Xerox Copycentre C20 User Manual page 100

Printer Problems
Table 5.2 Print quality problems (continued)
Problem
The job prints, but the
left and top margins are
incorrect.
Print is smeared on the
page.
Printed colors are
different from the colors
that appear on the
computer screen.
Black text is not sharp.
5-8 DocuPrint C20/NC20 User Guide
• Make sure the PAPER SIZE setting is set correctly in the Paper Menu. See
PAPER SIZE in Chapter 1 of the System Administrator Guide for more
information.
• Make sure the margins are set correctly in the software application you are
using.
• This problem is more prevalent when using the photo cartridge. Try using
coated paper or a different type of print material.
• Alter the amount of ink used through the Quick Print value in the Print
Quality menu item in the Color Menu. See Print Quality in Chapter 1 of the
System Administrator Guide for more information.
• Make sure you remove each transparency or sheet of glossy paper as it exits
the printer.
• Computer screen colors vary based upon screen resolution and display types.
They are not an accurate representation of printed colors.
• Print a Color Sample test page to use as a reference to select colors. See
Color Samples in Chapter 1 of the System Administrator Guide for more
information.
Make sure a black print cartridge is installed and not a photo print cartridge.
Action
Table 5-2 Page 2 of 3