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EMC2 Data Domain DD9800 Replacement Manual

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Field Replacement Guide
®
EMC
Data Domain
Systems
I/O Module Replacement
302-001-645
REV. 03
October 2016
This document provides instructions for replacing I/O modules for Data Domain DD9500
and DD9800 systems. This document covers Ethernet, SAS and Fibre Channel (FC) I/O
modules.
history......................................................................................................... 2
documentation..............................................................................................2
needed........................................................................................ 2
modules.................................................................................................5
modules........................................................................................................5
module.................................................................................... 5
system................................................................................................ 8
procedure...........................................................................................13
®
DD9500 and DD9800
modules.............................................................2
modules..................................................................................5
module............................................................................. 6
replacement.......................................................................9

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Summary of Contents for EMC2 Data Domain DD9800

  • Page 1: Table Of Contents

    Field Replacement Guide ® ® Data Domain DD9500 and DD9800 Systems I/O Module Replacement 302-001-645 REV. 03 October 2016 This document provides instructions for replacing I/O modules for Data Domain DD9500 and DD9800 systems. This document covers Ethernet, SAS and Fibre Channel (FC) I/O modules.

  • Page 2: Revision History

    Field Replacement Guide Revision history Table 1 Document revision history Revision Date Description October 2016 Updated for 6.0 March 2016 Updated for 5.7 HA. April 2015 Initial publication. Related documentation EMC provides a variety of document types to support our products. End-user documents include user guides, hardware installation guides, administrator guides, software guides, part replacement guides, release notes, and others.
  • Page 3 I/O Module Replacement Available I/O modules I/O modules may include: Quad port Ethernet 10GBase-SR Optical with LC connectors Quad port Ethernet 10GBase-CX1 Direct Attach Copper with SPF+ module Quad port Ethernet 10GBase-T Copper Dual port 16 Gbps Fibre Channel Quad port 6 Gbps SAS I/O module slot assignments The following figure shows the location of the NVRAM and I/O modules.
  • Page 4 Field Replacement Guide Figure 2 Location of NVRAM and I/O modules (continued) Note Slots 2, 3, 6, and 9 (four I/O slots) are for SAS I/O modules for systems with ER or DD Cloud Tier software. The table shows the I/O module slot assignments for the DD9500 and DD9800 systems. Each type of I/O module is restricted to certain slots.

  • Page 5: Ethernet I/O Modules

    I/O Module Replacement Ethernet I/O modules A system can have up to a maximum of four Ethernet I/O modules of any type. The four Ethernet I/O module limit applies to any combination of the different types of Ethernet I/O modules. In other words two 10GBaseT and two fiber optic Ethernet I/O modules are allowed.

  • Page 6: Remove And Install An I/O Module

    Field Replacement Guide PMC Quad Port 6 Gbps SAS 02.09.36.00 PMC_SAS2 2a 50:02:18:83:4d:61:00:cc 50:02:18:83:4d:60:00:cc 50:02:18:83:4d:62:00:cc 50:02:18:83:4d:63:00:cc PMC Quad Port 6 Gbps SAS 02.09.36.00 PMC_SAS2 3a 50:02:18:84:4d:61:00:cc 50:02:18:84:4d:60:00:cc 50:02:18:84:4d:62:00:cc 50:02:18:84:4d:63:00:cc PMC Quad Port 6 Gbps SAS 02.09.36.00 PMC_SAS2 6a 50:02:18:87:4d:61:00:cc 50:02:18:87:4d: 60:00:cc 50:02:18:87:4d: 62:00:cc...
  • Page 7 I/O Module Replacement For help connecting to a system using a laptop computer and terminal emulator, see the document FE Toolkit Inventory and Common Procedures for FRU Tasks at https:// support.emc.com. 4. In some cases, when you cannot use the system poweroff command, you can perform a forced shut down of the system by pressing the power button for six seconds.

  • Page 8: Reconnect The System

    Field Replacement Guide Figure 3 I/O module ejector handle (rear of system) 3. Pull on the handle to remove the module from the chassis. 4. Align and slide a replacement module into the bay until it seats in its connector. 5.

  • Page 9: Complete The I/O Module Replacement

    I/O Module Replacement Figure 4 Power LED and power button 1. Power LED 2. Power button 6. For HA systems that were failed over to the standby node before the component replacement, optionally fail the ssytem back to the original active node. Run the ha status command to verify that the HA pair can failover and the ha failover on the current active node to restore the original active node.
  • Page 10 Field Replacement Guide eth4a unknown unknown no autoneg 00:60:16:52:02:c4 Fiber unknown down eth4b unknown unknown no autoneg 00:60:16:52:02:c5 Fiber unknown down eth4c 10Gb/s full 100/1000/10000 00:60:16:52:02:c6 Fiber running eth4d unknown unknown no autoneg 00:60:16:52:02:c7 Fiber unknown down eth5a unknown unknown no autoneg 00:60:16:52:2b:7c Fiber unknown...
  • Page 11 I/O Module Replacement Port ID: 0x000000 Model: EMC EP2831 Firmware: 7.01.00 FC WWNN: 50:02:18:80:4d:60:01:41 FC WWPN: 50:02:18:8b:4d:60:01:41 Connection Type: N-Port Link Speed: Unknown FCP2-Retry: Enabled FC Topology: Default Endpoint: endpoint-fc-3 System Address: Enabled: Status: Offline Transport: FibreChannel FC Port: FC Operational Status: Normal Port ID: 0x000000...
  • Page 12 Field Replacement Guide f. On the switch, add the new name to the list of WWNs recognized for the zone. g. Start a backup operation to the system to confirm that the new module is functional and that zoning changes are correct. 3.

  • Page 13: Complete The Procedure

    I/O Module Replacement 02.09.29.00 50:02:18:84:4d:62:01:41 02.09.29.00 50:02:18:84:4d:63:01:41 Enet 00:60:16:52:00:ec (eth4a) Enet 00:60:16:52:00:ed (eth4b) Enet 00:60:16:52:00:ee (eth4c) Enet 00:60:16:52:00:ef (eth4d) Enet 00:60:16:52:13:48 (eth5a) Enet 00:60:16:52:13:49 (eth5b) Enet 00:60:16:52:13:4a (eth5c) Enet 00:60:16:52:13:4b (eth5d) 02.09.29.00 50:02:18:87:4d:61:01:41 02.09.29.00 50:02:18:87:4d:60:01:41 02.09.29.00 50:02:18:87:4d:62:01:41 02.09.29.00 50:02:18:87:4d:63:01:41 Enet 00:60:16:52:17:6c (eth7a) Enet 00:60:16:52:17:6d (eth7b)
  • Page 14 Field Replacement Guide © Copyright 2015-2016 EMC Corporation. All rights reserved. Published in the USA. Published October 2016 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is.

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