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EMC2 CloudBoost 100 Hardware Component Replacement Manual

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EMC CloudBoost 100
Version 2.0
Hardware Component Replacement Guide
P/N 302-002-471
REV. 02

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Summary of Contents for EMC2 CloudBoost 100

  • Page 1 EMC CloudBoost 100 Version 2.0 Hardware Component Replacement Guide P/N 302-002-471 REV. 02...
  • Page 2 All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). EMC Corporation Hopkinton, Massachusetts 01748-9103 1-508-435-1000 In North America 1-866-464-7381 www.EMC.com EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 3: Table Of Contents

    Removing a disk filler module............... 30 Unpacking a part...................31 Installing a new or replacement disk............. 31 Installing and locking the front bezel.............32 Closing the console..................33 Verify the replacement disk................33 Chapter 5 CloudBoost Disk Array Expansion Replacement EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...
  • Page 4 Verifying DAE status..................51 Connecting the back-end bus to the DAE............52 Installing and locking the front bezel.............52 Closing the console..................53 Restart the system ..................53 Verify the disk array expansion shelf replacement ........53 EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...
  • Page 5 Removing a disk filler module..................49 Installing a disk filler module ..................50 Plugging in and securing an AC power cord..............51 Enclosure status LEDs....................51 Enclosure fault LED......................52 Installing the front bezel....................53 EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...
  • Page 6 FIGURES EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 7: Tables

    TABLES Hardware acclimation times (systems and components)..........12 DAE6S AC power specifications..................23 Shipping and storage requirements................24 EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...
  • Page 8 TABLES EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 9: Cloudboost 100 Overview

    CHAPTER 1 CloudBoost 100 Overview This document provides procedures for replacing components of a CloudBoost 100 system. Related documentation..................10 Tools and supplies needed..................10 Avoiding electrostatic discharge (ESD) damage ............ 10 Emergency procedures (without an ESD kit)............11 Hardware acclimation times.................. 11 Removing, installing, or storing replaceable units..........12...

  • Page 10: Related Documentation

    ESD damage. Follow the procedures below to prevent damage to the equipment. Be aware of the following requirements: EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 11: Emergency Procedures (Without An Esd Kit)

    CloudBoost 100 Overview Provide enough room to work on the equipment. Clear the work site of any unnecessary materials or materials that naturally build up electrostatic charge, such as foam packaging, foam cups, cellophane wrappers, and similar items. Do not remove replacement or upgrade units from their antistatic packaging until you are ready to install them.

  • Page 12: Removing, Installing, Or Storing Replaceable Units

    Some replaceable units have the majority of their weight in the rear of the component. Ensure that the back end of the replaceable unit is supported while installing or removing it. Dropping a replaceable unit could result in personal injury or damage to the equipment. EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 13: Unpacking A Part

    CloudBoost 100 Overview NOTICE For a module that must be installed into a slot in an enclosure, examine the rear connectors on the module for any damage before attempting its installation. A sudden jar, drop, or even a moderate vibration can permanently damage some sensitive replaceable units.
  • Page 14 CloudBoost 100 Overview EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 15: Disk Drive Replacement

    CHAPTER 2 Disk Drive Replacement This section provides instructions for replacing CloudBoost 100 system disk drives. Overview: CloudBoost 100 system disk drives............16 Identify a failed disk drive..................16 Remove and install a disk drive................17 Verify the replacement disk................... 18 Complete the procedure..................

  • Page 16: Overview: Cloudboost 100 System Disk Drives

    Disk Drive Replacement Overview: CloudBoost 100 system disk drives There are 12 hot-swappable HDD disk drives in CloudBoost 100 systems. Disk drives are located in the front of the system as shown in the photo. Left to right, drives are numbered 0-3 on the top row, 4-7 in the middle row, and 8-11 in the bottom row.

  • Page 17: Remove And Install A Disk Drive

    Disk Drive Replacement insert: 0 remove: 0 indent: 0 fault_sensed: X fault_reqstd: Y device_off: Z ei: 6 ti: 0 capacity: 3.00 TB serial: P9GUYRPW temperature: 28 C temp_threshold: 85 - slot_id: 1 For more information about slot mapping on the enclosure, see Overview: CloudBoost 100 system disk drives on page Remove and install a disk drive...

  • Page 18: Verify The Replacement Disk

    The state of all disk drives is displayed. Note the status line in the command output. Enter the data item to view details, or press <ENTER> to return System Report> disk - id: Viper LCC EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 19: Complete The Procedure

    Disk Drive Replacement scsi_name: /dev/sg34 disks: - slot_id: 0 scsi_name: /dev/sg19 host: 8 dev_name: /dev/sdr vendor: HITACHI model: HUS72403CLAR3000 revision: c250 sas_address: 0x5000cca05837e626 status: OK insert: 0 remove: 0 indent: 0 fault_sensed: 0 fault_reqstd: 0 device_off: 0 ei: 0 ti: 0 capacity: 3.00 TB serial: P9GZS0JW temperature: 32 C...
  • Page 20 Disk Drive Replacement EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 21: Dae Technical Specifications And Operating Limits

    CHAPTER 3 DAE Technical Specifications and Operating Limits This section lists the technical specifications, operating limits, and shipping and storage requirements for a disk array enclosure (DAE) that holds up to 15 disks. Fire suppressant disclaimer...................22 Disk drive type...................... 22 Dimensions and weight..................

  • Page 22: Fire Suppressant Disclaimer

    Use the operating maximum values to plan the configuration of your storage system. These values represent either: the values for a single power supply line cord, or EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...
  • Page 23 DAE Technical Specifications and Operating Limits the sum of the values shared by the line cords of the combined power supplies in the same enclosure, with the division between the line cords and supplies at the current sharing ratio (approximately 50% each). EMC provides a power and weight calculator.

  • Page 24: System Operating Limits

    Table 3 Shipping and storage requirements Requirement Description Ambient temperature -40° F to 149°F (-40°C to 65°C) Temperature gradient 45°F/hr (25°C/hr) Relative humidity 10% to 90% noncondensing Elevation -50 to 35,000 ft (-16 to 10,600 m) EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 25: Shock And Vibration

    DAE Technical Specifications and Operating Limits Shock and Vibration EMC products have been tested to withstand the shock and random vibration levels. The levels apply to all three axes and should be measured with an accelerometer on the equipment enclosures within the cabinet and shall not exceed: Platform condition Response measurement level Non operational shock...
  • Page 26 300 Angstroms. When monitored reactivity rate is exceeded, the coupon should be analyzed for material species and a corrective mitigation process put in place. EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 27: Disk Replacement For A Dae Shelf

    CHAPTER 4 Disk Replacement for a DAE Shelf This section describes the process of replacing a DAE disk for CloudBoost 100. Identify a failed disk drive..................28 Opening the console..................... 28 Unlocking and removing the front bezel..............29 Removing a disk filler module................

  • Page 28: Identify A Failed Disk Drive

    If the console is covering the front of the to which you need access, open the console using the steps that follow. Procedure 1. Grasp the right side of the console. 2. Pull the console to swing it open. EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 29: Unlocking And Removing The Front Bezel

    Disk Replacement for a DAE Shelf Figure 4 Opening the console CL4699 Unlocking and removing the front bezel NOTICE You must remove the enclosure’s front bezel to gain access to the disks. The bezel is required for EMI compliance when the enclosure is powered up. Remove it only to replace or add a disk.

  • Page 30: Removing A Disk Filler Module

    2. Grasp the disk filler with you thumb in the cutout on the front of the filler and your finger on the top of the filler and pull the module from the slot. EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 31: Unpacking A Part

    Disk Replacement for a DAE Shelf Figure 7 Removing a disk filler module CL5283 Unpacking a part Procedure 1. Wear ESD gloves or attach an ESD wristband to your wrist and the enclosure in which you are installing the part. 2.

  • Page 32: Installing And Locking The Front Bezel

    Procedure 1. Align the bezel with the enclosure. 2. Gently push the bezel into place until it latches. 3. Secure the bezel by turning the key in the lock. EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 33: Closing The Console

    Disk Replacement for a DAE Shelf Figure 9 Installing the front bezel CL4562 Closing the console If you opened the console for access to the enclosure with the part you added or replaced, close the console using the procedure that follows. Procedure 1.
  • Page 34 Disk Replacement for a DAE Shelf indent: 0 fault_sensed: 0 fault_reqstd: 0 device_off: 0 ei: 0 ti: 0 capacity: 3.00 TB serial: P9GZS0JW temperature: 32 C temp_threshold: 85 - slot_id: 1 EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 35: Cloudboost Disk Array Expansion Replacement

    CHAPTER 5 CloudBoost Disk Array Expansion Replacement This section describes the process of replacing a disk array expansion shelf for CloudBoost 100. Shut down the system................... 36 Disconnecting a DAE from the back-end bus............36 Disconnecting DAE power cords................37 Opening the console.....................

  • Page 36: Shut Down The System

    2. On LCC B in the faulted enclosure (Figure 10 on page 36): a. Unplug the SAS cable from the port. b. Unplug the SAS cable from the port. Figure 10 Unplugging a SAS cable CL4572 EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 37: Disconnecting Dae Power Cords

    CloudBoost Disk Array Expansion Replacement Disconnecting DAE power cords Unplug the power cord from each power/cooling module in the enclosure (Figure 11 on page 37). Figure 11 Unplugging the AC power cord CL4605 Opening the console The console is a protruding plastic banner on the front of the cabinet with a stripe of blue or green light and the product badge.

  • Page 38: Unlocking And Removing The Front Bezel

    1. Insert the key that shipped with your enclosure into the bezel lock, and turn it to release the lock. 2. Press the two latch buttons on the bezel surface to release the bezel from the cabinet (Figure 13 on page 39). EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 39: Releasing The Front Bezel

    CloudBoost Disk Array Expansion Replacement Figure 13 Releasing the front bezel CL4560 3. Pull the bezel off and put it on a clean, static-free surface (Figure 14 on page 39). Figure 14 Removing the front bezel CL4561 Unlocking and removing the front bezel...

  • Page 40: Removing A Dae From The Cabinet

    1. Remove the four screws (two per side) that secure the front of the enclosure to the front vertical channels of the cabinet, and save the screws (Figure 15 on page 41). EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 41: Unpacking A Part

    CloudBoost Disk Array Expansion Replacement Figure 15 Removing the screws that secure the enclosure to the front of the cabinet Rear Front Screw (2) CL4728 Screw (2) 2. With help from another person, slide the enclosure out of the cabinet and place it on a static-free work surface (Figure 16 on page 41).

  • Page 42: Installing An Empty Dae On The Rails

    EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 43: Rail Tabs Inserted Into The Enclosure Notches

    CloudBoost Disk Array Expansion Replacement Figure 18 Rail tabs inserted into the enclosure notches CL5281 2. Once the enclosure is completely seated into the rear tabs, tighten the screws (two on each rail) that secure the rails to the channels. 3.

  • Page 44: Transferring Components From The Faulted Dae To The Replacement Dae

    2. Remove the module from the enclosure. Figure 20 Removing a power/cooling module (AC module shown) CL4568 Installing a power/cooling module Refer to Figure 21 on page 45while performing the procedure that follows. EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 45: Removing An Lcc

    CloudBoost Disk Array Expansion Replacement Procedure 1. Gently insert the new power/cooling module into the enclosure, being sure the module is completely seated. 2. Secure the module with the captive screw. Figure 21 Installing a power/cooling module (AC module shown) CL4569 Removing an LCC Refer to...

  • Page 46: Installing An Lcc

    1. Attach an ESD wristband to your wrist and the enclosure. 2. Gently insert the LCC, being sure the LCC is completely seated in the enclosure. 3. Secure the LCC with the captive screws. Figure 23 Installing an LCC CL4573 EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 47: Transferring Disks And Disk Filler Modules

    CloudBoost Disk Array Expansion Replacement Transferring disks and disk filler modules Starting with the disk or disk filler module in slot 0, transfer disks and any disk filler modules one at a time from the faulted enclosure to the replacement enclosure. NOTICE Make sure to transfer the disks and any disk filler modules to the same slots in the replacement enclosure that they occupied in the faulted enclosure.

  • Page 48: Installing A Disk

    Remove and store the ESD gear. Removing a disk filler module Refer to Figure 26 on page 49 while performing the procedure that follows. Procedure 1. Locate the slot where you want to install the disk. EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 49: Removing A Disk Filler Module

    CloudBoost Disk Array Expansion Replacement 2. Grasp the disk filler with you thumb in the cutout on the front of the filler and your finger on the top of the filler and pull the module from the slot. Figure 26 Removing a disk filler module CL5283 Installing a disk filler Procedure...

  • Page 50: Connecting Powers To The Replacement Enclosure

    As soon as the enclosure is connected to a live power source, it powers up and its lights begin blinking. 2. Secure the power cord with the retention bail at the connector. The bail prevents the power cord from pulling out of the connector. EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 51: Verifying Dae Status

    CloudBoost Disk Array Expansion Replacement Figure 28 Plugging in and securing an AC power cord CL4604 Verifying DAE status Procedure 1. Verify that the DAE power LED is lit and that the power fault and blower fault LEDs are not lit (Figure 29 on page 51).

  • Page 52: Connecting The Back-End Bus To The Dae

    Procedure 1. Align the bezel with the enclosure. 2. Gently push the bezel into place until it latches. 3. Secure the bezel by turning the key in the lock. EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

  • Page 53: Closing The Console

    CloudBoost Disk Array Expansion Replacement Figure 31 Installing the front bezel CL4562 Closing the console If you opened the console for access to the enclosure with the part you added or replaced, close the console using the procedure that follows. Procedure 1.
  • Page 54 To select the first device, enter 1, and at the next prompt enter 16 to display information about the SAS adapters and expanders. b. Enter 0. c. To select the second device, enter 2, and at the next prompt enter 16. EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...
  • Page 55 CloudBoost Disk Array Expansion Replacement d. Enter 0. Main menu, select an option: [1-99 or e/p/w or 0 to quit] 16 SAS2008's links are down, down, down, down, 6.0 G, 6.0 G, 6.0 G, 6.0 G Type NumPhys PhysNum Handle PhyNum Handle Port...
  • Page 56 8 dev_name: /dev/sdr vendor: HITACHI model: HUS72403CLAR3000 revision: c250 sas_address: 0x5000cca05837e626 status: OK insert: 0 remove: 0 indent: 0 fault_sensed: 0 fault_reqstd: 0 device_off: 0 ei: 0 ti: 0 capacity: 3.00 TB EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...
  • Page 57 CloudBoost Disk Array Expansion Replacement serial: P9GZS0JW temperature: 32 C temp_threshold: 85 - slot_id: 1 In the output, if more than 12 disks are listed and if Viper LCC is listed as an ID, the expansion module is connected. You can also find the dev_name and sas_address of the replacement module being verified.
  • Page 58 CloudBoost Disk Array Expansion Replacement capacity: 3.00 TB serial: P9GZS0JW temperature: 32 C temp_threshold: 85 - slot_id: 1 EMC CloudBoost 100 2.0 Hardware Component Replacement Guide...

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