Covering Calls; Call Coverage - AT&T MERLIN 1030 Attendant's Manual

Covering Calls

CALL COVERAGE

To Program:
T/P to P Touch the button Dial * 4 + intercom
number of person you want to cover T/P to center
With Programmable Line Ringing (see page 12), you can cover only those
PBX/Centrex and outside calls that ring on lines that appear on your con-
sole. The Call Coverage feature lets you cover all ringing calls for a per-
son regardless of whether you share lines. You can cover up to five voice
terminals. The system administrator determines who can cover for whom.
When you receive a call for a person you're covering, your console rings,
the red light moves to the Cover button, and the green light flashes. To
answer the call:
Lift the handset.
You are automatically connected to the call.
If you program the covered line not to ring, however, you have to rely on
the green light that flashes next to the Cover button to let you know when
a call comes in. To answer the call:
Touch Cover.
Lift the handset.
IMPORTANT: If you have a large console, do not program the Call
Coverage feature on buttons that do not have red lights. For proper opera-
tion, a Cover button requires red and green lights to indicate line status.
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