Unify OpenSpace CP600 Administration Manual

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Administrator documentation (321 pages)

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Table of Contents

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OpenScape Desk Phone

CP200/CP205/CP400/CP600

Phone Administration HFA

Administration Manual

A31003-C1000-M102-5-76A9

Table of Contents

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could you please tell me the administrator unlock code for an openscape desk phone CP600 and also the unlock phone user.

Summary of Contents for Unify OpenSpace CP600

Page 1 OpenScape Desk Phone CP200/CP205/CP400/CP600 Phone Administration HFA Administration Manual A31003-C1000-M102-5-76A9...
Page 2 Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
Page 3: Table Of Contents
bkTOC.fm Content Nur für den internen Gebrauch Content 1 Overview ............. . 8 1.1 Important Notes .
Page 4 bkTOC.fm Content Nur für den internen Gebrauch 2.3.10 HFA Gateway Settings ..........44 2.3.11 Using the Web Interface (WBM).
Page 5 bkTOC.fm Content Nur für den internen Gebrauch 3.6.2 Canonical Dial Lookup ..........85 3.7 Distinctive Ringing .
Page 6 bkTOC.fm Content Nur für den internen Gebrauch 3.18 Web Services Interface (WSI)......... . 131 3.19 HPT Interface (For Service Staff) .
Page 7 bkTOC.fm Content Nur für den internen Gebrauch 4.2.3 How to Load the LDAP Template into the Phone ......174 4.2.4 Configure LDAP Access .
Page 8: Overview
uebersicht.fm Overview Important Notes Overview Important Notes Do not operate the equipment in environments where there is a danger of explosions. If Power over Ethernet (PoE) is not available: For safety reasons the phone should only be operating using the supplied plug-in power unit. Use only original accessories.
Page 9: Maintenance Notes
Unify is committed in terms of its product strategy to bringing environmentally friendly products to market, taking account of the entire product life cycle. Unify strives to acquire the relevant environmental labels for its products in the event that the environmental label programs permit qualification for individual Unify products.
Page 10: About The Manual
OpenScape Desk Phone CP step by step, wherever expedient. For the us- ers, a separate manual is provided. You can find further information on the official Unify website (http://www.unify.com/) and on the Unify Wiki (http://wiki.unify.com/). A31003-C1000-M102-5-76A9, 09/2017...
Page 11: Conventions For This Document
uebersicht.fm Overview Conventions for this Document Conventions for this Document The terms for parameters and functions used in this document are derived from the web inter- face (WBM). In some cases, the phone’s local menu uses shorter, less specific terms and ab- breviations.
Page 12: Openscape Desk Phone Cp600
uebersicht.fm Overview The OpenScape Desk Phone CP Family 1.7.1 OpenScape Desk Phone CP600 With the Handset, the user can pick up and conduct calls in the usual manner. The Microphone is used in the speakerphone mode. The Display provides intuitive support for telephone operation. With the Menu Key, the user/administrator has access to the user/administrator menu.
Page 13: Openscape Desk Phone Cp400
uebersicht.fm Overview The OpenScape Desk Phone CP Family 1.7.2 OpenScape Desk Phone CP400 With the Handset, the user can pick up and conduct calls in the usual manner. The Microphone is used in the speakerphone mode. The Display provides intuitive support for telephone operation. With the Menu Key, the user/administrator has access to the user/administrator menu.
Page 14: Openscape Desk Phone Cp200/Cp205
uebersicht.fm Overview The OpenScape Desk Phone CP Family 1.7.3 OpenScape Desk Phone CP200/CP205 With the Handset, the user can pick up and conduct calls in the usual manner. The Microphone is used in the speakerphone mode. The Display provides intuitive support for telephone operation. Conversation Keys: Hold: Places a call in hold.
Page 15: Administration Interfaces
uebersicht.fm Overview Administration Interfaces Administration Interfaces You can configure the OpenScape Desk Phone CP by using any of the methods described in this chapter. 1.8.1 Web-based Management (WBM) This method employs a web browser for communication with the phone via HTTPS. It is appli- cable for remote configuration of individual IP phones in your network.
Page 16: Startup
• A Dynamic Host Configuration Protocol (DHCP) server (recommended). • DLS (OpenScape Deployment Service) for advanced configuration and software deploy- ment (recommended). For additional information see: http://wiki.unify.com/wiki/IEEE_802.1x. Assembling and Installing the Phone 2.2.1 Shipment • Phone •...
Page 17: Connectors At The Bottom Side
inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.2 Connectors at the bottom side OpenScape Desk Phone CP600 Power supply (if required) Network Switch Key Module (max. 4) Headset Handset Service Interface A31003-C1000-M102-5-76A9, 09/2017 OpenScape Desk Phone CP200/CP205/CP400/CP600 HFA, Administration Manual...
Page 18 inbetriebnahme.fm Startup Assembling and Installing the Phone OpenScape Desk Phone CP400 Power supply (if required) Network Switch Key Module (max. 2) Headset Handset Service Interface A31003-C1000-M102-5-76A9, 09/2017 OpenScape Desk Phone CP200/CP205/CP400/CP600 HFA, Administration Manual...
Page 19: Assembly
inbetriebnahme.fm Startup Assembling and Installing the Phone OpenScape Desk Phone CP200/CP205 Power supply (if required) Network Switch Headset Service Interface Handset 2.2.3 Assembly Insert the plug on the long end of the handset cable into the jack on the base of the tele- phone and press the cable into the groove provided for it.
Page 20: How To Connect The Phone
inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.4 How to Connect the Phone Plug the LAN cable into the connector at the bottom of the telephone and connect the cable to the LAN resp. switch. If PoE (Power over Ethernet) is to be used, the PSE (Power Sourcing Equipment) must meet the IEEE 802.3af specification.
Page 21: How To Better Use Lan Network Connections
inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.5 How to Better Use LAN Network Connections The OpenScape Desk Phone CP400 and OpenScape Desk Phone CP600 phones provide a 1000 Mbps Ethernet-Switch. This allows you to connect one additional network device (e. g. a PC) directly via the telephone to the LAN.
Page 22: Quick Start
inbetriebnahme.fm Startup Quick Start Quick Start This section describes a typical case: the setup of an OpenScape Desk Phone CP endpoint in an environment using a DHCP server and the web interface. For different scenarios, cross-ref- erences to the corresponding section of the administration chapter are given. Alternatively, WBM, DLI or DLS (Deployment Service) administration tools can be >...
Page 23: Access Via Local Phone
inbetriebnahme.fm Startup Quick Start Click on the tab "Administrator Pages". In the dialog box, enter the admin password. The default password is 123456. It is highly recommended to change the password (see Sec- tion 3.13.1, “Password”) after your first login. Admin Login Enter Admin password: Login...
Page 24: Openscape Desk Phone Cp400/600
inbetriebnahme.fm Startup Quick Start 2.3.2.2 OpenScape Desk Phone CP400/600 Access the Administration Menu or ^ key and use the Up Arrow, Down Arrow and OK keys consecutively Press the to select the Admin menu. μ Scroll upwards Hold down: Jump to top of list Confirm input or perform action «...
Page 25: How To Set The Terminal Number
inbetriebnahme.fm Startup Quick Start Key Function during text input Key function when held down Toggle between lowercase characters, up- Phonelock on/off. percase characters, and digits in the fol- lowing order: (Abc) -> (abc) -> (123) -> (ABC) -> back to start.
Page 26: Dhcp Resilience
inbetriebnahme.fm Startup Quick Start 2.3.5 DHCP Resilience Prerequisites It is possible to sustain network connectivity in case of DHCP server failure. If DHCP lease re- use is activated, the phone will keep its DHCP-based IP address even if the lease expires. To prevent address conflicts, the phone will send ARP requests in 5 second intervals.
Page 27: Date And Time / Sntp
inbetriebnahme.fm Startup Quick Start 2.3.6 Date and Time / SNTP An SNTP (Simple Network Time Protocol) server provides the current date and time for network clients. The IP address of an SNTP server can be given by DHCP. In order to provide the correct time, it is required to give the time zone offset, i.e. the shift in hours to be added to the UTC time provided by the SNTP server.
Page 28: Vlan Discovery
inbetriebnahme.fm Startup Quick Start 2.3.8 VLAN Discovery If the phone is to be located in a VLAN (Virtual LAN), a VLAN ID must be assigned. If the VLAN shall be provided by DHCP, VLAN Discovery must be set to "DHCP" (see Section 3.2.2, “VLAN”).
Page 29 inbetriebnahme.fm Startup Quick Start Click OK to apply the changes. The new vendor class now appears in the list. Exit the window with Close. Add Options to the New Vendor Class Next, two options resp. tags will be added to the vendor class. Two passes are needed for this: in the first pass, tag #1 with the required value "Siemens"...
Page 30 inbetriebnahme.fm Startup Quick Start In the DHCP console menu, right-click the DHCP server in question and select Set Pre- defined Options from the context menu. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add a new option.
Page 31 inbetriebnahme.fm Startup Quick Start Enter the following data for the new option: First Pass: Option 1 • Name: Free text, e. g. "OptiIpPhone element 01" • Data type: "String" • Code: "1" • Description: Free text. Second Pass: Option 2 •...
Page 32 inbetriebnahme.fm Startup Quick Start Defining the scope for the new vendor class 11. Select the DHCP server in question and the Scope and right-click Scope Options. Select Configure Options... in the context menu. 12. Select the Advanced tab. Under Vendor class, select the class that you previously de- fined (OptiIpPhone) and, under User class, select Default User Class.
Page 33: Using Option #43 "Vendor Specific
inbetriebnahme.fm Startup Quick Start Setup using a DHCP server on Unix/Linux The following snippet from a DHCP configuration file (usually dhcpd.conf) shows how to set up a configuration using a vendor class and the "vendor-encapsulated-options" option. class "OptiIpPhone" { option vendor-encapsulated-options # The vendor encapsulated options consist of hexadecimal values for the option number (for instance, 01), the length of the value (for in- stance, 07), and the value (for instance, 53:69:65:6D:65:6E:73).
Page 34 inbetriebnahme.fm Startup Quick Start Setup using the Windows DHCP Server In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP. Select the DHCP server and the scope. Choose "Configure Options" in the context menu using the right mouse button. Enter the VLAN ID.
Page 35: Dls Server Address
inbetriebnahme.fm Startup Quick Start 2.3.9 DLS Server Address This setting only applies if a DLS (Deployment Service) server is in use. It is recommended to configure the DLS server address by DCHP, as this method enables full Plug & Play and ensures the authenticity of the DLS server. For manual configuration of the DLS server address see Section 3.3.7, “Configuration &...
Page 36 inbetriebnahme.fm Startup Quick Start A dialog window opens with a list of the classes that are already available. Define a new vendor class with the name OptiIpPhone and enter a description of this class. Click OK to apply the changes. The new vendor class now appears in the list. Exit the window with Close.
Page 37 inbetriebnahme.fm Startup Quick Start Add Options to the New Vendor Class Next, two options resp. tags will be added to the vendor class. Two passes are needed for this: in the first pass, tag #1 with the required value "Siemens" is entered, and in the second pass, the DLS address is entered as tag #3.
Page 38 inbetriebnahme.fm Startup Quick Start In the dialog, select the previously defined OptiIpPhone class and click on Add... to add a new option. Enter the following data for the new option: First Pass: Option 1 • Name: Free text, e. g. "OptiIpPhone element 01" •...
Page 39 inbetriebnahme.fm Startup Quick Start Enter the value for this option. First Pass: "Siemens" Second Pass: DLS address The DLS address has the following format: <PROTOCOL>:://<IP ADDRESS OF DLS SERVER>:<PORT NUMBER> Example: sdlp://192.168.3.30:18443 10. Press OK, repeat steps 7 to 9 for the second pass, and press OK again. Defining the scope for the new vendor class 11.
Page 40 inbetriebnahme.fm Startup Quick Start 12. Select the Advanced tab. Under Vendor class, select the class that you previously de- fined (OptiIpPhone) and, under User class, select Default User Class. Activate the check boxes for the options that you want to assign to the scope (in the exam- ple, 001 and 003) 13.
Page 41 inbetriebnahme.fm Startup Quick Start Setup using a DHCP server on Unix/Linux The following snippet from a DHCP configuration file (usually dhcpd.conf) shows how to set up a configuration using a vendor class and the "vendor-encapsulated-options" option. class "OptiIpPhone" { option vendor-encapsulated-options # The vendor encapsulated options consist of hexadecimal values for the option number (for instance, 01), the length of the value (for in- stance, 07), and the value (for instance, 53:69:65:6D:65:6E:73).
Page 42: Using Option #43 "Vendor Specific
inbetriebnahme.fm Startup Quick Start 2.3.9.2 Using Option #43 "Vendor Specific" Alternatively, option #43 can be used for setting up the DLS address. Two tags are required: • Tag 001: Vendor name • Tag 003: DLS IP address Additionally, you can enter a host name for the DLS server: •...
Page 43 inbetriebnahme.fm Startup Quick Start Setup using the Windows DHCP Server In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP. Select the DHCP server and the scope. Choose "Configure Options" in the context menu using the right mouse button. [Engl. Screenshot] Enter the IP address and port number of the DLS server.
Page 44: Hfa Gateway Settings
inbetriebnahme.fm Startup Quick Start 2.3.10 HFA Gateway Settings To connect the OpenScape Desk Phone CP phone to the OpenScape Business or OpenScape 4000 Communication System, the IP address of the gateway, a subscriber number and the cor- responding password is needed. The subscriber number can be 1 to 24 characters long, and is used as the internal telephone number.
Page 45: Administration
administration.fm Administration Bluetooth Interface Administration This chapter describes the configuration of every parameter available on the OpenScape Desk Phone CP phones. Please refer to Section 2.3.1, “How to Access the Web Interface (WBM)”. Bluetooth Interface Bluetooth is available only on Open Scape Desk Phone CP600. >...
Page 46: Lan Settings
administration.fm Administration LAN Settings LAN Settings 3.2.1 LAN Port Settings The OpenScape Desk Phone CP200/205/400/600 phone provides an integrated switch which connects the LAN, the phone itself and a PC port. By default, the switch will auto negotiate transfer rate (10/100/1000 Mb/s autosensing, configurable, Gigabit not available on OpenScape Desk Phone CP200) and duplex method (full or half duplex) with whatever equip- ment is connected.
Page 47 administration.fm Administration LAN Settings • PC port speed / PC port type: Settings for the ethernet port connected to a PC. Value range: "Automatic," "10 Mbps half duplex", "10 Mbps full duplex", "100 Mbps half du- plex", "100 Mbps full duplex", "1 Gbps full duplex" (OpenScape Desk Phone CP205, Open- Scape Desk Phone CP400 and OpenScape Desk Phone CP600 only).
Page 48: Vlan
administration.fm Administration LAN Settings 3.2.2 VLAN VLAN (Virtual Local Area Network) is a technology that allows network administrators to parti- tion one physical network into a set of virtual networks (or broadcast domains). Partitioning a physical network into separate VLANs allows a network administrator to build a more robust network infrastructure.
Page 49: Automatic Vlan Discovery Using Dhcp
administration.fm Administration LAN Settings Administration via WBM Network > General IP configuration First, click on change mode. Afterwards, the IP configuration mode dialog opens. Administration via Local Phone To enable VLAN discovery via LLDP-MED, set the Use LLDP-MED option to Yes and select LLDP-MED in the VLAN discovery option.
Page 50: Manual Configuration Of A Vlan Id
administration.fm Administration LAN Settings Administration via WBM Network > General IP configuration To enable VLAN discovery via LLDP-MED, activate the LLDP-MED Enabledcheckbox and se- lect LLDP-MED in the VLAN discovery option. Afterwards, click Submit. Administration via Local Phone To enable VLAN discovery via DHCP, activate the DHCP Enabled checkbox and select DHCP in the VLAN discovery option.
Page 51 administration.fm Administration LAN Settings Administration via WBM The phone must be provided with a VLAN Id between 1 and 4095. Set the VLAN discovery to Manual. Afterwards, click Submit. Network > General IP configuration Administration via Local Phone --- Administration --- Network --- General IP configuration |--- Protocol Mode...
Page 52: Ip Network Parameters
administration.fm Administration IP Network Parameters IP Network Parameters 3.3.1 Quality of Service (QoS) The QoS technology based on layer 2 and the two QoS technologies Diffserv and TOS/IP Pre- cedence based on layer 3 are allowing the VoIP application to request and receive predictable service levels in terms of data throughput capacity (bandwidth), latency variations (jitter), and delay.
Page 53: Layer 3 / Diffserv
administration.fm Administration IP Network Parameters Administration via WBM Network > QoS Layer 2 Layer 2 voice Layer 2 signalling Layer 2 default Layer 3 Layer 3 voice Layer 3 signalling AF31 Administration via Local Phone --- Admin --- Network --- QoS --- Service |--- Layer 2 |--- Layer 2 voice...
Page 54 administration.fm Administration IP Network Parameters Three drop levels Y are reserved for AFXY: AFX1 (low drop probability), AFX2 and AFX3 (High drop probability). In the case of low drop level, packets are buffered over an extended period in the case of high drop level, packets are promptly rejected if they cannot be for- warded.
Page 55: Use Dhcp
administration.fm Administration IP Network Parameters 3.3.2 Use DHCP If this parameter is set to "Yes" (default), the phone will search for a DHCP server on startup and try to obtain IP data and further configuration parameters from that central server. If no DHCP server is available in the IP network, please deactivate this option.
Page 56 administration.fm Administration IP Network Parameters Administration via Local Phone --- Admin --- Network --- General IP Configuration --- DHCP enabled A31003-C1000-M102-5-76A9, 09/2017 OpenScape Desk Phone CP200/CP205/CP400/CP600 HFA, Administration Manual...
Page 57: Ip Address - Manual Configuration
administration.fm Administration IP Network Parameters 3.3.3 IP Address - Manual Configuration If not provided by DHCP dynamically, you must specify the phone’s IP address and subnet mask manually. Data required • IP address: used for addressing the phone. • Subnet mask: subnet mask that is needed for the subnet in use. Administration via WBM Network >...
Page 58: Default Route/Gateway
administration.fm Administration IP Network Parameters 3.3.4 Default Route/Gateway If not provided by DHCP dynamically (see Section 3.3.2, “Use DHCP”), enter the IP address of the router that links your IP network to other networks. If the value was assigned by DHCP, it can only be read.
Page 59: Specific Ip Routing
administration.fm Administration IP Network Parameters 3.3.5 Specific IP Routing To have constant access to network subscribers of other domains, you can enter a total of two more network destinations, in addition to the default route/gateway. This is useful if the LAN has more than one router or if the LAN is divided into subnets.
Page 60: Dns
administration.fm Administration IP Network Parameters 3.3.6 The main task of the domain name system (DNS) is to translate domain names to IP address- es. For some features and functions of the OpenScape Desk Phone CP phone, it is necessary to configure the DNS domain the phone belongs to, as well as the name servers needed for DNS resolving.
Page 61: Terminal Hostname
administration.fm Administration IP Network Parameters 3.3.6.2 Terminal Hostname The phone’s hostname can be customised. DHCP and DNS must be appropriately connected and configured at the customer > site. The corresponding DNS domain is configured in Network > IP configuration > DNS domain (see Section 3.3.6.1, “DNS Domain Name”).
Page 62: Configuration & Update Service (Dls)
administration.fm Administration IP Network Parameters 3.3.7 Configuration & Update Service (DLS) The additional WBM and DLI are alternative administration tools. DLI uses the same > technical inferface like DLS, but with less functionality. The OpenScape Deployment Service (DLS) is a OpenScape Management Application for ad- ministering workpoints.
Page 63 administration.fm Administration IP Network Parameters Data required • DLS address: IP address or hostname of the server on which the Deployment Service is running. • Default mode port: Port on which the DLS Deployment Service is listening. Default: 18443. • Revert to default security: When set, security mode will be set to default.
Page 64: Snmp
administration.fm Administration IP Network Parameters 3.3.8 SNMP The Simple Network Management Protocol is used by network management systems for mon- itoring network-attached devices for conditions that warrant administrative attention. An SNMP manager surveys and, if needed, configures several SNMP elements, e.g. VoIP phones. OpenScape Desk Phone CP phones support SNMPv1.
Page 65 administration.fm Administration IP Network Parameters • Diagnostic sending enabled: Enables or disables the sending of diagnostic data to the SNMP manager. Value range: "Yes", "No" Default: "No" • Diagnostic destination: IP address or hostname of the SNMP manager receiving diag- nostic data.
Page 66 administration.fm Administration IP Network Parameters Administration via WBM System > SNMP SNMP Generic traps Traping sending enabled Trap destination Trap destination port **** Trap community Queries allowed Query password Diagnostic traps Diagnostic sending enabled Diagnostic destination Diagnostic destination port Diagnostic community Diagnostic to generic destination QoS report traps QoS traps to QCU...
Page 67: Openscape Service Menu
administration.fm Administration OpenScape Service Menu OpenScape Service Menu The phone’s local menu allows for controlling functions provided the OpenScape system. For this purpose, the phone must be logged on at the system. For information on the available func- tions, see the phone’s user manual. Administration via Local Phone --- Service Menu A31003-C1000-M102-5-76A9, 09/2017...
Page 68: System Settings
administration.fm Administration System Settings System Settings 3.5.1 System Identity 3.5.2 HFA Gateway Settings To connect the OpenScape Desk Phone CP phone to the OpenScape System, the data de- scribed in the following are required. The Gateway address is the IP address of the communication platform resp. HFA server. The Gateway port is the port used by the HFA server for signaling messages.
Page 69: Port Configuration
administration.fm Administration System Settings Network > Port configuration Port configuration Gateway 4060 Standby gateway 4060 5004 RTP base System H.225 1720 Standby H.225 1720 4061 System Cornet TLS 4061 Standby Cornet TLS System H.225 TLS 1300 Standby H.225 TLS 1300 LDAP server HTTP proxy Automatic...
Page 70: Hfa Emergency Gateway Settings
administration.fm Administration System Settings 3.5.3 HFA Emergency Gateway Settings For enabling survivability, the phone switches to a backup communications system in case the main system fails. The settings are analog to those for the main system (see Section 3.5.2, “HFA Gateway Set- tings”).
Page 71: Server And Standby Server Ports
administration.fm Administration System Settings Administration via Local Phone --- Admin --- System --- Standby gateway |--- System type |--- IP address |--- Gateway ID |--- Subscriber number --- Password --- Admin --- Network --- Port configuration --- Standby gateway 3.5.4 Server and Standby Server ports In this section, the server ports for signalisation and speech data transfer are determined.
Page 72: Redundancy
administration.fm Administration System Settings Administration via Local Phone --- Admin --- Network --- Port configuration |--- Server port configuration |--- H.225.0 port |--- TC TLS port --- H.225.0 TLS port --- Standby server port configuration |--- H.225.0 port |--- TC TLS port --- H.225.0 TLS port 3.5.5 Redundancy...
Page 73 administration.fm Administration System Settings After a change of the timeing values the SRSR need to be deactivated and re-activated again to take effect! Administration via WBM System > Redundancy Redundancy Small remote site reduncancy Auto switch back Retry count main Retry count standby Timeout main Timeout standby...
Page 74: Emergency Number
administration.fm Administration System Settings 3.5.6 Emergency number E.911 emergency number. This number establishes a connection to the PSAP (Publiy Safety Answering Point). If a user dials this number, and an appropriate LIN (see Section 3.5.7, “LIN”) is configured, the user’s location is communicated to the PSAP. In the USA, the number is 911. Administration via WBM System >...
Page 75: Not Used Timeout
administration.fm Administration System Settings Administration via Local Phone --- Admin --- System --- Features --- Configuration --- General --- LIN 3.5.8 Not Used Timeout This is available only on OpenScape Desk Phone CP400/600 phones. > The timeout for the local user and admin menu is configurable. When the time interval is over, the menu is closed and the administrator/user is logged out.
Page 76: Energy Saving
administration.fm Administration System Settings 3.5.9 Energy Saving 3.5.9.1 Energy Efficient Ethernet (OpenScape Desk Phone CP205/CP400/600 only) The OpenScape Desk Phone CP205/400/600 phones support the standard IEEE 802.3az (En- ergy Efficient Ethernet). The energy saving benefit provided by this standard can only be received when the phone is connected to a network component which also is able to support the IEEE 802.3az standard.
Page 77: Sntp Is Available, But No Automatic Configuration By Dhcp Server
administration.fm Administration System Settings 3.5.10.1 SNTP is Available, but no Automatic Configuration by DHCP Server Data required • SNTP IP address: IP address or hostname of the SNTP server. • Timezone offset (hours): Shift in hours corresponding to UTC. • Daylight saving: Enables or disables daylight saving time in conjunction with Auto time change.
Page 78 administration.fm Administration System Settings Administration via WBM Date and Time Date and time SNTP SNTP IP address 192.43.244.18 Display and Trace time SNTP Source NOTE: When Display and Trace source is set to System the timezone and daylight savings settings below do not apply Timezone and Daylight saving Timezone offset (hours) Daylight saving...
Page 79: Security
administration.fm Administration System Settings 3.5.11 Security 3.5.11.1 System OpenScape Desk Phone CP phones support the following security option: • PKI-based SPE (Signaling and Payload Encryption) The security settings are be configured separately for the main gateway and for the fallback gateway (standby) when using SRSR (Small Remote Site Redundancy).
Page 80 administration.fm Administration System Settings Administration via WBM System > Security > System System Validate SW upgrade Signalling transport main Signalling transport standby Certificate validation main Certificate validation standby TLS renegotiation Insecure allowed Submit Reset Administration via Local Phone --- Administration --- System --- Security --- System...
Page 81: Access Control
administration.fm Administration System Settings 3.5.11.2 Access control The CCE access parameter controls TCP and UDP access for the CCE (CommsChannel Extender). This affects the operation of the OpenStage Manager, local CTI access, and HPT access. When Disable is selected, both TCP and UDP are disabled. With Enable, there are no restrictions.
Page 82: Dialing
administration.fm Administration Dialing Dialing 3.6.1 Canonical Dialing Configuration Call numbers taken from a directory application, LDAP for instance, are mostly expressed in canonical format. Moreover, call numbers entered into the local phone book are automatically converted and stored in canonical format, thereby adding "+", Local country code, Local na- tional code, and Local enterprise number as prefixes.
Page 83: Openscape Desk Phone Cp200/Cp205/Cp400/Cp600 Hfa, Administration Manual
administration.fm Administration Dialing • Initial extension digits / Initial digits: List of initial digits of all possible extensions in the local enterprise network. When a call number could not be matched as a public network number, the phone checks if it is part of the local enterprise network. This is done by com- paring the first digit of the call number to the value(s) given here.
Page 84 administration.fm Administration Dialing • International gateway code: • "Use national code": Default value. All international formatted numbers will be dialled explicitly by using the access code for the international gateway to replace the "+" pre- fix. • "Leave as +": All international formatted numbers will be prefixed with "+". Administration via WBM Local functions >...
Page 85: Canonical Dial Lookup
administration.fm Administration Dialing Administration via Local Phone --- Admin --- Local Functions --- Locality --- Canonical settings |--- Local country code |--- National prefix digit |--- Local national code |--- Min(imum) local num(ber) length |--- Local enterprise node |--- PSTN access code |--- International access code |--- Operator code |--- Emergency number...
Page 86 Data required • Local code 1 ... 5: Local enterprise code for the node/PBX the phone is connected to. Example: "7007" for Unify Munich. • International code 1 ... 5: Sequence of "+", local country code, local area code, and local enterprise node corresponding to to one or more phone book entries.
Page 87: Distinctive Ringing
administration.fm Administration Distinctive Ringing Distinctive Ringing The HFA server may provide information indicating a specific type of call within an incoming call. The phone can use this information to choose a ring tone according to the call type. A list of different ring types is maintained in the phone.
Page 88 administration.fm Administration Distinctive Ringing Ringer setting and preview The configuration of distinctive ringers overlaps considerably with the general ringer configura- tion feature and the ability to preview (manually and automatically) what a ringer sounds like. Data required • Name: Selects the call type to be used. In OpenScape 4000, for “Speaker call” function the call type “Rollover call”...
Page 89 administration.fm Administration Distinctive Ringing Local ringers Name Ringer sound Pattern melody Pattern sequence Internal Pattern Extermal Pattern Buzz Pattern Rollover Pattern Simple alert Pattern Multiple alert Pattern Special 1 Pattern Special 2 Pattern Special 3 Pattern Attention Pattern Unspecified Pattern US DSN-Precedence Pattern US DSN-Routine...
Page 90 administration.fm Administration Distinctive Ringing Admin > Ringer >Ringer setting Ringer setting User Changeable Ringer Mode Local ringer Submit Reset Administration via Local Phone --- Admin --- Settings --- Ringer |--- Local ringer |--- Name |--- Ringer sound |--- Ringer melody --- Ringer sequence --- Ringer Setting |--- Options...
Page 91: User Mobility
administration.fm Administration User Mobility User Mobility The Set Mobility Mode parameter controls the behaviour of the phone if mobile user logs on to the phone. The following settings are possible: • Basic (Default): When a new user logs on at the phone, all user data of the precedent user will be shown.
Page 92: Transferring Phone Software, Application, And Media Files
administration.fm Administration Transferring Phone Software, Application, and Media Files Transferring Phone Software, Application, and Media Files New software images, hold music, picture clips for phonebook entries, LDAP templates, screensaver images, and ring tones can be uploaded to the phone via DLS (Deployment Ser- vice) or WBM (Web Based Management).
Page 93 administration.fm Administration Transferring Phone Software, Application, and Media Files • HTTPS base URL: IP address or hostname of the HTTPS server in use. If no port number is specified here, port 443 is used. Only applicable if Download method is switched to "HTTPS".
Page 94 administration.fm Administration Transferring Phone Software, Application, and Media Files Administration via WBM File transfer > Defaults Defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password FTP path HTTPS base URL Reset Submit Administration via Local Phone --- Admin --- File Transfer --- Defaults...
Page 95: Phone Application
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.3 Phone Application The firmware for the phone can be updated by downloading a new software file to the phone. If an incorrect software image is being attempted to be loaded onto the phone, the phone will reject the request and return to normal operation without reboot.
Page 96 administration.fm Administration Transferring Phone Software, Application, and Media Files Data required (in every case) • Use defaults: Specifies whether the default FTP/HTTPS access settings shall be used. Value range: "Yes", "No". • Filename: Specifies the file name of the phone software. Data required (if not derived from Defaults) •...
Page 97 administration.fm Administration Transferring Phone Software, Application, and Media Files Administration via WBM File transfer > Phone application Phone application Upgrade using file Choose the image file you wish to use to upgrade the phone Browse Upgrade Cancel Closing or navigating away from this page will cancel the file upload Upgrade using FTP/HTTPS Use defaults...
Page 98 administration.fm Administration Transferring Phone Software, Application, and Media Files Administration via Local Phone --- Admin --- File Transfer --- Phone app |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path |--- HTTPS base URL --- Filename A31003-C1000-M102-5-76A9, 09/2017...
Page 99: Download/Update Phone Application
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.3.3 Download/Update Phone Application If applicable, phone software should be deployed using the Deployment Service (DLS) or DLI. Alternatively, the download can be triggered from the WBM interface or from the Local phone menu.
Page 100 administration.fm Administration Transferring Phone Software, Application, and Media Files • On Desk Phone CP200/CP205: Press the OK key. A context menu opens. In the context menu, select Download. The download will start immediately. • On Desk Phone CP400/600: Press the Soft Key labeled Download. The download will start immediately. A31003-C1000-M102-5-76A9, 09/2017 OpenScape Desk Phone CP200/CP205/CP400/CP600 HFA, Administration Manual...
Page 101: Picture Clips
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.4 Picture Clips Picture clips are available only on OpenScape Desk Phone CP600 phones. > The file size for a picture clip is limited to 300 KB. > Picture Clips are small images used for displaying a picture of a person that is calling on a line. The supported file formats for picture clips are JPEG and PNG.
Page 102 administration.fm Administration Transferring Phone Software, Application, and Media Files Administration via WBM File transfer > Picture clip Picture clip Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password FTP path HTTPS base URL Filename After submit do nothing Submit...
Page 103: Download Picture Clip
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.4.2 Download Picture Clip If applicable, picture clips should be deployed using the Deployment Service (DLS). Alterna- tively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM File transfer >...
Page 104: Ldap Template
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.5 LDAP Template LDAP template is available only on OpenScape Desk Phone CP400/600 phones. > The LDAP template is an ASCII text file that uses an allocation list to assign directory server attributes to input and output fields on an LDAP client.
Page 105 administration.fm Administration Transferring Phone Software, Application, and Media Files • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS". Administration via WBM File transfer > LDAP LDAP Use defaults Download method FTP Server address...
Page 106: Download Ldap Template
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.5.2 Download LDAP Template If applicable, LDAP templates should be deployed using the DLS (Deployment Service). Alter- natively, the download can be triggered from the web interface or from the Local phone menu. The OpenScape Desk Phone CP phone supports LDAPv3.
Page 107: Screensaver
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.6 Screensaver The screensaver is displayed when the phone is in idle mode. It performs a slide show consist- ing of images which can be uploaded using the web interface. Screensavers are available only on OpenScape Desk Phone CP600. >...
Page 108 administration.fm Administration Transferring Phone Software, Application, and Media Files • Account: Account at the server (if applicable). • Username: User name for accessing the server. • Password: Password corresponding to the user name. • FTP path: Path of the directory containing the files. •...
Page 109: Download Screensaver
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.6.2 Download Screensaver If applicable, screensavers should be deployed using the DLS (Deployment Service). Alterna- tively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM Screensaver Use defaults...
Page 110: Ringer File
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.7 Ringer File The download of ringer files via WBM or local menu is possible only for OpenScape > Desk Phone CP400/600. Custom ring tones can be uploaded to the phone. The file size for a ringer file is limited to 1 MB.
Page 111: Ftp/Https Access Data
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.7.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see Section 3.9.2, “Common FTP/HTTPS Settings (Defaults)”) are to be used, Use default must be set to "Yes", and only the Filename must be specified.
Page 112 administration.fm Administration Transferring Phone Software, Application, and Media Files Administration via WBM File transfer > Ringer file Ringer file Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password FTP path HTTPS base URL Filename After submit do nothing Submit...
Page 113: Download Ringer File
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.7.2 Download Ringer File If applicable, ring tone files should be deployed using the DLS (Deployment Service). Alterna- tively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM Ringer file Use defaults...
Page 114: Dongle Key
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.8 Dongle Key The HPT dongle key is a special file that contains a secret hash number which is required to connect the HPT tool to the phone. This testing tool is used exclusively by the service staff. 3.9.8.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see Section 3.9.2, “Common FTP/HTTPS Settings...
Page 115 administration.fm Administration Transferring Phone Software, Application, and Media Files Administration via WBM File transfer > Dongle key Dongle key Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password FTP path HTTPS base URL Filename After submit do nothing Reset...
Page 116: Download Dongle Key File
administration.fm Administration Transferring Phone Software, Application, and Media Files 3.9.8.2 Download Dongle Key File If applicable, dongle key files should be deployed using the DLS (Deployment Service). Alter- natively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM Dongle key Use defaults...
Page 117: Uc Server
administration.fm Administration UC Server 3.10 UC Server Data required • UC Protocol: Selects the protocol to be used. Value range: "HTTP", "HTTPS". • UC Server address: IP address or hostname of the UC server in use. • UC Server port: Port number of the UC server in use. Default: 8802.
Page 118: Corporate Phonebook: Directory Settings
administration.fm Administration Corporate Phonebook: Directory Settings 3.11 Corporate Phonebook: Directory Settings 3.11.1 LDAP LDAP is possible only for OpenScape Desk Phone CP400/600. > The Lightweight Directory Access Protocol enables access to a directory server via an LDAP client. Various personal information is stored there, e.g. the name, organization, and contact data of persons working in an organization.
Page 119: Canonical Dial Settings
administration.fm Administration Corporate Phonebook: Directory Settings • Password: Password used for authentication with the LDAP server. • Search trigger timeout: Timespan between entering the last character and search string submission to the LDAP server. Administration via WBM Local functions > Directory Settings Diregtory Settings LDAP Server address LDAP Server port...
Page 120: Picture Via Ldap
administration.fm Administration Corporate Phonebook: Directory Settings Administration via WBM Local functions > Locality > Canonical dial settings Canonical dial settings Local country code National prefix digit Local national code Minimum local number length Local enterprise node 8008 PSTN access code International access code Operator codes Emergency numbers...
Page 121 administration.fm Administration Corporate Phonebook: Directory Settings • Indirect (two step) retrieval in case the directory server contains a reference (url) to the pic- ture instead – in this case the picture is retrieved from another server via http using the url. The phones will only accept pictures encoded in jpg and max.
Page 122: Speech
administration.fm Administration Speech 3.12 Speech 3.12.1 RTP Base Port The port used for RTP is negotiated during the establishment of a HFA connection. The RTP base port number defines the starting point from which the phone will count up when negotiat- ing.
Page 123: Codec Preferences
administration.fm Administration Speech 3.12.2 Codec Preferences If Silence suppression is activated, the transmission of data packets is suppressed on no con- versation, that is, if the user doesn’t speak. The OpenScape Desk Phone CP phone provides the codecs G.711, G.722, and G.729. When a HFA connection is established between two endpoints, the phones negotiate the codec to be used.
Page 124 administration.fm Administration Speech Administration via WBM Speech > Codec preferences Codec preferences Silence suppression Packet size Automatic G.711 ranking G.729 ranking G.722 ranking Submit Reset Administration via Local Phone --- Admin --- Speech --- Codec Preferences |--- Silence suppression |--- Packet size |--- G.711 |--- G.729 --- G.722...
Page 125: Display General Phone Information
administration.fm Administration Speech 3.12.3 Display General Phone Information General information about the status of the phone can be displayed if desired. Displayed Data • MAC address: Shows the phone’s MAC address. • Software version: Shows the version of the phone’s firmware. •...
Page 126: Security And Policies
administration.fm Administration Security and Policies 3.13 Security and Policies 3.13.1 Password The passwords for user and administrator can be set here. They have to be confirmed after en- tering. The default factory setting for the administrator password is "123456"; it should be changed after the first login (see Change Admin and User password).
Page 127: Troubleshooting: Lost Password
administration.fm Administration Security and Policies 3.13.1.1 Troubleshooting: Lost Password If the administration and/or user password is lost, and there is no DLS available, new passwords must be provided. In case of lost administration password, a factory reset is necessary. In case of lost user password, the administrator may reset the user password.
Page 128: Authentication Policy
administration.fm Administration Security and Policies Administration via Local Phone --- Admin --- Security and policies --- Certificates --- Generic |--- Secure file transfer |--- Secure HFA gateway |--- Secure 802.1x server 3.13.2.2 Authentication Policy For individual certificates provided by specific servers, the level of authentication can be con- figured.
Page 129: Restart Phone
administration.fm Administration Restart Phone 3.14 Restart Phone If necessary, the phone can be restarted from the administration menu or via pressing number keys 1-4-7 simultaneously. Administration via WBM Maintenance > Restart Phone Restart Phone Confirm Restart Administration via Local Phone --- Admin --- Maintenance --- Restart...
Page 130: Ssh - Secure Shell Access
administration.fm Administration SSH – Secure Shell Access 3.16 SSH – Secure Shell Access The phone’s operating system can be accessed via SSH for special troubleshooting tasks.Hereby, the administrator is enabled to use the built-in Linux commands. As soon as SSH access has been enabled using the WBM, the system can be accessed by the user "admin"...
Page 131: Display License Information
administration.fm Administration Display License Information Administration via WBM Maintenance > Secure Shell Secure Shell Enable access Session password Access minutes Session minutes Reset Submit 3.17 Display License Information The license information for the OpenScape Desk Phone CP phone software currently loaded can be viewed via the local menu.
Page 132: Hpt Interface (For Service Staff)
administration.fm Administration HPT Interface (For Service Staff) Administration via Local Phone (Disable) --- Administration --- Local functions --- WSI 3.19 HPT Interface (For Service Staff) For special diagnosis and maintenance tasks, the service staff may employ the HPT tool, which is able to control and observe an OpenScape Desk Phone CP phone remotely.
Page 133: Diagnostics
administration.fm Administration Diagnostics Administration via Local Phone (Disable) --- Administration --- Maintenance --- Disable HPT / Enable HPT 3.20 Diagnostics Some of the diagnostic tools and functions may reveal personal data of the user, > such as caller lists. Thus, with regards to data privacy, it is recommended to inform the user when diagnostic functions are to be executed.
Page 134: Lldp-Med
administration.fm Administration Diagnostics 3.20.1 LLDP-MED When the phone is connected to a switch with LLDP-MED capabilities, it can receive a VLAN ID and QoS parameters and advertise its own network-related properties. The data is ex- changed in TLV (Type-Length-Value) format. Both sent and received LLDP-MED data can be monitored at the administrator interface.
Page 135 administration.fm Administration Diagnostics View Data From WBM Diagnostics > LLDP-MED TLVs LLDP-MED TLV’s Received Sent Sent: Mon Oct 27 10:41:14 2013 Received: Mon Oct 27 10:41:14 2013 Chassis ID TLV Data Chassis ID TLV Data .ID = 163.165.2.105 .ID = 00:3E:37:01:20:01 TTL TLV Data TTL TLV Data .seconds = 120...
Page 136: Fault Trace Configuration
administration.fm Administration Diagnostics 3.20.2 Fault Trace Configuration Error tracing and logging can be configured separately for all components, i. e. the services and applications running on the OpenScape Desk Phone CP. The resulting files can be viewed in the WBM web pages over the Download links. The File size (bytes) parameter sets the maximum file size.
Page 137 administration.fm Administration Diagnostics • Download old exception file The exception file is stored permanent memory. When the file has reached its size limit, it will be saved as old exception file, and the current exception file is emptied for future mes- sages.
Page 138 administration.fm Administration Diagnostics All applications within the phone, e.g. Call view, Call log, or Phonebook, are run within the application framework. It is responsible for the switching between different applications and bringing them into and out of focus as appropriate. •...
Page 139 administration.fm Administration Diagnostics • H.323 messages Used on HiPath 4000 systems as SME platforms do not use H.323 with HFA V3, this traces the H.323 messages which are exchanged between the phone, gateway and other phones for DMC calls. • Health service Monitors other components of the phone for diagnostic purposes and provides a logging interface for the services in the phone.
Page 140 administration.fm Administration Diagnostics • Performance Marks Aid for measuring the performance of the phone. For events triggered by the user, a per- formance mark is written to the trace file, together with a timestamp in the format hh:mm:ss yyyy.milliseconds, and information about the event. The timespan between two perfor- mance marks is an indicator for the performance of the phone.
Page 141 administration.fm Administration Diagnostics Administration via WBM Diagnostics > Fault trace configuration Fault trace configuration File size (bytes) 65536 Trace timeout (minutes) Automatic clear before start Trace levels for components Administration 802.1 x service Application framework AGP Phonelet Call log Application menu Certificate management Call View Communications...
Page 142: Easytrace Profiles
administration.fm Administration Diagnostics 3.20.3 EasyTrace Profiles In order to simplify tracing for a specific problem, the tracing levels can be adjusted using pre- defined settings. The EasyTrace profiles provide settings for a specific area, e. g. call connec- tion. On pressing Submit, those pre-defined settings are sent to the phone. If desired, the set- tings can be modified anytime using the general mask for trace configuration under Diagnostics >...
Page 143: Call Log Problems
administration.fm Administration Diagnostics 3.20.3.2 Call Log Problems Diagnostics > EasyTrace Profiles > Call log problems Call log problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Call Log TRACE Component registrar TRACE Health service Application framework...
Page 144: Das Connection
administration.fm Administration Diagnostics 3.20.3.4 DAS Connection Diagnostics > EasyTrace Profiles > DAS connection DAS connection File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Certificate management Component registrar TRACE Health service DLS client management TRACE Service framework TRACE...
Page 145: Hfa Registration And Security
administration.fm Administration Diagnostics 3.20.3.6 HFA registration and security Diagnostics > EasyTrace Profiles > HFA registration and security HFA registration and security problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Communications TRACE H.323 messages TRACE...
Page 146: Key Input Problems
administration.fm Administration Diagnostics 3.20.3.8 Key Input problems Diagnostics > EasyTrace Profiles > Key input problems Key input problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Component registrar TRACE Health service Physical interface service DEBUG Download saved trace file...
Page 147: Messaging Application Problems
administration.fm Administration Diagnostics 3.20.3.10 Messaging application problems Diagnostics > EasyTrace Profiles > Messaging application problems Messaging application problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Component registrar TRACE Health service Application framework TRACE Call View...
Page 148: Phone Administration Problems
administration.fm Administration Diagnostics 3.20.3.12 Phone administration problems Diagnostics > EasyTrace Profiles > Phone administration problems Phone administration problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Administration TRACE Health service WARNING OpenStage client management Application framework TRACE...
Page 149: Phonebook (Local) Problems
administration.fm Administration Diagnostics 3.20.3.14 Phonebook (local) problems Diagnostics > EasyTrace Profiles > Phonebook (local) problems Phonebook (local) problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Application menu TRACE Component registrar Health service TRACE Application framework...
Page 150: Sidecar Problems
administration.fm Administration Diagnostics 3.20.3.16 Sidecar problems Diagnostics > Easy Trace Profiles > Sidecar problems Sidecar problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Component registrar TRACE Health service Sidecar service DEBUG Download saved trace file Download trace file...
Page 151: Tone Problems
administration.fm Administration Diagnostics 3.20.3.18 Tone problems Diagnostics > EasyTrace Profiles > Tone problems Tone problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Component registrar TRACE Health service Tone generation service TRACE Media processing service TRACE...
Page 152: 802.1X Problems
administration.fm Administration Diagnostics 3.20.3.20 802.1x problems Diagnostics > EasyTrace Profiles > 802.1x problems 802.1x problems File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Certificate management Clock service TRACE Component registrar CSTA service TRACE Data Access service TRACE...
Page 153: No Tracing For All Services
administration.fm Administration Diagnostics 3.20.3.21 No Tracing for All Services Diagnostics > EasyTrace Profiles > Clear all profiles Clear all profiles File size (Max 6290000 bytes) 1048576 Trace timeout (minutes) Automatic clear before start Trace levels for components Administration Call Log Call View Phonebook Help...
Page 154: Bluetooth Advanced Traces
administration.fm Administration Diagnostics 3.20.4 Bluetooth advanced traces Diagnostics > Bluetooth advanced traces Bluetooth advanced traces Syslog log levels ERROR GPAL trace level ERROR BSA client trace level ERROR BSA server trace level Snoopfile * Changes to these items do not effect until the phone is restarted. Enable BSA HCI snoopfile logging 1048576 File size (Max 6290000 bytes)
Page 155: Qos Reports
administration.fm Administration Diagnostics 3.20.5 QoS Reports 3.20.5.1 Conditions and Thresholds for Report Generation For details about the functionality, please refer to the Release Notes. > The generation of QoS (Quality of Service) reports which are sent to a QCU server (see Sec- tion 3.3.8, “SNMP”) is configured here.
Page 156 administration.fm Administration Diagnostics Non-compressing codecs: The following threshold values apply to non-compressing codecs. • Lost packets (per 1000 packets): When the number of lost packets exceeds this maxi- mum value during the observation interval, a report is created. Default: 10. •...
Page 157 administration.fm Administration Diagnostics Administration via WBM Diagnostics > QoS Reports > Generation Generation EOS Threshold exceeded Report mode Report interval (seconds) Observation interval (seconds) Minimum session length (100 millisecond units) Codec independent threshold values Maximum jitter (milliseconds) Average round trip delay (milliseconds) Non-compressing codec threshold values Lost packets (per 1000 packets) Consecutive lost packets...
Page 158: View Session Data
administration.fm Administration Diagnostics 3.20.5.2 View Session Data OpenScape Desk Phone CP phones generate QoS reports using a HiPath specific format, QDC (QoS Data Collection). The reports created for the last 6 sessions, i. e. conversations, can be viewed on the WBM. To enable the generation of reports, please ensure that: •...
Page 159 administration.fm Administration Diagnostics • Maximum jitter: Maximum jitter (in ms) found during the report interval. • Maximum inter-arrival jitter: Maximum of the interarrival jitter values (in ms). The interar- rival jitter is the smoothed absolute value of the jitter measurements. It is calculated con- tinuously.
Page 160 administration.fm Administration Diagnostics • HiPath Switch ID: Unique number identifying the HiPath switch to which the endpoints are assigned. • LTU number: In HiPath 4000 only, the shelf identification is taken from the shelf containing a gateway. • Slot number: The slot number where the phoneis connected in the shelf. •...
Page 161 administration.fm Administration Diagnostics Data viewing via WBM Diagnostics > QoS reports > View Session Data View Session Data Select a report to view QoS Statistics 1 Submit Start of report period - seconds 2011/10/16 21:51:29 UTC End of report period - seconds 2011/10/16 21:56:36 UTC SNMP specific trap type IP address (local)
Page 162: Miscellaneous
administration.fm Administration Diagnostics 3.20.6 Miscellaneous 3.20.6.1 IP tests For network diagnostics, the OpenScape Desk Phone CP phone can ping any host or network device to determine whether it is reachable. Data required • Pre Defined Ping tests: Pings a predefined IP address. Value range: "Ping DLS", "Ping HiPath gatekeeper", "Ping standby HiPath gatekeeper"...
Page 163: Memory Status Information
administration.fm Administration Diagnostics 3.20.6.2 Memory Status Information The processes currently running on the phone’s operating system as well as their CPU and memory usage can be monitored here. 100 processes are monitored on the web page. For fur- ther information, please refer to the manual of the "top" command for Unix/Linux systems, or to related documentation.
Page 164 administration.fm Administration Diagnostics Administration via WBM Diagnostics > Miscellaneous > Memory information Memory information Memory Monitor Configuration Disable Reboot High Threshold(MBs) Low Threshold(MBs) Working Hour Start Working Hour End Download memory info file Download old memory info file Submit Reset Device Memory Information Mem: 111336K used, 12380K free, 0K shrd, 0K buff, 55084K cached CPU:...
Page 165: Core Dump
administration.fm Administration Diagnostics 3.20.6.3 Core dump If Enable core dump is checked, a core dump will be initiated in case of a severe error. The core dump will be saved to a file. By default, this function is activated. If Delete core dump is activated, the current core dump file is deleted on Submit. By default, this is not activated.
Page 166: Remote Tracing - Syslog
administration.fm Administration Diagnostics 3.20.7 Remote Tracing – Syslog All trace messages created by the components of the phone software can be sent to a remote server using the syslog protocol. This is helpful especially for long-term observations with a greater number of phones. To enable remote tracing, Remote trace status must be set to "Enabled".
Page 167: Examples And Howtos
beispiele.fm Examples and HowTos Canonical Dialing Examples and HowTos Canonical Dialing 4.1.1 Canonical Dialing Settings The following example shows settings suitable for the conversion of given dial strings to canon- ical format. Parameter Example value Explanation Local country code International country code for the UK. National prefix digit Used in front of national codes when dialled without international prefix.
Page 168: Canonical Dial Lookup
beispiele.fm Examples and HowTos Canonical Dialing 4.1.2 Canonical Dial Lookup The following example shows settings suitable for recognizing incoming numbers and assign- ing them to entries in the local phone book, and for generating correct dial strings from phone book entries, depending on whether the number is internal or external. Parameter Example value Explanation Local code <1>...
Page 169: Conversion Examples
beispiele.fm Examples and HowTos Canonical Dialing 4.1.2.1 Conversion examples In the following examples, numbers entered into the local phonebook by the user are converted according to the settings given above. Example 1: Internal number, same node as the local phone User entry 2345 External numbers...
Page 170 beispiele.fm Examples and HowTos Canonical Dialing Example 3: External number, same local national code as the local phone User entry 011511234567 External numbers Local public form External access Not required code International gate- Use national code way code Number stored in the +4411511234567 phone book Dial string sent when...
Page 171: How To Set Up The Corporate Phonebook (Ldap)
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) How to Set Up the Corporate Phonebook (LDAP) LDAP is available only on phones. > The Corporate Phonebook function is based on an LDAP client that can be connected to the company’s LDAP service.
Page 172: Create An Ldap Template
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.2.2 Create an LDAP Template The user interface of the corporate phonebook application provides a form which is used both for search and retrieval. The task of an LDAP template is to map the phone’s search and display fields to LDAP attri- butes that can be delivered by the server.
Page 173 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) ATTRIB02="givenname" ATTRIB03="telephoneNumber" ATTRIB04="facsimileTelephoneNumber" ATTRIB05="mobile" ATTRIB06="homePhone" ATTRIB07="o" ATTRIB08="departmentNumber" ATTRIB09="" ATTRIB10="title" ATTRIB11="mail" Microsoft Active Directory Specific Example OpenStage Field LDAP LDAP Attribute Example Template Value Attribute ATTRIB01 Last name ATTRIB02 givenName John First name...
Page 174: How To Load The Ldap Template Into The Phone
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) ATTRIB07="company" ATTRIB08="department" ATTRIB09="" ATTRIB10="title" ATTRIB11="mail" 4.2.3 How to Load the LDAP Template into the Phone When you have configured the LDAP template, you can upload it to the phone: Save the template under a suitable name, for example, ldap-template.txt.
Page 175: Configure Ldap Access
beispiele.fm Examples and HowTos An LLDP-Med Example 4.2.4 Configure LDAP Access To enter the access data using the WBM, take the following steps: Navigate to Local Functions > Directory Settings. Enter the following parameters: • Server address (IP address or hostname of the LDAP server) •...
Page 176: Technical Reference
referenz.fm Technical Reference Default Port List Technical Reference Default Port List The following table contains all default ports, resp. port ranges, and protocols used by the ser- vices running on OpenScape Desk Phone IP HFA phones. Service Server Default Client Default Protocol Stack Port Port...
Page 177: Troubleshooting: Error Codes
The special tone is triggered if one of the following SIP response codes is received from the server: 606, 408, or 503. http://wiki.unify.com/wiki/_SIP_FAQ#Error_codes A31003-C1000-M102-5-76A9, 09/2017 OpenScape Desk Phone CP200/CP205/CP400/CP600 HFA, Administration Manual...
Page 178: Troubleshooting: Error Messages
referenz.fm Technical Reference Troubleshooting: Error Messages Troubleshooting: Error Messages The following table lists the possible error messages for OpenScape HFA phones and provides possible causes and explanations, where applicable. Error Message Error Code Error Condition Error Cause No Telephony possible Unable to contact DHCP No Telephony possible Unable to register HFA...
Page 179 referenz.fm Technical Reference Troubleshooting: Error Messages Error Message Error Code Error Condition Error Cause No Telephony possible Unable to register HFA Logon: Rejected due to main line incompatible security profile No Telephony possible Unable to register HFA Logon: No port ext main line available No Telephony possible...
Page 180 referenz.fm Technical Reference Troubleshooting: Error Messages Error Message Error Code Error Condition Error Cause No Telephony possible Unable to register HFA Logoff: Forced client lo- main line goff No Telephony possible Unable to register HFA Logoff: Timeout expired main line No Telephony possible Unable to register HFA Logoff: OMCaction...
Page 181: Glossary
bkglos.fm Glossary Glossary ADPCM Adaptive Differential Pulse Code Modulation. A compressed encoding method for audio signals which are to be transmitted by a low bandwidth. As opposed to regular -> PCM, a sample is coded as the difference between its predicted value and its real value. As this difference is usually smaller than the real, absolute value itself, a lesser number of bits can be used to encode it.
Page 182 bkglos.fm Glossary DTMF Dual Tone Multi Frequency. A means of signaling between a phone and e. g. a voicemail facility. The signals can be transmitted either in-band, i. e. within the speech band, or out- band, i. e. in a separate signaling channel. Extensible Authentication Protocol.
Page 183 bkglos.fm Glossary Internet Protocol. A data-oriented network layer protocol used for transferring data across a packet-switched internetwork. Within this network layer, reliability is not guaranteed. IP address The unique address of a terminal device in the network. It consists of four number blocks of 0 to 255 each, separated by a point.
Page 184 bkglos.fm Glossary MDI-X Media Dependent Interface crossover (X). The send and receive pins are inverted. This MDI allows the connection of two endpoints without using a crossover cable. When Auto MDI-X is available, the MDI can switch between regular MDI and MDI-X automatically, de- pending on the connected device.
Page 185 bkglos.fm Glossary Random Access Memory. Memory with read / write access. Read Only Memory. Memory with read only access. RTCP Realtime Transport Control Protocol. Controls the -> RTP stream and provides information about the status of the transmission, like QoS parameters. Realtime Transport Protocol.
Page 186 bkglos.fm Glossary Transfer Control Protocol. The protocol belongs to the transport layer and establishes a connection between two entities on the application layer. It guarantees reliable and in-order delivery of data from sender to receiver. Transport Layer Security. Ensures privacy between communicating applications. Typically, the server is authenticated, but mutual authentication is also possible.
Page 187 bkglos.fm Glossary Wireless Markup Language. An XML-based markup language which supports text, graphics, hyperlinks and forms on a -> WAP-browser. Wireless Session Protocol. The protocol is a part of the -> WAP specification. Its task is to establish a session between the terminal device and the WAP gateway. A31003-C1000-M102-5-76A9, 09/2017 OpenScape Desk Phone CP200/CP205/CP400/CP600 HFA, Administration Manual...
Page 188: Index
OperaAdminSIX.fm Index Nur für den internen Gebrauch Index LAN Connectivity 146 Local Phonebook 148, 149 Mobility 147 No Tracing for All Services 153 Phone administration 148 Server based applications 149 Administration Menu (Local Menu) 23, 24 Speech 150 Tone 151 Web Based Management 151 Bluetooth Emergency Number 82...
Page 189 OperaAdminSIX.fm Index Nur für den internen Gebrauch Monitoring 134 Port 46 QCU 65 Layer 2 52 QoS 52 Layer 3 53 QoS Reports 155 LDAP 118, 183 Quick Start 22 LDAP Template (Download) 104 License Information 131 LLDP-MED 134 Remote Tracing – Syslog 166 Local Country Code (International Code) 82 Reset Factory 129 Local Enterprise Number 82...

This manual is also suitable for:

Openspace cp400 Openspace cp200 Openspace cp205

Unify OpenSpace CP600 Administration Manual

1 Overview

2 Startup

3 Administration

4 Examples and Howtos

5 Technical Reference

Glossary

Index

Quick Links

Troubleshooting

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Questions and answers

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Summary of Contents for Unify OpenSpace CP600

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