Siemens MindConnect Nano Getting Started page 29

Error
Getting Connected to MindSphere
Getting Started, 05/2018
Problem
Although no LED lights are
shown (except PC ON/WD
with constant GREEN) and
internet connection is OK,
MindConnect Nano still
cannot be onboarded to
MindSphere
System Error
Mounting and installing MindConnect Elements
4.4 LED lights of MindConnect Elements
Possible cause
Problems with USB stick:
Configuration file in USB
·
stick cannot be read or
accepted by
MindConnect Nano:
Problems with
·
configuration file
Configuration file is
·
located in an incorrect
directory.
Expired configuration file
·
on the USB stick
The configuration file is
·
invalid or not copied to
the USB stick
Unknown
Possible remedy
Remove and plug an
·
USB stick into
MindConnect Nano
Check the diagnosis file
·
on the USB stick.
Check the name of the
·
configuration file. It must
have MindConnect Nano
ID. Do not change the
name of the downloaded
file.
Check whether the
·
directory is valid.
(Configuration file must
be in the root directory of
the USB stick.)
Make sure that the data
·
on the USB stick is still
valid. (The data, which
you exported to the USB
stick, is still valid only for
7 days.) If it is expired,
use the Asset
Configuration to export a
new valid configuration to
your USB stick.
Switch MindConnect
·
Nano off and on again.
If the problem persists,
·
contact your Siemens
Support/„Expert Center".
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