Hewlett-Packard Support And Information Services; Collecting Information Before Contacting Hp Support - HP x4000 Technical Reference Manual

Contacting Support

Hewlett-Packard Support and Information Services

Hewlett-Packard Support and Information
Services

Collecting Information Before Contacting HP Support

You can learn more about HP service and support from the support Web
site
Before you contact HP Support, record the information mentioned below.
This helps HP support deal with your problem quickly and efficiently.
Table 12-1 Collecting Information for Support
Information Details
needed
General information
Workstation The model number is located on the back of the
model number Workstation on separate label next to the
serial number label, or on the right side of the
chassis.
If your system is running, select
> Control Panel
icon. The model number is displayed under the
General tab.
Workstation The serial number is located on the label on
serial number the back panel of your Workstation or on the
right side of the chassis.
If your system is running, select
> Control Panel
icon. The serial number is displayed under the
General tab.
234
This manual downloaded from http://www.manualowl.com
www.hp.com/workstations/support
and double click on the
and double click on the
.
Your information
Start > Settings
System
Start > Settings
System
Chapter 12