Summary of Contents for Unify OpenScape WLAN Phone WL4
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OpenScape WLAN Phone WL4 OpenScape WLAN Phone WL4 Plus User Manual A31003-M2000-U109-01-7619...
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As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.
4.5.9 Turn the Loudspeaker On or Off..................26 4.5.10 Call Waiting........................26 4.5.11 Conference Call......................26 4.6 Call Diversion......................... 27 4.7 Push-to-Talk Group Call......................28 4.7.1 Accept a PTT Invitation....................28 4.7.2 Decline a PTT Invitation....................29 A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Target Group Introduction The OpenScape WLAN Phone WL4 provides a wide range of features including telephony, mes- saging, and alarm functions. The handset is designed to be used in medium demanding environ- ments and is aimed at users who need either one- or two-way messaging.
10 • Display Icons and Text on page 11 • Alphanumeric Keys on page 14 Handset Overview All handset models share the same external characteristics. PQRS WXYZ Number External Character- Description istics A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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Upper/lower case Microphone Used in voice communication. System connector Used for battery charging, software download, and configura- tion. Space Used for adding space between words. Requires a WL4 Plus handset. System-dependent feature. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
The Messaging menu contains message handling functionality, such as reading and writing messages. The Connections menu contains bluetooth connection, headset selection, net- work selection, and in charger behavior selection. Compatible with wired headsets used for Android. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Active area is used for information such as the name of the system to which the handset is con- nected to. A user identity provided by the system and/or an Owner ID can also be displayed if Access to call services is system-dependent. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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Indicates that this call has been placed on hold. The icon appears in a call window during the call. Call diverted internally Indicates that the received call has been diverted internal- ly. The icon appears in the Call list. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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Indicates that the loudspeaker is turned on. The icon ap- pears in the Soft key bar during a call. Loudspeaker off Indicates that the loudspeaker is turned off. The icon ap- pears in the Soft key bar during a call. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Indicates that the handset is a OpenScape WL4 Plus. The icon is located in the right part of the Active area. Alphanumeric Keys Alphanumeric keys consist of numbers, letters and other special characters. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
A long press on any of these numbers in idle mode is by default a shortcut to the Call contact list. The list is in alphabetic order, and depending on which key is pressed the list opens up at different letters of the alphabet. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
NOTICE: The handset can be configured to automatically switch off when placed in charger. It is also possible to configure the handset to prevent the user from switching it off. For the details, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4.
By default, the handset is in Personal mode. The handsets are configured to be shared using the WSG DM. The Phone mode must be set to Shared in the Device > General menu of the Configurable feature. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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2) The dialog window Log off? is displayed. Press Yes to confirm. At logout the owner ID is automatically removed from the Idle mode screen, but may remain in the screen saver until the screen saver is turned off. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Delete all to remove all numbers/contacts from the Call list. The same functions also exist in the Missed calls list, for the details refer to the Missed Calls page 21. Applicable to WL4 Plus only. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
(refer to the Hide Calling ID on page 31) or using the WinPDM/WSG DM. For the details, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. NOTICE: The ring signal and vibration can be disabled. The ring signal can be also configured to be available in both headset and loudspeaker, or only loud- speaker.
Calls can made in different ways, for example by manually dialing the phone number, using the Call list or the phonebook and etc. The following section describes frequently used options for the OpenScape WLAN Phone WL4. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Call Using the Central Phonebook 1) In the Contacts menu, select Central phonebook Applicable to WL4 and WL4 Messaging only. If the navigation key down is not configured for any other function. This function is system-dependent. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
If you cancel the first pop-up, the next busy action in the list (If more than one busy action has been configured) will appear. For the details, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. Call Back When a call is made to a busy handset or when the called party cannot answer, it is possible to automatically call back when the user is available again.
(Headset, Speaker, Loudspeaker) and as well as automatically store volume changes in the handset for future calls. For the details, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. Start a New Call The second call can be made while in a call. The first call is automatically put on hold while the new call is active.
The other party in the ongoing call cannot hear you. To turn the microphone on, follow the steps above, but select Microphone on at the step 2. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
For the details on configuration, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. During an ongoing conversation, when a second call is received, do one of the following: •...
NOTICE: Call forward locally must be set by the system administrator to show the Divert calls menu in the handset. For the details, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. Divert All Calls 1) In the Call menu, select Call services > Divert calls.
Every PTT group must be defined in the WinPDM/WSG DM to be able to use this function. For the details, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. INFO: If it is required to have key lock during an ongoing call, for example to avoid that any key is accidentally pressed, set the Automatic key lock to On.
If a PTT session invitation was rejected or ignored, or if the session was disconnected, it is pos- sible to re-join the call session by doing the following: 1) In the Messaging menu, select Inbox. Find and open the rejected PTT session invitation (indicated by the Message icon A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
If configured in the WinPDM/WSG DM, up to five different phone numbers can be reserved for emergency calls. These numbers can always be called even when the phone- or key locks are active. For more information, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4.
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If you want to disable the feature, select Off at the step 2. This feature can be also configured using the WinPDM/WSG DM. For the details, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
For the whole list of features and instructions on how to configure them using the WinPDM/WSG DM, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. Message with Request for Answer Along with ordinary messages, you can receive messages that require the response from you.
During incoming calls, the call information dialog is normally shown over the message. This de- fault behavior can be changed so that messages with a certain priority are displayed without being interrupted by the calls. For the details, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4.
Received messages normally include the number/name of the sender, time and date, but can still be configured to display another information, for example the message text. For the details, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. Read the Received Message 1) In the Messaging menu, select Inbox.
3) Press More. 4) In the pop-up menu, select Delete or Delete all. 5) Press Yes to confirm. The message(s) is/are deleted. Forward the Message You can forward any received or sent messages. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
NOTICE: The More key is not displayed if no message templates have been defined. 3) Press Select. A list of predefined message templates is displayed. 4) Navigate to the required message template and press Select. If required, edit the message. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
2) Enter the number or press the Phonebook in the Soft key bar to select the contact from the list. Press the Call key or the Call soft key to make a call. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
An incoming IM is indicated the same way as an ordinary message and is saved along with other messages in the Inbox. NOTICE: The indication of an IM can differ from an ordinary message depending on configuration. The application that sends the IM can determine the signal vol- ume. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
NOTICE: Colored labels can be mapped to message beep codes. For more in- formation, refer to the Installation and Operation Manual, Portable Device Man- ager for Windows (WinPDM). The options depends on the configuration in the client application. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
The data can be predefined when programming the soft/hot key or service, refer to the Define Keys Functions on page 49, Define Hot Keys on page 49, or Add Services on page 50. Only available if configured in the system. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Each of the alarms types is enabled by the user in one of the following ways: long press and multiple press. The type of alarms and activation methods are configured by the system administrator. For the details, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4.
43. Silent alarm is configured by the system administrator. For the details, please refer to the Config- uration Manual, Unify OpenScape WLAN Phone WL4. NOTICE: If both ALS and Silent alarm parameters are set for the handset, no ALS will be triggered.
This feature can be enabled by the system administrator using the WinPDM/WSG DM. Please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. Reset Man-down and/or No-movement Alarm You can reset the alarm that has been triggered, by doing one of the following: •...
Alarm Operation Emergency Call Alarm For more information, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. Emergency Call Alarm The emergency call alarm is triggered when a user calls an external or internal number specified in the system as emergency number. When an emergency call alarm is made, the default Emer- gency call alarm text is shown on the handset display.
APs measure the client signal strength for received data packets and forward those measure- ments to the Cisco MSE. Your system administrator must configure the handset for Cisco MSE. For more information, refer to the the Configuration Manual, Unify OpenScape WLAN Phone WL4.
Answering and connecting sound to the Bluetooth headset when answering with the head- set’s button. • Ending and rejecting calls with the Bluetooth headset’s button. • Dialing the last called or predefined number using the Bluetooth headset’s button Configured in the WinPDM/WSG DM. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Clear Lists in Charger or In charger Message ab- sent that are configured using the WinPDM/WSG DM. For the details, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. Switch the Handset Off The handset can be switched off automatically when it is placed in the charger.
2) Select Shortcuts and press Select or the middle navigation key to enter. To get the detailed information about the whole Shortcuts menu structure, refer to the Shortcuts on page 76. Applicable to WL4 Plus only. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Phone call, Send data, Send message, and PTT. Cannot be defined for WL4. Name option is available only when defining the soft keys functions. Applicable to WL4 and WL4 Messaging only. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Sound and Alert Settings This section describes how to configure or change audio and vibration signals on the handset. Adjust the Ring Volume 1) In the Settings menu, select Sound & Alerts. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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Instead, send a message to the handset to listen to the sound. By default, the message volume follows the ring volume setting. However, a different message volume can be set if required. For more information, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4.
ALS, and cancel Man- down and No movement alarms. For the details, refer to the For more informa- tion, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. Enable the Automatic Key Lock 1) In the Settings menu, select Locks.
The handset can be configured to show the contents of the display (except for the Soft key bar) upside down at incoming calls and messages. This feature can be also configured using theWin- A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Menu Operation PDM/WSG DM. For the details, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. 1) In the Settings menu, select Display > Rotate display text. 2) Select Normal or Inverted. 3) Press Back. Font Style 1) In the Settings menu, select Display > Font style.
2) Select Edit alarm data. 3) Enter alarm data. 4) Press Save. Administrator Menu The handset has a hidden menu for system administrators. refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Idle mode. Delete Profile 1) In the opened Profiles menu, select a profile from the list. 2) Press More > Delete. 3) Press Yes to confirm. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
When the system profile is activated, the settings are not displayed in the handset’s menu. The system profile name is displayed when the handset is in Idle mode. For more information, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4.
1) In the Contacts menu, select Add contact > From call list. 2) Select number. 3) Press Add. 4) Select number type. 5) Press Select > Add, and enter the name of the contact. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Call soft key or the Call key For the details, on how to use the Central phonebook, please refer to the Call Using the Central Phonebook on page 22. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Operation Manual, OpenStage Wireless Service Gateway (WSG). For additional information on software and parameters upgrade, refer to the Configuration Manu- al, Unify OpenScape WLAN Phone WL4. Device Information In the Device Info menu, you can view information about the handset, which can be useful when contacting the system administrator to get support: •...
For the details, please refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. When re-entering the coverage area it can take a couple of minutes before the handset is auto- matically registered with the system.
NOTICE: The warning signal when the battery is low can be set to one of the three different modes: Sound repeatedly, Sound once, or Sound off. For the details, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. The Low battery icon is displayed when the battery has 25 to 10% remaining capacity.
(above 113°F or below 32°F). Charging below 0°C harms the battery and shortens the life- time. • Note that storing Li-Polymer batteries at high temperature dramatically reduces its capacity. For example storage around maximum temperature reduces capacity with 20% in less than a month, permanently. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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If the charger is not used for a longer period of time, remove the power adapter to the charg- • Do not put the handset in charger if no charging is needed. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
The handset is muted. The Silent off icon the status bar shows that the handset is muted. In idle mode, press and hold the Sound off key the mute button to unmute the handset. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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Error or warning messages appear directly on the handset’s display and contain a short informa- tion about current technical problems. In such cases, you can see one of the following texts: • No network • No access • No channel available A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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If you continue experiencing technical problems, contact your system administrator as soon as possible. For system administrators, it is recommended to refer to the Configuration Manual, Unify OpenS- cape WLAN Phone WL4 to get the details as well as guidance on further actions to resolve the existing problems.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environ- ment. This device complies with FCC SAR limit of 1.6 W/kg. For SAR values, see the Data Sheet, Unify OpenScape WLAN Phone WL4. This device must not be co-located or operating in conjunction with any other antenna or trans- mitter.
Acetone can damage the plastic case of the handset and should not be used. The following chemicals have shown no harmful effects: • 3% Hydrochloric Acid • M-alcohol (70% Methylated Ethanol) • 60% Chlorhexidine 0.5 mg/ml A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Push-to-talk (PTT) Five configured emergency numbers – – Send data User profiles System profiles – – Shared phone Administrator menu This function is configured by the administrator. This function is system dependent. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
The menu tree can be customized by hiding some of the functions or making them read-only. The functions that should be hidden are defined in the WinPDM/WSG DM. For more information, refer to the Configuration Manual, Unify OpenScape WLAN Phone WL4. Messaging NOTICE: Applicable to WL4 Messaging and WL4 Plus only.
Delete Delete all Back 1. Visible only if the number used in the body text message consists of minimum three digits. 2. Visible only if there exist at least one template. Connections A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Select Network A (example) No action In charger Switch of Sound of Change prof le 1. This function is conf gured by the system administrator. 2. Applicable to WL4 Plus only. Calls A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Internal Divert calls Edit Enter number All calls External Back Use Phonebook No reply When busy Do not disturb Hide calling ID 1. Applicable to WL4 Messaging and WL4 Plus only. Shortcuts A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
Add new Enter pref x Send data Send message PTT Groups (example) Edit alarm data Alarm data (example) Save Clear Back Service 1 (example) (Sending message) Select More Edit Delete Y es Settings A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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Menu Tree A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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Time & Date Time format hh:mm mm/dd/yyyy dd.mm.yyyy Date format dd month yy dd/mm/yyyy month dd yyyy yyyy-mm-dd dd-mm-yyyy ¦ Set time & date (Continued) 1. Applicable to WL4 Messaging and WL4 Plus. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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Alarm No-movement Edit alarm data Device info Software Hardware License WLAN info Network info User ID 1. Applicable to WL4 Messaging and WL4 Plus only. 2. Applicable to WL4 Plus only. Profiles A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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Volume Back Ring signals Message alert1 Vibrating alert Key sound Answering Divert calls Activate alarm Soft keys 1. Applicable to WL4 Messaging and WL4 Plus. 2. Applicable to WL4 Plus only. Contacts A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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More. Some functions are always provided and others may be made available by the administrator via the WinPDM/WSG DM. To use a function, navigate the In Call menu to highlight the required function and then press the Select soft key. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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2. Can appear on left soft key or on More menu, depending on the current call status. 3. This function is system dependent. 4. Applicable to WL4 Messaging and WL4 Plus only. 5. Visible only if conf gured in WinPDM/WSG DM. A31003-M2000-U109-01-7619, 29/04/2020 OpenScape WLAN Phone WL4, User Manual...
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