Maintenance And Care; Troubleshooting - STEINEL HF 360-2 KNX Manual

6. Function and settings
Factory settings
– See KNX application description
– Test mode
Note
You will find an application description at
knx.steinel.de
Smart Remote app
To read off the sensor values via smart-
phone or tablet, you must download the
STEINEL Smart Remote app from your
app store. You will need a Bluetooth-
capable smartphone or tablet.
Android iOS
LED function
Initialisation: LED flashes blue
Normal mode: LED OFF
Bluetooth connection active:
LED lights up blue
Error: LED lights up red
Programming mode: LED lights up
turquoise
Hallway KNX test mode, movement:
LED permanently lights up green
Hallway KNX test mode, no move-
ment: LED permanently lights up red
Activating functions
Activating with ETS tool via the "General
settings" window.
Issue physical address.
• Generate application programme in
the ETS.
• Load physical address and application
programme into the sensor.
• When prompted, press programming
button D. (Fig. 4.1/4.2)
Setting Hallway KNX detection
Reach can be set separately for both
directions. The Steinel logo on the sensor
indicates the direction. (Fig. 6.1)
a The reach shown by "S" in the ETS
points to the direction in which the S
in the Steinel logo points.
b The reach shown by "L" in the ETS
points to the direction in which the L
in the Steinel logo points.

7. Maintenance and care

The product requires no maintenance.
The sensor can be cleaned with a damp
cloth (without detergents) if dirty.

8. Troubleshooting

Light does not switch ON.
– No supply voltage.
• Check supply voltage
– Switching threshold light level set too
low.
• Slowly increase switching threshold
light level until light switches ON.
– No presence detection.
• Ensure unobstructed sensor vision.
• Check detection zone.
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Lights do not switch OFF.
– Switching threshold light level too
high.
• Reduce switching threshold light
level.
– Stay-ON time elapsing.
• Wait until stay-ON time elapses;
reduce stay-ON time if necessary.
– Objects moving in the detection zone.
• Check detection zone.
Sensor switches OFF despite persons
being present.
– Reach set too low.
• Change reach.
– Switching threshold light level too low.
• Change switching threshold light
level.
Sensor does not switch OFF quickly
enough.
– Stay-ON time too long.
• Reduce stay-ON time.
Sensor does not switch ON when per-
sons are present despite it being dark
– Switching threshold light level set too
low.
• Increase switching threshold light
level.
– Semi-automatic mode activated.
• Activate fully automatic mode or
switch light ON at button.
– 4 hours OFF activated.
• Deactivate 4 hours OFF
Sensor switches ON despite no per-
sons being present.
– Movement within adjacent rooms and
floor levels.
• Change reach
• Reducer sensitivity.
Wrong temperature indicated.
– Different layers of air.
• Enter correction factor into the ETS.
9. Disposal
Electrical and electronic equipment, acces-
sories and packaging must be recycled in
an environmentally compatible manner.
Do not dispose of electrical
and electronic equipment as
domestic waste.
EU countries only
Under the current European Directive on
Waste Electrical and Electronic Equip-
ment and its implementation in national
law, electrical and electronic equipment
no longer suitable for use must be
collected separately and recycled in an
environmentally compatible manner.
10. Conformity
STEINEL Vertrieb GmbH hereby declares
that the True Presence COM1/COM2 /
Hallway COM1/COM2 radio equipment
type conforms to Directive 2014/53/EU.
The full wording of the EU Declaration of
Conformity is available for downloading
from the following Internet address:
www.steinel.de
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