Zoom X5V User Manual page 82

You are dialing according to the guidelines your service
provider gave you. Your provider's web site should provide
instructions and examples. For instance, you may need to dial
local calls as though they were long distance. Or, you may need
to dial a call within your country as though you were calling
from outside the country—beginning with an international
prefix such as 00, followed by the country code, city code or
area code, and local number.
You aren't taking too long between digits when you dial a
number. If you take a very long time, the X5v may register that
you have completed dialing before you are through. If this is a
possibility, hang up and try again.
When some people call me, my Caller ID display doesn't
work.
Some phones that display caller ID are very sensitive to ring type.
If you are using the VoIP version of the ring and tone sounds but
find that the Caller ID display on your phone is unreliable, try
switching back to the standard ring and tone configuration. See
page 34 for instructions.
The Caller ID setting may not be set to the right value for your
phone. You have one of two choices, Bell 202 or V.23. Go to the
X5v's Voice over IP page and click the Advanced VoIP Setup
button to check your setting.
Your service provider may not pass through caller information for
all calls, in particular, DID calls to your VoIP connection that
come from the PSTN. Check with your provider's customer
support.
My phone's ring sounds strange.
If you don't like the ring, you can change it. Go to the X5v's VoIP
page and click Select Tone & Ring by Country/Region (see
page 34 for instructions on changing your ring). Note: Some
country selections include two choices, one of which is a special
VoIP ring. This ring sounds a little different from the standard ring
for that country or region.
82
X5v
ADSL User's Guide