Troubleshooting - Canton Smart Sounddeck 100 Operating Instructions Manual

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Troubleshooting

Please find attached an overview of the most common problems. If you have further questions, please contact your Canton dealer,
contact our service hotline at Tel. + 49 (0) 6083 287-87 or send us an e-mail to: info@canton.de
Problem
The Sounddeck 100
does not respond to
the remote control.
No sound.
Sound reproduction
too soft.
The Sounddeck 100
does not turn on.
46
Possible cause
1. The battery is empty.
2. Protective film not removed.
1. Sound format of the source device selected is
incorrectly.
2. There is no signal from the player resp. the
volume is set to "zero".
3. The cable is not connected correctly or
defective.
1. Volume of the Sounddeck 100 or the source
device (especially mobile devices) is set too low.
2. The max. possible volume was limited by the
"Volume" function [VOL].
1. Mains cable not connected to power outlet
and / or Sounddeck 100.
Solution
1. Replace the battery. Observe correct battery type and
correct polarity when inserting the battery.
2. Remove the protective film at the remote control.
1. Please check the setting of your source device.
2. Unlock the digital output on the source device, increase
the volume (please refer to the manual of the device).
3.1 Check the connection between the player and the
Sounddeck 100 and replace the cable if necessary.
3.2 Make sure that the protective caps on the connectors
of the optical cable (TOSLINK) are removed.
1. Increase the volume, especially at (mobile) devices, with
the "Volume" button.
2. Increase the max. possible volume according to the
instructions.
1. Make sure that the power cable is correctly connected to
the Sounddeck 100 and the power outlet and is fully plugged
in.