System Alarms - DPS Telecom NetGuardian LT G2 User Manual

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15.3

System Alarms

Display Points Alarm Point
Default
33
configuration
DCP poller
34
inactive
SNMP
39
community error
Notification 1
41
failed
Notification 2
42
failed
Notification 3
43
failed
Notification 4
44
failed
Notification 5
45
failed
Notification 6
46
failed
Notification 7
47
failed
Notification 8
48
1
failed
49 NTP failed
50 Timed Tick
Dynamic
51
memory full
52 Unit reset
55 TRIP error
56 No dial tone
57 Modem failed
Description
The internal NVRAM may be damaged.
The unit is using default configuration
settings.
The NetGuardian is configured to listen for
DCP polls but has not received a poll in
over 5 minutes.
Community string does not match your
SNMP master's community string.
A notification 1 event, such as a page or
email, was unsuccessful.
A notification 2 event, such as a page or
email, was unsuccessful.
A notification 3 event, such as a page or
email, was unsuccessful.
A notification 4 event, such as a page or
email, was unsuccessful.
A notification 5 event, such as a page or
email, was unsuccessful.
A notification 6 event, such as a page or
email, was unsuccessful.
A notification 7 event, such as a page or
email, was unsuccessful.
A notification 8 event, such as a page or
email, was unsuccessful.
Communication with Network Time Server
has failed.
Toggles state at constant rate as
configured by the Timed Tick timer
variable. Useful in testing integrity of
SNMP trap alarm reporting.
Not expected to occur.
Unit has rebooted.
Not expected to occur.
Issue with connectivity.
Indicates an error has occurred during
Modem initialization.
System Alarms Display Map
Solution
Login to the NetGuardian's web browser
and configure the unit. Power cycle to see
if the alarm clears.
Check if unit can ping T/Mon or disable if
not in use.
Verify both community strings to make
sure they match.
Verify that you can ping both devices.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Try pinging the Network Time Server's IP
Address as it is configured. If the ping
test is successful, then check the port
setting and verify the port is not being
blocked on your network.
To turn the feature off, set the Timed Tick
timer to 0.
Call DPS Tech Support (559) 454-1600.
If unintentional, call DPS Tech Support:
(559) 454-1600.
Make sure Trip ID on the NetGuardian unit
matches the Trip ID on T/Mon for the unit.
If they match, call DPS Tech Support (559)
454-1600.
Check cable. If cable is securely attached,
call DPS Tech Support (559) 454-1600.
Attempt to reboot the unit. If the problem
persists, call DPS Tech Support (559) 454-
1600.