Assist Calls - Jeep RENEGADE 2019 Owner's Handbook Manual

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indication that the occupant has made
an SOS call;
the brand of the vehicle;
the most recent known GPS
coordinates of the vehicle.
If you are able to speak to the operator,
do so through the car audio to provide
additional information about the request
for help.
If the system is unable to establish the
voice call, or the line disconnects due to
insufficient coverage, the SOS service
will try to call the operational centre
again for 5 minutes.
If the operational centre needs to contact
the car again, the system can receive an
incoming call, which will be accepted
automatically.
WARNING If not subscribed to the SOS
service, if the service is not available
on the market/version or has expired,
pressing the system button will make
an automatic call to the national public
emergency number (for versions/markets,
where provided). In this case, no data will
be sent and the request will be made only
in voice mode.
WARNING If the SOS emergency service
is activated, the call will be automatically
routed to a private Call Centre. We hereby
180
specify that, whenever the SOS call is
referred to the text, the SOS call is to be
considered managed by private service
providers. The SOS call service is not
the e-call system for emergency calls
provided for by the applicable European
Community legislation for newly type-
approved vehicles.
WARNING Any malfunctions detected by
the SOS calling system will be notified:
during the start-up phase;
when the malfunction is detected;
by turning on the red LEDs on the ceiling
light and displaying a message on
the display of the Uconnect™ system.
Contact a Jeep Dealership as soon as
possible.
WARNING In the event of danger
(fire, visible smoke or hazardous road
conditions or dangerous positions), do
not wait for voice contact with the SOS
service operator, but exit from the car
immediately and go to a safe place, if in
a condition to do so.
WARNING Do not place network
antennas, CB radios or aftermarket
electrical equipment to avoid
interference Such interference could
prevent the system form making the
emergency call.
WARNING Ignoring system fault signals
(red LED on the ceiling light) may mean
that you cannot make an SOS call, if
necessary.
Even if the SOS call system is fully
functional, factors outside the control
of FCA could interfere with or prevent
operation of the SOS call. Such factors
can be caused by the car electrical
systems not being intact, damage to
the SOS system during the accident,
obstructed or unavailable satellite
signals, network congestion, adverse
weather conditions, buildings, interfering
structures, tunnels, etc.

ASSIST CALLS

Pressing the ASSIST button located on
the front ceiling light fig. 139 and/or on
the display fig. 141 of the Uconnect™
system (for versions/markets, where
provided) to call to one or more of the
following services:
Roadside assistance: if case of need, a
connection will be established with the
roadside assistance authority which will
receive the vehicle type and its position

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