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6 Troubleshooting
P
OSSIBLE CAUSES FOR A
installed):
Camera failure
Camera enabled but not installed
Non-transmission system set up to use modem
Transmission system with modem not present or issues with modem installation
Event data deleted before the configured minimum time has passed
Surveillance data deleted before the configured minimum time has passed
R
DVR: LED
EMOVABLE
S FROM LEFT TO RIGHT
LED 4: normal capture (flashing green). Might be capturing images if light is off; flashing indicates normal
capture. LED off could indicate one camera is not present or is configured incorrectly.
LED 3: processor is writing to the hard drive (flashing green).
LED 2: 12 V power supply present (solid green).
LED 1: 5 V power supply present (solid green).
M
V
OBILE
IEW UNIT DOES NOT START UP WITH VEHICLE IGNITION
If 24 VDC continuous power is present, but the DVR does not start up with vehicle running (no fans can
be heard running in the box) use the keypad to verify DVR status. The keypad will display the MobileView
menu (Figure 90).
1)
Enter test mode by using the access password of the keypad.
2)
Press the
key to select "yes" at the Test DVR display (Figure 54).
3)
Press the
key three times. The DVR status menu (Figure 46) is displayed. Make sure that the
keypad shows that the ignition is on, the door is closed, and the temperature is below 51 ºC. If any
of these conditions are met, the DVR will not start.
To test input voltage: remove the 4-pin Molex connector from the connection box of the DVR. Verify that
when the ignition is off, the only voltage present is 24 VDC continuous (pin #1).
Verify that when the engine is started, both 24 VDC continuous (pin 1) and 24 VDC vehicle running
voltage are present (pin 4). The DVR will not start without both power sources.
Visually verify that the pins of the four-pin Molex connector are properly crimped and inserted in the
connector.
38
"C
S
"
HECK
YSTEM
STATUS LIGHT ON
–4, 3, 2, 1
(in conjunction with a normal status light if
1036564B / October 2002
MobileView User Manual
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