Table of Contents
Advertisement
P
ROCEDURES FOR
R
ETURN
B. Obtain a Returned material Authorization (RMA) number by calling
AMETEK Repair Sales and giving the following information:
Model and Serial Number of the equipment
Failure Symptom – Be Specific
Approximate date of installation
The site name and address of the failed equipment
Complete shipping information for the return of the equipment if other than
the operating site
Name and telephone number of person to contact if questions arise.
Enclose the information with the equipment and pack in a commercially
accepted shipping container with sufficient packing material to insure that no
shipping damage will occur. Mark the outside of the container with the RMA
number. Ship to the appropriate location
Attention: Repair Department
AMETEK Power Instruments
255 North Union Street
Rochester, New York 14605 USA
Tel:
Fax:
Your emergency equipment will be tested, repaired and inspected at the
factory. Factory turnaround is ten working days or less (excluding shipping
time).
For emergency service or repair status information, please contact the AMETEK
Repair Sales Engineer at (800) 374-4835.
W
ARRANTY
AMETEK warrants equipment of its own manufacture to be free from defects in
material and workmanship, under normal conditions of use and service.
AMETEK will replace any component found to be defective, upon its return,
transportation charges prepaid, within one year of its original purchase.
AMETEK will extend the same warranty protection on accessories that is
extended to AMETEK by the original manufacturer. AMETEK assumes no
responsibility, expressed or implied, beyond its obligation to replace any
component involved. Such warranty is in lieu of all other warranties expressed
or implied.
APPENDIX C
F
ACTORY
(888) 222-6282
(585) 238-4945
Page 149
R
EPAIR AND
Advertisement
Table of Contents
