Zoom ADSL X6v User Manual
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Zoom ADSL X6v User Manual

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Summary of Contents for Zoom ADSL X6v

  • Page 1 DRAFT Version ADSL X6v U S E R G U I D E...
  • Page 2 Important Safety Measures • To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-listed or CSA-certified phone cord. • Do not use this product near water — for example, in a wet basement or near a swimming pool or bathtub.

  • Page 3: Table Of Contents

    Setting Up Security Using WEP.........34 4. Setting Up VoIP Service..........37 Using the Zoom Configuration Manager to set up VoIP service................37 Quick Setup of a Zoom X6v for Use with a SIP VoIP Service ................37 Other Configuration Settings........40 Firmware Upgrades............42 Making Phone Calls – The Basics ......43...
  • Page 4 Advanced Features - Controlling the X6v from Your Phone.................44 Resetting Your X6v ............45 5. The X6v and Online Gaming........46 Do I Need to Do Anything? ........46 Setting Up the X6v for Online Gaming ......47 Step 1: Choosing an IP Address for Gaming .....47 Step 2: Setting Up a Virtual Server or DMZ ....52 6.
  • Page 5 Restoring Factory Settings ..........108 Backing Up and Restoring Your Configurations..109 Updating Your Firmware ..........110 Appendix A..............111 Appendix B..............115 Appendix C..............118 Macintosh TCP/IP Settings ........119 Linux TCP/IP Settings..........121 Windows TCP/IP Settings........122 Appendix D..............125 Appendix E..............130 Appendix F ..............134 Appendix G ..............135 Declaration of Conformity ........138 Table of Contents...

  • Page 6: Overview

    Call Waiting and Caller ID, backing up and restoring the X6v configuration, updating the firmware, and creating a fixed IP address. You can find the latest information about the X6v at the Zoom Web site: www.zoom.com/techsupport/DSL/????x6v.shtml Overview...

  • Page 7: Installation Instructions

    • Phone cord • Power cube • The CD contains the installation software, documentation, warranty, and Customer Support information. If anything is missing or damaged, please contact Zoom Customer Support or whoever sold you the modem. Chapter 1: Installation Instructions...

  • Page 8: Before You Begin

    In addition, the package may include: • A splitter to enable you to use a single DSL wall jack for both an Internet connection and for telephone service (certain countries only) • Phone-jack adapter to adapt the phone cord to a particular phone jack (certain countries only) •...

  • Page 9: Installing The X6V

    Windows Installation Windows users can quickly install the software and hardware and configure the X6v using Zoom's multilingual Installation Assistant on the CD. If you have already run the Installation Assistant, please go to Setting Up a Wired Network on page 23.
  • Page 10 Close all open programs, including antivirus software or pop- up blockers. Insert the supplied CD into the CD drive of your computer. The CD should start automatically. (If the CD does not start automatically, on the desktop, click the Start button, click Run, and then type E:\setup.exe, where E is the letter of your CD drive.) Windows Vista:...

  • Page 11: Macintosh And Linux Installation

    If you are prompted to enter your user name and password, remember that they are case-sensitive: When you complete the installation and setup, click Finish to update your modem and close the Install Assistant. Congratulations! You have established communication and your computer is now connected to the Internet.

  • Page 12: Installing The Hardware

    Installing the Hardware Shut down and power off your computer. (This can be any one of the computers that you plan to use with the X6v In a typical situation, this would be the computer that is closest to your DSL wall jack.) Rotate the antenna on the back of the modem to a vertical position.
  • Page 13 Turn the computer on. Plug one end of the supplied phone cord into the modem’s DSL port and the other into the DSL wall jack. The blinking INTERNET light should become steady on. If it does not, refer to Troubleshooting on page 125. Note: In some countries, including the UK, the modem comes with a splitter.

  • Page 14: Establishing Communication

    TCP/IP Settings on page 121 for instructions. You must set up the X6v so that it can communicate with your Internet service provider. To do this, you use the Zoom Configuration Manager. Close all programs including antivirus software and pop-up blockers.
  • Page 15 If you are not prompted for a User Name and Password, do the following in this order: Recheck all connections; restart the modem and computer; and reset the modem by inserting a paper clip into the Reset pinhole in the modem’s back panel and pressing it three times.
  • Page 16 If the X6v finds a 1483 Bridged or 1483 Routed connection, you have the option of using either dynamic or static IP addressing. Depending on your situation, select the appropriate option button: − [MOST USERS] Ensure that Obtain an IP address Automatically is selected if you are using Dynamic Host Configuration Protocol (also known as DHCP or dynamic IP addressing).
  • Page 17 (Your Username is typically your email address or the characters preceding the @ sign in your email address. This is NOT the same Username and Password that you used earlier to open the Zoom Configuration Manager.) Chapter 1: Installation Instructions...
  • Page 18 If you selected 1483 Bridged or 1483 Routed, you have the option of using either dynamic or static IP addressing. Depending on your situation, select the appropriate option button: − [MOST USERS] Ensure that Obtain an IP address Automatically is selected if you are using Dynamic Host Configuration Protocol (also known as DHCP or dynamic IP addressing).

  • Page 19: Setting Up A Network

    Congratulations! You have established communication and your computer is connected to the Internet. If you want to connect other computers to the X6v, continue with Setting Up a Network below. If you want to configure a VoIP account, first set up your network -- if desired -- and then continue with Chapter 4, Setting Up VoIP Service on page 37.

  • Page 20: To Connect A Network Device

    Shut down and power off the computer you want to connect to the X6v (This is important because the computer must locate the correct IP address for the modem. This is done when the computer is turned back on in step 3 below.) Plug one end of an Ethernet cable into one of the modem’s ETHERNET ports and plug the other end into the computer’s Ethernet port.
  • Page 21 Navigator) on each computer and try to connect to a familiar Web address. {There appears to be no discussion of setting up Static IP Addresses on the LAN side of the X6v in this document. There is a help page on the X6v that describes how to set the ATA portion of the device to a static IP first when the X6v’s LAN-side DHCP server is disabled.

  • Page 22: Universal Plug And Play

    There is no setup for you to do. If You Need Help Zoom has many Technical Support services available to its customers. You can access these services in a variety of ways: •...

  • Page 23: Setting Up Your Wireless Network

    Setting Up Your Wireless Network This chapter discusses how to set up a wireless network using computers that have built-in wireless capabilities and/or a wireless adapter. Chapter 3 provides information about implementing network security. Note that for each computer added to your wireless network, you will need to take appropriate steps for setting up that computer.
  • Page 24 utility to configure their device. If this is so, set up your computer’s wireless connection using the instructions on page 28 for Connecting a Wireless-enabled Computer to the X6v. Chapter 2: Setting Up Your Wireless Network...

  • Page 25: Connecting A Windows Vista Computer With Built-In Wireless Capabilities

    3. Some desktop and notebook computers may need a wireless network adapter installed. This can be a USB adapter, PC Card adapter, or PCI adapter. When you install the adapter, make sure that it is set to infrastructure or access point mode (NOT ad-hoc or peer-to-peer mode).
  • Page 26 computer and the X6v as described in the Troubleshooting Tips on page 125. In the Successfully connected to [desired network] dialog box, you have three options. You can: • Select Save the network and Start this connection automatically if you always want to connect to the same network.

  • Page 27: Connecting A Windows Xp Computer With Built-In Wireless Capabilities

    Use Windows to configure my wireless network settings check box is selected by default). Select zoom from the Available networks list, then click the Configure button to add it to the Preferred networks list. The notebook will try to connect to the Internet using the wireless networks listed here, in the order in which they appear.

  • Page 28: Connecting A Wireless-Enabled Computer To The X6V28

    When the SSID (Service Set Identifier) of your X6v wireless network appears in the list—the SSID is zoom— select it as the network you want to use to connect to the Internet.
  • Page 29 By default, the X6v uses channel 10. If you need to change this channel, you must do so using the Wireless Setup page of the Zoom Configuration Manager. If you want to secure your wireless network so it won’t be accessible by others, you should specify security settings.

  • Page 30: Checking Your Settings

    Checking Your Settings If you ever need to check your wireless settings, you can do so from the Wireless Setup page. This page is available in the Zoom Configuration Manager by clicking the Wireless icon. The table below explains the settings: This setting…...

  • Page 31: Setting Wireless Security

    Setting Wireless Security When you first set up your wireless network, security is turned off by default. This means that your wireless signal is not encrypted and that anyone with compatible wireless technology can access your computer network and the Internet using your wireless connection.
  • Page 32 Chapter 3: Setting Wireless Security...

  • Page 33: Setting Up Security Using Wpa2 Or Wpa

    WPA2 or WPA. If they do not, skip to Setting Up Security Using WEP. Click the Wireless icon in the Zoom Configuration Manager. This will open the Wireless Setup page. Go to Encryption (which should say None) and select WPA2 or WPA from the drop-down menu.

  • Page 34: Setting Up Security Using Wep

    We recommend that most people configure their WEP for 64-bit security. Click the Wireless icon in the Zoom Configuration Manager. This will open the Wireless Setup page. Go to Encryption (which should say None) and select WEP-64 bit (or WEP-128 bit for more security, but diminished network performance) from the drop-down menu.
  • Page 35 The Passphrase is case-sensitive and can be up to 8 characters. If ALLof the wireless devices (clients) on the network are Zoom devices, go to step 3. If some or all or the devices are not Zoom devices, go to step 4.
  • Page 36 If any or all of the other wireless devices on the network (clients) are not Zoom devices, you will enter one of the keys shown below the Passphrase on each client. You must enter the same key for each device. The key that you must use is the key corresponding to the Default Key number shown.

  • Page 37: Setting Up Voip Service

    An account set up with a VoIP service provider. If your X6v did not come with an account set up, follow the instructions below, Using the Zoom Configuration Manager to set up VoIP service. You will need to go to your service provider’s Web site and sign up for service if you have not already done so.
  • Page 38 Reset pinhole in the modem’s back panel and pressing it three times. Next, navigate to the Zoom Configuration Manager’s page called Your VoIP Account. From the home page, click the VoIP button at the top of the screen. This will bring up a new set of buttons at the top of the page.
  • Page 39 To configure your X6v for a SIP account, fill in entries on this Your VoIP Account page, as required for your service. In most cases, you need only be concerned with the bolded entries. Entry What it means Service This is the name of the service provider Provider seen when someone logs into this X6v Outbound...

  • Page 40: Other Configuration Settings

    You may wish to change other parameters as well. For the most part, these should be self-explanatory as you navigate through the Zoom Configuration Manager. Some popular items are: To change codec priority (note that if you want to force use of...
  • Page 41 Default emergency numbers routed via the PSTN To modify dialing behavior (for example, with respect to national numbers, etc.): Subscription Services…Operating Mode Ipbx input pattern voip cfg Ipbx input pattern pstn cfg To send local numbers to the PSTN: Basic button at top of page…X6v Express Setup Non-VoIP calls Chapter 5: The X6v and Online Gaming...

  • Page 42: Firmware Upgrades

    If you would like Zoom to notify you via email when a firmware upgrade is available, please sign up for this free service at www.zoom.com/ata_update.

  • Page 43: Making Phone Calls - The Basics

    If your unit does not have the word TELCO on the front panel, continue with step 4. For X6v units with a TELCO jack: Plug one end of the supplied telephone cord into the X6v’s TELCO jack and the other end into your home or office’s telephone jack, one where you would normally plug in a standard telephone.

  • Page 44: Advanced Features - Controlling The X6V From Your Phone

    Advanced Features - Controlling the X6v from Your Phone Your X6v has a number of features that relate to calls traveling through the Internet. These features can be controlled from the phone plugged into your X6v as described below. For all these commands you first take the phone off-hook and then enter the command.

  • Page 45: Resetting Your X6V

    The commands above let you use a phone to directly control the X6v. Some VoIP service providers also let you control some of these features by using the setup screens for your account. Note also that these features apply only to VoIP calls, not calls that travel through the traditional phone network by way of your TELCO jack.

  • Page 46: The X6V And Online Gaming

    The X6v and Online Gaming This chapter covers the set up of the for online gaming with a desktop, notebook, Xbox® Live, or Playstation® 2. Do I Need to Do Anything? There are three cases where you need to set up your modem in order to play online games: •...

  • Page 47: Setting Up The X6V For Online Gaming

    • If you are using your computer to play a multi-player game and you want to host the game. Popular multi-player games include Half Life, Diablo II, Delta Force, Hexen II, Myth, Quake II, and Warcraft II, III. • If you are playing an online game using Xbox® Live or PlayStation®...
  • Page 48 If you are using Xbox or PlayStation 2, connect the device to your modem with an Ethernet cable. On your TV screen, locate Network Settings and select Connect. Click the Advanced Setup icon in the Zoom Configuration Manager. Chapter 5: The X6v and Online Gaming...
  • Page 49 On the Advanced Setup page, click the LAN Configuration button. Next click the Add DHCP Fixed Host button. The Create New DHCP Server Fixed Host page appears: Before you can enter an IP address, you need to enter the MAC (Media Access Control) address of your computer or gaming system.
  • Page 50 In the Command Prompt or MS-DOS window (after C:\> or C:\WINDOWS>), type ipconfig, leave a space, then type /all It should look like this: ipconfig /all Press Enter. The MAC address is displayed as the 12- digit Physical Address or Internet Adapter address. Write this address down and keep it handy.
  • Page 51 On the Connection Test menu, select Advanced. The MAC address is displayed on the Advanced Broadband Settings screen. Write the address down and keep it handy. Continue with Step 5. Now that you have determined the MAC address, you can assign your computer or gaming system an IP address.

  • Page 52: Step 2: Setting Up A Virtual Server Or Dmz

    Step 2: Setting Up a Virtual Server or DMZ You set up either a virtual server or a DMZ (Demilitarized Zone) so that the modem’s firewall won’t block the other players from your system during your gaming. The main difference between the virtual server and the DMZ is the amount of access someone has to your system.

  • Page 53: Your Computer

    Setting Up a Virtual Server or DMZ on Your Computer Note: If you have third-party firewall software, such as the Windows XP firewall, installed on your computer, you may need to deactivate it before setting up the virtual server or DMZ. Otherwise your computer may block the ports you want to open.
  • Page 54 Make the following entries: Setting Values Internal IP Enter the IP address that you specified on Address the Create New DHCP Fixed Host Server page. Protocol If you know your protocol (udp or tcp) and port number(s) from your game instructions, select the protocol from the list.
  • Page 55 End Port If you designated your computer as a DMZ, you do not have to enter anything here. If you are playing another peer-to-peer or multi-player game, your game instructions should tell you what ports to enter here. To enter a number, you must enter tcp or udp in the Protocol box.
  • Page 56 Setting Up a DMZ on an Xbox® Live Click the Advanced Setup icon. Then, click the Virtual Server/DMZ button to display this page: On the Virtual Server/DMZ page, click the Add Virtual Server/DMZ link to display the Add Virtual Server/DMZ page: Make the following entries: Setting...
  • Page 57 Click Save Changes and then Write Settings to Flash. Update the Xbox Dashboard: Make sure you have your Xbox Live Starter Kit at hand. Insert the Xbox Live CD into your Xbox. Once the update is complete, the main menu will include a Xbox Live entry. Insert the Xbox Communicator module into the Xbox Controller expansion slot (top slot).
  • Page 58 Setting Up a DMZ on a Playstation® 2 Click the Advanced Setup icon. Then, click the Virtual Server/DMZ button to display this page: On the Virtual Server/DMZ page, click the Add Virtual Server/DMZ link to display the Add Virtual Server/DMZ page: Make the following entries: Setting...

  • Page 59: Using Advanced Setup

    However, those who want or need to change the settings can do so using the Advanced Setup page in the Zoom Configuration Manager. This chapter explains the advanced options and features of the modem and how to apply them to your network.
  • Page 60 Note: Users who want to set up Quality of Service (described in this section) can do so more easily using the Zoom Install Assistant. Chapter 6: Using Advanced Setup...

  • Page 61: Viewing The Advanced Setup Options

    Viewing the Advanced Setup Options You open the Advanced Setup page by clicking the Advanced Setup icon at the top of the Zoom Configuration Manager. The page opens and displays buttons organized into three groups: Configuration, Status, and Administration: Configuration Options When you click a Configuration button, a page opens to the option you selected.
  • Page 62 This button… Opens a page that lets you… Firewall Define an additional layer of security for the computers in your network. For example, if you create a DMZ interface using the Virtual Server/DMZ page (see below), you can enable the firewall filtering and add a security policy that blocks certain protocols from reaching the DMZ machine.

  • Page 63: Status Options

    This button… Opens a page that lets you… PPP Half Share the public IP address assigned by your ISP Bridge with a single PC on the LAN. This avoids problems caused by certain applications having to work through NAT (such as online games or FTP servers) and avoids the need to run a PPP software stack on the PC.

  • Page 64: Administration Options

    The buttons in the Administration group are typically used for administrative tasks, such as updating the modem’s firmware, changing your Zoom Configuration Manager password, putting back your modem’s configuration file. The following table lists each button in the Administration group and gives a brief description of the things that you can do with that feature.

  • Page 65: Using The Wan Configuration Settings

    This button… Opens a page that lets you… Backup/Restore Save your current configuration settings so Config that they may be restored at a later time. Diagnostic Tests Run a diagnostic test to help isolate any problems you may be having. Using the WAN Configuration Settings When do I need the WAN Configuration page?
  • Page 66 WAN Configuration page The table on the next page describes the settings on the WAN Configuration page and the values that you can enter. After you enter your values, click Save Changes and then Write Settings to Flash. Chapter 6: Using Advanced Setup...
  • Page 67 Your DSL provider supplies this username when you sign up for DSL service. (It is not the same as the username and password for the Zoom Configuration Manager.) Password Your DSL provider supplies this password when you sign up for DSL service.
  • Page 68 Setting Description Disconnect timeout The amount of time before the PPP connection drops if there is no activity. A value of 0 means stay connected even if your network stays idle. Authentication The type of authentication protocol used during the negotiation of the PPP connection.
  • Page 69 Setting Description IP Address, Subnet If you are using a Static IP address, enter Mask, Default the values for IP Address, Subnet Mask, Gateway, and DNS Default Gateway, and DNS server that your service provider gave you. You must also be using the 1483 protocol. Ethernet Filter Type Specifies the type of Ethernet filtering that is performed by the bridge interface.
  • Page 70 Setting Description RIP is an Internet protocol that you can set up to share routing table information with: • LAN devices that support RIP • Remote networks connected via the DSL line • Your ISP’s location Most small home or office networks do not need to use RIP since they have only one router and one path to an ISP.

  • Page 71: Using The Ethernet Configuration Settings

    Using the Ethernet Configuration Settings Do I need to change my Ethernet settings? The Ethernet Configuration page contains information about the Ethernet ports on your DSL modem. Typically you should not need to change these settings. However, if you are having problems establishing your Ethernet connection, you may need to change the Speed/Duplex value to match that of the Ethernet NIC in your computer.

  • Page 72: Setting Up A Static Routing Table

    Setting Description Linked A check mark indicates that the Ethernet port is connected. Speed/Duplex If you are having problems establishing your Ethernet connection, try setting the Speed/Duplex value to match that of the Ethernet NIC in your computer. Setting Up a Static Routing Table Do I need static routing? Most users do not need to set up static routes.
  • Page 73 Here is a picture of the Static Routes page: The following table describes Routing Table settings. If you change any of the settings, click Add, and then Write Settings to Flash. Setting Description Existing Routes This table shows the existing Static routes set up on your DSL Modem.

  • Page 74: Adding Extra Security With Advanced Firewall Filtering

    Adding Extra Security with Advanced Firewall Filtering Do I need extra security? Setting up advanced firewall security provides an additional layer of security. For example, if you create a DMZ interface for gaming using the Virtual Server/DMZ page, you can enable the firewall filtering and add a security policy that blocks IP addresses, ports, aliases, and certain protocols from reaching the DMZ machine.
  • Page 75 Important! Do not Enable Advanced Firewall Filtering on the Firewall Configuration page until you create your security policy. Otherwise, if you Enable Firewall Filtering before you create your policy, you will block all outgoing and incoming traffic. To set up your policy, click the link to Security Policy Configuration and open the page.
  • Page 76 Click the Policy Rules link of the Policy Type that you want. The Firewall Add Filter Rules page opens. Click the Add Policy Rule link. After you click the link, the Firewall Add Policy Rule page opens: Chapter 6: Using Advanced Setup...
  • Page 77 You use the settings on the Firewall Add Policy Rule page to configure your firewall security. In setting your criteria or rules, it is important to know whether you want to block traffic or allow traffic into your network. This is controlled by the Traffic Inbound and Traffic Outbound settings where you choose Allow or Block.
  • Page 78 Click Save Changes then Write Settings to Flash. Go back to the Firewall Configuration page and select Enable. Then click Write Settings to Flash. Chapter 6: Using Advanced Setup...

  • Page 79: Setting Security Logging

    Setting Security Logging What is security logging? Security logging is a list of events (computer activity and user activity) that alerts you to potential security issues. Based on the Level selected, you can record all or some of these events. It also lets you examine the effectiveness of your blocking and intrusion detection.

  • Page 80: Configuring Intrusion Detection

    Configuring Intrusion Detection What is intrusion detection? Intrusion detection protects your network from hackers who use the Internet to damage your network. Your modem’s default Intrusion Detection setting should work fine for most hacker attacks, but there is additional functionality that you can set up. Your modem offers protection from various Denial of Service (DOS) attacks;...
  • Page 81 The following table shows you the values you can enter: Setting Description Use Blacklist Blacklisting denies an external host access to your computer/network if an intrusion from a host has been detected. Access to the network is denied for ten minutes. Victim Protection The length of time that packets destined for Block Duration...

  • Page 82: Adding A Dns Server Name

    Adding a DNS Server Name Do I need to add a DNS server name? Typically you should not need to enter a DNS server name as it is assigned automatically when your connection is established. However, your ISP may instruct you to enter an IP address for a DNS server name.

  • Page 83: Creating A Virtual Server Or A Dmz

    Creating a Virtual Server or a Do I need to create a virtual server or DMZ? By default, your modem uses NAT to hide your computers from users on the Internet; however, there may be times when you want to allow access by outside users to a computer on your network. For instance, you would want to allow access if a computer in your network is hosting Internet games or running a web server.

  • Page 84: Using The Dsl Settings

    The following table shows you the values you can enter. After you enter the value, click Save Changes, then Write Settings to Flash. Setting Description Internal IP Address The IP address of the computer where you will set up the virtual server or DMZ. Note: You should use fixed IP mapping to ensure that the computer you are setting up as the virtual server or DMZ is always...
  • Page 85 connection, you may want to change a couple of the settings on the DSL Configuration page. Chapter 6: Using Advanced Setup...
  • Page 86 Here is a picture of the DSL Configuration page where you change your settings: The following table shows you the values to enter. After you enter the values, click Save Changes, then Write Settings to Flash. Setting Description BitSwap Enables or disables bit swapping in both upstream and downstream directions.

  • Page 87: Changing Your Lan Settings

    Changing Your LAN Settings When would I need to change my LAN settings? DHCP (Dynamic Host Configuration Protocol) is a protocol that enables your modem to manage the assignment of IP addresses to computers and devices on your Ethernet (LAN) network. Enabling DHCP on your modem allows it to assign temporary IP addresses to your computers whenever they connect to your network.
  • Page 88 The following table shows you the values to enter. After you enter the values, click Save Changes, then Write Settings to Flash. Setting Description IP Address The IP address of your modem. Subnet Mask The modem's subnet mask address. Status You should leave this setting on Enable.

  • Page 89: Creating A Fixed Ip Address

    Creating a Fixed IP Address How do I create a fixed IP address? You create a fixed IP Address for a computer on your network using the DHCP Server Fixed Host page. The button to this page is found on the LAN Configuration page. You will want to create a fixed IP Address if you are setting up a computer, Xbox, or Playstation for gaming.

  • Page 90: Assigning A Half Bridge Device

    Assigning a Half Bridge Device When would I assign a half bridge device? Assigning a PPP Half Bridge assigns a public IP address to a computer that you choose so you can bypass the modem’s NAT feature and open up all ports on your computer. You may want to do this if you are using an application that requires multiple ports on a computer in your network.

  • Page 91: Enabling Or Disabling Upnp

    Universal Plug and Play (UPnP) with Internet Gateway Device (IGD) protocol is installed in X6v units when they are shipped by Zoom. Change this setting only if you have a good reason to do so. To change the status of Universal Plug and Play, on the Advanced...

  • Page 92: Assigning Ports To A Pvc

    Assigning Ports to a PVC Normally you should not change Per Port PVC (Permanent Virtual Circuit) settings unless your ISP tells you to do so. If you have more than one PVC set up, you can use this feature to assign Ethernet ports to the additional PVC(s).
  • Page 93 Setting Description WLAN If you are assigning a wireless device – for example, a wireless set-top box for your television set – to an additional PVC, select this check box to assign PVC 1 to the X6’s wireless port. This port will no longer be assigned to PVC 0.

  • Page 94: Changing Http And Telnet Ports

    Changing HTTP and Telnet Ports This feature lets you change the default X6v ports for Internet and Telnet traffic. If, for example, you are running another Internet server on the network and that server is using Port 80, you need to assign a different port to the X6v to avoid a conflict.

  • Page 95: Filtering Out Mac Addresses

    Filtering Out MAC Addresses Most users will not need this feature. However, if there is a PC or other device on the X6v network that you don’t want using the Internet, you can use MAC address filtering to deny the device Internet access. (That computer or device will still be able to communicate with other devices on the LAN, such as printers.) To block Internet access, on the Advanced Setup page click MAC...
  • Page 96 Click this link to display the associated MAC address information in the top half of the screen, where you can edit it or delete it from the MAC Filters List. MAC Filters List Edit/Delete Click this link to edit or delete the associated MAC address information.

  • Page 97: Managing Access To Services

    Managing Access to Services To change access settings, on the Advanced Setup page click Management Control: services Setting Description LAN Access If a check box is selected, the associated service is enabled for local network users. The default for all services is Enabled. WAN Access Select a check box to enable the associated service for remote network users.

  • Page 98: Configuring Quality Of Service

    Configuring Quality of Service Quality of Service (QoS) helps guarantee upstream bandwidth for applications that require fast and dependable throughput. For example, QoS can slow down a photo upload so a phone call can proceed without garbling, and/or a gamer can enjoy faster response time.
  • Page 99 Note that on the QoS screen, Port 1 is the Ethernet port labeled ETHERNET 1 on the X6v back panel. Port 2 is ETHERNET 2, and so forth. Setting Description Do you want to turn If you click YES to assign priorities to the on QoS .
  • Page 100 Setting Description What guaranteed The default is 70%. You can enter a bandwidth should different whole number percent. The High Priority Ports High Priority and Medium Priority share? percentages together must be less than 100. Note: Standard Priority ports must have at least 1% of the upstream bandwidth.

  • Page 101: Tr-069

    TR-069 The TR-069 option opens the Configure CWM Parameters page, where you can allow an Access Control Server (ACS) to control and configure your X6v.CWM stands for CPE WAN Management protocol. This feature must be supported by your service provider and should be used only if the provider instructs you to enable it.
  • Page 102 Make the following entries: Setting Description URL of the Access Control Server (ACS) the X6v will communicate with. Username ACS server user name Password ACS server password Periodic Inform Specifies whether or not (true or false) Enable the X6v must periodically send information to the ACS server.
  • Page 103 Connection Request Specifies the X6v password that will Password authenticate an ACS making a connection request to the X6v.The default is welcome. Upgrades Managed If set to true, specifies that the ACS server will manage upgrades for the X6v. After you make your entries, click Save Changes and then click Return to Configure CWM Parameters page.

  • Page 104: Monitoring Dsl, Wireless, And Ethernet Status

    (Rx and Tx Packets). You can also tell if your modem has wireless encryption enabled. (To encrypt your information, click the Wireless icon in the Zoom Configuration Manager). Chapter 6: Using Advanced Setup...
  • Page 105 DSL Status Report Here is a picture of the DSL Status Report: The DSL Line State tells you where your modem is in the connection process. The three states are Training, Handshake, and ShowTime. A line state of ShowTime shows that your modem has established a physical connection to the DSLAM (DSL Access Multiplexer –...
  • Page 106 Ethernet Status Report Here is a picture of the Ethernet Status Report: The Ethernet Status Report gives you information about the receive (Rx) and transmission (Tx) rates of packets. Chapter 6: Using Advanced Setup...

  • Page 107: Changing Your Password

    When should I change my password? For added protection of your X6v settings, you should change the Zoom login password after you have logged into the Zoom Configuration Manager. Here is a picture of the page where you enter your Old Password and New Password: Enter a new password with a minimum of 8 characters (A-Z upper and lower case, 0-9).

  • Page 108: Restoring Factory Settings

    This will restore the admin/zoomDSL login to the Zoom Configuration Manager on your computer. You can login using the Zoom login and then change your password. Here is a picture of the Restore Factory Settings page: Follow the instructions on the page to reset your DSL modem to its original firmware.

  • Page 109: Backing Up And Restoring Your Configurations

    Backing Up and Restoring Your Configurations When would I need to back up and restore my configuration settings? It is a good idea to back up your configuration settings after you set up the X6v, and also before you upload new firmware. Then if the update overwrites your configurations, you can put them back using the Restore option.

  • Page 110: Updating Your Firmware

    How do I update my firmware? Periodically you may want to update the firmware on your X6v modem. To do this, you download the Image file from the Zoom Web Site to your computer. You then use the Firmware Update option to upload the file to your modem.

  • Page 111: Appendix A

    We post updated tables on our Web site. If your service provider or country is not listed in the tables below, please consult www.zoom.com Note to USA customers If your DSL service provider is not shown below, use the settings for Service Provider Not Shown at the bottom of the table.
  • Page 112 Table A: USA Service Provider VPI VCI Encapsulation AllTel (1) PPPoE LLC AllTel (2) 1483 Bridged IP LLC AT&T (1) PPPoE LLC AT&T (2) 1483 Bridged IP LLC AT&T (3) 1483 Bridged IP LLC August.net (1) 1483 Bridged IP LLC August.net (2) 1483 Bridged IP LLC BellSouth...
  • Page 113 Table B: Countries Other Than the USA Service Provider VPI VCI Encapsulation Australia-Telstra PPPoA LLC Argentina-Telecom PPPoE LLC Argentina-Telefonica PPPoE LLC Belgium-DSL Office 1483 Routed IP LLC Belgium-Turboline PPPoA LLC Bermuda (1) PPPoA LLC Bermuda (2) PPPoE LLC Bolivia (1) 1483 Routed IP LLC Bolivia (2) PPPoE LLC...
  • Page 114 Table B (Continued): Countries Other Than the USA Service Provider VPI VCI Encapsulation Spain- Albura, Tiscali PPPoA VC-MUX Spain- Colt Telecom, Ola Internet 0 PPPoA VC-MUX Spain -EresMas, Retevision PPPoA VC-MUX Spain-Knet Comunicaciones S.L. 8 PPPoA VC-MUX Spain- Servidores Voz PPPoA VC-MUX Spain-Telefonica (1) PPPoE LLC...

  • Page 115: Appendix B

    Appendix B Front and Back Panels The following table describes each LED on the front panel. Description POWER Green when the X6v is plugged into a power source. Red when a self test error is found. ETHERNET Lights if any Ethernet port of the is plugged into the Ethernet port of a powered-up device.
  • Page 116 Appendix B: Front and Back Panels...
  • Page 117 The following table describes the back panel. Port or Description Button Turns the X6v on or off. POWER Port to connect the unit to the ’s power cube. ETHERNET 1 Ethernet ports that can connect the unit to an access point, a network hub, or the Ethernet port of a ETHERNET 2 computer.

  • Page 118: Appendix C

    Appendix C TCP/IP Network Settings If you are using a Macintosh or Linux computer, you must ensure that your computer’s TCP/IP network settings are configured properly. Otherwise you will not be able to connect to the Internet. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings.

  • Page 119: Macintosh Tcp/Ip Settings

    Macintosh TCP/IP Settings How you configure your Macintosh computer’s network settings differs, depending on your Mac OS. For OS X, follow the instructions below. Otherwise go to page 120. Mac OS X From the Dock, choose System Preferences and then Network to display the Network pane.
  • Page 120 Mac OS 7.6.1 - 9.2.2 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. Under Connect via:, select Ethernet built-in. Under Configure:, select Using DHCP Server. Do not enter anything in the DHCP Client ID field. Close the TCP/IP Window.

  • Page 121: Linux Tcp/Ip Settings

    Linux TCP/IP Settings The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particular version’s documentation. Once you have followed the instructions for your Linux system, continue with Establishing Communication on page 14. Note: If you have more than one network card installed, you will need to pick distinct Ethernet identifiers for each (eth0, eth1, eth2, and so...

  • Page 122: Windows Tcp/Ip Settings

    Windows TCP/IP Settings How you configure your Windows computer’s network settings differs, depending on your operating system. Go to the section that corresponds to your Window’s operating system. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings.

  • Page 123: Windows 2000

    If you are using a static IP address: Ensure that Use the following IP address and Use the following DNS server addresses are selected and that the correct IP address, Subnet mask, Default gateway, and Preferred DNS server values appear. Windows 2000 Open the Internet Protocol (TCP/IP) Properties dialog box.
  • Page 124 Windows 98/Me Open the Internet Protocol (TCP/IP) Properties dialog box. g From the desktop, click the Start button, point to Settings, then Control Panel. h Double-click the Network icon to display the Network dialog box. Select your NIC card’s TCP/IP entry (it should include TCP/IP in it, but not AOL, Dial-up, or Adapter) and click the Properties button and then click OK.

  • Page 125: Appendix D

    DSL Username and Password correctly. (Note that this is NOT the username and password you used to log into the Zoom Configuration Manager on page 14.) If you had the modem automatically configure its settings, open the Basic Setup page, and ensure that MANUAL is selected, and then select 7 from the Virtual Circuit drop-down list.
  • Page 126 boxes provided. Click Save Changes and Write Settings to Flash. If you manually configured your modem, open the Basic Setup page, ensure that MANUAL is selected, and then enter the correct Username and Password in the boxes provided. Click Save Changes and Write Settings to Flash.
  • Page 127 These devices can produce noise and interfere with your DSL connection when they are off-hook. Problem I cannot log into the Zoom Configuration Manager. I have typed http://10.0.0.2, but I am not prompted for a User Name and Password. Solution There are several issues that could cause this problem.
  • Page 128 For Windows 95/98/Me: From the desktop, click the Start button and the point to Run. Type winipcfg, and click OK. In the subsequent dialog box, make sure the NIC adapter is highlighted in the drop-down list, click Renew, and then click Release. Then type 10.0.02 into your browser’s address bar, and the Network Password box should display.
  • Page 129 Solution The problem is most likely with your network device (such as a wireless access point, router, hub, or switch). Check these items: • Try rebooting each computer on your network. For example, if you are using a router, reboot each computer that is connected to the router.

  • Page 130: Appendix E

    Appendix E Configuring Your Web Browser Important! This section is for Windows computers only. If you are using a Macintosh or Linux computer, your browser is already configured properly. However, you must ensure that your computer’s TCP/IP settings are configured properly. See Macintosh TCP/IP Settings on page 119 or Linux TCP/IP Settings on page 121 for instructions on how to do this.

  • Page 131: Configuring Internet Explorer

    Configuring Internet Explorer The following instructions are for Internet Explorer Version 5.0 or later. (If you do not have this version, you can get a free upgrade from Microsoft Corp. If you are not sure what version you have, open Internet Explorer and from the Help menu, choose About Internet Explorer.
  • Page 132 Connection Type dialog dialog box, select I box, select Connect to connect through a local the Internet, then click area network (LAN), then Next. click Next. On the Getting Ready On the Local area dialog box, select Set up network Internet my connection manually, configuration dialog box, then click Next.
  • Page 133 Configuring Netscape Navigator The following instructions are for Netscape Navigator Version 7.2. (If you do not have Version 7.2, you can get a free upgrade from Netscape Communication Corp. If you are not sure what version you have, open Netscape Navigator and from the Help menu, choose About Netscape.

  • Page 134: Appendix F

    Appendix F Wireless Channels by Country For most countries channels 1-13 are normal for private wireless networks. The following table shows countries known to use channels other than 1-13 for private wireless networks. Country Channels France 10-13 Israel Japan 1-13 14 (802.11b only) Taiwan 1-11...

  • Page 135: Appendix G

    Appendix G Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX.
  • Page 136 FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. U.S. FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 137 1947-B 27465 ©2007...

  • Page 138: Declaration Of Conformity

    Le constructeur déclare sous son entière responsabilité que ce matériel est conforme à la Directive 1999/5/EC via les documents ci-dessous. Ce produit a reçu le marquage CE. Hiermit erklärt Zoom die Übereinstimmung des Gerätes modem mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EC. Dieses Produkt ist das gekennzeichnete CE.
  • Page 139 NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or...

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