G-3000H User's Guide
Problems with the Password
Table 85 Troubleshooting the Password
PROBLEM
CORRECTIVE ACTION
I cannot access the
The Password and Username fields are case-sensitive. Make sure that you enter the correct
ZyAIR.
password and username using the proper casing.
Use the RESET button on the top panel of the ZyAIR to restore the factory default
configuration file (hold this button in for about 10 seconds or until the link LED turns red). This
will restore all of the factory defaults including the password.
Problems with Telnet
Table 86 Troubleshooting Telnet
PROBLEM
CORRECTIVE ACTION
I cannot access the
Refer to the
ZyAIR through
Ethernet connection.
Telnet.
Problems with the WLAN Interface
Table 87 Troubleshooting the WLAN Interface
PROBLEM
CORRECTIVE ACTION
Cannot access the
Make sure the wireless card is properly inserted in the ZyAIR and the link LED is on.
ZyAIR from the
Make sure the wireless adapter on the wireless station is working properly.
WLAN.
Check that both the ZyAIR and your wireless station are using the same ESSID, channel and
WEP keys (if WEP encryption is activated).
I cannot ping any
Make sure the wireless card is properly inserted in the ZyAIR and the link LED is on.
computer on the
Make sure the wireless adapter on the wireless station(s) is working properly.
WLAN.
Check that both the ZyAIR and wireless station(s) are using the same ESSID, channel and
WEP keys (if WEP encryption is activated).
220
Problems with the Ethernet Interface
section for instructions on checking your
Appendix A Troubleshooting