Software Recovery; Recovery With Bootable Usb Mass Storage Device - Radware AppDirector OnDemand Switch VL Installation And Maintenance Manual

AppDirector Installation and Maintenance Guide
Troubleshooting and Recovery

Software Recovery

Before starting the software recovery procedure, contact Radware Technical Support to validate that
this is the only rescue-measure option.
The procedure used for software recovery depends on the OnDemand Switch model, as follows:
Recovery with Bootable USB Mass Storage
Recovery with Non-bootable USB or Compact Flash
ODS 3, ODS 3 S1/S2

Recovery with Bootable USB Mass Storage Device

This section describes OnDemand Switch recovery with a bootable USB mass storage device.
Note: The following procedure is current supported only using Windows.
Prerequisites:
• A USB storage device.
The following USB devices are compatible.
— Apacer Handy Steno AH223 2 GB and 4 GB
— Kingston DataTraveller 512MB, 1 GB, and 2 GB
— SanDisk 2 GB
• Ensure that the USB is first in the boot sequence, defined in the BIOS. (When you reboot, you
will get a menu for boot sequence.) The USB is, by default, first in the boot sequence.
• The
bootUsbRcvry.zip
Note: You can obtain the recovery file from www.radware.com. Log in if prompted.
Under My Updates > Software Releases, the set of products and software downloads for
which you have a license displays. For the required release version and platform select
Download Software, and download the relevant file to a server within your organization that is
accessible using FTP or TFTP.
• A valid TAR application file for the relevant version of your product. You can obtain the file from
https://www.radware.com/content/support/software/statusmatrix/default.asp?_v=statusmatrix.
• A valid system license (from your Radware TAC/sales representative)
To reinstall the software using Windows
1. Extract the archive
2. Open the command shell, and change the working directory to the directory into which you
extracted the contents of the archive file.
3. Plug the UMS device into your computer.
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Device: ODS VL, ODS VL XL, ODS 3 v.2, ODS 3 XL
recovery file.
file into a directory on your computer.
bootUsbRcvry.zip
Device: ODS 1, ODS 1 XL, ODS 2, ODS 2 XL,
Document ID: RDWR_APD_IG_1304