Related Manuals for Unify Wireless Service Gateway WSG
Summary of Contents for Unify Wireless Service Gateway WSG
- Page 1 Wireless Service Gateway WSG OpenScape WLAN Phone WL4/WL4 Plus Installation Guide A31003-M2000-J109-01-7631...
- Page 2 As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.
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Page 3: Table Of Contents
4.4 Connections..........................21 4.4.1 Ethernet Ports......................... 21 4.4.2 Error Relay Output......................21 4.4.3 Connection of AUX Inputs and AUX Outputs..............22 4.5 Accessing Wireless Service Gateway WSG................22 4.5.1 Access via the Network....................22 4.5.2 Access via the Management port................... 23 4.6 Basic Configuration........................ 27 4.6.1 Setup via the Setup Wizard....................28... - Page 4 7.1.1 Installation of Software....................36 7.1.2 Create a Backup of the Software Settings..............36 7.1.3 Field Upgrade of the Boot Software................36 7.2 Restarting the Wireless Service Gateway WSG..............37 7.2.1 Controlled Restart via the Restart Button...............37 7.2.2 Forced Restart........................ 37 7.3 Reset Back to Factory Default Settings.................37...
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Page 5: Introduction
Introduction Introduction The Wireless Service Gateway WSG is the hardware platform for Linux based applications such as messaging, alarm handling, administration and device management. Figure 1: The Wireless Service Gateway WSG Supply voltage: 100 – 240 V AC ±20% 12 – 24 V DC -25% / +20%... -
Page 6: Abbreviations And Glossary
Modifications Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide... - Page 7 Introduction IC Requirements for Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B conforme á la norme NMB-003 du Canada. A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide...
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Page 8: General Information
The default passwords need to be changed to prevent unauthorized access to the admin- istration pages. Authentication GUI pages on the Wireless Service Gateway WSG module always have two different user ac- counts; “admin” and “sysadmin”. Some applications also have additional accounts called “user” and “ftpuser”. -
Page 9: Administration
All configurations can be set and changed on the Advanced Configuration page, such as sys- tem setup, changing passwords, etc. This page also contains troubleshooting and detailed con- figuration, for example Messaging interfaces, i.e. WLAN and Serial interfaces etc. A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide... -
Page 10: Description
Overview of Connectors, Buttons and LEDs Description The Wireless Service Gateway WSG front side has different status indications and is used for maintenance. The LEDs indicates the status of the module and the management port makes it possible to have direct connection to the module. It also has an SD card slot and two USB ports for external temporary devices. -
Page 11: Led Indications
The Restart button is a hole button that requires a paper clip (or similar) to be able to push. Used for performing controlled restart and forced restart, see Restarting the Wireless Service Gateway WSG on page 37. SD card slot... - Page 12 Pow er Pow er LED Power OK Blue Closing down caused by low voltage Low voltage* * also used if the Power parameter conflicts with the actual setup. Figure 3: LED indications A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide...
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Page 13: Operating Modes
29. Demonstration Mode Demonstration Mode makes it possible to run the Wireless Service Gateway WSG for two hours with full or almost full functionality, with or without a valid license. Exact functionality is applica- tion dependent. For more information about the functionality during demonstration mode, see the application documentation. -
Page 14: Installation And Configuration
Installation and Configuration The Wireless Service Gateway WSG can be mounted vertically on a wall or be placed horizon- tally in a 19" rack. It must be fixed by screws or other fixtures to the wall or rack, and must not be easily movable. -
Page 15: Rack Mounting
Connectors Connectors Figure 4: Mounting on a wall Rack Mounting The Wireless Service Gateway WSG can be either front mounted or reverse mounted in a 19´´ rack. Accessories for mounting in a rack (ordered separately) Standard 19´´ rack kit: Small left/right brackets for two front mounted Wireless Service Gate- way WSG modules and one big bracket for one front mounted Wire- less Service Gateway WSG module. - Page 16 Figure 5: Mounting the assembly bracket 2) Fasten the assembly brackets in the rack, see below (screws not included). Figure 6: Front mounted single in rack Front mounted double • Requires the standard 19´´ rack kit A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide...
- Page 17 Figure 7: Front mounted double Figure 8: Front mounted double 2) Use the two small standard assembly brackets and fasten one on the right front side and the other on the left front side. A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide...
- Page 18 Figure 10: Rear mounted single 2) Fasten the assembly brackets in the rack, see below (screws not included). Figure 11: Rear mounted single in rack Rear mounted double • Requires the reverse 19´´ rack kit A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide...
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Page 19: Supply Voltage
Figure 13: Rear mounted double in rack Supply Voltage Wireless Service Gateway WSG can be connected to an external power supply (12-24 V DC bat- tery or power source) as a complement to the primary power supply (100-240 V AC). If the pri- mary power supply fails it switches over to the external power supply automatically, without any negative influence on the running application. -
Page 20: Change Power Supply Parameter
Figure 15: 12 - 24 V DC connection to external power supply Change Power Supply parameter Wireless Service Gateway WSG is default configured to use the primary power supply (100-240 V AC). If connected to an external battery, this must be configured from the Advanced Configu- ration page. -
Page 21: Connections
Error Relay Output A relay output is used to indicate Wireless Service Gateway WSG module malfunction and can also be used to indicate other errors. See the application documentation for more information about functionality. Connections are made with twisted pairs to 1 and 2 on screw connector Er- ror. -
Page 22: Connection Of Aux Inputs And Aux Outputs
Accessing Wireless Service Gateway WSG When the Wireless Service Gateway WSG is running the relay is closed, i.e. the error relay out- put is activated when the relay releases, for example if the power is dropped. At power up or restart the relay is released until the applications are working properly. -
Page 23: Access Via The Management Port
27. Access via the Management port The management port can be used when Wireless Service Gateway WSG has not got a valid and unique IP address or when the IP address has been changed, i.e. if Wireless Service Gate- way WSG has been moved from one network to another. - Page 24 Mode button LED. Locate the required “Wireless Service Gateway WSG.inf” driver and save it on your PC. Figure 20: Locate the driver Press the Mode button twice again to change the mode to network access .
- Page 25 Press the Mode button twice to change the mode to mass storage. The module will now turn up as a mass storage device on your computer. This is indicated by slow flashing blue light on the Mode button LED. A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide...
- Page 26 Installation and Configuration Locate the required “Wireless Service Gateway WSG.inf” driver and save it on your PC. Figure 22: Save driver on PC Press the Mode button twice again to change the mode to network access Select Control Panel > Hardware and Sound.
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Page 27: Basic Configuration
Figure 25: Network adapters Basic Configuration Wireless Service Gateway WSG needs to be configured with basic settings. Some products set- tings can be set in an installation Setup Wizard accessible from the web interface. The Setup Wizard will start automatically the first time the module is accessed from the web browser and every time until the configuration has been saved. -
Page 28: Setup Via The Setup Wizard
7) Change the default passwords for all users. If the passwords are not changed, anyone with knowledge of the default passwords can access the module and change any parameter. 8) Restart Wireless Service Gateway WSG. Select “Reboot” in the menu and click the “Reboot” button. -
Page 29: Clock Synchronization And Time Settings
Clock Synchronization and Time Settings The clock in different Wireless Service Gateway WSG modules can be set from the web brows- er. To be able to synchronize the clocks in different Wireless Service Gateway WSG modules a time server has to be used. Depending on software application and license, an Wireless Service Gateway WSG can be used as time server. - Page 30 EventHandler is specified. Working in Boot Mode If no application is running on Wireless Service Gateway WSG or if the application cannot be started, the Boot Mode can be used for installing new software, see settings, performing fac- tory reset, troubleshooting and also starting up in normal operation again. If the module de- tects several major errors (for example restart loop), the module can set itself in Boot Mode.
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Page 31: Working In Boot Mode
Set the Module in Boot Mode Working in Boot Mode If no application is running on Wireless Service Gateway WSG or if the application cannot be started, the Boot Mode can be used for installing new software, see settings, performing factory reset, troubleshooting and also starting up in normal operation again. -
Page 32: Software Information
If two versions have been installed, information about both versions and also which ver- sion that was last used by the module is shown. The format of the installation date is dependent on the PC's language settings. Figure 30: Software information in Boot Mode A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide... -
Page 33: Install Software In Boot Mode
Installing new software is normally done from the application’s web interface, refer to the appli- cation documentation. But if the application’s web interface cannot be reached it is possible to put Wireless Service Gateway WSG in Boot Mode, access the modules web interface and install new software from there. -
Page 34: Return To Normal Operation
Operation dialogue box opens. 2) Select which software to start and click “OK”. 3) Select which settings to use for the software and click “OK”. The module will restart and return to normal operation. A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide... -
Page 35: Run In Demonstration Mode
Restarting the Demonstration Mode after exiting, can be done from the application's web interface after a delay of 10 minutes, but an immediate restart can be done by using the Mode button. A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide... -
Page 36: Maintenance
In the end of that file, you should then see the text “Upgrade finished suc- cessfully”. If the USB memory stick contains faulty Boot software, the module will start up in Boot Mode. A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide... -
Page 37: Restarting The Wireless Service Gateway Wsg
Maintenance Restarting the Wireless Service Gateway WSG Restarting the Wireless Service Gateway WSG Controlled Restart via the Restart Button When a controlled restart is performed via the Restart button, all ongoing jobs on the module ends in a controlled way and everything is logged. When the module has shut down the user can unplug the power cable or wait one minute for the module to automatically start up again. -
Page 38: Troubleshooting Guide
(under System less than 13.8 V. Information in Trou- bleshoot Mode) the “Charge external sup- ply” shows “off” even if the external battery voltage is shown in “External power sup- ply”. A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide... -
Page 39: Troubleshooting From Boot Mode
4) Access the application’s Configuration page. Figure 34: Application’s Configuration page 5) Select Other Settings > Advanced Configuration. You will now be able to perform troubleshoot actions and view system information, logs etc. A31003-M2000-J109-01-7631, 30/06/2020 Wireless Service Gateway WSG, Installation Guide...
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