Page 1 OpenScape Desk Phone IP V3R3 Phone Administration Administrator Documentation A31003-D3000-M100-02-76A9...
Page 2 Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG.. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
Page 3: Table Of Contents
3.2.2.2 Automatic VLAN discovery using DHCP ..........56 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 4 3.5.8.1 Outbound Proxy ............. . 107 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 5 3.8.22 Directed Pickup..............163 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 6 3.16.5 Picture Clips..............221 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 7 3.26.10.5 DAS Connection ............277 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 8 5.5.3 How To Set Up And Deploy A Dial Plan ..........320 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 9 Index................. 331 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 10: Overview
If Power over Ethernet (PoE) is not available: For safety reasons the phone should be operated using the supplied plug-in power unit. Use only original accessories from Unify GmbH & Co. KG! Using other accessories may be dangerous, and will invalidate the warranty, extended manufacturer’s liability and the CE mark.
Page 11: Maintenance Notes
Do not perform maintenance work or servicing of the telephone in environments where there is a danger of explosions. Use only original accessories from Unify GmbH & Co. KG. Using other accesso- ries may be dangerous, and will invalidate the warranty and the CE mark.
Page 12: About The Manual
OpenScape Desk Phone step by step, wherever expedient. For the users, a separate manual is provided. You can find further information on the official Unify website (http:// www.unify.com) and on the Unify Wiki (http://wiki.unify.com).
Page 13: Openscape Desk Phone Ip 35G
Overview The OpenScape Desk Phone Family • OpenScape Desk Phone IP 55G 1.5.1 OpenScape Desk Phone IP 35G A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 14 Inbound calls are visually signaled via the Alert Bar. Waiting Voice Mail messages and Missed Calls are also signaled via the alert bar LED if the MWI LED and Missed call LED features are configured accordingly. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 15: Openscape Desk Phone Ip 55G
The large Display provides intuitive support for telephone operation. With the Mode Keys, the user/administrator can comfortably operate the phone´s applications. Repeatedly pressing a key cycles through the sub- sequent tabs within a feature. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 16: Administration Interfaces
Service); • via the Local Phone (see Local Phone Menu). Related Topics Related Topics • Overview • Web-based Management (WBM) • DLS (OpenScape Deployment Service) • Local Phone Menu A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 17: Web-Based Management (Wbm)
INFO: As long as the IP connection is not properly configured, you have to use this method to set up the phone. Related Topics Related Topics • Administration Interfaces A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 18: Startup
IEEE_802.1x Related Topics Related Topics • Startup 2.2 Assembling and Installing the Phone Related Topics Related Topics • Startup • Shipment • Connectors at the Bottom Side • Assembly A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 19: Shipment
Document "Information and Important Operating Procedures" – Emergency number sticker Related Topics Related Topics • Assembling and Installing the Phone 2.2.2 Connectors at the Bottom Side OpenScape Desk Phone IP 55G A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 20: Assembly
Next, insert the plug on the short end of the handset cable into the jack on the handset. 2) Emergency Number Sticker A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 21: How To Connect The Phone
2) If applicable, connect the following optional jacks: • LAN connection to PC • Headset (accessory) Related Topics Related Topics • Assembling and Installing the Phone A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 22: How To Better Use Lan Network Connections
INFO: Any settings made by a DHCP server are not configurable by other configuration tools. Related Topics Related Topics • Startup • How to Access the Web Interface (WBM) • How to Set the Terminal Number A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 23: How To Access The Web Interface (Wbm)
How to Manually Configure the Phone´s Address. 2) Open your web browser (MS Internet Explorer or Mozilla Firefox) and enter the appropriate IP address or URL. Example: https://192.168.1.15 or https://myphone.phones A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 24: How To Set The Terminal Number
If the user and administrator menus are needed in the course of setup, the terminal number, which by default is identical with the phone number, must be configured first. When the phone is in delivery status, the terminal number A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 25: Basic Network Configuration
If no DHCP server is present, see IP Address - Manual Configuration for IP address and subnet mask, and Default Route/Gateway for the default route. Related Topics Related Topics • Quick Start A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 26: Dhcp Resilience
Time zone offset (option #2 "Time Offset"): Offset in seconds in relationship to the UTC time provided by the SNTP server. For manual configuration of date and time see 3.5.5 Date and Time. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 27: Sip Server Address
If the phone is to be located in a VLAN (Virtual LAN), a VLAN ID must be assigned. In case the VLAN shall be provided by DHCP, VLAN Discovery must be set to "DHCP" (see Automatic VLAN discovery using DHCP). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 28: How To Use A Vendor Class
The data is disclosed from other clients. • In the following, the configuration of vendor classes is explained both for a Windows DHCP Server and for Unix/Linux. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 29 Define Vendor Classes... in the context menu. A dialog opens with a list of the classes that are already available. 3) Press Add... to define a new vendor class. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 30 5) Click OK to apply the changes. The new vendor class now appears in the list: 6) Exit the window with Close. 7) In the DHCP console menu, right-click the DHCP server in question and select Set Predefined Options from the context menu. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 31 Name: Free text, e. g. "OptiIpPhone element 01". • Data type: "String". • Code: "1". • Description: Free text, e. g. "tag 1 for OptiIpPhone class". Click OK to return to the previous window. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 32 Name: Free text, e. g. "OptiIpPhone element 02" • Data type: "Long" • Code: "2" • Description: Free text, e. g. "tag 2 for OptiIpPhone class". Click OK to return to the previous window. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 33 Name: Free text, e. g. "OptiIpPhone element 03". • Data type: "String". • Code: "3" • Description: Free text, e. g. "tag 3 for OptiIpPhone class". Click OK to return to the previous window. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 34 DLS address is "sdlp://192.168.3.30:18443". Click OK. 15) To define a scope, select the DHCP server in question, and then Scope, and right-click Scope Options. Select Configure Options... in the context menu. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 35 OptiIpPhone vendor is transmitted only to the clients (workpoints) in this vendor class. Related Topics Related Topics • Vendor Specific: VLAN Discovery and DLS Address A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 36: Setup Using A Dhcp Server On Unix/Linux
Optionally, the DLS address can be given in an alternative way: • Tag 4: DLS host name The Vendor name tag is coded as follows (the first line indicates the ASCII values, the second line contains the hexadecimal values): A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 37 1) In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP. 2) Select the DHCP server and the scope. Choose Configure Options in the context menu using the right mouse button. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 38 3) Enter tag 1, that is the vendor tag. The value has to be "Siemens". 4) If the VLAN ID is to be provided by DHCP: Enter the hexadecimal value in Data entry. In the example, the VLAN ID is 10 (Hex: 0A). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 39 In the example, the DLS address is "sdlp://192.168.3.30:18443". Note that the screenshot also shows the VLAN ID described in step 4. Click OK. 6) The DHCP console now shows the information that will be transmitted to the corresponding workpoints. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 40: How To Register At Openscape Voice
IP address of your OpenScape Voice server. If not provided by DHCP or DLS, enter the appropriate values. If the phone is to register with a gateway, enter the appropriate SIP Gateway address. 3) In the Server type field, select "OS Voice". A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 41 5) In the User ID and Password fields, enter the user name/password combi- nation for the phone. This setting depends on the configuration of the OpenScape Voice server. Related Topics Related Topics • Quick Start A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 42: Startup Procedure
Startup Startup Procedure 2.4 Startup Procedure The following flowchart shows the startup process for OpenScape phones: A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 43: Cloud Deployment
Phone is not running • Phone is set to factory default values • The phone has a LAN connection The address for the SEN Redirect server is hardcoded as "cloud-setup.com" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 44 The phone gets the pin from the The user has the option to cancel the process (see chapter 2, “Aborting user Cloud Deployment process by User”. Phone displays the Progress prompt A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 45 The hash of the pin is provided as an Inventory item to the Deployment server Phone contacts the Deployment server using DLS-WPI Deployment server configures the phone and the phone saves the changes Deployment server terminates the DLS-WPI session A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 46: Aborting Cloud Deployment Process By User
The DLS-WPI requests a restart to factory defaults of the phone. The phone restart should then trigger the cloud deployment process if the conditions in Cloud Deployment are still met. Related Topics Related Topics • Cloud Deployment A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 47: Deployment Errors
Unable to get the address for the Deployment server. DNS lookup failed. Unable to establish contact with Deployment server – no reply. Unable to establish contact with Deployment server – refused. Related Topics Related Topics • Cloud Deployment A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 48: Administration
• Restart Phone • Factory Reset • SSH – Secure Shell Access • Display License Information • Diagnostics • MWI LED • Missed Call LED • Impact Level Notification A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 49: Access Via Local Phone
# key once or repeatedly, depending on the desired character. The # key cycles through the input modes as follows: (Abc) > (abc) > (123) > (HEX) > (ABC) > back to start. Usable characters are 0-9 A-Z a-z .*#,?!’"+-()@/:_ A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 50 Depending on the action performed, the Soft Key assignment and labels will change to display the supported actions. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 51: Lan Settings
The OpenScape Desk Phone provides an integrated switch which connects the LAN, the phone itself and a PC port. By default, the switch will auto negotiate transfer rate (10/100/1000 MBit/s autosensing, configurable) and duplex method A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 52 PC port mode / PC port status: Controls the PC port. Value range: "disabled", "enabled", "mirror". Default: "disabled" • PC port autoMDIX: Switches between MDI and MDI-X automatically. Value range: "On", "Off" Default: "Off" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 53: Vlan
3.2.2 VLAN VLAN (Virtual Local Area Network) is a technology that allows network adminis- trators to partition one physical network into a set of virtual networks (or broadcast domains). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 54 By DHCP • Manually Related Topics Related Topics • LAN Settings • Automatic VLAN discovery using LLDP-MED • Automatic VLAN discovery using DHCP • Manual Configuration of a VLAN ID A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 55: Automatic Vlan Discovery Using Lldp-Med
|--- Network |--- General IP configuration |--- Protocol mode |--- Use LLDP-MED |--- Use DHCP |--- Use DHCPv6 |--- VLAN discovery |--- VLAN ID Related Topics Related Topics • VLAN A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 56: Automatic Vlan Discovery Using Dhcp
|--- Network |--- General IP configuration |--- Protocol mode |--- Use LLDP-MED |--- Use DHCP |--- Use DHCPv6 |--- VLAN discovery |--- VLAN ID Related Topics Related Topics • VLAN A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 57: Manual Configuration Of A Vlan Id
|--- Network |--- General IP configuration |--- Protocol mode |--- Use LLDP-MED |--- Use DHCP |--- Use DHCPv6 |--- VLAN discovery |--- VLAN ID Related Topics Related Topics • VLAN A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 58: Lldp-Med Operation
3.3 IP Network Parameters Related Topics Related Topics • Administration • Quality of Service (QoS) • Protocol Mode IPv4/IPv6 • Use DHCP • IP Address - Manual Configuration • Default Route/Gateway A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 59: Quality Of Service (Qos)
Layer 2 voice: Sets the CoS (Class of Service) value for voice data (RTP streams). Value range: 0-7 Default: 5 • Layer 2 signalling: Sets the CoS (Class of Service) value for signaling. Value range: 0-7 Default: 3 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 60: Layer 3 / Diffserv
Related Topics • Quality of Service (QoS) 3.3.1.2 Layer 3 / Diffserv Diffserv assigns a class of service to an IP packet by adding an entry in the IP header. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 61 Layer 3 video: Sets the CoS (Class of Service) value for video. Value range: "BE", "AF11", "AF12", "AF13", "AF21", "AF22", "AF23", "AF31", "AF32", "AF33", "AF41", "AF42", "AF43", "EF", "CS7", "CS3", "CS4", "CS5", 0, 1, 2 ... through 63. Default: "AF41" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 62: Protocol Mode Ipv4/Ipv6
An IPv4 address consists of 4 number blocks, each between 0 and 255, separated by ".". Example: Example: 1.222.44.123 An IPv6 address consists of 8 hexadecimal number blocks, separated by ":". Example: 2001:0db8:85a3:08d3:1319:8a2e:0370:7347 or, if not all blocks are used: 2000:1::3 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 63: Use Dhcp
DHCP server failure. For further information, please refer to DHCP Resilience. The following parameters can be obtained by DHCP: Basic Configuration • IP Address • Subnet Mask A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 64 DHCP and via DHCPv6, for instance DNS or SNTP server addresses. Administration via WBM - IPv4 Network > General IP configuration Set DHCP Enabled to "selected". Afterwards, click Submit. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 65: Ip Address - Manual Configuration
Related Topics • IP Network Parameters 3.3.4 IP Address - Manual Configuration Related Topics Related Topics • IP Network Parameters • How to Manually Configure the Phone´s IP Address A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 66: How To Manually Configure The Phone´s Ip Address
IP configuration, please proceed as follows: Administration via WBM Step by Step 1) Navigate to Network > General IP Configuration. Set DHCP Enabled, DHCPv6 Enabled and LLDP-MED Enabled to "not selected". Afterwards, click Submit. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 67 3) After the phone’s network service has restarted, the other IP parameters can be configured. Administration via Local Phone --- Admin |--- Network General IP configuration |--- Use LLDP-MED |--- Use DHCP |--- Use DHCPv6 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 68: Default Route/Gateway
Administration via WBM - IPv4 Configuration Network > IPv4 configuration Enter the Default route, i.e. the IP address of the router that links your IP network to other networks. Afterwards, click Submit. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 69: Specific Ip Routing
To have constant access to network subscribers of other domains, you can enter a total of two more network destinations, in addition to the default route/gateway. This is useful if the LAN has more than one router. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 70 |--- Route 1 mask |--- Route 2 IP |--- Route 2 gateway |--- Route 2 mask IPv6 Route Configuration Data required • Route 1/2 destination: IPv6 address of the selected route. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 71 |--- Route 1 prefix len |--- Route 1 gateway |--- Route 2 dest |--- Route 2 prefix len |--- Route 2 gateway Related Topics Related Topics • IP Network Parameters A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 72: Dns
Enter the DNS domain the phone belongs to. Afterwards, click Submit. Administration via Local Phone --- Admin |--- Network |--- General IP configuration |--- DNS domain Related Topics Related Topics • A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 73: Dns Servers
DNS server. Afterwards, click Submit. Administration via Local Phone --- Admin |--- Network |--- General IP configuration |--- Primary DNS |--- Secondary DNS Related Topics Related Topics • A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 74: Terminal Hostname
(see Terminal and User Identity). • Prefix number: The DNS name is constructed from the string entered in Web name, followed by the Terminal number. Administration via WBM System > System Identity A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 75: Configuration & Update Service (Dls)
DLS Contact-Me proxy (DCMP) can be deployed. The phone periodically polls the DCMP (DLS Contact- Me Proxy), which is placed outside of the phone’s network, for A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 76 Security PIN: Used for enhanced security. Administration via WBM Network > Update Service (DLS) Administration via Local Phone --- Admin |--- Network |--- Update Service (DLS) |--- DLS address A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 77: Snmp
Traps specific to OpenScape Desk Phones Currently, the following traps are defined: TraceEventFatal: sent if severe trace events occur; aimed at expert users. TraceEventError: sent if severe trace events occur; aimed at expert users. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 78 QCU community: QCU community string. Default: "QOSCD". • QoS to generic destination: Enables or disables the sending of QoS traps to a generic destination. Value range: "Yes", "No" Default: "No" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 79 |--- Trap destination port |--- Trap community |--- Diag sending enabled |--- Diag destination |--- Diag destination port |--- Diag community |--- QoS traps to QCU |--- QCU address A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 80: Security
OpenScape Voice system, call security is communicated to the user as follows: • An icon in the call view tells the user whether a call is secure (encrypted) or not. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 81 SDES is configured as the key exchange protocol for SRTP. Administration via WBM System > Security > System Administration via Local Phone --- Admin |--- System |--- Security |--- System |--- Server certificate A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 82: Mikey Configuration
INFO: If SRTP is enabled, ANAT interworking (see Media/SDP) is only possible if SDES is configured as the key exchange protocol for SRTP. Administration via WBM System > Security > System A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 83: Sdes Configuration
RTP if this should fail. This is the recommended option. With SHA1-80 ranking and SHA1-32 ranking, the ranking for each crypto-suite for negotiation is defined. Additionally, each crypto-suite can be enabled or disabled. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 84: Access Control
As a prerequisite, the root user needs to create a user and to define a password via Serial Access, so that access can be granted when the Password required prompt is issued. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 85: Security Log
It is up to the DLS to recognize the flag and initiate an upload. Last archived shows the date when the security log was last archived to the DLS. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 86: Security-Related Faults
User access shows the date and time when the phone encountered multiple consecutive failures to enter the user password. Administration via WBM System > Security > Faults Related Topics Related Topics • Security A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 87: Password Policy
This list is organised as FIFO (First In, First Out) so that it always contains the latest passwords. Administration via WBM Security and Policies > Password > Generic Policy A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 88: Admin Policy
When set to Active, the user password is available for use. With Suspended, the user password is not available for a period or until reset. When set to Disabled, all access via the user password is disabled. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 89: Character Set
Value range: 0 to 24 Administration via WBM Security and Policies > Password > Character set Related Topics Related Topics • Password Policy A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 90: Change Admin And User Password
|--- Current password |--- New password |--- Confirm password |--- Change User password |--- Admin password |--- New password |--- Confirm password Related Topics Related Topics • Password Policy A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 91: Certificate Policy
Full is selected, the certificate is fully checked against the credentials provided by the remote entity for signature, the fields must match the requested subject/ usage, and the expiry date is checked. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 92: System Settings
• Certificate Policy 3.5 System Settings Related Topics Related Topics • Administration • Terminal and User Identity • Emergency and Voice Mail • Energy Saving (Desk Phone IP 55G) A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 93: Terminal And User Identity
• Terminal number: Number to be registered at the SIP registrar. • Terminal name: Name to be registered at the SIP registrar. Administration via WBM System > System Identity A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 94: Display Identity
System > System Identity Administration via Local Phone --- Admin |--- System |--- Identity |--- Display identity |--- Enable ID Related Topics Related Topics • Terminal and User Identity A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 95: Emergency And Voice Mail
(Canonical Dialing Configuration). If a mailbox located at a remote server shall be used, its Voice mail number must be entered. Administration via WBM System > Features > Configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 96: Energy Saving (Desk Phone Ip 55G)
Administration via WBM Local functions > Energy saving Administration via Local Phone --- Admin |--- Local Functions |--- Energy saving |--- Backlight time Related Topics Related Topics • System Settings A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 97: Call Logging
• decide whether missed calls that were answered elsewhere shall be – included in the call log, OR A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 98 Delete entry > Manually: Call numbers remain in call log until they are deleted manually. Delete entry > When called: Call numbers existing in missed call list are deleted automatically when they are called again. Related Topics Related Topics • Call logging A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 99: Date And Time
• Difference (minutes): Time difference when daylight saving time is in effect. Default setting is 60 (mins). After a factory reset, the system will be reset to this value. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 100 Date and Time Administration via Local Phone --- Admin |--- Date and Time |--- Time Source |--- SNTP IP address |--- Timezone offset Related Topics Related Topics • Date and Time A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 101: No Sntp Server Available
Administration via Local Phone --- User |--- Date and Time |--- Time |--- Date |--- Daylight saving |--- Difference (mins) |--- Auto DST Related Topics Related Topics • Date and Time A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 102: Sip Addresses And Ports
SIP server address: IP address or host name of the SIP proxy server. • SIP registrar address: IP address or host name of the registration server. • SIP gateway address: IP address or host name of the SIP gateway. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 103 Administration via Local Phone --- Admin |--- System |--- Registration |--- SIP Addresses |--- SIP server |--- SIP registrar |--- SIP gateway Related Topics Related Topics • SIP Addresses and Ports A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 104: Sip Ports
Administration via WBM Network > Port configuration Administration via Local Phone --- Admin |--- Network |--- Port Configuration |--- SIP server |--- SIP registrar |--- SIP gateway |--- SIP local A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 105: Sip Registration
If the registration is not answered at all, the phone will try to re- register every 60 seconds by default. This is configurable (see Maximum Registration Backoff Timer). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 106 Password: Password required for an authenticated registration. Administration via WBM System > Registration Administration via Local Phone --- Admin |--- System |--- Registration |--- SIP Session |--- Registration timer |--- Server type A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 107: Sip Communication
Default: "Yes"; when System > Registration > Server type is set to "HiQ8000" (firmware version V3 onwards): "Yes" • Default OBP domain: Alternative value for the domain that is given in the outbound request. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 108: Sip Transport Protocol
Selects the transport protocol to be used for SIP messages. The values "UDP", "TCP", and "TLS" are available. The default is "UDP"; Default when System > Registration > Server type is set to "HiQ8000" (firmware version V3 onwards): "TLS". A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 109: Media/Sdp
With "IPv4", only IPv4 is used; with "IPv6", only IPv6 is used; with "IPv4_IPv6", both IPv4 and IPv6 can be used, but IPv4 is preferred; with "IPv6_IPv4", both IPv6 and IPv4 can be used, but IPv6 is preferred. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 110: Sip Session Timer
This feature is sufficiently backward compatible such that only one end of a call needs to implement the SIP extension for it to work. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 111 Session timer enabled: Activates or deactivates the session timer mechanism. Value range: "Yes", "No" Default value: "No" • Session duration (seconds): Sets the expiration time for a SIP session. Default: 3600 Administration via WBM System > Registration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 112: Resilience And Survivability
0. The web interface path is Network > Port configuration > SIP server. The SIP server address is specified in System > Registration > SIP server address. For details, see SIP Ports. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 113: Connectivity Check
The user will be informed by a message in the Call View display. Related Topics Related Topics • System Settings • Connectivity Check • Response Timer • Non-INVITE Transaction Timer • Maximum Registration Backoff Timer • Backup SIP Server A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 114: Response Timer
If there is no backup server configured, the phone just tidies up internally. The data is given in milliseconds. The default value is 32 000; for OpenScape Voice, the recommended setting is 3.7 seconds (3700 ms). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 115: Non-Invite Transaction Timer
The data is given in milliseconds. The default value is 32000; for OpenScape Voice, the recommended setting is 6 seconds (6000 ms). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 116: Maximum Registration Backoff Timer
If a registration attempt should result in a timeout, the phone waits a random time before sending another REGISTER message. The Reg. backoff (seconds) parameter determines the maximum waiting time. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 117: Backup Sip Server
The Backup transport option displays the current transport protocol used to carry SIP messages to the Backup proxy server. The Backup OBP flag indicates whether or not the Backup proxy server is used as an outbound proxy. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 118 Value range: "Yes", "No" Default: "No" • Network > Port Configuration > Backup proxy: Port of the backup proxy server. Default: 5060 Administration via WBM System > Registration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 119: Feature Access
|--- Port Configuration |--- Backup proxy Related Topics Related Topics • Resilience and Survivability 3.6 Feature Access Certain OpenScape Desk Phone features and interfaces can be enabled or disabled: A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 120 USB Device Access (see User Manual) • Backup to USB (see User Manual) • Feature Toggle (see Hunt Group: Send Busy Status Using Feature Toggle) • Phone Lock (see User Manual) A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 121 |--- Feature access |--- Call control |--- Blind transfer |--- 3rd call leg --- Admin |--- System |--- Features |--- Feature access |--- Call establish |--- Callback |--- Call pickup A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 122 --- Admin |--- System |--- Features |--- Feature access |--- Services |--- Web based manag. |--- USB device access |--- Backup to USB |--- Feature toggle |--- Phone lock A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 123: Feature Configuration
The possible values are "Yes" or "No". The default is "No". INFO: This parameter can also be configured under System > Features > Feature access (see Feature Access). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 124 System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Allow refuse Related Topics Related Topics • Feature Configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 125: Hot/Warm Phone
With the setting No action, hot phone or warm phone functionality is disabled. Administration via WBM System > Features > Configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 126: Initial Digit Timer
The Initial digit timer (seconds) parameter defines the duration of this time span. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 127 System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Initial digit timer Related Topics Related Topics • Feature Configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 128: Group Pickup
Related Topics • Group Pickup 3.7.4.2 Pickup Alert If desired, an incoming call for the pickup group can be indicated acoustically and visually if Group pickup visual alert is configured. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 129 Speaker key or the Headset key, the pickup call is accepted. Alternatively, the user can press the flashing Pick up key (if configured) to accept the call. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 130 Speaker key or the Headset key to accept the call. Administration via WBM System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 131: Call Transfer
This feature is enabled or disabled in the User menu. The default is "Yes". Administration via WBM (User menu) User > Configuration > Outgoing calls A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 132: Transfer On Hangup
A goes on-hook, B gets connected to C. If disabled, C will be released when A hangs up, and A has the possibility to reconnect to B. By default, the feature is disabled. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 133 System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Transfer on hangup Related Topics Related Topics • Call Transfer A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 134: Callback Uris
Administration via Local Phone --- Admin |--- System |--- Features |--- Addressing |--- Callback: FAC |--- Callback: Cancel all Related Topics Related Topics • Feature Configuration • Call Completion A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 135: Call Completion
Message waiting server address, that is the address or host name of the server that sends message waiting notifications to the phone, must be configured. With OpenScape Voice, this setting is not typically necessary for enabling MWI functionality. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 136: Indicate Messages
New urgent items: Determines whether new urgent items are indicated. Value range: "Show", "Hide" • Alternative label: Label for new urgent items. • Old items: Determines whether new urgent items are indicated. Value range: "Show", "Hide" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 137 |--- Alternative label |--- New urgent items |--- Alternative label |--- Old items |--- Alternative label |--- Old urgent items |--- Alternative label Related Topics Related Topics • Feature Configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 138: System-Based Conference
3.7.10 Server Based Features INFO: Please note that the Server features parameter, despite the name similarity, is not related to the Server feature function- ality as described in Server Feature. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 139 It is recommended to set Server features when setting up the phone, and avoid further changes, as possible. INFO: To enable server based features, uaCSTA must be allowed (see uaCSTA Interface). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 140 System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Server features Related Topics Related Topics • Feature Configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 141: Uacsta Interface
If Allow uaCSTA is enabled, applications which support the uaCSTA standard will have access to the OpenScape Desk Phone. The default is "Yes". Administration via WBM System > Features > Configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 142: Local Menu Timeout
Thus, if the user/admin re-enters the menu, he/she is directed to exactly that submenu, or parameter, which he/she had been editing before. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 143 System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Not used timeout Related Topics Related Topics • Feature Configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 144: Call Recording
"Repeated": An audible indication is given when recording commences or resumes, and repeated periodically during the recording. With the Recorder address/Recorder number parameter, the SIP address of the call recorder is specified. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 145 System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- Call recording |--- Recorder number |--- Recording mode |--- Audible notification A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 146: Free Programmable Keys
Related Topics • Administration • How to Configure Free Programmable Keys (FPKs) • How to Enable "Long Press" for Free Programmable Keys • Clear (no feature assigned) • Selected Dialing A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 147 Start Application (IP 55G only) • Send URL Request via HTTP/HTTPS • Built-in Forwarding • 2nd Alert • Phonebooks • Show phone screen (Desk Phone 35G) • Mute • Release A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 148: How To Configure Free Programmable Keys (Fpks)
Use the navigation keys to select a function and to view or modify the parameters associated with the key. Select Save&exit and press OK to save your changes. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 149: How To Enable "Long Press" For Free Programmable Keys
Select Save&exit and press OK to save your changes. On your phone, you can now activate the programming mode of a specific programmable key by a long key press on the related key. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 150 System > Features > Configuration Example: Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- FPK prog. timer Related Topics Related Topics • Free Programmable Keys A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 151: Clear (No Feature Assigned)
How to Configure Free Programmable Keys (FPKs). Administration via WBM System > Features > Program keys > Selected dialling Related Topics Related Topics • Free Programmable Keys A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 152: Repeat Dialing
Administration via WBM System > Features > Program keys > Forwarding The Forwarding type parameter determines the forwarding behavior. • If Unconditional is selected, any incoming call will be forwarded. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 153 For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). Related Topics Related Topics • Free Programmable Keys A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 154: Call Forwarding By Call Type
"CF busy - ext.“, "CF busy - int“. Default: „CF Unconditional any“. • Destination: Destination number of call forwarding. Administration via WBM System > Features > Program keys > Forwarding A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 155: Ringer Off
Turns off the ring tone. Incoming calls are indicated via LEDs and display only. Use the Key label <key number> field to define or change the name (label) of the key. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 156: Hold
Free Programmable Keys (FPKs) can be configured via the WBM or on the local phone. For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 157: Blind Call Transfer
Use the Key label <key number> field to define or change the name (label) of the key. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 158: Deflect A Call
Related Topics • Free Programmable Keys 3.8.14 Shift Level Shift the level for the programmable keys. When activated, the functions assigned to the shifted level are available on the keys. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 159: Phone-Based Conference
Program keys can be configured via the WBM or on the local phone. For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 160: Do Not Disturb
Program keys can be configured via the WBM or on the local phone. For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 161: Repertory Dial
How to Configure Free Programmable Keys (FPKs). Administration via WBM System > Features > Program keys > Repertory dial A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 162: Hunt Group: Send Busy Status Using Feature Toggle
Program keys can be configured via the WBM or on the local phone. For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 163: Directed Pickup
INFO: This feature can be enabled or disabled under System > Features > Feature access (see Feature Access). Use the Key label <key number> field to define or change the name (label) of the key. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 164: Cancel Callbacks
How to Configure Free Programmable Keys (FPKs). Administration via WBM System > Features > Program keys > Cancel callbacks Related Topics Related Topics • Free Programmable Keys A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 165: Pause Callbacks
How to Configure Free Programmable Keys (FPKs). Administration via WBM System > Features > Program keys > Resume callbacks A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 166: Consultation
Program keys can be configured via the WBM or on the local phone. For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 167: Call Recording
In case the key for feature activation has been pressed before the headset is connected, the feature will be automatically activated when the headset is plugged in. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 168: Server Feature
Asterisk SIP server. For details, please refer to the Administration Manual for OpenScape Desk Phones on Asterisk. Use the Key label <key number> field to define or change the name (label) of the key. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 169: Start Application (Ip 55G Only)
How to Configure Free Programmable Keys (FPKs). Administration via WBM System > Features > Program keys Related Topics Related Topics • Free Programmable Keys A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 170: Send Url Request Via Http/Https
Idle notification (state=terminated): LED is dark. INFO: When assigning the function described here to the release key, please consider that this key has no LED. *Not supported on IP 35G. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 171 Administration via WBM System > Features > Program keys > Send URL Use the Key label <key number> field to define or change the name (label) of the key. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 172: Built-In Forwarding
Free Programmable Keys (FPKs) can be configured via the WBM or on the local phone. For details, please refer to How to Configure Free Programmable Keys (FPKs). Administration via WBM System > Features > Program keys > Built-in forwarding A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 173: 2Nd Alert
OpenScape Desk Phone IP 35G. For information about the corporate phone book, please see 5.3 How to Set Up the Corporate Phonebook (LDAP). Administration via WBM System > Features > Program keys > Personal directory A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 174: Show Phone Screen (Desk Phone 35G)
Administration via WBM System > Features > Program keys > Mute Related Topics Related Topics • Free Programmable Keys 3.8.40 Release On pressing this key, the current call is disconnected. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 175: Preset Function Keys
Hold key, specific SIP or HTTP based functions can be configured. For details, please refer to the User Manual. If you reset the phone, these keys will be reset to the default factory settings. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 176: Multiline Appearance/Keyset
(System > SIP interface > Outbound proxy, see Outbound Proxy), and • set the server type to "OS Voice" (System > Registration > Server type, see SIP Registration). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 177: Line Key Configuration
Note that Selection order is a mandatory setting; it is also relevant to the Terminating line preference, as well as to other functions. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 178 With the setting "No action", the line key will not have hot line or warm line functionality. Data required • Key label <n>: Set the label of the line key with the key number <n>. Default: "Line" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 179: How To Configure Line Keys For Keyset Operation
Related Topics Related Topics • Multiline Appearance/Keyset 3.11.2 How to Configure Line Keys for Keyset Operation Administration via WBM System > Features > Program keys A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 180 1) Invoke the Program keys dialog and select Line in the drop down menu of the key you want to configure. Next, click the edit button. 2) In the Line dialog, set the specific parameters for the line key. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 181: Configure Keyset Operation
|--- Selection order |--- Hot/warm action Related Topics Related Topics • Multiline Appearance/Keyset 3.11.3 Configure Keyset Operation The following parameters provide general settings which are common for all keyset lines. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 182 If "hold" is selected, the call currently active is set to hold as soon as the line key is activated. The user has two options: 1) to A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 183 INFO: When bridging shall be used, it is highly recommended to configure the phone for a system based conference (see System- Based Conference). This enables adding more users to a system based conference that has been initiated by bridging. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 184 Bridging enabled (see Admin > Features > Configuration): When set to "Yes", the user is allowed to join a call on a shared line. For this purpose, a server based conference is established. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 185 Administration Multiline Appearance/Keyset Administration via WBM System > Features > Keyset Operation System > Features > Configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 186: Line Preview
On pressing the line key (not DSS key!), the call activity on the corresponding line is shown. Unlike with a preselected line, there will be no change to the phone’s current line connections. The LED indicates whether line preview is active or not. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 187: Preview And Preselection
Administration via WBM System > Features > Program keys > Preview Related Topics Related Topics • Multiline Appearance/Keyset • Preview and Preselection 3.11.4.1 Preview and Preselection Precondition: Bridging is enabled A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 188 Bridge (confer- second. line ence) key 1x Preview LED remains on Press busy n.rel. n.rel. Line status is dis- second. line played (Preview key 1x timer) Preview LED -> off A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 189: Immediate Ring
Enables or disables the preset delay for all line keys. This feature only applies to keyset lines. Use the Key label <key number> field to define or change the name (label) of the key. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 190: Direct Station Select (Dss)
INFO: Generally, it is advisable to restrict the user’s possibilities to modify line keys, including DSS keys. This can be achieved solely by the DLS. For further instructions, see the DLS Adminis- tration Guide A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 191 DSS key. This feature is activated when Forwarding shown is enabled. Administration via WBM System > Features > DSS Settings Administration via Local Phone --- Admin |--- System |--- Features A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 192: Settings For A Dss Key
When Allow in Overview is set to "Yes", the line corresponding to the DSS key will be visible in the line overview on the phone’s display. Data required • Key label <key number>: Label to be displayed on the display. Default: "DSS" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 193: Distinctive Ringers Per Keyset Lines
Related Topics • Direct Station Select (DSS) 3.11.7 Distinctive Ringers per Keyset Lines For implicit mapping of line ringer names following format is to be used: "Line-<DN of line>-Reserved" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 194 Pattern sequence: Determines the length and repetitions of pattern. Value Range: "1":1 sec ON, 4 sec OFF,"2": 1 sec ON, 2 sec OFF"3": 0.7 sec ON, 0.7 sec OFF, 0.7 sec ON, 3 sec OFFDefault: "1" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 195 |--- Ringer sound (= Ringer in UserMenu) |--- Pattern melody (= Ringer melody in UserMenu) |--- Pattern sequence (= Ringer tone sequence in User Menu) |--- Duration |--- Audible A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 196: Key Module
Desk Phone IP 55G). A maximum of 2 key modules can be connected to one phone. The configuration of a key on the key module is exactly the same as the configu- ration of a phone key. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 197 Administration Key Module Administration via WBM System > Features > Key module 1/2 Related Topics Related Topics • Administration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 198: Dialing
PSTN access code: Access code used for dialing out from a PBX to a PSTN. Maximum length: 10 (Optional) • International access code: International prefix used to dial to another country, e.g. "00" in Germany and United Kingdom. Maximum length: 5 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 199 If, for instance, the exten- sions 3000-5999 are configured in OpenScape Desk Phone IP V3R3, each number will start with 3, 4, or 5. Therefore, the digits to be entered are 3, 4, 5.
Page 200 Administration via Local Phone --- Admin |--- Local Functions |--- Locality |--- Canonical settings |--- Local country code |--- National prefix digit |--- Local national code |--- Min(imum) local num(ber) length A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 201: Canonical Dial Lookup
INFO: To make sure that canonical dial lookup works properly, at least the following parameters of the phone must be provided: – Local country code (Canonical Dialing Configuration) A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 202 Data required • Local code 1 ... 5: Local enterprise code for the node/PBX the phone is connected to. Example: "722" for the Unify office in Munich. • International code 1 ... 5: Sequence of "+", local country code, local area code, and local enterprise node corresponding to to one or more phone book entries.
Page 203: Phone Location
WBM under User menu > Configuration > Outgoing calls > Autodial delay (seconds), is overridden if a dial plan rule is matched. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 204 INFO: This condition is only necessary for on-hook dialing, but not for off-hook dialing. • Dial plan enabled is checked. Administration via WBM (User menu) User menu > Configuration > Outgoing calls > Allow immediate dialing A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 205 System > Features > Configuration > Dial plan enabled Administration via Local Phone --- User |--- Configuration |--- Outgoing calls |--- Immediate dialing --- Admin |--- System |--- Features |--- Configuration |--- General |--- Dial plan A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 206: Ringer Setting
"1": 1 sec ON, 4 sec OFF • "2": 1 sec ON, 2 sec OFF • "3": 0.7 sec ON, 0.7 sec OFF, 0.7 sec ON, 3 sec OFF A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 207 Once made available (by the administrator) to the user, the Special Ringers for the call types listed can be selected and configured via the User menu as shown in Special Ringers. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 208 |--- Ringer setting |--- Distinctive |--- <1 ..15> |--- Name |--- Ringer sound |--- Pattern melody |--- Pattern sequence |--- Duration |--- Audible Related Topics Related Topics • Ringer Setting A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 209: Map To Specials
Special Ringers can be configured via the User menu for the following call types: • Internal • External • Recall • Emergency • Special1 • Special2 • Special3 Administration via WBM (User menu) User menu > Audio > Special Ringers A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 210 |--- Special Ringers |--- Internal |--- External |--- Recall |--- Emergency |--- Special 1 |--- Special 2 |--- Special 3 For each call type, the following parameters can be configured: A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 211: Mobility
Timer med priority: Time span in seconds between a data change in the phone and its transfer to the DLS server. Default: 60 • Mobility feature: Indicates whether the mobility feature is enabled. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 212: Transferring Phone Software, Application And Media Files
INFO: For all user data, which includes files as well as phonebook content, the following amounts of storage place are available: – OpenScape Desk Phone IP 35G: 2,5 MB – OpenScape Desk Phone IP 55G: 8 MB A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 213: Ftp/Https Server
Update has been allowed due to override flag being set • Whole part number is not recognized • Block 4 of part number is not recognized • Downloaded software does not have a hardware level included A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 214 Administration via Local Phone --- Admin |--- File Transfer |--- Defaults |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path |--- HTTPS base URL A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 215: Phone Software
3.16.3.1 FTP/HTTPS Access Data If the default FTP/HTTPS Access settings (see Common FTP/HTTPS Settings) are to be used, Use defaults must be set to "Yes", and only the Filename must be specified. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 216 Download method is switched to "HTTPS". Administration via WBM File transfer > Phone application Administration via Local Phone --- Admin |--- File Transfer |--- Phone app |--- Details |--- Use default A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 217: Download/Update Phone Software
Local phone menu. When the download has been successful, the phone will restart and boot up using the new software. INFO: When Phone Software was upgraded to V3R3 there may be displayed a downgrade protection message.
Page 218: Music On Hold
MP3 format (on OpenScape Desk Phone IP 55G only): A bitrate of 48 kB/sec is recommended. Related Topics Related Topics • Transferring Phone Software, Application and Media Files • FTP/HTTPS Access Data • Download Music on Hold A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 219: Ftp/Https Access Data
HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS". Administration via WBM File transfer > Hold music A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 220: Download Music On Hold
If applicable, Music on Hold should be deployed using the DLS (OpenScape Deployment Service). Alternatively, the download can be triggered from the Web interface or from the Local phone menu. Step by Step › Start Download via WBM A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 221: Picture Clips
INFO: The file size for a picture clip is limited to 300 KB. If the file is too large or the contents of the file are not valid, the file will not be stored in the phone. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 222: Ftp/Https Access Data
FTP path: Path of the directory containing the files. • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS". A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 223: Download Picture Clip
|--- HTTPS base URL |--- Filename Related Topics Related Topics • Picture Clips 3.16.5.2 Download Picture Clip The download can be triggered from the web interface or from the local phone menu. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 224 Download. The download will start immediately. • On Desk Phone IP 55G: Press the Soft Key labeled Download. The download will start immedi- ately. Related Topics Related Topics • Picture Clips A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 225: Ldap Template
FTP path: Path of the directory containing the files. • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS". A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 226 |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path |--- HTTPS base URL |--- Filename Related Topics Related Topics • LDAP Template A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 227: Download Ldap Template
Download. The download will start immediately. • On Desk Phone IP 55G: Press the Soft Key labeled Download. The download will start immedi- ately. Related Topics Related Topics • LDAP Template A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 228: Logo (Background Picture)
Server port: Port number of the FTP/HTTPS server in use. Default: 21 • Account: Account at the server (if applicable). • Username: User name for accessing the server. • Password: Password corresponding to the user name. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 229 |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path |--- HTTPS base URL |--- Filename Related Topics Related Topics • Logo (Background Picture) A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 230: Download Logo
Download. The download will start immediately. • On Desk Phone IP 55G: Press the Soft Key labeled Download. The download will start immedi- ately. Related Topics Related Topics • Logo (Background Picture) A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 231: Screensaver
Data required (if not derived from Defaults) • Download method: Selects the protocol to be used. Value range: "FTP", "HTTPS" Default: "FTP" • Server address: IP address or hostname of the FTP/HTTPS server in use. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 232 |--- File Transfer |--- Screensaver |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path |--- HTTPS base URL |--- Filename A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 233: Download Screensaver
Download. The download will start immediately. • On Desk Phone IP 55G: Press the Soft Key labeled Download. The download will start immedi- ately. Related Topics Related Topics • Screensaver A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 234: Ringer File
3.16.9.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see Common FTP/HTTPS Settings) are to be used, Use default must be set to "Yes", and only the Filename must be specified. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 235 Download method is switched to "HTTPS". Administration via WBM File transfer > Ringer file Administration via Local Phone --- Admin |--- File Transfer |--- Ringer |--- Details |--- Use default A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 236: Download Ringer File
In the File transfer > Ringer dialog, set After submit to "start download" and press the Submit button. › Start Download via Local Phone › In the Admin menu, set the focus to Ringer. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 237: Dongle Key
Filename: Specifies the file name of the phone software. Data required (if not derived from Defaults) • Download method: Selects the protocol to be used. Value range: „FTP“, „HTTPS“ Default: „FTP“ A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 238 |--- Dongle key |--- Details |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path |--- HTTPS base URL |--- Filename A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 239: Download Dongle Key File
Download. The download will start immediately. • On Desk Phone IP 55G: Press the Soft Key labeled Download. The download will start immedi- ately. Related Topics Related Topics • Dongle Key A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 240: Corporate Phonebook: Directory Settings
Server port: Port on which the LDAP server is listening for requests, when Transport is set to TCP. Default: 389 • Authentication: Authentication method used for connecting to the LDAP server. value range: "Anonymous", "Simple" Default: "Anonymous" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 241: Speech
|--- LDAP server port |--- Authentication |--- User name |--- Password |--- Search trigger (s) Related Topics Related Topics • Corporate Phonebook: Directory Settings 3.18 Speech Related Topics Related Topics • Administration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 242: Rtp Base Port
Related Topics • Speech 3.18.2 Codec Preferences If Silence suppression is activated, the transmission of data packets is suppressed on no conversation, that is, if the user doesn’t speak. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 243 Default: "Choice 2" • G.722: Parameters for the G. 722 codec. Value Range: "Choice 1", "Choice 2", "Choice 3", "Disabled", "Enabled" Default: "Disabled" Administration via WBM Speech > Codec preferences A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 244: Audio Settings
The DTMF playback feature aims at the capability to play DTMF digits received using RFC2833 coding (i.e. Rtp events) in the current active audio device (headset / loudspeaker / handset). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 245: Applications
Xpressions is a special Unified Communications application which also uses the XML interface. Thus, the configuration is just the same as with other XML applications, except a few parameters, which are pre-configured. For details, A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 246 Auto start (V2R1 onwards) determines whether the application is started automatically on phone startup or on mobile user logon. Please note that, for being started on logon, the application must be part of the mobile user’s profile. If A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 247 Display name: Program name to be displayed on the phone. Value specifica- tions: – It must be unique on the phone. – It cannot be empty. – It cannot contain the ’^’ character. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 248 Applications > XML Applications > Add application Applications > XML Applications > Add messages application Applications > XML Applications > Add phonebook application Applications > XML Applications > Add call log application A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 249 Administration Applications Applications > XML Applications > Add help application Applications > XML Applications > Modify/Delete application A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 250: Http Proxy
First, the proxy itself must be configured. Enter the IP address of the proxy in the Network > IP configuration > HTTP proxy parameter, and the corresponding port in the Network > Port configuration > HTTP proxy parameter. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 251 By default, the use of a proxy is disabled. Administration via WBM Applications > XML Applications > Add application Applications > XML Applications > Modify/Delete application Network > General IP configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 252: Modify An Existing Application
XML Applications/Xpressions 3.19.1.3 Modify an Existing Application An existing application can be modified by changing its parameters. Please make sure to select the desired application before changing the parameters. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 253: Remove An Existing Application
Related Topics Related Topics • XML Applications/Xpressions 3.19.1.4 Remove an Existing Application An existing application can be removed. Please ensure to select the desired application before changing the parameters. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 254: Application Start By Programmable Key
For this purpose, the appropriate Appli- cation name and a Key label must be entered. Administration via WBM System > Features > Program Keys A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 255: Password
Security and Policies > Password > Change User password Administration via Local Phone --- Admin |--- Security & policies |--- Password |--- Change Admin password |--- Change User password A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 256: Troubleshooting: Lost Password
Maintenance > Restart Phone Related Topics Related Topics • Administration 3.23 Factory Reset This function resets all parameters to their factory settings. A special reset password is required for this operation: "124816". A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 257: Ssh - Secure Shell Access
Session minutes defines the maximum length in minutes for an SSH connection. After it has expired, the "admin" user is logged out. The possible values are 5, 10, 20, 30, 60. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 258: Display License Information
Related Topics Related Topics • Administration • Display General Phone Information • View Diagnostic Information • User Access to Diagnostic Information A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 259: Display General Phone Information
General information Display on the Local Phone --- Admin |--- General Information |--- MAC address |--- Software version |--- Last restart |--- Dial plan ID |--- Dial plan status A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 260: View Diagnostic Information
INFO: The Diagnostic Information can also be viewed by the administrator on the local phone by selecting Diagnostic infor- mation > View. Display on the WBM A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 261: User Access To Diagnostic Information
"Diagnostic information" link in the user menu. INFO: The Diagnostic Information can also be viewed by the user on the local phone by selecting User > Diagnostic information. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 262: Diagnostic Call
[1]. Trace id will be unique throughout the system and the following format will be used to generate trace id: TraceId: <UNIX_Timestamp>_<Last 6 bytes of MAC Address> A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 263: Lan Monitoring
LAN port. Additionally, there is a possibility to monitor LAN traffic and port settings in the Local User menu: --- User |--- Network information |--- Phone address |--- Web address A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 264: Lldp-Med
A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 265 View Data From Local Menu If both sent and received values are concordant, OK is appended to the parameter. If not, an error message is displayed. --- Admin |--- Network |--- LLDP-MED operation A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 266: Ip Tests
DLS, SIP server, and SIP registrar. Traceroute enables traceroute tests for a random IP address. Administration via WBM Diagnostics > Miscellaneous > IP tests Related Topics Related Topics • Diagnostics A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 267: Process And Memory Information
Download memory info file link. If there has been a previous case of memory shortage, the corresponding log file can be viewed via Download memory info file. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 268: Fault Trace Configuration
OFF, but ERROR and STATUS messages are still written to the trace file ad infinitum. When the trace A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 269 Saved messages from the phone’s operating system. • Download Database file Configuration parameters of the phone in SQLite format. • Download HPT remote service log file Log data from the HPT service. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 270 Involved in the passing of call related information and signaling to and from the CSTA service. • Component registrar Handles data relating to the type of phone, e.g. OpenScape Desk Phone IP 35G, OpenScape Desk Phone IP 55G. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 271 Handles the mobility feature whereby users can log onto different phones and have them configured to their own profile. • OpenStage client management Provides a means by which other services within the phone can interact with the database. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 272 Handles the generation of the tones and ringers on the phone. • Transport service Provides the IP (LAN) interface between the phone and the outside world. • Video service engine Handles the video functionality. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 273 The service is used for certain closed wireless access points. • Security Log Service Administration via WBM Diagnostics > Fault Trace Configuration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 274: Easy Trace Profiles
Mobility • Phone administration • Server based applications • Sidecar • SIP Standard Multiline • SIP Standard Single Line • Speech • Tone • USB Backup/Restore • Voice Dialling A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 275: Call Connection
INFO: This Easy Trace profile contains the tracing of SIP messages. Please note that after changing the level for the tracing of SIP messages, the phone must be rebooted. Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 276: Call Log
Diagnostics > Easy Trace Profiles > Call log problems Related Topics Related Topics • Easy Trace Profiles 3.26.10.3 LDAP Phonebook Diagnostics > Easy Trace Profiles > Phonebook (LDAP) problems Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 277: Call Recording
Diagnostics > Easy Trace Profiles > Call recording Related Topics Related Topics • Easy Trace Profiles 3.26.10.5 DAS Connection Diagnostics > Easy Trace Profiles > DAS connection Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 278: Dls Data Errors
Diagnostics > Easy Trace Profiles > DLS data errors Related Topics Related Topics • Easy Trace Profiles 3.26.10.7 802.1x Diagnostics > Easy Trace Profiles > 802.1x Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 279: Help Application
INFO: This trace profile is currently not supported. Related Topics Related Topics • Easy Trace Profiles 3.26.10.9 Key Input Diagnostics > Easy Trace Profiles > Key input problems Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 280: Lan Connectivity
Diagnostics > Easy Trace Profiles > LAN connectivity problems Related Topics Related Topics • Easy Trace Profiles 3.26.10.11 Local Phonebook Diagnostics > Easy Trace Profiles > Phone local problems Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 281: Messaging
Diagnostics > Easy Trace Profiles > Messaging application problems Related Topics Related Topics • Easy Trace Profiles 3.26.10.13 Mobility Diagnostics > Easy Trace Profiles > Mobility problems Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 282: Phone Administration
Related Topics Related Topics • Easy Trace Profiles 3.26.10.15 Server based applications Diagnostics > Easy Trace Profiles > Server based application problems Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 283: Sidecar
Related Topics Related Topics • Easy Trace Profiles 3.26.10.17 SIP Standard Multiline Diagnostics > Easy Trace Profiles > SIP Standard Multiline problems Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 284: Sip Standard Single Line
Diagnostics > Easy Trace Profiles > SIP Standard Singleline Related Topics Related Topics • Easy Trace Profiles 3.26.10.19 Speech Diagnostics > Easy Trace Profiles > Speech problems Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 285: Tone
Diagnostics > Easy Trace Profiles > Tone problems Related Topics Related Topics • Easy Trace Profiles 3.26.10.21 USB Backup/Restore Diagnostics > Easy Trace Profiles > USB backup/restore Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 286: Voice Dialling
Related Topics Related Topics • Easy Trace Profiles 3.26.10.23 Web Based Management Diagnostics > Easy Trace Profiles > Web based management Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 287: Clear All Profiles (No Tracing For All Services)
Administration Diagnostics 3.26.10.24 Clear All Profiles (No Tracing for All Services) Diagnostics > Easy Trace Profiles > Clear all profiles Related Topics Related Topics • Easy Trace Profiles A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 288: Qos Reports
Default: 20 • Maximum jitter (milliseconds): When the jitter exceeds this value, a report is generated. Default: 20 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 289 Value range: "Yes", "No" Default: "No" The transmission of report data can be triggered manually by pressing Send now in the local menu. Administration via WBM Diagnostics > QoS Reports > Generation A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 290: View Report
(seeConditions and Thresholds for Report Generation). For details about QoS reports on OpenScape devices, see the HiPath QoS Data Collection V 1.0 Service Manual. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 291 • Round trip delay: Average value of delay calculated for each RTCP packet. The first value is available after about 15 sec. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 292 Version: Software version of the local phone. • Subscriber number type: Type of subscriber number assigned to the local phone. The possible types are: – 1: local number, extension only A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 293: Core Dump
The core dump will be saved to a file. By default, this function is activated. INFO: Unlimited file size is preset, and the parameters File size unlimited as well as Limited file size (MBs) are not available. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 294: Remote Tracing - Syslog
Remote Trace Status is set to "Enabled". Administration via Local Phone --- Admin |--- Maintenance |--- Remote trace |--- Trace status |--- User notification |--- Remote server |--- Remote port A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 295: Hpt Interface (For Service Staff)
The session data is written to a log file on the phone. It can be downloaded from the Diagnostics > Fault trace configuration menu (seeFault Trace Configuration). Administration via WBM (Disable) Maintenance > HPT interface A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 296: Mwi Led
The selection field offers the choice between: • "Key only" (default) • "Key & AlertBar" • "AlertBar only" Default setting is "AlertBar only". After a factory reset, the system will be reset to this value. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 297 System > Features > Configuration > MWI LED Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- MWI LED Related Topics Related Topics • Administration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 298: Missed Call Led
The selection field offers the choice between: • "Key only" • "Key & AlertBar" • "AlertBar only" • "No LED" (default) Administration via WBM System > Features > Configuration > Missed call LED A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 299: Impact Level Notification
The OSV uses this infor- A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 300 The phone plays the configured lower impact level ringer when the call is from a lower impact level. The ringer has to be configured in the ringer setting table (see Distinctive). A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 301 Administration Impact Level Notification Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- Audio |--- Lower IL ringer Related Topics Related Topics • Administration A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 302: Technical Reference
FTP / TCP active mode HTTPS file download -server HTTPS / TCP - SSL/TLS Client application which sends 1024 - 65535 SNMP / UDP QDC data to the QCU A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 303: Troubleshooting: Error Codes
For a set of error cases, specific error codes are defined. These error codes are shown in brackets on the display, following a general error note. Example: „No Telephony possible (LP1)“. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 304 606, 408 or 503. For current changes or additions see OpenScape_Desk_Phone_FAQ#List_of_error_codes in the Unify Wiki under http://wiki.unify.com/wiki/OpenScape_Desk_Phone_FAQ#List_of_error_codes Related Topics Related Topics • Technical Reference A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 305: Examples And Howtos
(e. g. 3335333 = 7 digits). Local enterprise node Prefix to access Nottingham numbers from within the Unify network. PSTN access code Prefix to make an international call in the A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 306: Canonical Dial Lookup
PSTN. Here, the prefix used by the PSTN for direct inward dialing is identical to the enterprise node prefix. Related Topics Related Topics • Canonical Dialing • Conversion examples A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 307: Conversion Examples
Internal numbers = Use external numbers 9432345 Example 3: External number, same local national code as the local phone User entry 011511234567 External numbers Local public form External access Not required code A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 308: How To Create Logo Files For Openscape Desk Phones
Later, the background color will be replaced by transparency, which facilitates placing a logo on a gradient background. The following table lists the hexadecimal values, as used in HTML: A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 309 Adobe Photoshop: In the Panel, select both the background layer and the new layer containing the inserted logo. Afterwards, go to Layer in the Menu bar, and select Merge Layers. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 310: How To Set Up The Corporate Phonebook (Ldap)
Test 5.3.1 Prerequisites 1. An LDAP server is present and accessible to the phone’s network. The standard port for LDAP is 389, the standard transport for LDAP is TCP. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 311: Create An Ldap Template
ATTRIB12 is to be set in LDAP template. So it is possible to search for a pattern within a word and not only at the beginning, e.g. ’lea’ finds ’project lea A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 312 Given "example.com" as the LDAP subtree to be searched, the LDAP template file would look like this: OpenStage LDAP TEMPLATE (v.1) SEARCHBASE="dc=example,dc=com" ATTRIB01="sn" ATTRIB02="givenname" ATTRIB03="telephoneNumber" ATTRIB04="facsimileTelephoneNumber" ATTRIB05="mobile" ATTRIB06="homePhone" ATTRIB07="o" ATTRIB08="departmentNumber" A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 313 LDAP Template for wildcard search example Given "example.com" as the LDAP subtree to be searched with ’wildcard search’ quick search for LDAP attribute ’info’, the LDAP template file looks like this: A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 314: How To Load The Ldap Template Into The Phone
Related Topics Related Topics • How to Set Up the Corporate Phonebook (LDAP) 5.3.4 Configure LDAP Access To enter the access data using the WBM, take the following steps: A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 315: Test
2) Press the > navigation key. In the context menu, select Find by pressing OK. 3) In the query mask, select the entry to be searched, for instance Last Name. Press OK to open the onscreen keypad for text input. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 316 – Dial the Business 1 number. – Dial the Mobile number. – Have the entry’s details, that is, all attributes displayed. – Start a new search. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 317: An Lldp-Med Example
2) In the Admin menu, navigate to Network > LLDP-MED Operation using the navigation keys, and click OK. 3) In the LLDP-MED Operation submenu (see LLDP-MED Operation), navigate to MAC_Phy config and note the status displayed: A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 318 The following status is displayed for the MAC_Phy config parameters: AutoSet enabled = Incompatible MAU = Incompatible Related Topics Related Topics • Examples and HowTos A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 319: Example Dial Plan
A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 320: How To Set Up And Deploy A Dial Plan
DLS (version V2R4 onwards) is required. This HowTo describes the creation of a simple dial plan for OpenScape Desk Phones by example. Unless otherwise stated, the actions described under- neath are performed in the DLS. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 321 4 digits are sent to the server without delay after the last digit has been entered. 7) Click on to create the second dial plan rule. 8) Enter the following data: A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 322 Summary: Any numbers that start with 011 and have a length of 13 digits are sent to the server immediately. Shorter numbers with a length from 4 digits onwards are sent after a 3 seconds delay. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 323 12) You can check the dial plan using the phone’s web interface; navigate to Diagnostics > Fault trace configuration > Download dial plan file. Related Topics Related Topics • Example Dial Plan A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 324: Glossary
The Deployment Service (DLS) is a HiPath management application for the administration of workpoints, i. e. IP Phones and IP Clients, in both HiPath- and non-HiPath networks. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 325 Mediation components between two different network types, e. g., IP network and ISDN network. Graphical User Interface. HTTP Hypertext Transfer Protocol. A standard protocol for data transfer in IP networks. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 326 LLDP Link Layer Discovery Protocol (IEEE Standard 802.1AB). Provides a solution for the discovery of elements on a data network and how they are connected to each other. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 327 Ports are used in IP networks to permit several communication connections simultaneously. Different services often have different port numbers. PSTN Public Switched Telephone Network. The network of the world's public circuit- switched telephone networks. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 328 Session Initiation Protocol. Signaling protocol for initialising and controlling sessions, used e. g. for VoIP calls. SNMP Simple Network Management Protocol. Used for monitoring, controlling, and administration of network and network devices. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 329 Uniform Resource Locator. A special type of URI which provides means of acting upon or obtaining a representation of the resource by describing its primary access mechanism or network location. A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 330 Wireless Session Protocol. The protocol is a part of the WAP specification. Its task is to establish a session between the terminal device and the WAP gateway. Related Topics A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 331: Index
DLS Data Errors 278 Call Recording 144 DNS 72 Call Transfer 131 Do Not Disturb (DND) 160 Call Waiting 166 Domain Name 72 Callback 134 Dongle Key (Download) 237 Cancel Callbacks 164 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 332 HPT Interface 295 MDI-X 52 HTTP Proxy 250 Media/SDP 109 HTTPS Settings 213 Memory Information 267 Hunt Group 162 Messages settings 137 MIB 327 MIKEY (Multimedia Internet KEYing) 82 Identity 93 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 333 PoE (Power over Ethernet) 21 SDES status 83 Policy 87 SDP negotiation 83 Port 51 Secure 92 Port configuration 53 Secure calls 80 Port List 302 Security 86 Ports 102 Security Log 85 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...
Page 334 Zip Tone 167 Terminal and User 93 Terminal Identity 93 Terminating line preference 182 Timeout (Not used) 142 Timer 149 timer 183 Timezone Offset 26 TLS 113 Tone 285 A31003-D3000-M100-02-76A9, 11-2013 OpenScape Desk Phone IP V3R3, Phone Administration, Administrator Documentation...

Unify V3R3 Administration Manual

1 Overview

2 Startup

3 Administration

4 Technical Reference

5 Examples and Howtos

Quick Links

Troubleshooting

Related Manuals for Unify V3R3

Summary of Contents for Unify V3R3