Sharp MX-B467F User Manual page 168

Troubleshooting
Action
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Do horizontal light bands appear on prints?
Incorrect margins
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
navigate through the settings.
Action
Step 1
a
Adjust the paper guides to the correct position for the paper
loaded.
b
Print the document.
Are the margins correct?
Step 2
a
Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting from the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b
Print the document.
Are the margins correct?
Yes No
Contact your dealer. The problem is
solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact your dealer.
solved.
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