Troubleshooting - Siemens MindConnect Nano Getting Started

Mounting and installing MindConnect Elements
4.4 LED lights of MindConnect Elements
4.4.3

Troubleshooting

Error
MCN L1-RUN/STOP
IoT2040 USER LED
ORANGE
MCN L2 - ERROR LED
IoT2040 USER LED
ORANGE
26
Problem
MindConnect Element
cannot onboard to
MindSphere
No internet connection
Although an asset is
onboarded, no timeseries
are uploaded to Fleet
Manager and Visual
Analyzer.
MindConnect Nano/IoT2040
cannot onboard to
MindSphere
Possible cause
Network connection problem:
Either IP address is not
·
valid or configured IP
address already exists in
the network of
MindConnect Nano
Either disabled or invalid
·
configured Proxy
Proxy is offline
·
Interrupted Connection
·
IP address is configured
·
via DHCP, but there is no
internet connection.
Firewall blocks
·
MindConnect Elements
Your company's' router is
·
damaged
No connection to datasource Check the connection
The address of the datapoint
configuration can be
incorrect
Incorrect Asset
·
Configuration
Not accomplished Asset
·
Configuration (Network
Connection)
Invalid ID of MindConnect
Nano
Possible remedy
Check your configuration
·
connection: If configured
IP and Proxy are valid
Check physical
·
connection: your
company's router,
Ethernet cables etc.
between MindConnect Nano
and datasources (Plant
Network ports and cables -
S7/OPC UA Server)
Check the connection
·
between MindConnect
Nano and datasources
(Plant Network ports and
cables - S7/OPC UA
server)
Check datasources
·
configuration.
Check configuration of
·
each datapoint.
Check configuration of your
asset (Network
Configuration).
Check if MindConnect Nano
ID is correct.
Getting Connected to MindSphere
Getting Started, 05/2018