Table 60 Troubleshooting The Password; Table 61 Troubleshooting The Wlan Interface; Problems With The Password; Problems With The Wlan Interface - ZyXEL Communications Wireless-11g Access Point ZyXEL G-1000 v2 User Manual

ZyXEL G-1000 v2 User's Guide

Problems with the Password

Table 60 Troubleshooting the Password

PROBLEM CORRECTIVE ACTION
I cannot access the The Password and Username fields are case-sensitive. Make sure that you enter the
G-1000 v2. correct password and username using the proper casing.
Use the RESET button on the top panel of the G-1000 v2 to restore the factory default
configuration file (hold this button in for about 10 seconds or until the link light turns
red). This will restore all of the factory defaults including the password.

Problems with the WLAN Interface

Table 61 Troubleshooting the WLAN Interface

PROBLEM CORRECTIVE ACTION
Cannot access the Make sure the link light on the ZyXEL device is on.
G-1000 v2 from the
Check that both the G-1000 v2 and your wireless station are using the same security
WLAN.
settings. Refer to
I cannot ping any Make sure the link light on the ZyXEL device is on.
computer on the
Make sure the wireless adapter on the wireless station(s) is working properly.
WLAN.
Check that both the G-1000 v2 and wireless station(s) are using the same
Name(SSID), channel and WEP keys (if WEP encryption is activated).
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Chapter 4, "Wireless LAN," on page 49 to confirm your settings.
Chapter 18 Troubleshooting