Fuji Xerox DocuPrint CP315 dw User Manual page 158

Problem
Regi Jam (Exit Sensor On JAM)
Problem
Regi jam (Exit Sensor On JAM)
occurs.
Tray1/Optional 550-Sheet Feeder Multi-feed Jam
Problem
Print media multiple-feeds occur
in tray1 or the optional
550-sheet feeder.
Bypass Tray Multi-feed Jam
Problem
Print media multiple feeds occur
in the bypass tray.
158
User Guide
Action
4b Replace the drum cartridges.
Refer
• For details, see "Replacing the Drum Cartridges (P.103)."
If the problem persists, contact Fuji Xerox local representative office or an
authorized dealer.
Action
1 Make sure that the drum cartridges are installed correctly.
If the problem persists, proceed to step 2.
2 Replace the drum cartridges.
Refer
• For details, see "Replacing the Drum Cartridges (P.103)."
If the problem persists, contact Fuji Xerox local representative office or an
authorized dealer.
Action
1 Make sure that tray1 or the optional 550-sheet feeder is properly inserted.
If using coated paper, proceed to step 2a.
If using other type of print media, proceed to step 2b.
2a Load coated paper one sheet at a time.
If the problem persists, proceed to step 3.
2b Use print media that is not damp.
If the problem persists, proceed to step 3.
3 Flex, fan, and straighten the print media.
If the problem persists, proceed to step 4.
4 Wipe the retard roller and paper feed rollers of tray1 or the optional
550-sheet feeder with a cloth moistened with water.
Refer
• For details, see "Cleaning the Retard Roller and Paper Feed Rollers of
Tray1 (P.115)."
• For details, see "Cleaning the Retard Roller and Paper Feed Rollers of
the Optional 550-Sheet Feeder (P.117)."
If the problem persists, contact Fuji Xerox local representative office or an
authorized dealer.
Action
1 Check the type of print media.
If using coated paper, proceed to step 2a.
If using other type of print media, proceed to step 2b.
2a Load coated paper one sheet at a time.
If the problem persists, proceed to step 3.