Section 8: Troubleshooting Guide - Taylor 8756 Operator's Manual

Single-stage pump soft serve freezer
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Section 8
Problem
1. No product is being
dispensed.
2. Insufficient mix in the
freezing cylinder.
Troubleshooting Guide
Table 8-1
Probable Cause
a. Low on mix. The MIX OUT light is
on.
b. The power switch is in the OFF
position.
c. The beater motor is out on reset.
d. The beater assembly is rotating
counterclockwise.
e. Insufficient mix in the freezing
cylinder.
f. Restriction in the door spout.
g. Circuit breaker is off or the fuse is
blown.
h. The mix probe was not installed
properly or was damaged.
i. The beater assembly is rotating
counterclockwise.
a. Suction line is not fully submerged
in the mix.
b. Improper seal of suction line to the
mix inlet fitting.
c. Worn or defective check bands or
O-rings in air/mix pump assembly.
d. Missing, defective, or no lubrication
on the mix inlet fitting 
O-ring.
e. The pump motor is not activated.
f. Pressure switch diaphragm
installed incorrectly or missing.
g. The mix inlet tube is frozen or
clogged.
h. The mix pump ball crank is broken.
i. Defective air/mix pump pressure
switch.
Model 8756
Troubleshooting Guide
Remedy
a. Add mix to the mix tank and press the
AUTO button.
b. Place the power switch in the ON
position and press the AUTO button.
c. Reset the freezer.
d. Contact Taylor service technician to
correct rotation to clockwise.
e. Go to problem 2.
f. Disassemble and clean the freezer.
Never put objects or fingers in the door
spout.
g. Turn the breaker on or replace the fuse.
h. Check the mix probe installation.
i. Contact a Taylor service technician to
correct the rotation to clockwise.
a. Arrange the suction line so the weighted
end is fully submerged.
b. Remove the suction line from the mix
inlet fitting. Place under hot running
water, allow tubing to swell, then cool.
Connect suction line to barbed fitting.
Eventual replacement will be necessary.
c. Replace regularly. Never lubricate check
bands.
d. Replace or evenly lubricate the O-ring on
the mix inlet fitting.
e. Place the power switch in the OFF
position. Push the reset button on the
pump drive motor. Return the power
switch to the ON position. Press the
AUTO key.
f. Diaphragm must be correctly installed in
the pressure switch cap.
g. Use the long, flexible brush and
sanitizing solution to clear the restriction
in the mix inlet tube. Contact a Taylor
service technician to correct the cause of
over-refrigeration in the mix cabinet.
h. Contact a Taylor service technician to
replace the ball crank.
i. Contact a Taylor service technician to
replace the pressure switch.
Page
Ref.
6-12
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5-1
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6-13
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6-6
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6-6/9-1
6-13/9-1
8
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6-9
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8-1

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