Troubleshooting A Usb Device; Troubleshooting A Nic - Dell PowerEdge 700 Installation And Troubleshooting Manual

Action
1. Turn off the system and any peripheral devices connected to the serial port.
2. Swap the serial interface cable with a working cable, and turn on the system and the serial device.
If the problem is resolved, replace the interface cable. See
3. Turn off the system and the serial device, and swap the device with a comparable device.
4. Turn on the system and the serial device.
If the problem is resolved, replace the serial device. See
If the problem persists, see

Troubleshooting a USB Device

Problem
System message indicates a problem with a USB device.
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Device connected to a USB port is not operating properly.
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Action
1. Enter the System Setup program, and ensure that the USB ports are enabled. See "Using the System Setup Program" in your User's Guide.
2. Turn off the system and any USB devices.
3. Disconnect the USB devices, and connect the malfunctioning device to the other USB connector.
4. Turn on the system and the reconnected device.
If the problem is resolved, the USB connector might be defective. See
5. If possible, swap the interface cable with a working cable.
If the problem is resolved, replace the interface cable. See
6. Turn off the system and the USB device, and swap the device with a comparable device.
7. Turn on the system and the USB device.
If the problem is resolved, replace the USB device. See
If the problem persists, see

Troubleshooting a NIC

Problem
NIC cannot communicate with network.
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Action
1. Run the appropriate online diagnostic test. See
"Getting
"Getting
"Getting Help."
"Getting
"Getting
"Getting Help."
"Using Server Administrator
Help."
Help."
"Getting Help."
Help."
Help."
Diagnostics" in "Running System Diagnostics."