Sharp MX-B467F User Manual page 170

Troubleshooting
Action
Step 4
Check if the print resolution is set to 600 dpi.
a
From the control panel, navigate to:
Settings > Print > Quality > Print Resolution
b
Print the document.
Is the print light?
Step 5
Check the status of the toner cartridge, and replace if necessary.
a
From the control panel, navigate to:
Status/Supplies > Supplies
b
Print the document.
Is the print light?
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the print mottled?
Step 2
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Yes No
Go to step 5. The problem is
solved.
Contact your dealer. The problem is
solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Contact your dealer.
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