Prestige 1600 Universal Access Concentrator
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:
When Contacting Customer Support Representative
When you contact your customer support representative, have the following information ready:
Prestige model and serial number
Information in Menu 24.2.1 -System Information
Warranty information
Date you received your Prestige
Brief description of the problem and the steps you took to solve it.
Method
E-MAIL - Support/ Sales
Location
Worldwide
support@zyxel.com.tw
support@europe.zyxel.com
sales@zyxel.com.tw
North
support@zyxel.com
America
sales@zyxel.com
Scandinavia
support@zyxel.dk
sales@zyxel.dk
Austria
support@zyxel.at
sales@zyxel.at
Germany
support@zyxel.de
sales@zyxel.de
iv
Telephone/Fax
Web Site/ FTP Site
+886-3-578-3942
www.zyxel.com
www.europe.zyxel.
com
+886-3-578-2439
ftp.europe.zyxel.co
m
+1-714-632-0882
www.zyxel.com
800-255-4101
+1-714-632-0858
ftp.zyxel.com
+45-3955-0700
www.zyxel.dk
+45-3955-0707
ftp.zyxel.dk
+43-1-4948677-0
www.zyxel.at
+43-1-4948678
ftp.zyxel.at
+49-2405-6909-0
www.zyxel.de
+49-2405-6909-99
Customer Support
Regular Mail
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan 300,
R.O.C.
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
ZyXEL Communications
Services GmbH.
Thaliastrasse 125a/2/2/4 A-
1160 Vienna, Austria
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany
Customer Support