Troubleshooting Expansion Cards - Dell PowerEdge 700 Installation And Troubleshooting Manual

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If the problem persists, see
 
Troubleshooting a SATA Hard Drive in a RAID Configuration (When Available)
 
Problem
 Device driver error.
l
 Damaged or improperly connected hard-drive cables.
l
 
Action
 
CAUTION:
See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
 
NOTICE:
This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.
1.  Run the appropriate online diagnostic test. See
 
If the test fails, continue to the next step.
2.  Restart your system and enter the RAID configuration utility. See the RAID controller card's documentation.
3.  Ensure that the required device drivers are installed and are configured correctly. See the Dell OpenManage Server Assistant CD and the RAID controller 
card's documentation.
4.  Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5.  Remove the bezel. See
"Removing the
6.  Lay the system on its right side.
7.  Remove the cover. See
"Removing the
8.  Ensure that the hard-drive interface cable is properly connected to the drive and to the controller card. See the card's documentation.
9.  Ensure that the RAID controller card is installed correctly. See
10.  If the hard drive is the boot drive, ensure that the drive is configured and connected properly. See
11.  Ensure that the power cable is properly connected to the drive.
12.  Replace the cover. See
"Replacing the
13.  Stand the system upright.
14.  Install the bezel. See
"Installing the
15.  Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
16.  Format and partition the hard drive. See the operating system documentation.
17.  If possible, restore the files to the drive.
 
If the problem persists, see
 

Troubleshooting Expansion Cards

 
NOTE:
When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
 
Problem
 Error message indicates a problem with an expansion card.
l
 Expansion card performs incorrectly or not at all.
l
 
Action
"Getting
Help."
"Using Server Administrator
Bezel."
Cover."
Cover."
Bezel."
"Getting
Help."
Diagnostics" in "Running System Diagnostics."
"Expansion
Cards" in "Installing System Options."
"Configuring the Boot
Drive" in "Installing Drives."

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