CHAPTER 6. BEFORE CALLING AFTER-SALES SERVICE
Errors:
Your freezer will warn you if the temperatures for the freezer is at improper levels or if a problem occurs with
the appliance. In case of a problem within the freezer, the alarm led will release red light.
ALARM INDICATOR
LED IS TURNING ON
If you are experiencing a problem with your freezer, please check the following before contacting the after-
sales service.
Your freezer is not operating, check if:
•
There is power.
•
The plug is correctly placed in the socket.
•
The plug fuse or the mains fuse has blown.
•
The socket is faulty. Examine this by plugging your freezer into a working socket.
What to do if your appliance performs poorly, check that:
•
You have not overloaded the appliance.
•
The freezer temperature set to -16.
•
The doors are closed perfectly.
•
There is no dust on the condenser.
•
There is enough place at the rear and side walls.
Your freezer is operating noisily:
Normal noises, cracking (ice cracking) noise occurs:
•
During automatic defrosting.
•
When the appliance is cooled or warmed (due to expansion of appliance material).
Short cracking noise occurs:
•
When the thermostat switches the compressor on/off.
Motor noise:
•
Indicates the compressor is operating normally. The compressor may cause more noise for a short time
when it is first activated.
MEANING
There is/are some part(s) out
of order or there is a failure
in the cooling process. The
„Failure"
product is plugged for the
Warning
first time or a long-time
power interruption for 1
WHY
Check the door is open or not
and check if the product working
1 hour. If the door is not open
and the product had worked 1
hour, call service for assistance
hour.
EN
WHAT TO DO
as soon as possible.
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