Maintenance And Care; Troubleshooting - STEINEL professional Series Manual

The room must be free of movement for
2 to 2.5 minutes for this.
The process is completed when the
white LED goes out.
Setting True Presence
The reach can be set via the mounting
height, radius and scenario parameters.
Scenario 9:
Small office, quiet workplace
– This scenario features maximum
sensitivity. To prevent undesired
switching, it should be used for small
areas.
Scenario 8:
Large office, quiet workplace
– As scenario 9, but with a slightly
reduced sensitivity. Also suitable for
large areas.
Scenario 7:
Large office, large entrance area
– As scenario 8, but with a further
reduced sensitivity.
Scenario 6:
Hotel room, room with persons sleeping
– This scenario also provides maximum
sensitivity. In addition, signal proces-
sing has been optimised to reliably de-
tect the presence of persons sleeping.
– Scenario 5:
Hotel room, room with persons sleeping
– As scenario 6, but with a further
reduced sensitivity.
Scenario 4:
Noisy workspace, light industry, hallways
– The sensor can be triggered by vibra-
tions. In scenarios 7 – 9, this may lead
to longer stay-ON times. Scenario 4 is
more robust in the way it works.
Scenario 3:
Noisy workspace, light industry, hallways
– As scenario 4, but with a further
reduced sensitivity.
® detection
Scenario 2:
Very noisy environments, heavy industry
– This scenario should be used if there
are larger vibrations or if there are
sources of electrical interference.
The True Presence
available, the sensor functions as a
conventional presence detector.
Scenario 1:
Very noisy environments, heavy industry
– As scenario 2, but with a further
reduced sensitivity.

7. Maintenance and care

The product requires no maintenance.
The sensor can be cleaned with a damp
cloth (without detergents) if dirty.

8. Troubleshooting

No connection with the sensor.
– Break in network cable or network
cable not connected.
• Check cabling.
– No PoE injector installed, or the
network switch being used does not
support PoE.
• Check PoE supply.
– IP address incorrectly configured.
• Check network settings.
• It may be necessary to reset via
Smart Remote app and re-connect
with standard configuration.
– Firewall preventing communication.
• Check firewall settings.
Sensor sending a motion detection
signal when it should not.
– There is interference, e.g. fan, air-con-
ditioning system or other moving
parts, in the detection zone
• Adjust detection zone or fit
shrouds, increase distance.
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