EMC2 Data Domain DD9500 System Installation And Upgrade Manual
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EMC2 Data Domain DD9500 System Installation And Upgrade Manual

High availability (ha) system
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Data Domain DD9500 System
Version 5.7
High Availability (HA) System Installation
and Upgrade Guide
302-002-629
REV 01

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Summary of Contents for EMC2 Data Domain DD9500 System

  • Page 1 Data Domain DD9500 System Version 5.7 High Availability (HA) System Installation and Upgrade Guide 302-002-629 REV 01...
  • Page 2 For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). EMC Corporation Hopkinton, Massachusetts 01748-9103 1-508-435-1000 In North America 1-866-464-7381 www.EMC.com Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 3: Table Of Contents

    DS60 cable information..............55 Connecting multiple DS60 shelves to the DD9500 system....57 Next steps..................61 Shelf brackets and cable management assembly.......... 62 Connecting the HA interconnect..............63 Next steps..................63 Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...
  • Page 4 Configuring additional system parameters............ 75 Chapter 5 Upgrading an Existing Data Domain System to HA HA upgrade overview..................78 Installing the HA interconnect I/O module............. 79 Configure HA for upgrades................79 Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...
  • Page 5 Rail bracket inside......................62 Rail bracket outside.......................62 Cable management assembly (CMA)................63 Attaching the factory bezel.................... 65 Attaching the field bezel....................65 Power LED and power button..................71 Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...
  • Page 6 FIGURES Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...
  • Page 7 Primary node cabling instructions 4 TB drives..............58 Standby node cabling instructions 3 TB drives...............58 Standby node cabling instructions 4 TB drives...............59 Communications settings....................70 HA upgrade tasks......................78 Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...
  • Page 8 TABLES Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...
  • Page 9 Preface Contact your EMC Data Domain technical support professional if a product does not function properly or does not function as described in this document. Note This document was accurate at publication time. Go to the EMC Online Support site, https://support.emc.com/, to ensure that you are using the latest version of this document.
  • Page 10 Your comments Your suggestions will help us continue to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to DPAD.Doc.Feedback@emc.com. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 11: Revision History

    Revision history Revision Date Document part Software Description number/Revision version number March 302-002-629 Rev. 01 5.7.1 This is the initial release of 2016 this document. Revision history...
  • Page 12 Revision history Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 13: Planning And Site Preparation

    CHAPTER 1 Planning and Site Preparation This chapter includes the following topics: Tools and supplies needed..................14 Safety information....................14 Description of the system..................16 Define the Data Domain system information for your site........24 New installation or upgrade...................25 Planning and Site Preparation...

  • Page 14: Tools And Supplies Needed

    200–240 VAC and 50–60 Hz. The ES30 shelves use 100-240 VAC and 50–60 Hz. Each component is intended to operate with all working power supplies installed. Provide a suitable power source with electrical overload protection. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 15: Warning About Lifting The System

    Planning and Site Preparation A safe electrical earth connection must be provided to each power cord. Check the grounding of the power sources before applying power. The plug on each power supply cord is used as the main device to disconnect power from the system.

  • Page 16: Description Of The System

    7500 feet up to 10,000 feet Operating humidity: 20% to 80%, non-condensing Non-operating temperature: -40° to +149° F (-40° to +65° C) Operating acoustic noise: Sound power, LWAd, is 7.7 bels. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 17: Capacity With Es30 Sas Shelves

    Planning and Site Preparation Table 2 Capacity with ES30 SAS shelves Memory SAS I/O ES30 Maximum Maximum Maximum Maximum Maximum system (GB) modules support shelves number external shelf x ports (TB) per set of sets capacity external count with capacity module ES30s with...

  • Page 18: Dd9500 Front Panel

    The Enclosure Service LED is normally off, but glows amber whenever the SP or other replaceable parts require service. The System Power and Enclosure Service LEDs are visible through the front bezel. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 19: Service Leds

    Planning and Site Preparation Figure 3 Service LEDs 1. SP service LED — Amber light indicates that the SP or one of its components such as the memory risers or memory DIMMs needs service. 2. Enclosure Service LED — This is normally off, but amber light indicates that the enclosure or something within the enclosure—...

  • Page 20: Power Button

    2. SSD LED in slot 1 3. SSD LED in slot 2 4. SSD LED in slot 3 5. System power LED — Blue light indicates system running Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 21: Dd9500 Rear Panel

    Planning and Site Preparation Table 4 Front panel LED status indicators Part Description or Location State System, SP fault Exclamation point within a Dark indicates normal operation. Amber triangle indicates failure. System, chassis Exclamation point within a Dark indicates normal operation. Amber fault triangle indicates a fault condition.

  • Page 22: Rear Panel Leds

    2. I/O modules—slots 1 to 11 (See the I/O module slot assignments table.) Note Slots 2, 3, and 6 (three I/O slots) are used for SAS I/O modules for systems without Extended Retention. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 23: I/O Module Slot Assignments

    Planning and Site Preparation Figure 8 Location of NVRAM and I/O modules (continued) Note Slots 2, 3, 6, and 9 (four I/O slots) are for SAS I/O modules for systems with Extended Retention. The table shows the I/O module slot assignments for the DD9500 system. Each type of I/O module is restricted to certain slots.

  • Page 24: Define The Data Domain System Information For Your Site

    CIFS authentication method: Active Directory Realm name Domain administrator name Password Licenses, which consist of characters in this format: ABCD-ABCD-ABCD-ABCD For systems with EMC serial numbers: ABCD-ABCD-ABCD-ABCD-ABCD Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 25: New Installation Or Upgrade

    Planning and Site Preparation Table 6 Worksheet (continued) For DD OS 5.1 and later for shelf capacity licenses: ABCD-ABCD-ABCD-ABCD-ABCD-ABCD-AB Optional Data Domain software and hardware upgrades require a license. For a list of licensed features, see the EMC Data Domain Operating System Administration Guide for your release.
  • Page 26 Planning and Site Preparation For upgrades, proceed to Upgrading an Existing Data Domain System to HA on page Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 27: Install The System In The Rack

    CHAPTER 2 Install the System in the Rack. This chapter includes the following topics: Unpack the system....................28 Install the rack brackets..................28 Install the DD9500 system into a rack..............37 Mount the cable management assembly on both nodes........41 Installing the expansion shelves into the racks.............

  • Page 28: Unpack The System

    24 inches and 36 inches. The hardware fits the following types of mounting holes: 7.1 mm round holes .375 inch / 9.2 mm square holes M5, M6, 12-24, and 10-32 threaded holes Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 29: Rail Bracket Inside

    Install the System in the Rack. The controller rail kit includes the following items: Two bracket assemblies, one marked for the left side and one marked for the right side of the rack Figure 10 Rail bracket inside 1. Left inside bracket 2.

  • Page 30: Install Rail Brackets On The Data Domain And Emc Racks (For Square Or Round Hole Racks)

    2. As needed, select the bracket marked right or left. The rear of the bracket contains an adjustable piece. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 31: Rail Bracket Inside

    Install the System in the Rack. Figure 13 Rail bracket inside 1. Left inside bracket 2. Right inside bracket Figure 14 Rail bracket outside 1. Left outside bracket 2. Right outside bracket Install rail brackets on the Data Domain and EMC racks (for square or round hole racks)

  • Page 32: Insert Screw In The Back

    If the bracket is mounted in holes that are not vertically aligned from front to back, the bracket may be damaged and mounting will not be secure. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 33: Insert Screw In The Front

    Install the System in the Rack. 4. Pull the adjustable sliding part of the bracket towards the front until it is close to, but not touching, the front of the rack. Figure 16 Insert screw in the front 5. Attach the front of the brackets with two screws each in the two middle holes (innermost holes) as shown in the picture.

  • Page 34: Install Rail Brackets Using The Adapter Hardware (For Threaded Hole Racks)

    1. Locate the two adapters from the rail kit. Figure 18 Adapters 1. Long adapter 2. Short adapter 2. Attach the long adapter to the front of each rail using M5 screws. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 35: Attaching The Front Rail With The Screw

    Install the System in the Rack. Figure 19 Attaching the front rail with the screw Figure 20 Attaching the front rail adapter with a wrench 3. Attach the small adapter to the rear of each rail using M5 screws. Install rail brackets using the adapter hardware (for threaded hole racks)

  • Page 36: Rear Bracket Attached To Rail

    Use the supplied wrench to tighten the nuts. Do this for the front and rear of the rail kit. d. Attach the rear of the rail/bracket assembly to the rear of the rack. Secure each screw. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 37: Install The Dd9500 System Into A Rack

    Install the System in the Rack. Figure 22 Attach front rail adapter 9. Repeat the steps for the second rail. 10. After installing both rails, make sure that they are level with one another. Install the DD9500 system into a rack CAUTION Data Domain systems are heavy.
  • Page 38 (Expansion) port. Refer to the EMC Data Domain ES30 Shelf Expansion Hardware Guide and the EMC Data Domain DS60 Shelf Expansion Hardware Guide for detailed instructions for cabling diagrams. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 39: Pre-Defined Location For Dd9500

    Install the System in the Rack. Figure 24 Pre-defined location for DD9500 2. From the front of the rack, lift the DD9500 system using the handles supplied for lifting to install the system in the rack in the correct location. Install the DD9500 system into a rack...

  • Page 40: Four Handles Attached To The Chassis

    6. At the front, attach the system to each installed bracket using the screws on the front of the system. The screws are shown in red circles in the photo. Figure 26 System on a rack Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 41: Mount The Cable Management Assembly On Both Nodes

    Install the System in the Rack. 7. Check the PSNT label at the rear of the chassis. Figure 27 Location of serial number tag Repeat these steps to install the second node. Mount the cable management assembly on both nodes A cable management assembly (CMA), for organization of cables at the rear of the system, is already installed onto the DD9500 system on an EMC rack.

  • Page 42: Install The Emc Cable Management Assembly (Cma)

    2. Locate the two blue knobs (on the left and right sides of the CMA) in the back which you will need to pull away from the side of the CMA brackets to install the CMA in the rack. Figure 29 EMC CMA back Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 43: Blue Knob Positions

    Install the System in the Rack. Figure 30 Blue knob positions 1. Knob not pulled out—Before CMA installation 2. Knob pulled out—CMA ready for installation 3. Pull the knobs away from the side of the CMA brackets towards the direction of the white arrow (see picture) and turn the blue knobs in the direction of the yellow arrow (on the left and right sides of the CMA) so the tip of the knob is pulled away from the side of the bracket to fit in the rail slot.

  • Page 44: Rear Of The Rack Mount Rail

    You do not need to remove the CMA to access the I/O modules, the managements module, and the powers supply units for removal and replacement. Just adjust the CMA arms. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 45: Installing The Expansion Shelves Into The Racks

    Install the System in the Rack. Figure 34 Adjusting the CMA plates 8. For HA systems, repeat this procedure to install the CMA for the second node. Installing the expansion shelves into the racks CAUTION EMC Data Domain systems are heavy. Always use two people or a mechanical lift to move and install a Data Domain system.
  • Page 46 Install the System in the Rack. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 47: Connect Cables And Power On

    CHAPTER 3 Connect Cables and Power on This chapter includes the following topics: Connecting the expansion shelves and the controllers.......... 48 Shelf brackets and cable management assembly..........62 Connecting the HA interconnect................63 Install the bezel.....................65 Connect data cables on both nodes..............

  • Page 48: Connecting The Expansion Shelves And The Controllers

    You must refer to the EMC Data Domain ES30 Shelf Expansion Hardware Guide and the EMC Data Domain DS60 Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 49: Es30 Cable Information

    Connect Cables and Power on Shelf Expansion Hardware Guide for detailed instructions for rack power connection diagrams for EMC racks. CAUTION The racking location can be matched in non-EMC racks; however, the power connections cannot be matched. The shelf uses the markings to indicate a HOST port and to indicate an EXP’N (Expansion) port.

  • Page 50: Node 1 Sas I/O Module To Es30 Expansion Port Connector

    HD-mini-SAS connector on controller, SFF-8088 connector keyed for expansion port on ES30 Cable model EMC part number Cable length Vertical span (RU) X-HA-ES30-SAS-2 038-004-108 2 m (79 in) X-HA-ES30-SAS-5 038-004-111 5 m (196 in) Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 51: Connecting Multiple Es30 Shelves To The Dd9500 System

    Connect Cables and Power on Connecting multiple ES30 shelves to the DD9500 system 1. Add shelf-to-shelf cables between shelves in a loop and to the controller as shown in the diagram. Cable from the B Controller EXPANSION port of the lower shelf to the B controller HOST port of the next higher shelf.

  • Page 52: Standby Node Cabling Instructions

    I/O 6 - Port 1 B controller HOST port of the highest number shelf in V2 I/O 2 - Port 1 A controller HOST port of shelf V3.1 Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...
  • Page 53 Connect Cables and Power on Table 11 Standby node cabling instructions (continued) String I/O - Port Shelf Port Length* (Loop) I/O 6 - Port 0 B controller HOST port of the highest number shelf in V3 I/O 3 - Port 3 A controller HOST port of shelf V4.1 I/O 2 - Port 2...

  • Page 54: Recommended Cabling For Dd9500 System With One Rack

    Connect Cables and Power on Figure 38 Recommended cabling for DD9500 system with one rack Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 55: Ds60 Cable Information

    Connect Cables and Power on Figure 39 Recommended cabling for DD9500 system with two racks DS60 cable information The primary and secondary nodes use the same cable type to connect to DS60 disk shelves. DS60 cable information...

  • Page 56: Sas I/O Module To Ds60 Connector

    HD-mini-SAS connector on controller and enclosure Cable model EMC part number Cable length XC-DS60-SAS-3M 038-004-380-01 3 m (118 in) XC-DS60-SAS-4M 038-000-212-00 4 m (158 in) XC-DS60-SAS-5M 038-000-214-00 5 m (196 in) Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 57: Connecting Multiple Ds60 Shelves To The Dd9500 System

    Connect Cables and Power on Connecting multiple DS60 shelves to the DD9500 system 1. Add shelf-to-shelf cables between shelves in a loop and to the controller as shown in the diagram. Cable from the B Controller EXPANSION port of the lower shelf to the B controller HOST port of the next higher shelf.

  • Page 58: Primary Node Cabling Instructions 3 Tb Drives

    I/O 6 - Port 1 B controller port 2 of shelf V3.1 I/O 3 - Port 1 A controller port 2 of the highest number shelf in V3 Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 59: Standby Node Cabling Instructions 4 Tb Drives

    Connect Cables and Power on Table 16 Standby node cabling instructions 4 TB drives String I/O - Port Shelf Port Length* (Loop) I/O 6 - Port 0 B controller port 2 of shelf V1.1 I/O 2 - Port 1 A controller port 2 of the highest number shelf in V1 I/O 3 - Port 0 B controller port 2 of shelf V2.1 I/O 2 - Port 0...

  • Page 60: Recommended Cabling For Dd9500 System (3Tb Drives)

    Connect Cables and Power on Figure 42 Recommended cabling for DD9500 system (3TB drives) Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 61: Next Steps

    Connect Cables and Power on Figure 43 Recommended cabling for DD9500 system (4TB drives) Note One DS60 shelf in this set has 30 drives. Next steps For new installations, proceed to the next section. Next steps...

  • Page 62: Shelf Brackets And Cable Management Assembly

    Two bracket assemblies, one marked for the left side and one marked for the right side of the rack Figure 44 Rail bracket inside 1. Left inside bracket 2. Right inside bracket Figure 45 Rail bracket outside 1. Left outside bracket Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 63: Connecting The Ha Interconnect

    Connect Cables and Power on Figure 45 Rail bracket outside (continued) 2. Right outside bracket A cable management assembly (CMA), for organization of cables at the rear of the system, is already installed onto the DD9500 system on an EMC rack. For field installed systems, the CMA is shipped with the DD9500 system.
  • Page 64 Connect Cables and Power on For upgrades, return to HA upgrade overview on page Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 65: Install The Bezel

    Connect Cables and Power on Install the bezel There are two types of bezels for the DD9500 system. Both bezels function exactly the same; the difference is merely cosmetic. Factory bezel—used for racked systems built and shipped from the EMC factory (see picture).

  • Page 66: Connect Data Cables On Both Nodes

    AC source. PSU2 and PSU3 should be attached to the other AC source. a. Connect power cables to each receptacle and attach the retention clips. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...
  • Page 67 Connect Cables and Power on b. Ensure that each power supply is connected to a different power source. Power on all systems; active node first, then the standby node...
  • Page 68 Connect Cables and Power on Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 69: Configure System For Use

    CHAPTER 4 Configure System For Use This chapter contains the following topics: Enable administrative communication..............70 Accepting the End User License Agreement (EULA)..........72 Run the configuration wizard................. 72 Configure HA for new installations.................74 Configuring additional system parameters............75 Configure System For Use...

  • Page 70: Enable Administrative Communication

    4. In the front of the DD9500 system, press the power button to turn the power on the system. Check that the front blue power LED (with the circle with a dot) also turns on. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 71: Power Led And Power Button

    Configure System For Use Figure 49 Power LED and power button 1. Power LED 2. Power button Note The initial username is sysadmin and the initial password is the system serial number. Log into the Data Domain console using the sysadmin username. localhost.localdomain login: sysadmin 6.

  • Page 72: Accepting The End User License Agreement (Eula)

    4. Enter the DNS (Domain Name System) domain name; for example, . Or accept the domain name, if the system was able to discover it. yourcompany.com Domainname Enter your DNS domainname []: Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...
  • Page 73 Configure System For Use 5. Enable and configure each Ethernet interface. Accept or decline DHCP for each interface. If the port does not use DHCP to discover network parameters automatically, enter the information manually. Ethernet port eth0a Enable Ethernet port eth0a (yes|no|?) [yes]: Ethernet port eth0b Enable Ethernet port eth0b (yes|no|?) [no]: Use DHCP on Ethernet port eth0b (yes|no|?) [no]:...

  • Page 74: Configure Ha For New Installations

    3. On the primary node, configure one or more floating IP addresses for data access. Run the following command: net config <interface-name> <IP address> netmask <netmask> type floating Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 75: Configuring Additional System Parameters

    Configure System For Use Note The net config command with the float option is the only way to configure a floating IP address. There is no method available in Data Domain System Manager to configure a floating IP address. net config eth1a 2.2.2.1 netmask 255.255.255.0 type floating Configuring additional system parameters Most installations would benefit from the configuration of a few additional system parameters, provided in this section for convenience.
  • Page 76 8. Generate an autosupport sent to yourself to use as ACG input: # autosupport send your.email@emc.com OK: Message sent. 9. Generate an ACG using the produced ASUP. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 77: Upgrading An Existing Data Domain System To Ha

    CHAPTER 5 Upgrading an Existing Data Domain System to HA This chapter includes the following topics: HA upgrade overview.....................78 Installing the HA interconnect I/O module............. 79 Configure HA for upgrades..................79 Upgrading an Existing Data Domain System to HA...

  • Page 78: Ha Upgrade Overview

    <HA-license-code>. Configure HA from the existing node. Configure HA for upgrades on page 79 Re-enable the DDFS on the existing node. Run the following command: filesys enable. Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

  • Page 79: Installing The Ha Interconnect I/O Module

    Upgrading an Existing Data Domain System to HA Installing the HA interconnect I/O module Note If needed, place all I/O modules on a clean, ESD-protected work surface. Be careful not to touch the components on the module. Procedure 1. Move the cable management assembly (CMA) arms out of the way to access the I/O module.
  • Page 80 There is no method available in Data Domain System Manager to configure a floating IP address. net config eth1a 2.2.2.1 netmask 255.255.255.0 type floating 3. Return to HA upgrade overview on page Data Domain DD9500 System 5.7.1 High Availability (HA) System Installation and Upgrade Guide...

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