Table of Contents
Advertisement
Chapter 6 – Troubleshooting and Recovery
The chapter includes the following topics:
•
Troubleshooting Table for Hardware Platforms, page 59
•
Troubleshooting Fan Failure, page 59
•
Software Recovery, page 60
Troubleshooting Table for Hardware Platforms
The following table describes problems, possible causes, and solutions.
Table 12: Troubleshooting for OnDemand Switch Platforms
Problem
While installing the
application, using a USB or
compact flash, the process
stops at the boot ROM CLI.
The platform tries to run
the application but resets.
The application started,
but a warning was printed.
Poor performance on the
OnDemand Switch VL
platform.
Troubleshooting Fan Failure
This section describes how to troubleshoot fan failure.
When the platform boots, if fan failure is detected, the following message is displayed:
Warning:<date> <time> WARNING Fan failure was detected. <Number> fans are
not operational
The platform sends the warning in SNMP, Syslog, or mail traps.
Once operating, the platform checks for fan failure every 60 seconds. If fan failure is detected, a
single message is displayed and a trap is sent every 10 minutes thereafter, as long as the problem
persists.
With the problem is resolved, a single message is displayed confirming that all fans are operational.
Document ID: RDWR_APD_IG_1304
Possible Cause
No valid application (TAR file)
is found.
Either there is an invalid BIOS
or there is a hardware
problem.
May be a minor mismatch in
configuration.
Same core is used for uplink
and downlink.
Solution
Replace the TAR file in the USB or
compact flash device and try to
reinstall.
If the error persists, it is a hardware
issue.
Replace the TAR file in the USB or
compact flash device and try to
reinstall.
If the error persists, contact Radware
Technical Support.
Restart the platform
Reconnect the cables to dedicated cores
for uplink and downlinks.
59
- Quick Links:
- Important Notices
- Ondemand Switch Vl
Hide quick links:
Advertisement
Table of Contents
