Troubleshooting System Memory - Dell PowerEdge 700 Installation And Troubleshooting Manual

Troubleshooting System Memory

Problem
Faulty memory module.
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Faulty system board.
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Action
CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
1. Run the appropriate online diagnostic test. See
2. Turn on the system and attached peripherals.
If an error message does not appear, continue to the next step.
If an error message appears, go to step 15.
3. Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" in your User's Guide.
If the amount of memory installed matches the system memory setting, go to step 18.
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. Remove the bezel. See "Removing the
6. Lay the system on its right side.
7. Remove the cover. See "Removing the
8. Remove the cooling shroud. See
9. Reseat the memory modules in their sockets. See
10. Install the cooling shroud. See
11. Replace the cover. See "Replacing the
12. Stand the system upright.
13. Install the bezel. See "Installing the
14. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
15. Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" in your User's Guide.
If the amount of memory installed does not match the system memory setting, then perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
b. Remove the bezel. See
c. Lay the system on its right side.
d. Remove the cover. See
e. Remove the cooling shroud. See
NOTE: Several configurations for memory modules exist; see
f. Swap the memory module in socket 1 with another of the same capacity. See
g. Install the cooling shroud. See
h. Replace the cover. See
i. Stand the system upright.
j. Install the bezel. See
"Using Server Administrator
Bezel."
Cover."
"Removing the Cooling Shroud" in "Installing System Options."
"Installing Memory
"Installing the Cooling Shroud" in "Installing System Options."
Cover."
Bezel."
"Removing the Bezel."
"Removing the Cover."
"Removing the Cooling
"Installing the Cooling Shroud" in "Installing System Options."
"Replacing the Cover."
"Installing the Bezel."
Diagnostics" in "Running System Diagnostics."
Modules" in "Installing System Options."
Shroud" in "Installing System Options."
"Memory Module Installation Guidelines" in "Installing System Options."
"Installing Memory Modules" in "Installing System Options."