these tests, you'll need any of the sector, linear, or convex probes. (Normally you should check all the probes used on the system). LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 121: General Procedures

    The covers are required for safe operation, good Ultrasound system performance and cooling purposes. Energy Control and Power Lockout for LOGIQ C9 Series. WARNING When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts: 1.

  • Page 122: Overview

    ‘Power off’ on page 4-8 • ‘LCD Monitor position adjustment’ on page 4-10 • ‘Logging on to LOGIQ C9 Series as “ADM”’ on page 4-10 • ‘Service Key (Dongle, HASP)’ on page 4-11 • ‘Exit to Windows Desktop from the LOGIQ C9 Series application software’...

  • Page 123: Power On/Boot Up

    Do not cycle the Circuit Breaker ON-OFF-ON in less than five (5) seconds. When turning OFF the Circuit Breaker, the Ultrasound system should de-energize completely before turning the circuit breaker ON. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 124 General Procedures and Functional Checks Connect AC (mains) Power to LOGIQ C9 Series Connecting AC/DC to the LOGIQ C9 Series ultrasound unit, involves preliminary checks of the power cord, voltage level and compliance with electrical safety requirements. 1. Ensure that the wall outlet is of appropriate type, and that the Circuit Breaker is turned off.
  • Page 125 General procedures Switch ON the AC Power to LOGIQ C9 Series 1. Switch ON the Mains Power Circuit Breaker at the rear of the unit. You should hear a “click” from the relays in the AC Power and the unit is ready to boot.

  • Page 126: Power Off

    It is recommended to perform a full shutdown at least once a week. If the Shutdown button is dimmed, use the key-combination <Ctrl+Alt+Delete> to shut down the unit. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 127 Select this button when you want to exit to the Windows Desktop. NOTE: If you need to restart LOGIQ C9 Series when logged on to the Windows Desktop, ensure that you do a complete power down (Shut Down). This is required to power up the Front End Processor.

  • Page 128: Lcd Monitor Position Adjustment

    LCD Monitor position adjustment Refer to User Manual for LCD Monitor position adjustment. Logging on to LOGIQ C9 Series as “ADM” Select Utility tab on the touch screen, then select Config. It will bring up the Operator Login dialog where you must log Figure 4-3.

  • Page 129: Service Key (Dongle, Hasp)

    2. Attach your GE Service Dongle to any accessible USB ports. LOGIQ C9 Series has several USB ports to choose between. There are USB ports besides the touch screen and on the front and rear panel of the system.
  • Page 130 7. Select MAINTENANCE... to enter maintenance mode. This will bring up the Maintenance dialog. 8. Select Exit to Windows. This will display the Windows Desktop on the screen. Figure 4-6. Maintenance dialog 4-12 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 131: Exit To Windows Desktop From The Logiq C9 Series Application Software

    General procedures Exit to Windows Desktop from the LOGIQ C9 Series application software Follow these steps if you want to exit to the Windows Desktop when the application software is running. The Service Dongle must be plugged in, if not, See ‘Service Key (Dongle, HASP)’ on page 4-11 for more information.
  • Page 132 General Procedures and Functional Checks Exit to Windows Desktop from the LOGIQ C9 Series application software (continued) 3. Select Yes to continue. Figure 4-9. Warning Message 4. Be ready to select Maintenance before the Time Bar is “full”. Figure 4-10. System Halted 4-14 LOGIQ C9 Series –...

  • Page 133: Removable Media

    General procedures Exit to Windows Desktop from the LOGIQ C9 Series application software (continued) 5. In the Maintenance window, select Exit to Windows. This will display the Windows Desktop on the screen. Figure 4-11. Maintenance dialog NOTE: If you need to restart , ensure that you do a complete power down (Shut Down).

  • Page 134: Archiving And Loading Presets

    1. Insert an empty (blank) DVD-R disk into the DVD-RW. 2. Access to the Utility Menu, and select System. The Backup/ Restore sheet will be shown on the LCD display. Figure 4-12. Backup Sheet 4-16 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 135: Download/Upload Of System Presets Via Insite Exc

    Download/Upload of System Presets via InSite ExC Data Management Backup Installation and Setup Procedure for Peripherals Moving and transporting the LOGIQ C9 Series Recording important settings and parameters LOGIQ C9 Series – Basic Service Manual 4-17 5482298-100 English Rev. 5...

  • Page 136: Where Are The User Manuals And The Service Manual

    How to display or print the PDF files from the Manual CD-ROM? 1. Insert the CD-R disk (CD-ROM) into the CD-drive on a PC or Laptop with Adobe Acrobat Reader. Do not try to use the LOGIQ C9 Series to read these files, it will CAUTION not work! 2.

  • Page 137: Cleaning The Tracball

    Remove the Operator Panel, Lower and place it on a clean surface with the front down. Follow these links if you need more information: See ‘Power off’ on page 4-8 for more information. LOGIQ C9 Series – Basic Service Manual 4-19 5482298-100 English Rev. 5...
  • Page 138 When cleaning, make sure not to spill or spray any liquid into CAUTION the trackball housing (keyboard or system). Test the Trackball Power up the and test that the trackball now works as intended. 4-20 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 139: Functional Checks

    Functional checks may also be used during troubleshooting. Contents in this Section Preparation Turn on power to LOGIQ C9 Series. For detailed description, See ‘Power ON/Boot Up’ on page 4-5 for more information. LOGIQ C9 Series – Basic Service Manual 4-21...

  • Page 140: Basic Controls

    General Procedures and Functional Checks Basic Controls Operator Panel Figure 4-14. Control Panel Map 4-22 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 141: Touch Panel

    Touch panel. At the bottom of the Touch panel, there are five combination rotary/push buttons. The functionality of these rotaries changes, depending upon the currently-displayed folder/page. LOGIQ C9 Series – Basic Service Manual 4-23 5482298-100 English Rev. 5...

  • Page 142: Probe/Connectors Check

    Do a leakage test on the probe, See ‘Electrical It passes the test. safety tests’ on page 10-19 for more information. Repeat this procedure for all available probes. 4-24 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 143: Peripheral Checks

    Press the center pedal to release the Swivel lock. Apply the additional brakes on the rear wheels and verify that they function. When finished, release the additional brakes. LOGIQ C9 Series – Basic Service Manual 4-25 5482298-100 English Rev. 5...

  • Page 144: Power Supply Test & Adjustments

    Refer to , if you appear to have a problem that may be related to the Power Supplies. 4-26 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 145: Application Turnover Check List

    Verify that Location (Hospital Name) is correct. Verify Language settings are correct. Verify assignment of Print Keys. Verify all of the customer’s options are set up Demo Option strings turn on correctly. LOGIQ C9 Series – Basic Service Manual 4-27 5482298-100 English Rev. 5...

  • Page 146: Site Log

    General Procedures and Functional Checks Site Log Table 4-3: Site Log DATE SRVICE PERSON PROBLEM COMMENTS 4-28 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 147: Chapter 5 - Components And Functions (Theory)

    Chapter 5 Components and Functions (Theory) This chapter explains LOGIQ C9 Series’s system concepts, component arrangement, and subsystem functions. It also describes the power distribution and the Common Service Desktop interface. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 148: Contents In This Chapter

    Contents in this chapter • ‘Overview’ on page 5-2 • ‘Block Diagram and Theory’ on page 5-3 • ‘Power Diagram’ on page 5-7 • ‘Common Service Platform’ on page 5-8 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 149: Block Diagram And Theory

    Doppler • A number of combinations of the above LOGIQ C9 Series is a digital beam forming system that can handle up to 128 elements linear probes. Signal flow from the Probe Connector Panel to the Front End, to the Mid Processors and Back End Processor and finally to the LCD and peripherals.

  • Page 150: Block Diagram

    Components and Functions (Theory) Block Diagram Figure 5-1. LOGIQ C9 Series System Block Diagram LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 151 And it provides signals to relay board and MST board respctively. APSTRSF is a power supply board in LOGIQ C9 Series, it accepts power from APS module and ACDC adapter. Under the PWMST’s control, it generates all kinds of voltages to meet the power requirements of PWMST.

  • Page 152: Software Diagram

    Components and Functions (Theory) Software Diagram Figure 5-2. Software Diagram LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 153: Power Diagram

    From the Main Circuit Breaker, the AC power is routed via an Inrush Current Limiter to a internal outlet connector for the Mains Transformer. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 154: Common Service Platform

    The Service Platform contains a set of software modules that are common to all PC backend ultrasound and cardiology systems. The Common Service Platform will increase service productivity and reduce training and service costs. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 155: Chapter 6 - Service Adjustments

    Chapter 6 Service Adjustments This chapter describes how to test and make adjustments to the LOGIQ C9 Series. You can use these to test the system for errors. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 156: Contents In This Chapter

    Service Adjustments Overview Contents in this chapter • ‘Overview’ on page 6-2 • ‘LCD Monitor adjustments’ on page 6-3 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 157: Lcd Monitor Adjustments

    Keep pressing the Middle key for 3 to 5 seconds, the Brightness and Contrast are reset to factory default setting. It is recommended to set the brightness value as 50. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 158 1. Press Right key once to activate the main menu. 2. Press Right key to select the System icon. Then Press the Middle key. 3. Select Factory Reset and press Middle key. Figure 6-2. Factory reset LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 159: Touch Panel

    Touch Panel Touch Panel Resolution NOTE: After the system is powered on, if the touch panel resolution is changed and the touch panel does not work properly, restart the system. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 160: Control Panel Adjustment

    Service Adjustments Control Panel adjustment Please refer to User Manual for how to adjust LCD Panel. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 161: Chapter 7 - Diagnostics/Troubleshooting

    Very basic host, system and board levels are run whenever power is applied. Some Service Tools may be run at the application level. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 162: Contents In This Chapter

    Overview Contents in this chapter • ‘Overview’ on page 7-2 • ‘Gathering Trouble Data’ on page 7-3 • ‘Screen Capture’ on page 7-6 • ‘Network Configuration’ on page 7-13 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 163: Gathering Trouble Data

    Product Name = LOGIQ C9 Series From the Utility->System->About screen: Applications Software • Software Version • Software Part Number System Image Software • Image Date • Image Part Number LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 164: Collect A Trouble Image With Logs

    When Alt-D is pressed, a menu box appears that allows for: • A place to enter a description of the proplem • A choice to store to a pre-formatted DVD-R, RD (Removable Disk) or to the Export directory D:\SERVICE. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 165 Gathering Trouble Data Collect a Trouble Image with Logs (continued) Use a log to if the user wants to send information to GE. There are two methods to follow: The subsequent file is compressed and time stamped. The screen capture is a bitmap which eliminates the possibility of artifacts from compression.

  • Page 166: Screen Capture

    3. Capture the required screens to the Hard Disk Drive or DVD-R. 4. Restore the Print/Store button to it’s original settings. Below is an example on how to assign P1 key to screen capture. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 167: Check And Record The P1 Key Function

    Area is set to Whole Screen, secondary Capture and No Image Compression. 4. The P1 Key should now be set up for whole screen capture, sending the screens to the image buffer (clipboard). 5. Select Save and Exit. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 168: Capturing A Screen

    2. Press P1. This will place a snapshot of the screen on the “clipboard” displayed at the bottom of the scan image display. Figure 7-3. Select Image to Capture LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 169 Figure 7-4. Menue > Save As 5. A Save dialog box will be opened. Choose the archive location to save image on the USB Drive or CD/DVD. Figure 7-5. Save Dialog Box LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 170: Reset The P1 Key To Customer's Functionality

    5. In the Physical Print Buttons section, select the parameters related to the service recorded in step 6, section ‘Check and Record the P1 Key Function’ on page 7-7. 7-10 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 171: Common Diagnostics

    Restart System or Shutdown System. Also, select to retain Disruptive Mode or Not. After submitting to restart or shutdown a confirmation screen gives one last chance to confirm or cancel the request. LOGIQ C9 Series – Basic Service Manual 7-11 5482298-100 English Rev. 5...

  • Page 172: Pc Diagnostics

    AVI Playback • Keyboard • Microphone • Monitor • Sound • USB Ports Restart LOGIQ C9 Series After Diagnostics Always shutdown the system and reboot after a diagnostics session. 7-12 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 173: Network Configuration

    If user wants to setup static IP address, uncheck Enable DHCP option, input static address in IP-Address box, Subnet Mask and Default Gateway box. In Network Speed, choose the proper speed available. Figure 7-7. Input static address LOGIQ C9 Series – Basic Service Manual 7-13 5482298-100 English Rev. 5...
  • Page 174 Figure 7-8. System Restart inquiry dialog 4. After the system restarts, the network icon at the left bottom of screen turns green. Figure 7-9. Network icon 7-14 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 175 Replacement Procedures This chapter describes how to remove and install, or replace, modules and subsystems in the LOGIQ C9 Series. It also includes instructions for installing and re-installing the software. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 176: Contents In This Chapter

    Contents in this chapter • ‘Overview’ on page 8-2 • ‘Warnings and important information’ on page 8-3 • ‘Disassembly/Re-assembly’ on page 8-5 • ‘Loading the software’ on page 8-13 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 177: Warnings And Important Information

    Warnings and important information Warnings and important information Warnings Energy Control and Power Lockout for LOGIQ C9 Series. WARNING When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts: 1. Follow LOCK OUT/TAG OUT procedures.

  • Page 178: Returning/Shipping Probes And Repair Parts

    Equipment being returned must be clean and free of blood and other infectious substances. GE Healthcare policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE Healthcare employees, as well as customers, are responsible for ensuring that parts/equipment have been properly decontaminated prior to shipment.

  • Page 179: Disassembly/Re-Assembly

    HAZARDOUS VOLTAGES AND HIGH CURRENT LEVELS TO AVOID ACCIDENTAL CONTACT Do not wear the ESD wrist strap when you work on live circuits CAUTION and more than 30V peak is present. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 180: Tools Needed For Servicing Logiq C9 Series

    Replacement Procedures Tools needed for servicing LOGIQ C9 Series Table 8-1: Standard tools list for LOGIQ C9 Series Part Name Part No. Screw Description Screwdriver Description screw 2159632 Screw BH M4x6 Common Phillips Screwdriver screw 2159634 Screw BH M4x10 WHT...

  • Page 181: Overview Of Logiq C9 Series

    14. Rear Handle 6. Control Panel swivel lever 15. Probe cable hook 7. B/W printer storage area 16. Power cable hook 8. DVD-R Drive 17. Power Box 9. Probe connector ports LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 182 Replacement Procedures Overview (continued) Figure 8-2. System Overview 2 1. LCD Assy 2. Neck Assy 3. Control Panel Assy 4. Body Assy 5. Power Box Assy LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 183: Body Assy

    5. Base Cover Assy NOTE: Left Side here means the side which is NOT beside the real panel. NOTE: Right Side here means the side which is beside the real panel. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 184: Air Filter Cleaning

    Allow the air filters to dry throughly before re-installing them on the unit. Tools • None Preparation • Shut down the system and disconnect the power cord. Needed Manpower • 1 person, 5 minutes + travel 8-10 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 185 2. Dust the filter with a vacumm cleaner and/or wash it with a mild soapy solution. If washed, rinse and dry the filter before re-installation. 3. Put back the two air filters to both sides of the power box. LOGIQ C9 Series – Basic Service Manual 8-11 5482298-100 English Rev. 5...

  • Page 186: Trackball Roller Cleaning

    When cleaning, make sure not to spill or spray any liquid into CAUTION the trackball housing (keyboard or system). 8-12 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 187: Loading The Software

    Database, as needed after a hard disk replacement, or if all the content on the hard disk has been erased, the images must be moved away from LOGIQ C9 Series before doing backup of the Patient Database. Depending on the location set-up, either move the images to a remote server or to removable media like DVD or CD discs.

  • Page 188: Backing Up The Patient Archive And System Configurations

    CAUTION It is considered to be best practice to always keep a record on paper of the settings for the LOGIQ C9 Series. Verify if it is current before you start to load software! Always keep a record of the settings for the LOGIQ C9 Series on paper.

  • Page 189: Loading The System Software

    If the system will not shutdown normally, hold down the Power On/Off Switch until the light turns off. 3. Power on the system. The system will detect the USB memory stick/DVD automatically. LOGIQ C9 Series – Basic Service Manual 8-15 5482298-100 English Rev. 5...
  • Page 190 NOTE: If you upgrade the software from R1.0.x to R1.1.x, be sure to select [1] to load the complete disk. 8-16 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 191 To select [c] to quit system upgrade process. Figure 8-7. System Software load instruction While the software install procedure is designed to WARNING preserve data, you should select choice [b] to format disk C only. LOGIQ C9 Series – Basic Service Manual 8-17 5482298-100 English Rev. 5...
  • Page 192 (Typical installation time: 5-10 minutes). Status bar on the screen indicates progress. Do not interrupt the software loading at any time. WARNING Figure 8-9. Loading status 8-18 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 193 DVD and press any key to shut down the system. NOTE: If you don not remove the USB memory stick/DVD, the software system loading process repeats when the system boots up. Figure 8-10. System upgrade complete LOGIQ C9 Series – Basic Service Manual 8-19 5482298-100 English Rev. 5...
  • Page 194 Replacement Procedures Software Version check out Functional Check-out 1. Power on LOGIQ C9 Series system and wait until system booting to main screen. 2. Press Utility on the Touch Panel. 3. Select the About button on the right. Figure 8-11. Utility-> System 4.
  • Page 195 2. Select Utility -> General. 3. In the Location portion, select the right region in the field of Preset Region. Figure 8-13. Preset Region 4. Reboot the system. LOGIQ C9 Series – Basic Service Manual 8-21 5482298-100 English Rev. 5...

  • Page 196: Option Strings

    The status “disabled” means the option keys are not activated and not working. Check if the option is installed and if the serial number and option key are correct. Option strings 8-22 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 197 Plug in the probe. In scanning mode, the probe information is displayed on the right top location of the screen. About the probe specification for intended use on LOGIQ C9 Series. Plug in at least one of each type of the probes and check if each of the probes is recognized and the probe information is displayed correctly.
  • Page 198 After the software upgrade, check if the touch panel works properly. If the touch panel does not work properly, perform the touch panel calibration. Please contact GE service representative to do touch panel calibration. 8-24 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 199: Chapter 9 - Renewal Parts

    Chapter 9 Renewal Parts This chapter lists the renewal parts available for the LOGIQ C9 Series. LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 200: Contents In This Chapter

    Renewal Parts Overview Contents in this chapter • ‘Overview’ on page 9-2 • ‘List of Abbreviations’ on page 9-3 • ‘Renewal Parts Lists’ on page 9-4 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 201: List Of Abbreviations

    FRU 1 Replacement part available in part hub FRU 2 Replacement part available from the manufacturer (lead time involved) Keyboard Liquid Crystal Display Brightness and Volume TMST Master Board LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 202: Renewal Parts Lists

    Operator Console Assy The following figure illustrates what is the front side (1), left side (2), back/Rear side (3), right side (4) of the system. Figure 9-1. Operator Console Assy LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 203: Probe

    Sandisk USB Stick 4G 5434317-3 1TB USB mobile HDD Printer 5489354 UPD897 Printer Kit 5398061 UPD25 Color Printer Chinese Kit 5398063 UPD25 Color Printer European Kit 5426598 HP100 Printer Chinese Kit LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 204 5178413 9L Biopsy Guide Starter Kit 5176499 11L Multi Biopsy Guide H48621Y 4D3C-L Biopsy Kit H46701AE 4D3C-L Biopsy Starter Kit 5329137 3Sp Multi-Angle Biopsy 5264178 ML6-15 Multi Biopsy Kit LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 205: Power Cord

    5482297-100 LOGIQ C9 Series Advanced Reference Manual, English 5453344-100 LOGIQ C9 Series Basic User Manual, English 5453344-141 LOGIQ C9 Series Basic User Manual, Simplified Chinese 5478150-100 LOGIQ C9 Series User Guide, English 5478150-141 LOGIQ C9 Series User Guide, Simplified Chinese...
  • Page 206 Renewal Parts LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 207: Chapter 10 - Care And Maintenance

    Ultrasound system and peripherals. These procedures are intended to maintain the quality of the Ultrasound system’s performance. Read this chapter completely and familiarize yourself with the procedures before performing a task. LOGIQ C9 Series – Basic Service Manual 10-1 5482298-100 English Rev. 5...

  • Page 208: Contents In This Chapter

    ‘Electrical safety tests’ on page 10-19 • ‘When there's too much leakage current …’ on page 10-30 • ‘Inspection Paperwork’ on page 10-32 • ‘Electrical Safety Tests Log’ on page 10-34 10-2 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 209: Warnings

    Do not pull out or insert circuit boards while power is on. CAUTION Do not operate this Ultrasound system unless all board covers CAUTION and frame panels are securely in place. System performance and cooling require this. LOGIQ C9 Series – Basic Service Manual 10-3 5482298-100 English Rev. 5...

  • Page 210: Why Do Maintenance

    Ultrasound system is maintained on a periodic basis. A copy of the Ultrasound Periodic Maintenance Inspection Certificate should be kept in the same room or near the Ultrasound system. 10-4 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 211: Quality Assurance

    Testing results, corrective action and the effects of corrective action must be documented and maintained on the site. Your GE service representative can help you with establishing, performing and maintaining records for a quality assurance program. Contact GE for coverage and/or price for service.

  • Page 212: Maintenance Task Schedule

    The service procedures and recommended intervals shown in the Care and Maintenance Task Schedule assumes that you use your LOGIQ C9 Series for an average patient load (10-12 per day) and not use it as a primary mobile Ultrasound system which is transported between diagnostic facilities.
  • Page 213 See Notes also after corrective maintenance NOTE: The maintenance may require specialized equipment to complete. NOTE: The periodic maintenances are not mandatory. The table above is for reference only. LOGIQ C9 Series – Basic Service Manual 10-7 5482298-100 English Rev. 5...

  • Page 214: Tools Required

    Care and Maintenance Tools required NOTE: For a list of required tools for servicing the LOGIQ C9 Series, refer to chapter 8. Standard GE tool kit The following is a description of the “Standard” GE tool kit in the USA. Not all tools are required.
  • Page 215 Weller - Soldering Iron Tip KH175 Hemostat 5 inch curved 9-WEWDP12 Weller - Desoldering Pump 9-Z9480121 Alignment tool (red) 93383 Flashlight Mini-Mag Lite (AAA Bat.) 9-GH408 Tweezers 21576 Brush - Bristle LOGIQ C9 Series – Basic Service Manual 10-9 5482298-100 English Rev. 5...

  • Page 216: Ge-2 Tool Kit

    Screwdriver 5/16 inch × 8 inch #36 Drill 9-41586 Screwdriver, Stubby 5/16 inch #29 Drill 9-GH19512 Countersink 1/2 inch 9-44046 3/8 inch Socket Set 9-44741 12 PC Combination Wrench 10-10 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 217: Special Tools, Supplies And Equipment Used For Maintenance

    Customer may use it as part of their Quality Assurance Program tests. B/W Printer Cleaning Sheet See printer user manual for requirements Color Printer Cleaning Sheet See printer user manual for requirements Disposable Gloves LOGIQ C9 Series – Basic Service Manual 10-11 5482298-100 English Rev. 5...

  • Page 218: System Maintenance

    Where applicable, Error Logs can be reviewed via system diagnostics. Diagnostics Optional. Presets Backup all Customer Presets to an appropriate media. Image Archive Back up the Image Archive onto appropriate media. 10-12 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 219: Functional Checks

    Verify the distance by graduate rule. Distance Accuracy should be within ±5%. (Name result from result window Result A, result from graduate rule Result B; Distance Accuracy = (Result B-Result A)/Result A) LOGIQ C9 Series – Basic Service Manual 10-13 5482298-100 English Rev. 5...
  • Page 220 Inspect it and its connectors for damage of any kinds. Verify Verify that the LINE, NEUTRAL and GROUND wires are properly attached to the terminals, and that no strands may cause a short circuit. 10-14 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 221: Physical Inspection

    • can be adjusted in the up/down positions. Note: LCD Arm movement may vary and is not applicable to all Ultrasound systems. External I/O Check all connectors for damage. LOGIQ C9 Series – Basic Service Manual 10-15 5482298-100 English Rev. 5...

  • Page 222: Optional Diagnostic Checks

    1. Review the system error log for any problems. 2. Check the temperature log to see if there are any trends that could cause problems in the future. 3. Check the Configuration Log; update if needed. 10-16 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 223: Probe Maintenance

    Ensure that you are completely familiar with the proper care of GE probes. Ultrasound probes can be easily damaged by improper handling. See the User Manual and probe care cards for more details.
  • Page 224 Follow care instructions that came with the probe. Disinfect a defective probe before you return it. Be sure to tag CAUTION the probe as being disinfected. 10-18 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 225: Electrical Safety Tests

    Possible risk of infection. Do not handle soiled or contaminated CAUTION probes and other components that have been in patient contact. Follow appropriate cleaning and disinfecting procedures before handling the equipment. LOGIQ C9 Series – Basic Service Manual 10-19 5482298-100 English Rev. 5...
  • Page 226 Check probe leakage current: • Based on your facilities QA program for surface probes. • Based on your facilities QA program for endocavitary probes. • whenever probe damage is suspected. 10-20 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 227: Leakage Current Limits

    Electrical safety tests Leakage current limits Energy Control and Power Lockout for LOGIQ C9 Series. WARNING When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts: 1. Follow LOCK OUT/TAG OUT procedures. 2. Turn off the breaker.
  • Page 228 CF symbol. Sink The current resulting from the application of mains Leakage voltage to the applied part. This test is required test for Type CF applied parts. 10-22 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 229: Outlet Test - Wiring Arrangement

    (grounded supply) conductor and the Grounding (protective earth) conductor are reversed. If later tests indicate high leakage currents, this should be suspected as a possible cause and the outlet wiring should be visually inspected. LOGIQ C9 Series – Basic Service Manual 10-23 5482298-100 English Rev. 5...

  • Page 230: Grounding Continuity

    1. GROUND PIN 2. OHMMETER 3. LOGIQ C9 Series 4. ACCESSIBLE METAL PART: • MONITOR HOUSING • PEAR PANEL CONNECTOR • ANY CASTER/WHEEL SUPPORT Figure 10-2. Ground continuity test 10-24 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 231: Chassis Leakage Current Test

    The maximum allowable limit for chassis source leakage is shown in Table 10-12 on page 10-21. LOGIQ C9 Series – Basic Service Manual 10-25 5482298-100 English Rev. 5...
  • Page 232 Optional Power Switch Switch Cover Parts Test 3 Test 4 Enter Name of tested peripheral here: NORM OPEN NORM CLOSED OPEN CLOSED NORM OPEN NORM CLOSED OPEN CLOSED 10-26 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 233: Probe Leakage Current Test

    It is abnormal if no leakage current is measured. If no leakage current is detected, check the configuration of the test equipment. Tools For needed tools, see: ‘Tools required’ on page 10-8. LOGIQ C9 Series – Basic Service Manual 10-27 5482298-100 English Rev. 5...
  • Page 234 Follow the Safety Analyzer tool instruction to test each transducer for leakage current. The electrical Safety Analyzer tool should be calibrated and compliant with AAMI/ESI 1993 or IEC 60601 or AS/NZS 3551. 10-28 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 235 Typical Data Sheet For Transducer Source Leakage Current Transducer Tested: Tester Power Polarity Tester GROUND or Unit Power Switch NUETRAL Switch Measurement NORM OPEN NORM CLOSED OPEN CLOSED NORM OPEN NORM CLOSED OPEN CLOSED LOGIQ C9 Series – Basic Service Manual 10-29 5482298-100 English Rev. 5...

  • Page 236: When There's Too Much Leakage Current

    If later tests indicate high leakage currents, this should be suspected as a possible cause and the outlet wiring should be visually inspected. 10-30 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

  • Page 237: Probe Fails

    Ultrasound system and if situation can not be corrected, submit a Safety Failure Report to document the Ultrasound system problem. Remove Ultrasound system from operation. ECG Fails Inspect cables for damage or poor connections. LOGIQ C9 Series – Basic Service Manual 10-31 5482298-100 English Rev. 5...

  • Page 238: Inspection Paperwork

    * Scan Format: Phased Array, Linear Array, Curved Array, Mechanical Array or Other Figure 10-5. Ultrasound Inspection Certificate * Scan Format: Phased Array, Linear Array, Curved Array, Mechanical Array or Other 10-32 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 239 Probe 1: Probe 2: Probe 3: Final Check. All system covers are in place. System scans with all probes as expected. Accepted by: ______________________________________________________________________ Figure 10-7. Electrical Safety LOGIQ C9 Series – Basic Service Manual 10-33 5482298-100 English Rev. 5...

  • Page 240: Electrical Safety Tests Log

    (lead to ground) Patient lead source leakage (lead to lead) Patient lead source leakage (isolation) Peripheral 1 leakage current Peripheral 1 ground continuity Peripheral 2 leakage current 10-34 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 241 Peripheral 2 ground continuity Peripheral 3 leakage current Peripheral 3 ground continuity Table 10-19: Electrical safety tests (probes) log Max value Comments value measured allowed Probe LOGIQ C9 Series – Basic Service Manual 10-35 5482298-100 English Rev. 5...
  • Page 242 Care and Maintenance 10-36 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 243 1-25 environmental specifications for the unit, 2-4 phone numbers, 1-26 errors, i-13 customer order ESD, 1-23 verification, 3-18 ESD prevention, 1-24 customer provided prerequisite, 8-13 ethernet LOGIQ C9 Series – Basic Service Manual Index-1 5482298-100 English Rev. 5...
  • Page 244 "system setup", 3-1 Power On, 3-21 installation warnings precautions see "setup warnings", 3-3 certified electrical contractor statement, i-12 introduction (chapter 1), 1-1 damage in transport, i-12 important precautions, i-2 Index-2 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...
  • Page 245 2-11 dangerous procedures, 1-20 software loading, 8-13 receiving and unpacking, 3-6 software/hardware compatibility, 9-4 what is EMC?, 1-23 software-hardware when there’s too much leakage current, 10-30 LOGIQ C9 Series – Basic Service Manual Index-3 5482298-100 English Rev. 5...
  • Page 246 10-30 ECG fails, 10-31 new unit, 10-31 peripheral fails, 10-31 probe fails, 10-31 still fails, 10-31 Index-4 LOGIQ C9 Series – Basic Service Manual 5482298-100 English Rev. 5...

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