Zoom X5V 1610 Quick Start Manual

Adsl voip gateway & global village voip service series 0225
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Quick Start

X5v ADSL VoIP Gateway &
Global Village
This Quick Start covers instructions for Windows PC users.
Macintosh and Linux users should refer to the User's Guide on
the CD, which also has additional information for Windows
users. The CD also contains a Glossary of technical terms and
Customer Support information.
Important! Before You Begin
Before installing your X5v, you must have DSL service
enabled on your telephone line. To do this, you need to sign
up with a DSL service provider.
What's in the Package
Gateway
Power Cube
VoIP Service
Software CD-ROM
ADSL Cord
Ethernet Cable
USB Cable

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Summary of Contents for Zoom X5V 1610

  • Page 1: Quick Start

    Quick Start X5v ADSL VoIP Gateway & Global Village This Quick Start covers instructions for Windows PC users. Macintosh and Linux users should refer to the User’s Guide on the CD, which also has additional information for Windows users. The CD also contains a Glossary of technical terms and Customer Support information.
  • Page 2: What You Will Need

    The CD contains the installation software, documentation, warranty, and Customer Support information. If anything is missing or damaged, contact Zoom Customer Support or your retailer or distributor. In addition, you may have • Phone-jack adapter to adapt the RJ-11 phone cord to a different phone jack (certain units only) •...
  • Page 3: Step 2: Installing The Hardware

    You MUST install the software BEFORE installing the hardware. 1 1 1 1 Your computer must be on. Insert the supplied CD into the CD-ROM drive. The CD starts automatically and the Main Menu opens. (Note: If the CD does not start automatically, on the desktop, click the Start button, click Run, and then type D:\setup.exe, where D is the letter of your CD-ROM drive.) 2 2 2 2...
  • Page 4 the wall where you would normally plug in a standard phone). This jack must be a jack that has been connected to ADSL service. c c c c If possible, connect the X5v using your computer’s Ethernet port: Plug one end of the included Ethernet cable into one of the X5v’s LAN jacks (1, 2, 3, or 4) and plug the other end into the computer’s Ethernet port.
  • Page 5: Step 3: Configuring Internet Explorer

    that is sharing the DSL phone line. (Do not plug a filter between the phone wall jack and the X5v.) Phone filters block the DSL frequencies so that someone making a normal phone call won’t hear noise on the line. They also keep phone conversations from interfering with DSL performance.
  • Page 6 Windows 98/Me/2000 users: From the desktop, click the Start button, point to Settings, and then click Control Panel. In Control Panel, click the Internet Options icon. 2 2 2 2 In the Internet Properties dialog box, click the Connections tab. 3 3 3 3 On the Connections tab, click Setup.
  • Page 7: Step 4: Configuring Adsl

    2 2 2 2 Log in by typing the following information in lower-case letters. (You will need this user name and password each time you want to open up the Zoom DSL VoIP Gateway Web- Console.) User Name: admin Password: zoomvoip 3 3 3 3 The Basic Setup page displays.
  • Page 8 You need to fill in at least three of these boxes: VPI, VCI, and Encapsulation. Your service provider may have given you these settings, although most do not. If you have them, it will make installation a little faster and easier, but don’t worry if you don’t have them.
  • Page 9 3 3 3 3 If the Encapsulation setting that you entered starts with either PPPoE or PPPoA: Click Write Settings to Flash and Reboot and Confirm. Once the process is complete, the X5V’s LINK light should remain on steady (this should take about 15 seconds).
  • Page 10 the Encapsulation you select. If you are using PPP, your service provider should have given you a username (usually your email address or the characters preceding the @ sign in your email address) and a password. These are NOT the username and password that you used to get into the Basic Setup menu.) If you cannot remember or cannot find your username and password, call your service provider and tell...
  • Page 11 Encapsulation setting, you must check now to make sure that your IP Addressing is correctly set if you haven’t already done so. See Setting IP Addressing below. If there are no more settings shown for your service provider, and you cannot connect, refer to the Troubleshooting Tips on page 12.
  • Page 12 Connection Troubleshooting Tips If the X5v’s LINK light continually blinks and does not stay solidly lit, make sure that: • The RJ-11 phone cord is firmly plugged into the wall jack and the ADSL port on the back of the X5v (not the PHONE port).
  • Page 13: Step 5: Setting Up Voip Service

    Village VoIP telephone number. To set up your personal Global Village account, click the Voice over IP icon at the top of any page of the Zoom DSL VoIP Gateway Web-Console, and then click the Global Village Features button at the bottom of the page.
  • Page 14 To let you try out the service, we’ve included 10 minutes of free calling to anywhere in the USA, UK, and more than a dozen other countries. From the web site, you can also review and change your Global Village account, view logs of incoming and outgoing calls, access your phone directory, and take advantage of a number of other features including call conferencing, call forwarding, call blocking, and voice mail.
  • Page 15 Note: In the event of a power failure, the X5v routes all calls as conventional calls. Tips for Making VoIP Calls Distinctive Ring and Dial Tone: The X5v’s ring and dial tone sound different from your normal phone. This means that you can easily tell by the ring that you are receiving a VoIP call.
  • Page 16: Do I Need To Do Anything

    To Play Online Games Using Your X5v Setting up the X5v for online gaming depends on what you want to do: • If you have Xbox Live, go to page 22. • If you have PlayStation 2, go to page 23. •...
  • Page 17: Setting Up A Virtual Server

    Important! If your computer already has firewall software installed: If you have third-party firewall software installed on your computer, such as the Windows XP firewall, you may need to deactivate it before opening ports by setting up a virtual server or a DMZ.
  • Page 18 2 2 2 2 Choose an IP Address for Gaming. Click on the Zoom X5v icon on your desktop (or type 10.0.02 in your Web browser just the way you would normally type a web address) to get to the X5v’s Main Page. Click the Advanced Setup icon, then click LAN Settings.
  • Page 19 screen. Highlight your NIC card’s TCP/IP entry (it should start with TCP/IP and have the characters 10/100, NIC, or Ether in it – and not have the words AOL, Dial-up, or Adapter). Click Properties to display the Windows TCP/IP Properties dialog box.
  • Page 20 Virtual Server button. If you already closed the Zoom DSL VoIP Gateway Web- Console, click on the Zoom X5v icon on your desktop (or type 10.0.0.2 in your Web browser) and click the Advanced Setup icon. 7 7 7 7 Configure the Virtual Server.
  • Page 21 and will work with any game, but it keeps the X5v’s firewall from providing any security for your system. If you want to continue, enter the information shown below now on the Virtual Server configuration screen. Public Port Inbound port from the Internet that you want to open.
  • Page 22 8 8 8 8 After entering the above information, click Add This Setting. 9 9 9 9 Click Write Settings to Flash and Reboot. Your computer will reboot. If you need to open additional ports, go back to Step 3 and repeat Steps 3 through 9. IMPORTANT: Outside game players will need to know the X5v’s WAN IP address.
  • Page 23 from the menu. Then, from the Dashboard, select Xbox Live and follow the prompts. Note: You will need your subscription code to activate your account—this number is located on the CD’s sleeve. (If you require more detailed instructions, please refer to your Xbox Live documentation.) That’s it! You can load one of the demo games included on your Xbox Live CD or use any other Xbox Live-enabled game to begin.
  • Page 24 5 5 5 5 Fill out these fields: IP address 10.0.0.50 Netmask 255.255.255.0 Default router 10.0.0.2 Then select Continue. 6 6 6 6 Fill out these fields: Primary DNS 10.0.0.2 Secondary DNS 10.0.0.2 Then select Continue. 7 7 7 7 Select Test Settings.
  • Page 25: If You Need Help

    Zoom has many Technical Support services available to its customers. Please click the Customer Support button on the CD. If you no longer have the CD, please go to www.zoom.com and select Technical Support. The CD also has more detailed information about installing your X5v, configuring it for a number of common applications, and using it.
  • Page 26 We post updated tables on our web site. If your country isn’t listed, please consult www.zoom.com Note to USA customers Note to USA customers...
  • Page 27 Table B: Other Countries Service Provider VPI VCI Encapsulation Australia-Telstra Argentina Belgium-ADSL Office Belgium-Turboline Bolivia Colombia-EMCALI Denmark-Cybercity, Tiscali France (1) France (2) France (3) Germany Hungary-Sci-Network Iceland-Islandssimi Iceland-Siminn Israel Italy Jamaica (1) Jamaica (2) Jamaica (3) Kazakhstan Netherlands-BBNED Netherlands-MX Stream Portugal Saudi Arabia (1) Saudi Arabia (2)
  • Page 28 Service Provider VPI VCI Encapsulation Sweden-Telenordia Sweden-Telia Switzerland Turkey(1) Turkey(2) UK (1) UK (2) Venezuela-CANTV Vietnam PPPoE 1483 Bridged IP LLC PPPoE LLC PPPoE LLC PPPoA VC-MUX PPPoA VC-MUX PPPoE LLC 1483 Routed IP LLC PPPoE LLC ADSL X5v Quick Start...
  • Page 29: Regulatory Information

    Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX.
  • Page 30 Industry Canada Emissions Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Industry Canada CS03 Statement Notice: The Industry Canada label identifies certified equipment.
  • Page 31: Declaration Of Conformity

    Annex II (Conformity Assessment procedure referred to in article 10[3]). The following notified body has been consulted in the Conformity Assessment procedure: N/A. The technical documentation as required by the Conformity Assessment procedure is kept at Zoom Technologies, Inc. at the address shown above.
  • Page 32 3135-D 27311 ©2005...

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